Hoteles en Nueva York

Ventajas: Roof bar, lobby, comfy bed and sheets, clean too.

Desventajas: Asked for extra pillows from the front desk filks the first night but never got them. Asked again on day 2 and got them.

Ventajas: modern, quirky, quiet, clean, staff that is actually hospitable, convenient location (1/2 block from subway). We had a great time staying at CitizenM and would definitely stay there again.

Desventajas: Probably not a great place to stay with little kids. Had to go downstairs for coffee. Rooms are small, but all rooms in Manhattan at this price are small.

Ventajas: Excellent location, close to Times Square. We liked the room lighting, the overhead shower, and the efficient use of space. Staff we met were very friendly and courteous.

Desventajas: Nothing really. There was a major power failure for 3 hours on July 13th and we could not have use of our room during that period, but I can't fault the hotel for that as there were many other hotels with the same problem.

Ventajas: Muy buena ubicación, lindo diseño y moderno. El personal muy atento y todo muy limpio.

Desventajas: Las piezas son pequeñas pero es standard en NY y el desayuno bueno pero sin variedad.

Ventajas: Kindest most helpful stafff

Desventajas: We loved everything.

Ventajas: Ubicación perfecta. Céntrico

Desventajas: Desayuno repetitivo. Gestión de reposición de productos mejorable. Tardaban en reponer. Deberían mejorar este aspecto, y deberían variar.

Ventajas: Fantastic location, nice staff, great bed. The room was small but it was comfortable enough for my needs. Also loved the design!

Desventajas: Breakfast does not resemble the photos and has very limited selection, the safe did not work and no one came when I called and been told to wait, the bathroom had some mold on it.

Ventajas: Amazing hotel. Liked it very much. Rooms are small but great for 2, clean, modern. Everything is perfect, had no issues at all. Location is just steps from Times Square, but the same time quite. Loved it!

Ventajas: Todo, impecable y lindo Hotel , esta perfecto

Ventajas: Me encantó absolutamente todo, desayuno increible y ubicacion excepcional.

Desventajas: El unico pero que podria ponerle al hotel, tal vez sea la limpieza, habia mucho polvo y una telaraña bastante grande en mi habitación.

Ventajas: Good location, modern facillity.

Desventajas: small room but comfy

Ventajas: Location

Desventajas: Staff. Didnt offer help with our luggage.

Ventajas: Los aspectos arquitectónicos del vestíbulo y la habitación. Ubicación, Ubicación, ubicación.

Ventajas: Ubicación, instalaciones y servicio destacable

Desventajas: Nada

Ventajas: Hotel hermoso. Excelente servicio. Espectacular edificio e interior.

Desventajas: Cartel de lata para internet. Limitado a 2 dispositivos por habitación.

Ventajas: Me encantaron las grandes habitaciones enormes para Nueva York.

Ventajas: Las habitaciones son muy bonitas y cómodas. El personal era muy servicial y profesional. El desayuno era de primera categoría. Nos hubiera encantado quedarnos más tiempo.

Ventajas: Las habitaciones son amplias. Grandes productos. Ducha impresionante.

Desventajas: Desearía que hubiera una cafetería o Starbucks en el vestíbulo.

Ventajas: Special thanks to Deniz Aktürk to her amazing hospitality.

Ventajas: Hotel is an oasis of calm after a busy day sightseeing. Great rooms, comfy bed. Great staff. Super location

Ventajas: Breakfast (buffet) not at the level of the hotel and in particular the staff

Desventajas: Breakfast service

Ventajas: Decor was great! Location was Great! Service was Great! accommodations were great!

Desventajas: no

Ventajas: La decoración de la habitación, las camas y blancos súper cómodos, la ubicación muy cerca del world trade center y del metro Puedes llegar del aeropuerto en metro por la línea A azul y en la estación chamber te bajas y caminas hacia la E azul que conecta ahí mismo, esta es la estácion del World trade, ahí te sales y el hotel está a 3 cuadras de ahí

Desventajas: El desayuno bufete muy sencillo, poca variedad y no justifica los 28 dlls, si quieres omelette te lo cobran aparte

Ventajas: Great location in downtown

Ventajas: Staff were excellent, obliging, friendly, and efficient. Room was large, well equiped, lovely decor

Desventajas: Unfortunately our room had numerous, small but irritating maintenance issues. With a five star rating it is disappointing and time consuming to chase up maintenance issues. Our particular room had an unserviceable room safe, the bed side reading light didn't work, shower head wouldn't slide on rail, the venetian blinds were jammed open which is a privacy issue when you are looking into other apartments.

Ventajas: The convenient location to our spot

Desventajas: Check in time is 3 and we arrived 5pm. Once checked in they told us that they will text me once the room is ready. 40 minutes later the room still not ready so i came back to the front asking where about the room. Mananger came told us theirs a problem in the room that we suppose to stay, he apologize and told us that $50 will be back into the room. So im expecting a refund of $50 but nothing came.

Ventajas: I liked everything in the hotel.

Desventajas: Short staff in the street level. I had to wait 15 minutes to let the trolley guy collect my luggage from the street.

Ventajas: Overall nice stay - spacious and clean room. Great neighborhood.

Desventajas: Fell slightly short of what I would expect from a five-star hotel, especially with the hot water not running all morning on the day of our checkout. There was only verbal apology and it was not resolved in time before we had to get ready to leave. Not having a hot shower before going out on a relatively chilly and rainy day put me on edge. The last impression sort of ruins the fine experience overall.

Ventajas: The downtown location, helpful and polite staff

Desventajas: Parking could have been complimentary. The charges felt high

Ventajas: Staff was friendly and everything was very clean. Close to the ferry and Metro! Would definitely stay here again!

Ventajas: La habitación era absolutamente preciosa

Desventajas: La construcción

Ventajas: The historic architecture has been preserved and enhanced with a keen design eye. The impressive lobby, bar, restaurant, and main atrium are all made even better by the truly excellent staff. They function well as a team, were universally helpful and courteous, and made our stay pleasant. The room was kept in perfect condition by the cleaning staff and was truly appreciated.

Desventajas: There were a few small things: Breakfast was quite pricey, and the lounge was somewhat out of character for the rest of the property. But these are minor quibbles.

Ventajas: Staff was amazing! Shout out to Jason from Concierge, who helped me get an amazing dinner res and made it super nice for my bf's birthday. We decided this will be the only place we stay everytime we come to NYC.

Desventajas: There's literally nothing that I didn't like.

Ventajas: Quality of service and excellent room maintenance standard

Desventajas: Public areas and elevators are dark

Ventajas: The staff was great. They upgraded us to a king room free of charge and gave us a nice quiet room away from street noise. The room was clean and well furnished, more than enough space! The bathroom was beautiful and well stocked with lovely toiletries. The food at the bar was excellent as were the drinks. The staff was some of the best I've experienced anywhere. So warm, friendly and accommodating. The location is great as well. Close to the A C line from Penn station as well as the 4 5 and J Z. 5 min walk from the Brooklyn Bridge. Great cleaners right across the street that washed our clothes for a very reasonable price. Overall great experience and will book with them again in the future.

Desventajas: Nothing! Everything was great.

Ventajas: Love the decor and ambiance

Desventajas: Poor concierge service Front desk wasn’t paying attention to room’s special request which was stated clearly at booking request.

Ventajas: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Desventajas: Everything was perfect.

Ventajas: Posiblemente la mejor opción en el downtown de NYC

Desventajas: Nada, todo excelente

Ventajas: Everything! It can get pricey, though.

Desventajas: The wobbly round coffee tables shoved into each room.

Ventajas: The atrium, bar area and restaurant are beautiful

Desventajas: No complaints

Ventajas: Very stylish hotel. Staff were excellent

Desventajas: A bit over-priced. Nothing to make it stand out in terms of facilities etc (no pool for example)

Ventajas: Room size was fab, although we did get an upgrade. All the staff were brilliant - helpful, friendly and polite at all times. We didn't eat at the hotel, but hear it is excellent. The bar had a real buzz about it, with a great atmosphere. It's clearly a popular place for people that work downtown to meet for a drink.

Desventajas: Not much to report with this one. We would've liked to have showered before heading to the airport late afternoon, having already checked out by midday. Other than that, not anything we could complain about.

Ventajas: The style of the hotel is gorgeous. The room were impeccably clean, thought, smaller than expected. However, my friend and I really enjoyed our stay. It’s the perfect place for a one night stay. The bed was incredibly comfortable. We, for sure, slept like babies :)

Desventajas: Room was smaller than expected

Ventajas: La ubicación es estupenda. Personal era cortés y rápido. Tamaño de la habitación era bueno y todo estaba limpio y nuevo. Desayuno en el Palm Court era bueno. Nos alojaremos aquí de nuevo.

Desventajas: nada

Ventajas: Location

Desventajas: Not sleep friendly, can’t make it dark enough during day time

Ventajas: The classic New York iconically landmark building!! Fantastic service! Danielle and the manager Teak at front desk were exceptional in their service to straighten up booking.com reservations which was done only hour before our arrival. Exceptional decor in suite room! It’s an expensive somewhat but most definitely gives you your moneys worth and makes you WOW for sure! Highly recommended!! By the way, you will not really feel “Home Alone!!” :)

Desventajas: Nothing so far..

Ventajas: La ubicación, y el acceso al mercado de abajo del hotel que es buenísimo para encontrar comida o cualquier antojo!

Desventajas: El cuarto pequeño, las alfombras sucias, el agua tardaba más de 10 minutos en estar caliente (de verdad no podía creerlo) es una pena desperdiciar agua, así que acabe bañándome con agua fría, en lo que se calentaba para que mi hija se bañara. El personal de la entrada nada amable, te veían llegar con bolsas, carreola, y no te ayudaban ni a abrir la puerta, me queje del problema del agua en la habitación y nunca se resolvió, me sentí ignorada. El restaurante del hotel es precioso, pero caro y no te dan nada del otro mundo, tardan mucho, y a mi me llevaron mal la orden por lo que esperé el doble de tiempo.

Ventajas: The location is close to all attractive areas, the room was clean and comfortable.

Desventajas: The noise outside in the morning.

Ventajas: Felt very comfortable. The room was lovely and quiet. Staff very helpful. Everything was as Fairmont would be expected.

Ventajas: Excellent service

Desventajas: No

Ventajas: Liked the accommodations and Concierge staff

Desventajas: Some of your staff gave us misinformation at times about dining options. Also we were part of the city blackout and some of your staff were very Unaccommodating while others did there best to be helpful and were very accommodating. Need to have everyone on the same page providing patrons with similar messaging and options during those challenging times. You actually had plenty of lighting and an elevator operating, that was more than others. Staff needed to not panic some did and some did not.

Ventajas: The best of everything! Impeccable service and the bathroom...you just have to see it for yourself! Marble and gold with a huge soaking tub. Love this place!

Desventajas: Be ready to spend some money.

Desventajas: Some of the front desk staff seemed shell-shocked. There is no real lobby to this historic hotel which is odd.

Ventajas: Nothing it’s the plaza

Ventajas: The location. The station is below the hotel.

Desventajas: A house keeper was bad. No smile. She changed sheets and towels. But didn’t change glasses and other stuff. Sofa we’re making bed to other space but they weren’t moved back to the place where they should be. The my tip $5 wasn’t good enough for her. I don’t know how much is good because I’m from the country where we don’t have such a custom. A bell man wasn’t happy. The same reason. He showed unhappiness from body gesture and nearly did click his tongue! Other stuff,especially concierges are excellent!

Ventajas: The bathroom was very nice and the bed was very comfy. Breakfast in the room was excellent.

Desventajas: There doesn’t seem to be a lounge to sit in, just the bars.

Ventajas: El personal de recepción era muy profesional y agradable. Ella intentó atender a todas nuestras peticiones.

Desventajas: Ninguno

Ventajas: Mi esposa y yo nos alojamos en el Palace hace muchos años y esta estancia fue la primera propiedad de Lotte. Es un hotel grande, así que le faltaba la intimidad de algún lugar como el Lowell Carlyle o la Plaza Athenee. Dicho esto, es considerablemente menos caro, a menos que esté en las Torres. Lo que me pareció notable fue la consistencia de la actitud del personal. Amable, apropiadamente personal, atento y servicial.

Desventajas: $50 por un desayuno simple (gachas de barro con fruta, café y un jugo de verduras recién hecho, era un nuevo alto (o bajo, dependiendo de cómo lo mire) para Nueva York. Delicioso, sin duda, pero caro.

Ventajas: La decoración, la ubicación, la limpieza

Desventajas: 16.00 dólares por el wifi

Ventajas: El hotel es absolutamente precioso en una gran ubicación! Me encantó mi estancia allí!!

Desventajas: Cobrar 16 euros al día para el wifi es una locura

Ventajas: Amplias habitaciones, excelente ubicación

Ventajas: El personal era genial, el servicio excelente, las habitaciones eran enormes en la torre

Desventajas: No había café en la habitación, muy caro pedirlo que lo trajeran a la habitación

Ventajas: El personal era muy cordial y dan un excelente servicio al cliente.

Desventajas: Cargo por conexión inesperado de $700 la noche.

Ventajas: Ubicación

Desventajas: La habitación no había sido limpiada correctamente por el servicio de limpieza

Ventajas: Ubicación, buen barrio, buen snack bar y cafetería. Además las habitaciones eran buenas y limpias con baño en funcionamiento adecuado.

Desventajas: Me hubiera gustado un restaurante del hotel. Aunque están cerca de los restaurantes en la calle.

Ventajas: Ambiente agradable. Buenos ascensores para ir a la habitación de forma eficiente.

Desventajas: Limpieza deficiente. El baño olía a humedad. Se olvidaron de dejar toallas una vez. Luego se olvidaron de dejar champú otra vez. Cuando llamamos para pedir champú para ducha tardó 1,5 horas. También pedimos mantas cuando nos registramos y nunca llegaron.

Ventajas: La conveniente ubicación de todo lo que estaban haciendo y los productos Molton Brown son espectaculares! Es un hotel de lujo y un interludio encantadora desde el caos de Manhattan.

Desventajas: Pedimos champaña y recibimos copas sucias. Llamamos y pedimos reemplazantes y que nos llevó más de una hora para recibir, en ese momento habíamos lavado las flautas nosotros mismos en el lavabo.

Ventajas: La arquitectura del hotel en general era muy elegante. Y las habitaciones están muy bien decoradas con muebles exclusivos.

Desventajas: Te cobran por el acceso a Internet

Ventajas: Location

Desventajas: Service, prices, amenities, paying $16 a day for Wi-Fi, especially at these exorbitant room rates, ridiculous. I’ve stayed at 5 star hotels in New York for the past 40 years, and this is the worst ever. Don’t stay here! The towels are so threadbare and hard that I actually scratched my face after a shower.

Desventajas: Jorge de front desk empezó a gritarnos al hacer el check in. Se supone que es 5*. Es muy caro para lo que es. No volvería jamás

Ventajas: Spacious rooms, beautiful lobby, amazing location and friendly staff.

Desventajas: Carpets in the room were dirty and very old. The bathrooms definitely need refurbishment- they’re much nicer in other 5 star hotels in NYC.

Ventajas: La ubicación es excepcional

Desventajas: Un poco viejas las habitaciones

Ventajas: Feo los baños con esas cortinas Sucias las alfombras

Ventajas: Very accommodating, professional & friendly staff.

Desventajas: N/A

Ventajas: Beautiful hotel with a great location!! The staff is excellent! We stay here everytime we come to NYC.

Ventajas: The room was spacious and I love the location

Desventajas: I really cannot find anything to say that I didn’t like.

Ventajas: It was a great location. The staff were always friendly and helpful and our room was extremely clean. We were really appreciative that we were able to check in to our room considerably earlier than expected.

Ventajas: Staff was weary helpful For some reasons my booking via booking.com was not reflected in their system but the manager did good job. Booked for me immediately the room gave us room on executive floor with best price, best views and complementary late check out

Desventajas: You better check you booking before arrival directly with the hotel Open Bar in front of the building may be used in a better way

Ventajas: Clean and friendly. A little pricey but nice.

Desventajas: The beds and bathrooms are poor if you don't stay in the Tower.

Ventajas: El personal era agradable. Las camas son cómodas.

Desventajas: Demasiado centradas en estar a la moda Anunciado como un 4-5 estrellas. Más como un 3-4 estrellas No hay cafetera en la habitación.

Ventajas: Precioso espacio con habitaciones limpias y muy buen servicio. Nos alojamos sólo una noche pero tenemos muchas ganas de volver.

Desventajas: Todo fue perfecto.

Ventajas: Las habitaciones estaban limpias y eran muy cómodas. El personal de recepción era muy amable y servicial.

Ventajas: El personal era muy servicial y muy amable.

Ventajas: Rooms were a good size for New York and get comfortable. Great location.

Desventajas: Rooftop bar was clearly aimed at non hotel guests - had to stand in bar despite there being lots of tables free but were apparently reserved for non hotel guests. Very disappointed as this is a great bar but very poorly managed.

Ventajas: My room was GIGANTIC. And not just by NYC standards.

Desventajas: I had issue with payment at the front desk. However for all the trouble the hotel sent up some Magnolia’s cupcakes a bottle of red wine.

Ventajas: Location Rooftop Food

Desventajas: Poor cleaning Poor service

Desventajas: Habitaciones no insonorizadas y se oye todo. Sin restaurante propio.

Ventajas: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Ventajas: Rooms are a good size. Staff is so friendly and helpful.

Ventajas: The decor ,the rooftop , the service

Ventajas: Great room, loved the rooftop bar!

Ventajas: Great location. Clean.

Ventajas: Large rooms. Very stylish. Great location.

Ventajas: Huge rooms. Comfortable beds. Stylish. Great location for mid town.

Ventajas: Great aesthetic! The pictures don’t make justice to this gorgeous Designer hotel, where every detail was carefully thought of. Searching online for same-day accommodation yielded this hotel within my budget and with a central location. Upon arrival I was greeted warmly and upgraded to a room with a view of the Empire State Building. Really Special & Memorable stay. I highly recommend this Hotel and hope to return in the future.

Desventajas: I wish we had arrived earlier to enjoy the rooftop bar.

Ventajas: Gran ubicación, encontramos un buen precio y vale la pena la estancia.

Desventajas: Las habitaciones son un poco estrechas, pero estaban bien para una estancia corta

Ventajas: Todo

Ventajas: Staff, Beds, pillows, showers...

Desventajas: I like top sheets.

Ventajas: muy buena ubicacion y la atencion del personal

Ventajas: I loved the staff! Bellmen Kevin and Joan and Lisa at the front desk!

Desventajas: I like top and bottom sheets, but the bed was comfy.

Ventajas: Great location, wonderful welcoming helpful staff, great bed, and small and gorgeous outside garden for drinks and eats. Can’t wait to come back.

Ventajas: The staff is what put this boutique hotel (small but really great rooms) over the top. The penthouse was an incredible venue for a wedding.

Desventajas: Small size of rooms..

Ventajas: Great staff, location, and access to everything.

Ventajas: Excellent room, view n generally happy staff.

Desventajas: Screw up on garden dinner booking .. v disappointing! Surprised by private party conflict... our guests travelled from afar.

Ventajas: The gentleman who checked me out was awesome when I gave him my feedback about the walls being SO THIN, I could hear my neighbor on his phone at 4:30am - had to knock on our joining door to ask him to quiet down.

Desventajas: The thin walls - so thin when my neighbor got home at 4:30 am I thought he actually came into my room - then he preceded to make a VERy loud phone call.

Ventajas: The location is great and the staff is fantastic.

Ventajas: Great location, comfortable beds and good views from the floor to ceiling windows, good selection of bathroom products - especially the dispensers in the shower instead of the usual unsustainable mini packages! Friendly and helpful staff who made our late airport departure easy by storing our luggage and arranging a cab. Very happy with our stay!

Ventajas: La zona es muy linda y el hotel muy moderno y comodo. En particular la cama y almohada super comodas !!!

Ventajas: The location and the garden

Desventajas: Room too small

Ventajas: Me encanta el pub Wheeltapper Me encantó el ambiente irlandés del hotel. Céntricamente situado, cerca de los trenes 4.5,6 Personal muy agradable Acogedoras habitaciones

Desventajas: Habitaciones pequeñas No hay Wifi en las habitaciones

Ventajas: Habitaciones limpias, grandes para ser Nueva York, el personal es super servicial y amable!!!

Ventajas: El hotel estaba limpio y tranquilo, el personal era amable. Bien situado, cerca de la estación Grand Central. Las habitaciones eran espaciosas para Nueva York y bien equipadas.

Ventajas: Este fue un hotel cómodo y tranquilo. Tiene un restaurante y bar en la vista. El personal era muy servicial. La temperatura de la habitación justo y una cama cómoda.

Ventajas: Cuarto de baño bien equipado, pero muy pequeño. La cama era muy cómoda, así como A/C Personal muy amable y servicial. También me pareció muy limpia la habitación.

Desventajas: Encontramos el dormitorio y el baño pequeños, incluso para ser Nueva York.

Ventajas: Pretty hotel, rooms were clean, especially the tub. The staff was awesome. The location was great.

Desventajas: I don’t have any dislikes. My only suggestion is a microwave in the room.

Ventajas: The front desk staff and doorman were friendly and helpful, and the room was large by NYC standards. The hotel is on a quiet street, yet very close to Grand Central station. There are also relatively inexpensive restaurants close by for breakfast and lunch. I would definitely stay here again.

Desventajas: There was broken glass on the floor of the bathroom and dirt behind the bathroom door when we arrived. I cleaned up the broken glass (over the course of two days - I kept finding more pieces), and the dirt remained for the duration of our stay. Also, the shower curtain liner was too short to hang inside the tub, which meant that the bathroom floor was flooded whenever we showered. Not having free WiFi in this day and age is ridiculous!

Desventajas: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Ventajas: The location can not be beat! The hotel is right next to the Chrysler building and Grand Central station. The front desk staff were very helpful and kind. The rooms are a great size for New York and very clean.

Desventajas: You have to pay for wifi in your room. I believe it was something crazy like $15 for 24 hours.

Ventajas: Lovely quiet area very near to Grand Central Station. Exceptionally friendly staff and nothing was a problem for them. Hotel could do with modernization but on the whole, very clean and we really enjoyed our stay.

Desventajas: Air conditioning systems really need updating, quite old and very noisy.

Ventajas: Wonderful bed. Central location

Ventajas: Comfortable and clean room, close to everything a tourist might want to visit.

Ventajas: The beer in the pub. Bronx Pale Ale especially.

Desventajas: The sink and bathroom plugs in the bathrooms of both rooms we stayed in during our two visits didn’t fit properly. On the second stay I had to opt for a shower instead on a bath.

Ventajas: Very comfortable bed,all good no complaints

Ventajas: We explained that we where travelling as part of our honeymoon and they kindly upgraded us to a junior sweet, also gave us a bottle of champagne and chocolate covered strawberries on arrival, they couldn’t have been more helpful

Ventajas: Great customer service, nice hotel room, welcoming people, just overall 5 star service

Desventajas: Nothing

Ventajas: Great location. Great bathroom. Great staff.

Ventajas: View

Desventajas: The breakfast is strange as it has to be ordered. Buffett would be much faster. The voucher-system is causing discussions frequently (what is included, etc.)

Ventajas: Great location. Very friendly staff.

Ventajas: Location and stuff. Very good internet location.

Desventajas: One shampoo per room, per day for 3 people. Why?

Ventajas: Loved the location

Desventajas: Service at breakfast was very slow Pillows not great No coffee or tea facilities in the room

Ventajas: Situated at Battery/Hudson Park Couldn’t be better. You smell the sea and have all opportunity to run in the morning. Brookfield Place with great shoos and Dining close. Subway takes you everywhere. Wonderful.

Desventajas: Nothing

Ventajas: La tranquilidad de la zona y el colchón y almohadas que eran espléndidos

Desventajas: El precio del desayuno que era irracional y la ubicación de la habitación que no tenía vistas a nada y estaba encima de un motor que estaba funcionando incluso de noche

Ventajas: Great location and the staff are all very helpful and friendly.

Ventajas: Clean room, excellent service, great location.

Ventajas: The view of the Statue of Liberty and fireworks on Saturday night

Desventajas: Too short! I will stay longer next time. The telescope was not working properly.

Ventajas: Nice hotel, great location, friendly staff, quiet rooms, lots of comfort

Desventajas: Breakfast (too) expensive, however more then enough alternatives in direct neighbourhood

Desventajas: The toilet in the room didn't flush properly and the fridge didn't open properly

Ventajas: Una cama muy cómoda, una habitación muy confortable, muy buena ducha, fantástico wifi amable personal. Enfrente del ferry de la estatua de la libertad, one trade center, ferry cony island,

Desventajas: La neverita del cuarto estaba cerrada, pero por decir algo, porque la verdad es q nos dio igual. El desayuno no es buffet, son platos cerrados que tu eliges, pero tb está bien.

Ventajas: La habitación era muy agradable. Gran vista y ubicación

Desventajas: Nada

Desventajas: Cerca de Times Square, limpieza y exterior con grandes ventanas...

Ventajas: Loved the buffet breakfast, staff were all friendly. Great location, just a few minutes walk from the iconic Times Square and easy access to the rest of the island. Room was spacious, clean, light and air conditioning worked well. Bed was comfortable and there was little noise from surrounding rooms, so a great nights sleep.

Desventajas: Restaurants could be very busy at peak periods, but two restaurants made it possible to get seated at these times within minutes. Did not enjoy climbing 20 floors when West side of island had a power outage, but this was beyond the Hotels control. Whilst the hotel had emergency generators - they kept the lights on, the lifts were out of action.

Ventajas: Aunque sólo estuve una noche, la experiencia fue extraordinaria. Excelente en todas las categorías. Procuraré utilizarlo en un próximo viaje.

Desventajas: Todo fue excelente.

Ventajas: Very comfy bed.

Ventajas: Calidad precio y situación inmejorable

Desventajas: Los desayunos repetitivos durante los diez días que estuvimos no variaron ni un día

Ventajas: Very well organized, clean and close to everything.

Desventajas: Smoking setup right outside by the entrance.

Ventajas: Great location

Desventajas: Reception staff was a little rude

Ventajas: Couple mid Sixties yo. Hotel appears to be quite new so the fittings are in very good condition. Bed very comfortable and room is stylish. Wif Fi very good and you have a choice of three breakfast rooms - we very much liked the open air courtyard room. Its a big hotel - 30 odd floors with (I guess) about 500 rooms so its very busy in the foyer, lifts and at breakfast. Typical NY! Excellent food selection for breakfast. Staff attitude and service is very positive. Location right on the perimeter of Times Square cannot be beaten.

Desventajas: Tiled floor outside bathroom door, when wet, felt more slippery than it should have been. Needed to be careful and not move too quickly.

Ventajas: Pieza. Y comida

Desventajas: Concerjeria. Muy mal atendido. Mala información

Ventajas: Confort

Desventajas: No

Ventajas: The room was very clean and modern. The location was very good for walking to Times Square or to get to the Subway. Several tour bus (jump on and off) had pick-up directly across the street, very convenient. The breakfast included in our stay, was very good and everything you can think of to eat was available. We ate breakfast and it filled us up for entire day of sightseeing.

Desventajas: The bathroom provides limited privacy to anyone else in your room. It was very modern and had sliding door and when closed it still did not close that didn't allow someone to see inside bathroom while sitting on toilet. This could be easily fixed, but I found it little uncomfortable if traveling with someone staying with you.

Ventajas: Loved the rooms. Beds are sooo comfy. Great shower. Awesome views !!!

Ventajas: Very nice hotel

Desventajas: Breakfast tables placed to close to each other Once every one is seated had to ask other guest if they mind get up so I could pass A little stressful and also I had asked one the staff If we could of switched from a table of 4 to another of 4 she said no before we even had a chance to sit down And through out are breakfast the table we want to sit at was not occupied for the remaining of our breakfast

Ventajas: Agradable hotel

Desventajas: La habitación era muy pequeña, oscura y un cuarto de baño pequeño diminuto.

Ventajas: Muy limpio. Decoración bastante. Personal amable. Dispuesto a satisfacer las necesidades cuando pedimos.

Ventajas: Gran ubicación. Cama fantástica.

Desventajas: El personal del restaurante/cafetería no es muy eficiente, motivado ni servicial, sin embargo el resto de los empleados del hotel eran excelentes.

Ventajas: Location, services

Ventajas: Beautiful property in quiet location with best staff and service. We only ate snacks at the bar but they were excellent and cocktails by Mark and Ivan perfect- they run a perfect bar with balanced cocktails and excellent service. Coffee shop attached to hotel is excellent. I never thought being in NYC could be a vacation it's always a chore for me, but the Loews changed my mind.

Desventajas: Nothing.

Ventajas: Ubicación, amenities, todo.

Desventajas: Podrían tener tarifas para viajeros frecuentes

Desventajas: The pictures on the internet were much better than actual. Was expecting a lot more luxury

Ventajas: Location and staff

Desventajas: Staff, friendly and help full

Ventajas: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Desventajas: When we checked in the concierge stayed for us to take us a seat and she would bring our keys over as they had to inspect our room first. We sat there for 45 minutes and finally I went up to ask about the room and a different concierge stated oh I'm sorry she went to Lunch. Our room was so hot I couldn't even sleep. Also when we asked the room services for something they never called back to let us know if they had it or not. Not pleased with what we had to pay and what we experienced

Ventajas: The Lored is a wonderful and comfortable Hotel with a great location I simply love it!

Desventajas: Nothing

Ventajas: Hotel con una ubicacion excelente y personal de excelente trato y dispuestos a resolver cualquier problema. A mi llegueda pedi un te y me dieron una seleccion de tes variada y en forma gratuita. Excelente en general.

Desventajas: Dar una botellita de agua gratuita en la habitacion acla llegada

Ventajas: The location Food in the restaurant

Desventajas: Lobby was very chaotic Staff preoccupied,stressed out and glazed over Never told me about a delivery I was expecting and they had been noticed and still forgot Horrible elevator system in the name of security Restaurant service was slow and unhelpful. The Servers hung together like grapes. No coffee in rooms, poor amenities Felt they were motivated by revenue generation NOT luxe experience SO COMPLETELY Overated

Desventajas: Pricy lunch, but suspect that is typical.

Ventajas: El personal es excelente! Profesional y de muy buen trato, muy amable. La cafetería y restaurant, si bien no es barata, también es muy buena. Tanto el desayuno como la comida son excelentes y también atendido por personal amable y muy servicial.

Desventajas: El precio es un poco caro para ser un hotel 4 estrellas.

Ventajas: service at the pool was terrific

Desventajas: check out was difficult. We were told on Friday that we could extend our stay until 2pm and then later that evening we were told that we could only stay until noon. So we sat in the lobby for 2 hours!!!!

Ventajas: Muy limpio, muy moderno. ¡Me encantó!

Ventajas: Ubicación

Desventajas: En general un ambiente menos que satisfactorio

Ventajas: Ubicación, las habitaciones, el restaurante, el salón de la planta 54 y estaban muy bien. Todo, volveremos.

Desventajas:

Ventajas: Habitaciones muy limpias, habitaciones renovadas, excelente servicio, excelente ubicación.

Ventajas: La ubicación era genial

Desventajas: Un poco ruidoso Algunos del personal (no todos) tenía mala actitud. Me di cuenta de que eran más atentos con algunas personas que con otras.

Ventajas: La vista de la ciudad y una cómoda cama

Ventajas: The staff was amazing!

Desventajas: Advertised as in time square! Couldn’t even see time square from my room. The air conditioner broke on the second night. The lights didn’t work the entire stay. If you turned one off they all turned off and one on they all came on. My booking said the resort fees were included. I paid an addition 280 in resort fees at the end of the stay. The rooms look nothing like the pictures. There are two sides to the hotel. One side is up to floor 25 the other is 25-40 something. It felt like they were separating the guests. Over all for 2 nights I paid over 1000 and pretty much felt like I was staying in a Laquita inn. Not worth the money at all!!!!

Ventajas: Location location location. Also queen sized beds

Ventajas: Great views and clean rooms! The rooftop bar was really cool!

Desventajas: Small elevators caused a wait usually.

Ventajas: The roof top was good The breakfast was great

Ventajas: Central location, near Times Square. Close to everything you need for a short stay in Times Square. Very friendly and helpful reception staff.

Desventajas: However I had to deal with the manager in respect of my refund: I found her unhelpful and called her out on her attitude. She apologised. Our bathroom was not clean on Day 1, although they did clean it for the rest of our stay.

Ventajas: Location

Ventajas: Great location near Times Square.

Desventajas: It’s a little tired, needs a refurbish in areas.

Ventajas: El lugar excelente, habitaciones muy bien, ubicación muy bien, el restaurante la cómoda está bien pero el servicio es malo y lento y por desgracia ellos incluyen el tip entonces te atienden mal. Ojalá pongan atención a este tema.

Desventajas: El restaurante, servicio malo

Ventajas: The privacy

Desventajas: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.

Ventajas: Location and hotel organization was perfect.

Ventajas: Perfect location

Desventajas: Pricey for mediocre food

Ventajas: The hotel was in a very good location, close to Times Square and Avenue of the Americas. Our suite was very spacious and well appointed, and was comfortable for our family of 4. The staff was very friendly and was very responsive to our requests and questions.

Desventajas: The hot water in the shower was only lukewarm.

Ventajas: Fantastic hotel in the centre of Manhattan in proximity to the main attractions and with several options for transport. The sky bar is incredible. We hope to be back soon.

Ventajas: The rooftop access.

Desventajas: The internet in the room was not stable, most part pf the time we didn't had the internet access.

Ventajas: I love the sense of this hotel. Super unique! The room is too small but the view is very good. Surrounding is Korea Town and there are a lot of restaurants there to enjoy. I will recommend you stay here for at most 2 nights and then go choose another hotel haha.

Desventajas: Room is too small. All other things are pretty good.

Ventajas: Convenient location. We were able to walk to and from most of our destinations. Plenty to eat and drink in nearby area.

Ventajas: The staff was amazing! We loved our room! It was very clean and the AC worked perfect!

Desventajas: We were in room 529- with the bunk beds. You might want to do some repairs on the bed. I slept on the bottom bunk and could see that the wood was breaking. Someone needs to take a look at that before they fall through.

Ventajas: The view was one of the most amazing things I have ever seen. The shower was modern and awesome and the bed was very comfortable.

Ventajas: Overall the room was nice and clean. Bed was pretty comfy and the staff were very nice.

Desventajas: Wait time for elevators were a bit of an annoyance. There was also a bad smell coming from the mini fridge in the room when I opened it.

Ventajas: Lo bien ubicado

Desventajas: Muy sucias las calles de alrededor y el desayuno poco variado hubo dias q no hubo jugo

Ventajas: Staff!!

Desventajas: Need 1 more chair in room

Ventajas: Fantastic staff, nice facilitites

Desventajas: Air conditioning a bit too loud

Ventajas: Incredible stay in this surprising hotel. Staff was super friendly and professional. The room is very small, but you're in NYC, you don't need bigger than this. Cleanliness was 10/10. And the view from our room (got lucky to have one in the upper floors) was amazing. But don't worry because there's the terrace on the roof (31st floor) that will give you amazing views for sure. And on top of that, there's a bar and plenty of seats up there. Incredible. Also, it's an easy walk to Times Square and the Flatiron District.

Desventajas: Nothing. Will go back.

Ventajas: El servicio

Desventajas: Las puertas de los baños

Ventajas: Todo era perfecto. Era moderno, excepcionalmente limpio y el personal era servicial. Por el precio, fue genial

Desventajas: Los ascensores podrían ser más rápidos

Desventajas: Conexión lenta

Ventajas: Proximity to a meeting venue

Ventajas: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.

Ventajas: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.

Desventajas: I wasn’t aware of the gym that they had unfortunately. Although I could’ve found out somehow, but think reception could’ve let us know during check in. FYI, it’s located on the same floor as check in, at the back where the hotel’s mini dining area is.

Ventajas: Love the yoga mats and pilate ball. Great to strech after a hard day of work!

Desventajas: High air conditioning, as usual in the IS but easy to turn off!

Ventajas: The location was great. We asked for privacy and they heard us

Desventajas: The room was small. For the price I wished it was a little bigger

Desventajas: They double charged me. The desk clerk was overwhelmed and could not assist me. He gave me the name and number of hotel management. I left two messages for them and they did not return my messages.

Ventajas: Spacious room, yoga mats and a vision board. The breakfast is outstanding.

Ventajas: Cleanliness, location, staff

Desventajas: Bar closes too early. Beds were a little small.

Ventajas: Fun and modern with a great location and very cool lobby/patio area.

Ventajas: Great location and nice food

Ventajas: The staff was wonderful and helpful. We came at 700 am and they were able to find us a room immediately so we could rest after taking a long redeye flight. The room was very clean and quiet and the beds comfy.

Desventajas: When traveling with others, it would have been nice to have a fan in the bathroom (if you know ow what I mean.). Also the elevators could be slow and/or full. We were on the 5th floor so we were able to take the stairs.

Ventajas: Ubicación cerca de la estación de Penn, maravillosos recepcionistas, especialmente Victoria, vistas y habitación perfectas

Ventajas: El conserje era fantástico. Los restaurantes eran fantásticos. Vibe era relajante y fresco.

Ventajas: Las habitaciones bonitas y modernas. Gran ubicación. Los carritos de comida una manzana en Greely pies.

Ventajas: Nada

Desventajas: Personal Grosero, pequeño y sucio (maloliente) habitaciones, super caro No vale la pena

Ventajas: La cama era tan cómoda! La ubicación es muy céntrica.

Desventajas: No hay centro de negocios y piscina.

Ventajas: Location was great.

Desventajas: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Ventajas: Location. Clean. Great restaurants. Basically everything was super. Definitely will be back again

Desventajas: Nothing.

Ventajas: Amanda, the housekeeping manager was wonderful!

Desventajas: The room need an update.

Desventajas: bath tub shower - not a good idea

Ventajas: Location/Staff

Desventajas: TV remote didn’t work, minibar was broken, the hot water wasn’t working, just a lot of little things that made it not the best experience.

Ventajas: Spacious Modern Clean Center- close to Time Square, ktown, Central Park

Desventajas: Kinda noisy and dark lobby

Ventajas: El desayuno es delicioso.

Desventajas: Not complimentary wifi in the rooms.

Ventajas: Great location - small modern gym with good equipment - busy lobby bars and restaurants. Good customer service follow up and care. They installed an extra mini fridge for us for our own use when asked and followed up to make sure all was OK with our stay

Desventajas: Lobby a little too crazy busy at times. TV reception was poor so watched TV on my iPad

Ventajas: Location. Lively place

Desventajas: Room is dated. Furniture has scratches. No coffee machine in the room. For everything you need to ask the staff.

Ventajas: Perfect location.

Ventajas: The waiters in the restaurant and bar, especially in the morning breakfast area could not communicate and I found them to be rude and quite aggressive.

Desventajas: The wait staff cannot communicate to well and were quite annoying.

Ventajas: Buen precio por una habitación en Times Square. Habitación agradable con las comodidades básicas. El polinesio era genial tenerlo.

Desventajas: El ruido por la mañana es un problema. Ruido de la calle y del apartamento de al lado

Desventajas: El hotel todavía no estaba abierto para negocios y necesitaba encontrar el alojamiento de última hora.

Ventajas: Moderno y equipado

Desventajas: La habitación es muy chiquita y no tiene placares.

Ventajas: Great minimalist space , clean, neat , everything we needed was there . Loved the view and being able to sleep with the window open listening to the city moving non stop . Great shower and I didn't even need to shop for shampoo and conditioner , which was awesome cause we were exhausted from walking around.

Ventajas: Ubicación excelente, se puede caminar a lugares importantes de la ciudad.

Desventajas: El baño era un poco sucio y el lababo se tapaba.

Ventajas: Me gustó la ubicación, es excelente. Ahí cerquita, a un par de cuadras, tienes los teatros, restaurantes, Times Square, Ripleys y el resto de la diversión. El servicio de limpieza muy bueno, la habitación siempre limpia y la señorita, una chinita, muy amable. La cama super cómoda :)

Desventajas: No me gustó que no haya siempre alguien que pueda hablar el español, y además, con buena disposición. Siendo que somos muchas las personas hispanohablantes que gastamos nuestro dinero para ir a pasear y conocer Nueva York, y alojarnos en el Pod, lo cual es fuente de trabajo para muchos, deberían tomar esto en cuenta.

Ventajas: Love Pods when I go for a short stay in the cuty

Ventajas: Ubicación excelente ya que está cerca de la estación de buses y metro que lleva al JFK y World Trade center. Zona con muchos lugares para desayunar y comer. A pasos de Times Square.

Desventajas: El hotel esta orientado a un público muy joven así que la música en el lobby se encuentra un poco alta haciéndote parecer que se está en Ibiza.

Ventajas: The location was convenient and within walking distance to many attractions and places to eat. The concierge was very helpful and welcoming.

Desventajas: The check in process was very slow with only two working at peak check in time. There was a very long line and the lobby wasn't very big so it was crowded.

Ventajas: Excelente limpieza y excelente ubicación

Desventajas: Habitaciones muy muy pequeñas, pero como en todo Times Square

Ventajas: Habitaciones muy modernas La cama era cómoda La ubicación

Desventajas: El suelo de la habitación es moqueta .la ducha acristalada estaba en la habitación y salía agua a la moqueta con lo cual teníamos olor a humedad. Ya que no se secaba No había nadie de habla española.

Ventajas: Muy cerca de Times Square y de parada Subway

Desventajas: Barrio nada turístico con malas pintas al estar muy cerca una estación de autobuses

Ventajas: Ubicación, estilo

Desventajas: Muy pequeña - Sin frigobar

Ventajas: Excelente ubicación y un muy buen uso del espacio

Desventajas: Un poco alta la música en el ascensor de la calle al lobby