Comentarios recientes
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2,0
Desventajas: Very upset to book a reservation through Kayak for 5PM pickup, only to arrive at the location at 5:15 and find it closed. Kayak needs to put in a pop up flag about operating hours when booking. Called customer service and while the woman was very nice on the phone, she could not find a single replacement car available in all of Manhattan or JFK, nor would they allow me to pick up my reserved car the following morning because it had already been released back into inventory and taken by someone else. They ended up cancelling my reservation and I was stuck without a car and ended up having to pay double with another agency.
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10,0
Ventajas: Great staff & service
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4,8
Ventajas: Staff was friendly but I overpaid. There were no premium sedan options so I was give lower end model because that’s all they had.
Desventajas: Didn’t receive value for my money. Disappointed.
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10,0
Ventajas: Quick process; great car; great price
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10,0
Ventajas: How quick the service was.
Desventajas: NA
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10,0
Ventajas: The car was brand new and amazing to drive
Desventajas: Having better communication and signage at the drop off service since I had to get out of the car and figure out who was in charge of confirming the return
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6,0
Ventajas: The staff was great, but the situation was bad. We had to wait 2 hours for our car.
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10,0
Ventajas: Super quick pick up, fastest I’ve ever experienced, upgraded, car was really nice and clean.
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10,0
Desventajas: Clearer sign for rental car drop off.
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10,0
Ventajas: Super friendly Alamo workers in NY and Houston when we picked up, renewed and dropped off the car. All workers were very helpful. In these hard times, they made life easier.
Desventajas: Nothing. They were great from start to finish.
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6,0
Ventajas: The staff in Manhattan was very friendly. The car was spacious enough to fit our road trip items. The bells and whistles of the Santa Fe were nice to have during our journey.
Desventajas: During pick up, I didn't notice the car Alamo rented to us had expired tags and we were stopped 3 times on our road trip. Some areas of the interior had not been cleaned and were dusty and had the previous renter's trash. A prior renter had smoked in the vehicle and it became more aware as the road trip went on and the car sat in the sun. Our suitcases smelled like cigarettes.
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10,0
Ventajas: Staff was friendly; rate was great.
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10,0
Ventajas: Great staff & service
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10,0
Ventajas: Quick process; great car; great price
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10,0
Ventajas: How quick the service was.
Desventajas: NA
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10,0
Ventajas: The car was brand new and amazing to drive
Desventajas: Having better communication and signage at the drop off service since I had to get out of the car and figure out who was in charge of confirming the return
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10,0
Ventajas: Super quick pick up, fastest I’ve ever experienced, upgraded, car was really nice and clean.
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10,0
Desventajas: Clearer sign for rental car drop off.
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10,0
Ventajas: Super friendly Alamo workers in NY and Houston when we picked up, renewed and dropped off the car. All workers were very helpful. In these hard times, they made life easier.
Desventajas: Nothing. They were great from start to finish.
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10,0
Ventajas: Staff was friendly; rate was great.
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2,0
Desventajas: Very upset to book a reservation through Kayak for 5PM pickup, only to arrive at the location at 5:15 and find it closed. Kayak needs to put in a pop up flag about operating hours when booking. Called customer service and while the woman was very nice on the phone, she could not find a single replacement car available in all of Manhattan or JFK, nor would they allow me to pick up my reserved car the following morning because it had already been released back into inventory and taken by someone else. They ended up cancelling my reservation and I was stuck without a car and ended up having to pay double with another agency.
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4,8
Ventajas: Staff was friendly but I overpaid. There were no premium sedan options so I was give lower end model because that’s all they had.
Desventajas: Didn’t receive value for my money. Disappointed.
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6,0
Ventajas: The staff was great, but the situation was bad. We had to wait 2 hours for our car.
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6,0
Ventajas: The staff in Manhattan was very friendly. The car was spacious enough to fit our road trip items. The bells and whistles of the Santa Fe were nice to have during our journey.
Desventajas: During pick up, I didn't notice the car Alamo rented to us had expired tags and we were stopped 3 times on our road trip. Some areas of the interior had not been cleaned and were dusty and had the previous renter's trash. A prior renter had smoked in the vehicle and it became more aware as the road trip went on and the car sat in the sun. Our suitcases smelled like cigarettes.
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