Hoteles en Estambul

Ventajas: La ubicación era fantástica. El hotel estaba limpio y bien cuidado. Las vistas excelentes.

Desventajas: La vista de la parte de atrás del edificio era terrible.

Ventajas: La ubicación es inmejorable. Las habitaciones son preciosas, espaciosas, modernas y limpias. Este es prácticamente un hotel nuevo. El personal es muy servicial. Se recomienda el desayuno, la ubicación es inmejorable. Las habitaciones son preciosas, espaciosas, modernas y limpias. Este es prácticamente un hotel nuevo. El personal es muy servicial. El desayuno es recomendable

Desventajas: Las habitaciones pueden ser un poco ruidosas debido a la ubicación y a la manera en que nuestras habitaciones estaban justo al lado del ascensor, pero nada de lo que realmente preocuparse.

Ventajas: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Desventajas: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Ventajas: Cómodo, excelente ubicación, desayuno

Desventajas: Nada

Ventajas: Personal y la vista al bósforo eran maravillosos

Ventajas: Everything specially the pool and the view.

Desventajas: Not their problem but the traffic in order to get there.

Ventajas: La vista sobre el Bósforo

Desventajas: La relación precio calidad

Ventajas: The service and experience is exceptional. The food is good and the view is breathtaking

Desventajas: Nothing

Ventajas: Very clean and well maintained staff are extremely nice Arden in the reception was very helpful and esra was exceptionally nice mastering Turkish Arabic and English was a great help not only to me but many guests all over with great positivity all the time

Desventajas: Traffic in that area is really too much

Ventajas: The location

Desventajas: No thank

Ventajas: Lovely setting.Comfortable bathroom.Nice Hammam

Desventajas: Not good value for money for food. Catering not for an international market . Restaurant service slow and not sincere Sheeshah smell very off putting Did not maximise the essence of Istanbul .. pizzas and chips etc .. what a shame

Ventajas: The rooms are beautiful, facilities beautiful, views beautiful, and friendly staff, they go out of their way to help

Desventajas: Too much mood music throughout hotel.

Ventajas: I felt excited when i woke up and opened the curtains. at that time , I was just standing by the strait of Bosporus which is unbelievable beautiful.

Ventajas: Everything was great

Ventajas: We stayed at this hotel for part of our honeymoon in July. From the moment we arrived we were made to feel so welcome and our room was upgraded on arrival which was a lovely surprise. The staff also sent treats to our room and decorated it beautifully for us. We could not have asked for anything more. The attention to detail and service from all of the staff was amazing. We thoroughly enjoyed our stay and were sad to leave but we hope to return again in the future for another memorable experience.

Ventajas: La vista el Hotel el ambiente frente al Bósforo, el paseo en el bote la Ciudad espectáculo

Ventajas: It’s just a beautiful hotel ! I loved everything bout it , room was so spacious and clean , bed was soo comfortable! The hotel vibe and style is very cultural and Mediterranean which I loved ! Loved the restaurant with the view of the Bosporus, breakfast was amazing ! Turkish hammam was the best experience ever ! We loved to stay at this hotel and we definitely come back !

Desventajas: there was no tea bag and kettle to make tea in room,only Nespresso machine and coffee !

Ventajas: Perfect location, room is amazing, food amazing, staff amazing. No pool or amenities

Ventajas: It’s a stone throw away from the main Istanbul attractions. It’s a beautiful hotel in the old city...soo much charm. The gardens are absolutely stunning and the staff are amazing. My kids received little gifts every day which they loved it made their stay so special. Concierge was soooo helpful in sorting out whatever we asked them to or helping with planning our day etc. it’s a stunning hotel and I will be back next time I’m in Istanbul !

Desventajas: NOTHING !!!

Ventajas: Todo perfecto. Limpio, cómodo, lujoso, precioso, ubicación inmejorable, personal súper amable. Te facilitan todo lo q precises, te reservan los mejores restaurantes. Arreglan la habitación varías veces al día. Multitud de detalles en la habitación como fruta, dulces, botellines de agua. PERFECTO.

Ventajas: the breakfast menu could be improved

Ventajas: Location staff and cleanliness

Desventajas: In room dining service

Ventajas: This is the second time in two years our travels took us to Istanbul. Both times we experienced the unusual - even by Four Seasons standards - helpful attitude of Manager Serkan O. He was proactive and thoughtful in providing services above and beyond, which were hard to do on short notice, including making arrangements for transport to the airport, finding space in the already fully booked on-site restaurant, and engaging into mutually interesting exchanges that made us feel like we were at home. Otherwise, we feel that it is uniquely convenient to stay in this Four Seasons location (a former prison now remodeled into a unique hotel) in the old city near the Hagia Sophia, Topkapi Palace, and Grand Bazaar. We also took the hotel's very luxurious boat to the Four Seasons Bosphorus, then walked back via the pedestrian street Istiklal. Our room was large and luxurious. The on-site restaurant has many wonderful dishes, with a charming garden mascot. The rooftop bar offers stunning views of the Hagia Sophia. We will definitely stay here on our next trip to Istanbul.

Desventajas: Night music in the rooftop bar.

Ventajas: Breakfast was heavenly!

Ventajas: Wow, I must say the services of this hotel are fabulous. From the moment you enter the hotel to the point you leave, the staffs of the hotel provided the seamless services and cares. The hotel has a perfect location for exploring the old center of Istanbul. We really enjoyed the stay at this hotel.

Desventajas: Nothing

Ventajas: Excelente ubicación, la habitación buena y los jardines son muy bonitos, el trato del personal excelente

Desventajas: Todo fue excelente.

Ventajas: Beautiful hotel with excellent helpful staff, location very favorable with all major sights within 500 meters.

Desventajas: There is no such

Ventajas: Very central, you don't have to book this considering most of the sight seeings are nearby, that can be done better with a day tour. But otherwise its like a treat to yourself staying here. Rather you can club your stay with the other Four seasons hotel in Istanbul. Two nights each in both the properties or rather 3 each would a perfect way to see Istanbul.

Ventajas: Everything was perfect

Desventajas: Nothing

Ventajas: Todo era increíble. Estancia en memoria

Ventajas: Excellent service, attention to details and assistance.

Desventajas: Easier accessibility to showers especially for people with disability.

Ventajas: Fantastic location for watching the view of Bosporus. The big terrace of the room from where we could watching the hotel garden and Marmara sea. There are so much selections in the breakfast. We could also visit the Ciragan Palace which now is a part of the hotel. It is a very comfortable hotel for relaxing. We love it and it could be our must choice if we come to Istanbul again.

Desventajas: Nothing

Ventajas: Good location, very nice restaurant, pool+hammam, service

Ventajas: Fantastic and unique location being surrounded by a palace and next to the Bhosphorus, a breathtaking situation. Superb service and amazing food.

Ventajas: The breakfast

Desventajas: Not everybody of the staff speak good english

Ventajas: Location

Desventajas: The building, facilities and rooms were so old too old The housekeepers are so creepy, they will follow you around and beg for money

Ventajas: The facilities

Desventajas: Check in and out experience was not that good

Ventajas: Ciragan Palace is one of the best places in Turkey, in all aspects.

Desventajas: Difficult to find anything to criticise.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Everything you name it and it was there

Desventajas: Friendly staff, enjoyed my stay will go back again

Ventajas: La profesionalidad y amabilidad del personal.Las instalaciones son estupendas!!

Desventajas: not enough outdoor facilities

Ventajas: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Desventajas: -

Ventajas: Value for money!!!!

Desventajas: Nothing

Ventajas: Everything

Ventajas: Everything was great starting from the location

Desventajas: The check out was very slow

Ventajas: The concierge staff was very helpful and was probably the best part of the stay.

Desventajas: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Ventajas: Excelente ubicación buena relación precio calidad

Ventajas: Great Location with panoramic view on the phosphorus, very friendly staff and amazing facilities. I would stay in any other hotel than The Ritz.

Ventajas: La vista y la atención del personal

Ventajas: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Desventajas: Content with situation. No improvement required.

Ventajas: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Desventajas: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Ventajas: Great location and views

Ventajas: Excelente ubicación, personal muy atento, limpieza 10 de 10

Desventajas: Lo único es el internet muy intermitente.

Ventajas: Location and the room size

Desventajas: The staff is not friendly and so rude, the check-in time is taking so long. Room is dirty and the room serves is bad. They charge me 20 lira to empty the minibar which is free in other hotels. Shower trap is blocked !

Ventajas: staff .. friendly seher in reception ... she is majic and so helpful and nurgul in housekeeping is amazing

Desventajas: going up without your door key card is a problem ... you are in troble when you left it behind

Ventajas: I like everything

Desventajas: We asked for a wine but it came so late.

Ventajas: Room was clean, breakfast has good variety, room was spacious.

Desventajas: Check in was late and we were very tired 3pm, the entry to the pool was complicated through other floor, staff was not so friendly.

Ventajas: Todo el mundo atento y amable, el hotel está estupendo.

Ventajas: The hotel was just perfect.

Desventajas: The noise of the cars was so loud in the room.

Ventajas: Friendly staff,excellent location.Cevahir shopping centre and metro station just 200m. Good variety at breakfast.We had access to executive lounge which was a bonus.

Desventajas: We had a smoking room despite of request of non smoking one.With a 4 year old child it was not ideal as smell was quite powerful.Coffee capsules in the room replenished randomly so ended up with all decaf ones!!!Would like executive lounge hours a little longer as they are quite strict with hours and take everything (food) away promptly.

Ventajas: Faculty was very helpful and location was very strategic and also on a very busy street.

Desventajas: Nothing

Ventajas: the welcoming staff, the room, the spa

Desventajas: The ventilation is so bad when occupying a smoking room Window also can't be opened

Ventajas: Feel at home and the best hotel and mr ramazan very nice

Desventajas: Good hotel and mr ramazan

Ventajas: Wonderful Breakfast Great position

Desventajas: No free parking? Lobby Cafe Service was not good at night...

Ventajas: Reception and service

Desventajas: Concierge did not help me to find a taxi

Ventajas: Fantastic hotel that feels like home. Everything at hand thanks to the pools, rooftop bar and restaurant, spa and other facilities.

Ventajas: The staff was nice with me & my family, good hotel

Desventajas: Very noise from the main street

Ventajas: Early check-in was excelent

Desventajas: Late checkout policy charging 50 % is high should be 30%

Ventajas: Everything

Desventajas: Nothing

Ventajas: Calm and quite

Desventajas: Nothing

Ventajas: Every thing

Desventajas: Nothing

Ventajas: The location was ok

Desventajas: I did not like the room style and interior design

Ventajas: Las personas de consejería y recepción. Excelentes. Gracias Majed por tu atentísima colaboración. También a Meriç.

Ventajas: Amazing hotel, in the area where i grw up so amazing neighbourhood as well. Definitely get a sea view room. Both swimming pools are very nice, and the staff is very helpful in every possible way.

Ventajas: Buena disposición del personal, muy atentos. Extraordinario desayuno.

Ventajas: Only the ground floor pool stuff are helpfully and friendly, special thanks to Mr. Melih

Desventajas: - Imagine you deal with reception in poor english ,you have to learn Turkish before you book there - I have to call reception three time daily to fix AIr condition in my rooms (i booked 2 rooms for my family) even room rate was very high (almost 1000 TL per night) - too late too check in & check out - i pay full amount ( 12,200 TL ) for my stay (7 nights) while checking out reception stuff asked me to pay 1,600 TL according to different in rate $. - the hotel in Asia part of Istanbul so i have to pay 180-200 TL daily to go to visit Europe part (most good tourist attraction places in Europe. - Roof pool not allowed for families , interior pool is closed and not good so my family had to go to ground outdoor pool.

Ventajas: Ver Restaurante

Ventajas: El personal era estupendo, en particular, Malike. No vemos la hora de volver.

Desventajas: Bedroom upstairs. Very inconvenient. No place to keep your things like wallet keys etc

Ventajas: Probably the best hotel in Istanbul, Amazing Team

Desventajas: The Price must be little bit less

Ventajas: Las vistas increíbles. La habitación y el baño muy confortables y amplios El personal muy amable. El hotel ofrece muchos servicios, piscina cubierta, descubierta, gimnasio, spa... sin cargo.

Ventajas: It is a great hotel, fully 5 stars! From the rooms to the excellent staff. They will go above what you expect.

Ventajas: The ambiance and the lobby

Desventajas: Nothing

Ventajas: Location and facilities.

Desventajas: Breakfast dinning room was too busy and not great too. Drinks prices were too high. Staff were not very helpful except around the Pool. Hotel Taxi prices were immorally high.

Ventajas: Everything was perfect!the guy in charge of calling taxis is a lovely person! His name is Gungor, he saved me from missing my flight by reminding me about my passport which i had forgotten to take along while rushing to the airport.

Desventajas: Nothing!

Ventajas: The views were fantastic, we had the corner Bosphorus view which was lovely, the rooms were clean and well maintained. The hotel has some great facilities available. Even if you do not have a Bosphorus view you can enjoy it from the restaurants and the 16th floor bar. The hotel staff were extremely welcoming and helpful during our stay, we would recommend this hotel.

Desventajas: We would suggest that the hotel open up a shortcut from the main road. Whilst we were staying there was a wedding on the Sat & Sun night, the music cut of at midnight and it was very loud and we could not sleep until after it was finished.

Ventajas: The hotel is very great with its facility, service, breakfast etc. Especially many thanks for an intern from Xinjiang, China named 露西娅 or some I could not remember who gave me so many help during my stay.

Ventajas: Las habitaciones con una vista maravillosa al Bósforo

Desventajas: Nada

Ventajas: Airport pick up and drop off service

Desventajas: No

Ventajas: Phosphorous view

Desventajas: Dark corridors for the floor , should be brighter color

Ventajas: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Desventajas: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Ventajas: Service

Desventajas: Breakfast

Ventajas: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Desventajas: N/A

Ventajas: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Desventajas: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Ventajas: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Desventajas: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Ventajas: El Hall y bares y restaurantes.

Desventajas: La habitación era de un nivel tres estrellas envejecido.

Ventajas: La comodidad por ser el hotel del evento y la vista.

Desventajas: El olor a tabaco en la habitación. Además, la ventana no podía abrirse de par en par.

Ventajas: Servicios de wellness muy correctos. Vistas en primer lugar a jardines y más atrás el Bósforo, sensación de tranquilidad.

Desventajas: Tal vez faltaría un restaurante para niños, donde los mayores no tuviéramos que oir los chillidos propios de la edad infantil. Un hotel de 5 estrellas debiera de ser siempre un lugar de descanso en todos los sentidos.

Ventajas: la cena en el restaurant de la planta ultima

Desventajas: la espera en recepcion, para subir a la habitación.llegamos a las dos y no pudimos subir hasta las 4h.Esto es intolerble.

Ventajas: La habitacion, excelente,

Desventajas: El costo del bufet, desayuno en las manana, demasiado caro.

Ventajas: Vistas

Desventajas:

Ventajas: Desayuno buffet en terraza con vistas al Bósforo.

Desventajas: Si se pudieran ajustar los precios un poco más sería mejor.

Ventajas: El personal de recepción NO es amigable. Especialmente un empleado de cabeza calva que estaba en turno la noche del 02 de Septiembre y también en la noche del 07 de Septiembre.

Desventajas: Muy descortés y es mal relacionista. Como huéspedes nos sentimos atropellados

Ventajas: Everything was very magical and the history of the building makes it very special. A unique experience in a unique city.

Desventajas: Breakfast hours could be a little be longer, 10h30 was early for me. Staff from the Spa could be a bit more welcoming.

Ventajas: Si me encanto, me gusto además su desayuno el personal muy atento.

Ventajas: Un hotel muy bueno , y su personal amable

Desventajas: Las almohadas

Ventajas: It’s a historical hotel but it definitely not means that it’s facilities were old. In fact the hotel maintains so well that it is very comfortable to stay and very modern. The staff were well trained. Experience was truly out of expectation.

Ventajas: Ubicacion Todo

Desventajas: Nada

Ventajas: Loved pera palace hotel. Great location close to Istanbul modern museum and lots of great cafes and restaurants. The hotel itself is historical and beautiful. Loved the indoor pool, terrace and lovely hospitality of the staff. Rooms were spacious although would have liked a room with a better view. Hopefully next time I visit Istanbul will get a room with a view as it will be worth it. Great value and luxury hotel. Happy to have stayed at Pera Palace hotel.

Ventajas: Hotel que conserva a traves de los ańos su gran clase. Decoraciòn bellísima, el personal muy atento. Desayuno buffe espectacular. Muy bien situado, facil acceso a todo.

Desventajas: Estuvimos en dos ocasiones, en la primera la habitaciòn tenía una tina en el bańo, que puede ser peligrosa para personas con movilidad reducida. Pero ya en la segunda el Bańo sin tina, muy comodo

Ventajas: I loved the ambience, the history! The beauty!!! All the antiques and beautiful objects here and there! All that beautiful wood work!!! How everything was well thought of! The perfect location... the wonderful staff! The comfortable room! It was simply perfect all in all. We stayed there for 2 weeks and never questioned our choice! We enjoyed the golden horn view every single evening! We will only book Pera palace if we visit Istanbul again!I truly felt as if I am living in am Agatha Christie novel!

Desventajas: I would have apprecited it If the had a rooftop pool!

Ventajas: Very comfortable beds, spacious room, historic hotel, friendly and helpful staff, central location

Desventajas: Because of the nightlife around the hotel, some traffic jam and noise late at night

Ventajas: Excellent hotel, very friendly and helpful staff

Ventajas: Very helpful staff Akin and front desk as well as concierge AJ were great Afternoon tea was nice location great The masseuse in spa was Terrific

Desventajas: A bit older needs a bit of updating

Ventajas: Excellent service and rooms

Ventajas: Clean, big room Comfortable bed Floor to ceiling windows with great view of the city, fabulous breakfast buffet

Desventajas: No early check in. After four and half hours wait, we finally had to change our bed choice and agree to first available room. Breakfast is served in lower level with no windows, location is Ok

Ventajas: Every thing was perfect..

Desventajas: Its was very hard to find taxi from the hotel and I waited too many time just to order taxi from the hotel..

Ventajas: Extraordinario el desayuno, completísimo y delicioso. Las habitaciones tienen unas vistas fantásticas, y la piscina y restaurantes con vistas al Bósforo son maravillosas. El servicio es fabuloso, muy atento, muy amable, sonriente y siempre dispuesto a ayudar. El mejor hotel en Estambul.

Desventajas: Nada. Quizá la comida del restaurante Ukiyo podría tener mejor nivel.

Ventajas: This’s my second visit to the Fairmont hotel and it was as usual contains wonderful service The reception team were very cooperative and they could handle anything to enjoy your stay specially Mr Adham ,Irem Mutlu &Omnia Aithou The breakfast was very Tasty and the team were very professional specially Mr Volkan As usual I’d like to make special regards to golden lounge team they are very professional ,helpful and can manage everything in a moment with beautiful smiles specially Mr Murat Ozarslan ,Zelha Gur,Semta Acar,Ozge Egr&Duygu Duman

Desventajas: The breakfast should contains extra varieties

Ventajas: Todo. Instalaciones, personal...pedimos la media pensión. En el restaurante del hotel la cena fue espectacular. Y los encargados de la cena nos trataron muy bien. Fueron muy atentos con mis dos hijos pequeños.

Desventajas: Hotel perfecto. Personal amable y muy atento. Preciosas instalaciones. Quizá nos faltó que alguien hablara español.

Ventajas: More of a 6 star hotel. Left speechless regarding every aspect of this hotel. I would come back to Istanbul just to stay at this hotel. The food, spa and facilities are impeccable.

Ventajas: It was a new and modern property, friendly staff good breakfast and food, amazing pool and restaurant, cozy location

Desventajas: Actually nothing

Ventajas: Amazing city view !

Desventajas: Nothing

Ventajas: Modern comfortable

Desventajas: Location is in crowded area

Ventajas: It was clean and extremely elegant

Desventajas: The staff was not the best. They hazzled, did not create unique customer experience and did not create luxurious atmosphere.

Ventajas: Everything

Desventajas: Everything

Ventajas: The room was big , the bed was comfortable , the food was tasty , the gym , SPA were magnificent and front desk reception were very friendly especially Mr. Kidir.

Desventajas: Taxi drivers were rude , not friendly and not honest

Ventajas: To be honest, I liked everything. This was one of the best business stay that I had for a long time. My team and I, we all received an upgrade, the welcome and check in were just perfect! Very friendly, helpful and professional staff. The hotel is beautiful and very clean. The rooms are great, well organized, very clean and the beds are very comfortable. WiFi is free and working very well. And, a very special THANK YOU to the concierge, Mr. Kaan Ö., who was so helpful and always present and smiling. He really was a real assistant in a very personal matter. Thank you Kaan! Thanks to the whole team!

Desventajas: Nothing! It is how a 5 star hotel should be and what is expected of.

Ventajas: At the front desk the staff was so nice and helpful. The room was neat and clean and has all the facilities needed.

Desventajas: The location was not that good

Ventajas: Team members and room facilities. Reception team was great.

Desventajas: All are perfect

Ventajas: The room is clean and friendly staff

Desventajas: Its far from facilities example you need minimarket you need used transport. The price for breakfast too expensive.

Ventajas: Every thing. Wonderful staff.

Desventajas: N/A

Ventajas: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Desventajas: Nothing

Ventajas: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Ventajas: Friendly Staff Very clean Nice Pool Good Breakfast Close to Water Garden and to restaurants

Desventajas: Far from city center - difficult during rush hours

Ventajas: Very good breakfast buffet, great location, and friendly staff ,

Desventajas: the room smelled bad every time you went in it. Hotel could use better ventilation,

Ventajas: Amplitud en todo

Ventajas: El personal, el desayuno, las instalaciones, todo era simplemente lo mejor. Excepto por el cajero automático que se quedó con mi tarjeta

Ventajas: Fue una estancia increíble. Excelente atención al detalle, el desayuno era increíble.

Ventajas: El personal es muy servicial

Desventajas: Todo perfecto

Ventajas: La habitacion es super comoda, la atencion inmejorable y el desayuno de los mejores que he tenido en mi vida

Desventajas: El botones del hotel se alió con un taxista para cobrarnos mas hasta

Ventajas: Very good location,and facilities, breathtaking view from rooftop restaurant and hookah lounge Rooms very clean and cozy, properly maintained throughout Amasing breakfast choice A reasonably affordable five stars hotel. Personnel :) Mainly highly proffesional and helpfull

Desventajas: . Personnel On occasion shown bit of privacy disregard i.e. while checking the roons with us being there, Some of the restaurant ( junior service personnel ? )a bit in rush , confused and looked unsuficiently trained for a 5 stars, table oferrred half clean.

Ventajas: Location staff cleaningness service at all levels

Ventajas: Great service Friendly staff Great aminities

Desventajas: The climate control system Rooms somewhat small

Ventajas: Everyting was great...i liked it too much.

Ventajas: I found it very comfortable and the staff were very helpful.

Desventajas: Nothing

Ventajas: Every thing

Desventajas: No change in breakfast menu Need a taxi every time I go out with family, no metro station nearby. Bit expensive

Ventajas: We had a fabulous time. The staff were all very polite and helpful. The view from the hotel was beautiful. The pool facilities were lovely and we had the best hotel breakfast I have ever experienced!

Desventajas: Nothing

Ventajas: Good location.

Desventajas: The roof top lounge the food wasn’t that great. Good for nice views and a drink.

Ventajas: La vista al Bósforo que tuve que pagar extra

Desventajas: Que me quisieran cobrar cosas del mini bar que no consumí, que me ofrecieran paquetes de más valor al reservado y el chico del check in se puso de mal humor

Ventajas: Check in people

Desventajas: Rate

Ventajas: The staff wear very friendly , helpful and kind . You don’t need to ask for help they offer it before you say it

Desventajas: The building need renovations , furniture should be changed and the bathroom must be mire functional and upgraded .

Ventajas: Gran hotel, excelente servicio y alto grado de limpieza y atención al detalle. Excelente servicio de transporte de ida y vuelta al aeropuerto, así como a la plaza de Taksim y a la de Sultanahmed. Siempre me alojo aquí cuando estoy en Estambul... ¡no hay mejor relación calidad-precio en ningún lugar!

Ventajas: Muy agradable, muy limpio y agradables baños. El personal era muy servicial y amable. Me alojaría aquí de nuevo.

Desventajas: El transporte del hotel sólo funciona cada hora, y esto no fue publicado o comunicado. Es necesario un taxi para ir al aeropuerto a tiempo a un costo aproximado de 15 TL.

Ventajas: Instalaciones agradables Gran buffet Cerca del aeropuerto Transporte gratuito al aeropuerto

Desventajas: No hay muchos restaurantes a poca distancia a pie

Ventajas: Big room comfortable bed nice shower room

Desventajas: House keeper need more experience in cleaning The view from windows not good The price need to be down little bit or should be added with the breakfast

Ventajas: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Desventajas: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Ventajas: The best family hotel

Desventajas: Nothing

Ventajas: The hotel is clean, all the facilities at the hotel exceeded my expectations, the gym, swimming pool, spa, and specially the luxurious lounge at the 12th floor. and off course tasteful breakfast.

Desventajas: The stuff on the door tried to choose my transportation for me even though I told them I already agreed with a taxi. The doors doesn't isolat the sounds outside the room

Ventajas: BATHROOM IN THE ROOM

Desventajas: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Ventajas: Welcoming staff , nice room - i got upgraded

Desventajas: A little old ...

Ventajas: Good, comfortable hotel. Breakfast was excellent and well varied. Easy access to the new Istanbul airport (approx. 25min via highway). Apparently there is a pool (did not use it). Polite staff.

Desventajas: For a 5-star hotel the room seemed empty, and lacked charm and amenities. The hotel is by the highway and although my booking said I had a room with a view, it was on a disused parking lot / waste ground.

Ventajas: Everything was good. it's nice and comfy

Desventajas: Mala ubicacion con relacion al nuevo aeropuerto de Estambul

Desventajas: It was an amazing experience and super friendly people

Ventajas: Istambul es nuestra ciudad de hacer conexión en los viajes y siempre llegamos a este hotel. es muy cómodo, el staff es muy atento y queda muy cerca del aeropuerto. la zona del aeropuerto en general no es nada turística, pero este hotel tiene restaurantes cerca. así no tenemos siempre que cenar en el hotel.

Ventajas: Great value for money, and excellent for a family with kids. The gym was fantastic.

Desventajas: Nothing really

Desventajas: Nada

Ventajas: Personal amable, servicio de conserjería ofrecía buenas indicaciones, servicio de habitaciones excelente, recepción excelente, muy buena. Me encantaría visitarlo de nuevo.

Desventajas: El desayuno puede ser mejor.

Ventajas: Everything was good. Love this hotel

Ventajas: Todo. Desde el día que entramos hasta el dia de la salida el personal estuvo muy atento y servicial. El servico de taxi que llaman desde el hotel muy profesionales.

Desventajas: Nada que no nos gustara.

Ventajas: Welcome cake for honeymooners

Desventajas: 1) Boring Breakfast 2) Complimentary items are not refurbished everyday, and everytime I should call room services to do so. 3) Instant coffee is available in room, no coffee machine adequate for 5 stars hotel (pressed coffee) 4) Nothing interesting here, 5 stars hotel for good sleep only.

Ventajas: Cleaning lady, door man were very efficient

Desventajas: Crowded at check in, rudeness of guest relationship girls

Ventajas: El restaurant, la atención, la habitación muy buena también.

Ventajas: Clean and tidy Some staff were good

Desventajas: Not enough staff No one answers the phones Not good value

Desventajas: La mala disposición o nula disposición para atender los problemas que tuvimos, tales como: proporcionar un secador de pelo o reparar un lavatorio tapado.

Ventajas: Room cleanses spa swimming pool gem

Desventajas: Thankyou very much booking.com team very good hotel hospitality i like it

Ventajas: Beautiful hotel great service all staff are excellent Room is spacious and clean facilities are great I like the Spa

Desventajas: Will help to have separate Sauna and Hamam for man and woman. I was disappointed to be given old and damaged bathrobe when I requested photo attached I did not expected from Hilton Hotel.

Ventajas: location , facilities and the staff

Desventajas: breakfast area soooo small comparing to huge number of guests

Ventajas: I liked the friendly staff and the good location

Ventajas: Everything was excellent, usual Turkish hospitality,

Ventajas: Buenas instalaciones

Desventajas: Lejos del centro histórico

Ventajas: The location is perfect for the short stays and shopping as there are many malls around.

Desventajas: They charge my two nights while I only stayed 18 hours. They should be more flexible.

Ventajas: the location and large comfortable rooms in my 1st stay ,( but not on my 2nd stay )

Desventajas: unfriendly front disk male staff

Ventajas: Loucation

Desventajas: Nathing

Ventajas: Location is great .. the staff is very friendly .. breakfast is awesome.. but the house keeping little bit not good for me

Ventajas: Location was good near to malls, the best room was corner room. The Staff were friendly and fluent in English

Desventajas: Nothing noteworthy

Ventajas: Muy bueno.

Desventajas: Nada

Ventajas: Location

Desventajas: unfriendly staff makes you feel like you are unwelcomed to Turkey noisy and small rooms and crackling windows from sunrise to sunset every day .

Ventajas: La ubicacion es buena si te gustan los mall y las compras.

Desventajas: Nos robaron en la habitacion la gente de aseo ..salimos de casualmente deje me cartera en la mesita de noche.. cuando llegamos notamos que no estaba en el mismo lugar y que nos faltaba dinero. Reclamamos y seguridad no hizo .. nada .. el otro dia dejamos el hotel.. mal para ser 5 estrellas.. el aseo pesimo. No limpian .. no lo recomiendo.. nadie habla español.. no hay ayuda..

Ventajas: Near to the mall Nice view

Desventajas: The A/C was hot

Ventajas: Staff is very helpful. Hotel is clean and the room size is good. Location is perfect, metro is very close to the hotel.

Desventajas: Nill

Ventajas: Location

Desventajas: Very crowded

Ventajas: Desayuno buffet extraordinario, calidad y muchísima variedad en todo. Destacaría la limpieza y confort de las habitaciones. Excelente relación calidad-precio. Perfecta ubicación en el centro financiero y comercial de Estambul.

Desventajas: Un cierto toque de más amabilidad por parte del personal de recepción y de algunos empleados del buffet.

Ventajas: Leaving. Thinking I will never come back

Desventajas: Horrible experience. There was a terrible smell in the room after midnight, coming from the air conditioning sucking some air from the Underground toilet evacuation system. I asked for a refund and instead they gave me a bigger room which was not what I wanted. I thought that you had a good coffee in the morning since I couldn't sleep but the coffee machine was not functioning. so I thought I would have some good eggs and bacon but they were so late but I had to leave breakfast without eating them. Note that the breakfast is charged €20. Had to iron a shirt but the iron is so cheap that I couldn't plug it into the wall - it was losing all its water on the floor anyway. Thought I would go to the swimming pool but they charge 35 euros for very cheap and ugly swimsuits that I would have thrown away coming home.

Ventajas: El hotel es un típico hotel grande de cadena. Tiene buenas instalaciones y esta muy cerca del aeropuerto

Desventajas: Nosotras pedimos el servicio de shuttle del aeropuerto, pero no estaba nada claro donde había que tomarlo

Ventajas: Was v nice stsy mert my needs at all

Desventajas: All hotel facilites

Ventajas: Todo en general.

Ventajas: The staff, the room. It is a hotel to be considered. If you want to consider a room cloe to the Internațional Airport in Istanbul, you have to accept is an 1 hour distance from the airport. Excelent facilities, again excellent staff.

Desventajas: Far away from the international airport.

Ventajas: Very clean and comfortable

Desventajas: Nothing was very happy

Ventajas: Room with view on countryside, Impressive shower room. Very large swimming pool. Very nice breakfast buffet.

Desventajas: Nothing to mention.

Ventajas: Exlcente lugar, lujoso y privado

Ventajas: staff cooperation

Desventajas: the water pressure

Ventajas: Clean, spacious and beautiful pool.

Desventajas: We had dinner at the grill about 9pm and it was average. Breakfast buffet was wonderful!

Ventajas: Relaxing and quiet atmosphere, modern facilities

Desventajas: Room service tidying was not to the standard

Ventajas: The staff and the location

Desventajas: They didn't clean the room well they just do the bed with no cleaning at all The food wasn't good & also not well cooked They took two days to empty the mini bad