Hotel Aixo Suites

Room

Staff very rude , specially front desk .

La ubicación me pareció muy buena, cerca a todo y frente al mar. Las vistas desde la terraza también buenas, igual el servicio del personal, todos amables y buena onda. La decoración tenía buen estilo, de eso no hay quejas.

Si bien la habitación era muy pequeña, era suficiente; sin embargo, el aire acondicionado fue una pesadilla, congelaba a algunos y dejaba caliente a otros. Mal ubicado y muy difícil de usar, no se podía graduar a la temperatura que uno quería. Para todos lo peor.

People were helpful and breakfast was tasty

There was bugs in the room. It might be due to nature of the location, but still...

Breakfast is really good, although sometimes you are waiting like 15 minutes to get more arepas, for example. The hotel is nice and clean.

We booked a sea view room but it actually was facing another building. You could see the ocean if you would get close to the window and take a look to your left. Such a scam. We showed our discontent and offered to move to a standard room, and get our money difference back. They just gave us the money difference. It was the right thing to do, and I appreciate they did that. However, the sea view room is not what they show in the pictures. There are only 2 rooms that are like that, and the other 2 are facing a building, so beware which one they give you. For $100 I think there are better options in Cartagena.