Villa Molina

I was not happy that when I arrived on the 9th of November the person on desk was not able to find the booking and I was allocated a random room. I was on the 3rd floor and the lift was out of order, the man on duty did help with suitcase. I was told breakfast was between 7-11am and I went to breakfast the next morning at 1050am and was told by the lady that breakfast was over and finished. I said no, breakfast finishes at 11am. After some discussion I was allowed to have breakfast, I wanted coffee, which was stone cold. I asked for it to be warmed, it was very bitter, because it had been overcooked.

Very spacious and clean room - gigantic bed!!! Hotel is in a cute setting of an interior courtyard and stylishly decorated. Located in an affluent neighbourhood with good restaurants and cafes close by.

I was shocked to learn that there was no working elevator! My room was 4 floors up. This is a massive issue - who wants to carry their luggage up and down 4 flights of stairs? I was disappointed that there was no hairdryer in the room. My room was not ready when I arrived to check in at 3pm.