Opiniones de los huéspedes
Valoración general
4,4 Aceptable
Basado en 7 opiniones
General
4,3
Limpieza
5,4
Comodidad
4,3
Recogida/entrega
3,4
Valor por tu dinero
4,9
Ir al contenido
Autos de alquiler baratos en Santa Marta
Las mejores tarifas encontradas por los usuarios de KAYAK en las últimas 24 horas.
Opiniones y directorio de autos de alquiler en Santa Marta
Puntos de alquiler
╳
Alamo
Puntos de alquiler en Santa Marta
Carrera 4a No 11-a-189 Local 4
+57 5422 8812
Via Cienaga Troncal Del Caribe
+57 5422 8812
Avis
Avis opiniones
Puntos de alquiler
╳
Avis
Puntos de alquiler en Santa Marta
Calle 14 No. 4-25 Local 2A
+57 575 422 4022
Km 18 Via Cienaga
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
4,8
Did not have a car for us
Desventajas: I booked the car through kayak, when we came to pick it up the adress given was wrong and the Avis shop was not in santa Marta but in rodadero, 30 min away. when we came to Pick it up they said we had to call first to confirm the car and didn't have a car for us. I had a booking confirmation via email and no way of knowing that we had to call as well to confirm. After about 45 min discussion they all of a sudden had a car but only if we could bring it back the next morning at 10am. The car was fine to drive during the day but at night the shaded windows were so dark that you could barely see the road, I was very scared driving like that. Also the control panel (where you see how fast u drive) was so blinding that I had to cover it with a book to be able to drive.
opinión proveniente de
-
2,0
Drop-off Nightmare
Desventajas: No office or personnel present when I arrived at the specified drop-off location.
opinión proveniente de
-
9,6
Ventajas: There is no Avis rental counter at the Santa Marta airport, and the communication from Avis did not tell us how to get in touch with anyone to find the car. Nor did the Avis confirmation have a local phone number to call.Once we figured that all out the Avis representative was extremely helpful and the drop off was seamless
opinión proveniente de
-
2,0
Stay Away!! Never Use they will Scam you!!!
Ventajas: Nothing at all! nothing was good about this experience!
Desventajas: Everything. The lady that works there Lina Cruz was disgustingly rude! i booked a car 1 day before pickup, i rang and gave my confirmation number and they confirmed everything was fine. 1 hour before pickup Lina calls me and advised me that the car is no longer available and if i want another car i need to pay an extra $300 on top of the $100 which i had booked the car for.....just for 2 days........I went in to talk with her Lina Cruz was rude to my face and extremely rude to my partner. she was no help at all, she advised now they no longer have any more cars for me, i asked to talk to her manager and conveniently her manager was not available!!
opinión proveniente de
-
2,0
GET MORE INFORMATION KAYAK!!!
Desventajas: I was able to get a reservation for a car that was listed at the SMR or Santa Marta Airport in Colombia. I took a cab to pick it up with my Colombian friend only to find the agency was BACk by our hotel. Upon arriving 32 minutes late for the 9 AM reservation I found them closing up the AVIS shop! Upon entering I found that I had to return the car BEFORE my requested return of 5 PM and was to have it back at 1 PM! ALL of this was NOT on the reservation and no mention of the early closure of the shop. This wrecked the day with my lady friend. In addition I got charged the $ 9 for the Alliance insurance. GET IT TOGETHER! WOW Rick ((((((
opinión proveniente de
-
4,8
Did not have a car for us
Desventajas: I booked the car through kayak, when we came to pick it up the adress given was wrong and the Avis shop was not in santa Marta but in rodadero, 30 min away. when we came to Pick it up they said we had to call first to confirm the car and didn't have a car for us. I had a booking confirmation via email and no way of knowing that we had to call as well to confirm. After about 45 min discussion they all of a sudden had a car but only if we could bring it back the next morning at 10am. The car was fine to drive during the day but at night the shaded windows were so dark that you could barely see the road, I was very scared driving like that. Also the control panel (where you see how fast u drive) was so blinding that I had to cover it with a book to be able to drive.
opinión proveniente de
-
2,0
Drop-off Nightmare
Desventajas: No office or personnel present when I arrived at the specified drop-off location.
opinión proveniente de
-
2,0
Stay Away!! Never Use they will Scam you!!!
Ventajas: Nothing at all! nothing was good about this experience!
Desventajas: Everything. The lady that works there Lina Cruz was disgustingly rude! i booked a car 1 day before pickup, i rang and gave my confirmation number and they confirmed everything was fine. 1 hour before pickup Lina calls me and advised me that the car is no longer available and if i want another car i need to pay an extra $300 on top of the $100 which i had booked the car for.....just for 2 days........I went in to talk with her Lina Cruz was rude to my face and extremely rude to my partner. she was no help at all, she advised now they no longer have any more cars for me, i asked to talk to her manager and conveniently her manager was not available!!
opinión proveniente de
-
2,0
GET MORE INFORMATION KAYAK!!!
Desventajas: I was able to get a reservation for a car that was listed at the SMR or Santa Marta Airport in Colombia. I took a cab to pick it up with my Colombian friend only to find the agency was BACk by our hotel. Upon arriving 32 minutes late for the 9 AM reservation I found them closing up the AVIS shop! Upon entering I found that I had to return the car BEFORE my requested return of 5 PM and was to have it back at 1 PM! ALL of this was NOT on the reservation and no mention of the early closure of the shop. This wrecked the day with my lady friend. In addition I got charged the $ 9 for the Alliance insurance. GET IT TOGETHER! WOW Rick ((((((
opinión proveniente de
Puntos de alquiler
╳
Enterprise
Puntos de alquiler en Santa Marta
Carrera 4a No 11-a-189 Local 4
+57 5422 8812
Via Cienaga Troncal Del Caribe
+57 5422 8812
Puntos de alquiler
╳
Hertz
Puntos de alquiler en Santa Marta
Salida Muelle Nacional Stand 2
Puntos de alquiler
╳
Localiza
Puntos de alquiler en Santa Marta
Cr 4 Con Cl 24 N 23-49
Simon Bolivar Airport
Puntos de alquiler
╳
National
Puntos de alquiler en Santa Marta
Carrera 4a No 11-a-189 Local 4
+57 5422 8812
Via Cienaga Troncal Del Caribe
+57 5422 8812
Puntos de alquiler
╳
Sunnycars
Puntos de alquiler en Santa Marta
Carrera 4A NO 11 - A -189
Via Sienagatronical del Caribe