You might as well stay at a hostel
The hotel is well situated between the Historic Center and Getsemani. Although the rooms and public spaces were clean, they are falling apart.
I do not appreciate bring treated like a criminal by hotel staff. One is a nuisance to everyone. I'm sorry I decided to stay at your hotel and get in your way. If you are lucky, you will get water from the shower or the sink at certain times of day. Guests are not welcome past the front gate so avoid meeting anyone in town. Stay at a hostel for less money, better service and a friendly atmosphere.
Hotel San Felipe Plaza is a no frills bargain.
The hotel staff is very nice, they were very helpful, they can assist booking day trips to the islands or anywhere else you need to take a day tour to get to. The rooms are no frills, just a bed, desk, and TV, but they are very clean. The maid cleans the floors, makes the bed, and brings fresh towels every day. The rooms each have an air conditioner, which is essential in the heat of Cartagena. It sounds strange that there isn't hot water in the shower, but it's normal in northern Colombia. It is so hot out that you wouldn't want a hot shower, and the water isn't freezing cold, more like room temperature, so don't be surprised if it's your first visit. There is a filtered water cooler on every floor, so you don't need to buy bottled water. The hotel provides a buffet breakfast every morning, fresh fruit, arepas, eggs, juice, coffee, etc., it's enough to get you going in the morning. The price is right, very reasonable rates for a conveniently located, friendly hotel. The hotel is just a couple blocks from the walled old city and also a couple blocks from the pretty areas of Getsemaní.
The breakfast room is not air conditioned, there are lots of fans but no air conditioning, nor anywhere else on the first floor or any of the hallways. The hallways are looking a bit shabby and so is the exterior, the hotel is currently undergoing renovations, including to some rooms, so I imagine it will look fresher once they have finished.
Si decides alojarte en Hotel San Felipe Plaza, te encontrarás en una fantástica zona de Cartagena (Ciudad amurallada de Cartagena), a solo unos pasos de Parque Centenario y a apenas 4 min a pie de Teatro Colón. Tendrás centro de negocios, consigna de equipaje y lavandería a tu disposición.
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