Los precios son en Peso colombiano.

Hoteles en Tulum

Hoteles en Tulum

Busca Tulum en cientos de webs de viajes en segundos

Tulum, Quintana Roo, México
Check-in
Check-out
Comparar KAYAK con |

Información útil

Temporada baja septiembre
Temporada alta diciembre
  Precio medio (entre semana): $643.648
  Precio medio (en fin de semana): $771.402

el mes más barato

62%

bajada de precio esperada

el mes más caro

59%

aumento de precio esperado

(precio promedio en las últimas 2 semanas)

dom. - jue.

(entre semana)

(precio promedio en las últimas 2 semanas)

vie. y sáb.

(noche de fin de semana)

Preguntas frecuentes al reservar hoteles en Tulum

¿Cuánto cuesta un hotel económico en Tulum?
Los usuarios de KAYAK encontraron habitaciones dobles en Tulum a partir de $24.513 en los últimos 3. El precio promedio es de $878.223.
¿Cuánto cuesta un hotel en Tulum esta noche?
En las últimas 72 horas los usuarios encontraron Tulum hoteles para hoy a partir de $61.764. También encontraron hoteles 3 estrellas desde $61.764 y 4 estrellas desde $118.481.
¿Cuánto cuesta un hotel en Tulum este fin de semana?
En las últimas 72 horas los usuarios han encontrado Tulum hoteles para este fin de semana a partir de $67.910. También han encontrado hoteles 3 estrellas desde $67.910 y 4 estrellas desde $181.172.
¿Cuáles son los barrios más populares para hospedarse en Tulum?
For more information about Tulum's different neighborhoods, check out our Tulum's City Guide.
¿Cómo encuentro hoteles cerca de mi ubicación?
Echa un vistazo a nuestros mapas de hoteles y encuentra los mejores cerca de ti.

¿Dónde hospedarse en Tulum?

Nuestra herramienta Heatmaps te ayuda a encontrar el mejor lugar para hospedarte en Tulum mostrándote opciones de hotel próximas a las actividades que te interesan.

Los mejores hoteles en Tulum

Ver todo
Encantada Beachfront Boutique Hotel - Tulum - Edificio
1
9,6 Excelente (149 opiniones)
$2.859.889+
Detalles Opiniones
Si decides alojarte en Encantada Tulum de Tulum, estarás a unos pasos de Playa de Tulum y a apenas 3 min en coche de Reserva de la biosfera Sian Ka'an. Tendrás check-in exprés, check-out exprés y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
10,0 Excelente
Ventajas: From the friendly and extremely helpful staff, to the luxurious rooms, to the 10 second walk to the beach, to the great weather to the delicious local food and fantastic cocktails. It was one of the best trips in my life. I'll be back.
Desventajas: I almost didn't go because of all the info on the seaweed. However, there are so many other things to do from the ruins to the number of cenotes, it wasn't an issue at all. The public beach is cleaned daily and will feed your need to get in the water. its great place to rent a cabana and enjoy the sun and surf.
8,3 Excelente
Ventajas: La atención del personal
Desventajas: No había Tv
9,6 Excelente
Ventajas: Encantada is the best option in tulum. Location is perfect , staff is so kind.
Desventajas: Nothing
9,6 Excelente
Ventajas: Food was excellent as was the service in all aspects. We had the villa with no view of the beach but it was very close. The desk staff went above and beyond when we were unable to get a taxi.
Desventajas: Nothing to note.
9,6 Excelente
Ventajas: La cama super comoda, el desayuno super variado, la limpieza 2 veces al dia! Y sobretodo el personal muy atento y alegre!
Desventajas: Podrian hacer una piscina.
10,0 Excelente
Ventajas: Simply beautiful!! An oasis tucked away from the craziness of Tulum Staff were wonderful
Desventajas: There is no pool, however we understood that when we booked The seaweed issue made swimming unpleasant
10,0 Excelente
Ventajas: The staff is so helpful always willing to make you comfortable.
Desventajas: There was nothing I didn’t like
9,6 Excelente
Ventajas: Quiet Place. Not many people. We had the beach for our selves. Enjoy the every moment. Food was great, service excellent. Staff were helpful with recommendations.
Desventajas: Lost one of my surf trunks. I never received an explanation.
9,2 Excelente
Ventajas: Very cute yard, with intimate atmosphere which made everything more relaxing and private. Very clean and tidy. Big thanks to the cleaning team, which are taking care of the sand even though the sea is bringing sea weed every day (you can see the huge difference between Encantada beach and the next one). The fruits and cold lemonade every day near reception were really nice to have. The hotel staff was friendly, we served breakfast on the beach every morning thanks to them, which is awesome. The jungle vibe is soo nice!
Desventajas: The continental breakfast contained same thing every morning and it could have been more diverse. Pricey, just like everywhere in Tulum (and not sure why - probably just because of the hype - which is un-founded). Our room was right near the air conditioning machine (placed outside) and it was a bit noisy (enough to cover the sound of the waves
10,0 Excelente
Ventajas: Everything. It’s beautiful. Absolutely loved it.
10,0 Excelente
Ventajas: We spent our honeymoon at Encantada and were enchanted. Truly. We were in a building behind the one that was directly on the beach and still saw the ocean, felt the breezes. The staff was amazing!!!
10,0 Excelente
Ventajas: Amazing place! Intimate, personal, and pure paradise! Loved every second of being here. The staff is incredibly accomodating and helpful. The room is perfect in size and comfort. And the premises are beautiful and clean. Food and drinks are delicious, couldnt ask for anything more.
Desventajas: Not applicable, liked it all!
The Beach Tulum - Tulum - Habitación
2
9,4 Excelente (310 opiniones)
$2.698.527+
Detalles Opiniones
Si decides alojarte en The Beach Tulum de Tulum, estarás a pie de playa y a apenas 1 min en coche de Playa de Tulum y a 5 de Reserva de la biosfera Sian Ka'an. Tendrás conexión a Internet por cable gratis, una sala de ordenadores y tintorería o lavandería a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
8,3 Excelente
Ventajas: I really enjoyed my room who had a rooftop jacuzzi with breathtaking views on Tulum Beach. The hotel location is great and the room / hotel give you a lot of privacy. I also liked the fact you have an assigned beach mattress. It was a great experience! I really recommend this hotel.
Desventajas: The internet connection was very poor and closet space I find very limited.
10,0 Excelente
Ventajas: Me and my husband stayed nights days for our honey moon, this hotel exceeded all our expectations. I am the first to do a good search before staying at a hotel and this had to be special since it was our honey moon <3. Lets start by the fact that they actually take the time to write an email a couple of days before to confirm everything (not a computer, but actually the staff takes the time to do this) so even before arriving I was already impressed. As soon as we got to the hotel, everything and I mean everything looked so clean, calm and pretty. Everyone welcomed us with warm smiles and greetings. The front desk personal ( and I am so sorry I do not remember her name, was amazingggggg) She help us with everything all through our stay, we booked a couples massage (better than good, having the massage while hearing the waves was beautiful and relaxing and the cheese platter and chocolate strawberries after was just the cherry on top). We also booked a private tour to COBA and some Cenotes (she recommended this to us, and I was beyond impressed) The tour guide's name is EDWIN if you are ever in the area and what a private tour please find him; we recommend him 150%. The tour was fun and educational, BONUS the guy takes AMAZING PICTURES. We got free breakfast, guys you can eat and drink anything from the menu... AMAZINGG !! We ordered and went to eat to Ziggys and all bars in the hotel, all amazing.. drinks and food were spectacular. Our favorite servers were Rosalba and Luis, these guys served us like Gods... AMAZING SERVICE to say the least. We also meet LUIS up front; greeted us every day, got us taxis, helped us with our bags, towels, I mean everything... The room was beautiful, it was decorated with flowers it was such a beautiful gesture when we got there. For all our stay the room/bathroom remained clean, the AC worked wonders; we slept with the slide doors half open to hear the waves at night and the room remained cold all night long.
9,2 Excelente
Ventajas: The location is great. The best thing about this hotel is the staff who answers all your needs. From the bartenders, the concierge everybody was extremely nice, helpful and courteous.
Desventajas: The beach was not really swimmable for the lenght of our stay due to seaweeds. However, this is obviously not the hotel's fault.
10,0 Excelente
Ventajas: Super friendly staff, great welcome, very attentive. Rooms are so perfect they have really thought of everything - large water bottles that are refilled everyday, robes, flip flops, beach towels already ready and a beach bag for you to use during your stay! It was all so perfect! Breakfast was great and they have 2 restaurant options, bar drinks are delicious as well!
Desventajas: Nothing! Loved every minute!
9,6 Excelente
Ventajas: Excelente servicio, personal siempre amable y al pendiente de sus huéspedes te hacen sentir confortable, la comida en el restaurante está deliciosa.
7,9 Bueno
Ventajas: The staff is very nice, the room was great the breakfast was above average
Desventajas: No TV no telephone service. Wi Fi worked off and on throughout the stay. The beach is loaded with that seaweed or whatever it is, not just on the sand but all in the first 10 yards or so of entering the water. Not their fault but I did book this place based on the picture of the beach online which never showed the seaweed.
10,0 Excelente
Ventajas: The Beach Tulum was amazing!!! The rooms are so beautiful! The location of the hotel was perfect and they allow you to rent their bikes for free which is perfect for riding down the street. Walking distance to all restaurants and bars. They use Whatsapp for their room service and you can choose from Ziggys or Frescos, both places had awesome food!!!! Great options for vegans and vegetarians! WiFi is slow but it does work. The pool is so beautiful and the place is quiet not like other loud hotels. It really is an amazing place to stay if your looking to stay in a tulum! Definitely would stay again!
10,0 Excelente
Ventajas: Staff and atmosphere were fantastic
Desventajas: Nothing!
9,6 Excelente
Ventajas: Having a room right on the beach was amazing! Loved the personal dip pool! The staff is amazing and every need is taken care of! We ❤️It!
10,0 Excelente
Ventajas: The food was excellent and the service was outstanding. The resort was beautiful and peaceful.
9,6 Excelente
Ventajas: La atencion del personal. Especialmente Ulises
Desventajas: La playa por la ubicación del hotel no es la mas linda de Tulum
10,0 Excelente
Desventajas: A mini fridge in the room would have been great
Detalles Opiniones
Si decides alojarte en Mi Amor - Adults only Colibri Boutique Hotels de Tulum, estarás cerca de la playa y a menos de cinco minutos en coche de Playa de Tulum y Playa Paraíso. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: La comida era increíble. Uno de los mejores restaurantes en Tulum. Desayuno, almuerzo, cena, desierto... perfecto! La ubicación era increíble (justo fuera de la zona principal de la ciudad). Muy privado y romántico. Esto era exactamente lo que estábamos buscando.
10,0 Excelente
Ventajas: El lugar es precioso, hay mucha tranquilidad para relajarse mientras disfrutas de una buena bebida y una vista increíble
9,6 Excelente
Ventajas: Pequeño boutique hotel para pasarla bien con tu pareja celebrando luna de miel o aniversario.
Desventajas: Falta de playa.
7,9 Bueno
Ventajas: Romantic hotel with great views, pool and restaurant.
3,3 Regular
Ventajas: No me gusto realmente nada ! Muy X y muy caro ! El personal desde que llegas es desatento ! Frío e indiferente!
Desventajas: Es sucio y huele muy mal además se me quedaron unas cosas en la habitación A y al parecer la recamarista se las robó y llame muchas veces para recuperar mis cosas y fueron groseros y no se hicieron responsables y además tuvieron la desvergonzada pregunta de qué si yo los había dejado a propósito! Y que yo tenia que cuidar mis cosas ! Por qué si se las roban ellos no se hacían responsables!!! De horror!!
10,0 Excelente
Ventajas: This hotel exceeded our expectations. It is a little piece of paradise in tulum. The staff were faultless. Would highly recommend to anyone looking for a relaxing time and want to spoil themselves
10,0 Excelente
Ventajas: EVERYTHING! the staff (especially Dominique and anny), the guys at the restaurant/bar/pool and actually everyone were so welcoming.
Desventajas: There is nor enough room in the closet (or a place to keep the luggage). The curtains doesn't close completely.
10,0 Excelente
Ventajas: The accommodations and also the staff was the best. Always make us feel special and very attentive. Very thankful with everyone. Simmon, Mario and the guys in the restaurant Fernando, Grace, Brisa. Thank you guys i learned a lot of you guys. Keep doing what you doing. Best hotel ever.
10,0 Excelente
Ventajas: This place is fabulous. Staff at front desk are wonderful. Breakfast is great. Swimming pool is just gorgeous . Rooms are immaculate. Every night the bedding is pulled back and a cup of hot tea in a flask with a couple of chocolates are delivered. I watched the cleaner from pool take over an hour to clean the room so the rooms are spotlessly clean. The view from our room was spectacular. Room has Airconditioning and a fan. Our friends stayed at a hotel next door and didn’t have a.pool so used ours everyday. They had problems with mosquitoes.
Desventajas: It was all perfect.
7,9 Bueno
Ventajas: La vista de la habitación.
Desventajas: Que me apuraron para que salga de la habitación a la 12 en punto.
9,6 Excelente
Ventajas: The staff were friendly and attentive and the food was out of this world. Gutted we had to leave so early on ourdepartureday and missed breakfast(although they did prepare us something to go!)
9,2 Excelente
Ventajas: Location. Architecture. Staff
Desventajas: Limited menu. Limited wine list.
10,0 Excelente
Ventajas: Everything
Biwa Tulum - Tulum - Habitación
4
9,3 Excelente (456 opiniones)
$460.054+
Detalles Opiniones
Si decides alojarte en Biwa Tulum, disfrutarás de una céntrica ubicación en Tulum, a solo 4 min en coche de Gran Cenote y 6 min de Santuario del Mono de Tulum. Tendrás un centro de negocios, tintorería o lavandería y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
7,5 Bueno
Ventajas: Big bedroom, clean, close to restaurants and bars
Desventajas: Breakfast (good but no variety of choice)
9,6 Excelente
Ventajas: Th place was nice and the personal attention was really good
8,8 Excelente
Ventajas: Big room, confortable bed, good location, very nice staff, good breakfast
Desventajas: A/C just in front of the bed, even using it with the fan in low is very powerful and noisy
10,0 Excelente
Ventajas: The hotel was beautiful! Very intimate. Staff was lovely and very accommodating, have great advice on places to visit. Location is nearby to a main strip of shopping, food, partying and the beach is close by bike or cab! Definitely would come again!
8,8 Excelente
Ventajas: Facility looks like new Very clean Friendly staff Parking in front of hotel Bicycles for free Beach / Cenote towels
Desventajas: Breakfast was included - though very basic. Our room to the street side - too noisy (thanks to the friendly staff we were able to move to another room, more quiet)
8,8 Excelente
Ventajas: The property was in the perfect location. In downtown Tulum, between great cenotes you can ride the free bikes to, and the resort strip with fancy beachfront restaurants and entertainment.
Desventajas: N/A
10,0 Excelente
Ventajas: The staff are great, very friendly and eager to help.
Desventajas: The traffic noise was unbearable meaning we needed ear plugs to sleep. Breakfast was poor, even for a continental breakfast, no orange juice!
10,0 Excelente
Ventajas: todo perfectp
Desventajas: todo perfecto desde la amabilidad de los anfitriones a la piscina pasando por el desayuno . Repetiría sin dudarlo.
9,2 Excelente
Ventajas: The staff is very friendly. Although not advertised enough, the hotel organizes some tours and gives the guests the opportunity to customize their own trip. We booked a tour for Cobà, two cenotes and snorkeling on the coral reef. Our guide was one of Biwa’s staff: Margarito, who accompanied us during all the day. He was very kind and professional. We had the best time with him! The tours should be more advertised by the Hotel as they offer a great opportunity to discover places around Tulum in an instructive and funny way.
9,6 Excelente
Ventajas: Large comfortable room with good aircon. Comfortable beds, good shower. Close to centre of Tulum (short flat walk). Helpful staff - restaurant recommendations, places to go. Very nice pool. Bikes available to borrow.
Desventajas: Single glazed windows with vents means that road noise travels into the room. Only x2 cups and 2 coffee pods for four people (in two bed suite). Provided on request but doesn’t seem sensible not to have as standard.
9,2 Excelente
Ventajas: Close to town, nice pool, lovely rooms, Netflix
Desventajas: On busy road so a bit of traffic noise
8,8 Excelente
Ventajas: Personal muy atento y dispuesto siempre a ayudar al huésped. Se portaron muy bien con nosotros. Habitación grande, con una mini cocina muy útil. Instalaciones modernas y funcionales. Buen wifi. Aparcamiento particular en la puerta. Es el hotel ideal para alojarse hasta una semana con intención de visitar la zona sur de Quintana Roo.
Desventajas: Habría sido perfecto si dispusieran de desayuno tipo bufet. No obstante el desayuno estaba bien, pero para una estancia de varios días resultaba repetitivo (una selección de 5 tipos de desayunos a elegir). Si además hubiese gimnasio sería perfecto, y así también el precio estaría más acorde a lo que ofrece.
Hotel Tiki Tiki Tulum - Tulum - Habitación
5
9,5 Excelente (70 opiniones)
$559.618+
Detalles Opiniones
Hotel Tiki Tiki está en una fantástica zona de Tulum (Área de La Veleta), a menos de diez minutos en coche de Playa de Tulum y Parque Nacional Tulum. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9,2 Excelente
Ventajas: Stunning place. Really loved the 1950s look. Very quiet and relaxing. Holistika restaurant at the end of the road was great too for food and yoga classes
Desventajas: It's a little far to walk to town but taxis are cheap and plentiful
7,9 Bueno
Ventajas: Las instalaciones del hotel
Desventajas: Desayuno escaso Localización
9,6 Excelente
Ventajas: We looooooooooooooved this place. It's really, really beautiful and I love how you're never completely inside apart from when you're in you're actual room. All of the staff we spoke to were really lovely and the reception staff speak excellent English and I thought it was a very nice touch that the morning receptionist knew my name and said good morning even though that was the first time I was meeting her. The bed was very comfortable and it was really quiet at night. The shower was also pretty good, a little more water pressure and it would be perfect.
Desventajas: Not everything on the breakfast menu is included in the free breakfast. There's a good chance this is marked on the menu but we were exhausted from a long trip so weren't at our most observant. It would be great if the waitress pointed this out before people order. However, the way this misunderstanding was dealt with was nothing but positive and polite. Also one other thing is check the photos because they are a good representation of the beautiful rooms but think it is a stretch to call them 'suites'.
7,9 Bueno
Ventajas: Loved the design of this hotel. Rooms were simple but comfortable, with big bathroom. The pool and bar area are super cute too. Perfect if spending a night or two in Tulum town.
Desventajas: The fact that the breakfast wasn’t included was a huge disappointment, as for the price you pay a night it should definitely be included. Plus the facilities they have for breakfast are not great, selection is very limited and prices are way too high. Really think that having breakfast included and improving its quality would bring higher ratings for the hotel.
9,6 Excelente
Ventajas: I really enjoyed the fact that you feel your in the middle of the jungle. The staff was very friendly. The Pool is very nice.
Desventajas: Breakfast could be a bit richer with more options.
10,0 Excelente
Ventajas: I absolutely love this place. the place is beautiful, the staff is friendly, it's incredibly clean, and great breakfast. Great bar too. Some people have mentioned that it's a little far out of town, but I think it's the perfect distance to remove yourself from the noise of the city and only a 10 min bike ride into town.
9,2 Excelente
Ventajas: This hotel is absolutely gorgeous! If you are staying in town, get it! Beautifully designed, sparkling clean, with comfy bed and hammocks - and the staff is so friendly and helpful (special thanks to Julie for all the tips!)
Desventajas: The only downside was breakfast that was not included and in any case was not very good (and set in a tiny room looking out on the road) but you can easily get it in town or by the beach.
9,2 Excelente
Ventajas: Very serene and calming. Everything was clean and the aesthetic was on point.
Desventajas: Small things, like no shelf in shower for shampoo and the room was a bit tight due to a large armoire.
7,9 Bueno
Ventajas: We didn't like Tulum, so the fact that the hotel is a little way out of town was a bonus! The rooms and grounds are beautifully designed, and very restful. The staff were friendly.
Desventajas: Breakfast is available, but otherwise you have to go elsewhere for food. More drinking water should be provided. It was expensive for what it is, but then that's true of Tulum as a whole!
8,3 Excelente
Ventajas: Beautiful facilities and concept (Caribbean style), especially the bar. Rooms are very comfortable (great bed) and we had a private terrace. Staff is friendly. They were very helpful in giving advices for cenotes and booking a table at a restaurant.
Desventajas: Poor isolation of rooms, which can be a problem with some guests. Some extra charges (e.g. espresso coffee) and drinks at the bar are a bit overpriced (USD15). Location is not the best but it looks like you can rent bike and motorcycles, however this makes the place very quiet and relaxing.
10,0 Excelente
Ventajas: El ambiente era muy cálido y acogedor, el hotel en sí es precioso, todo muy tranquilo, la piscina está muy buena, la música que ponían estaba buena también, la habitación era muy linda y cómoda, la atención es estupenda. Esperamos volver pronto, nos encantó.
Desventajas: Quizás podrían tener más bicis disponibles, cuando quisimos usar estaban todas ocupadas. Nada grave de todas formas.
10,0 Excelente
Ventajas: El diseño del hotel es lindisimo, super limpio, habitaciones muy comodas y de buen tamaño, la alberca con temperatura agradable, personal amable, desayuno rico y basto y tienen un gatito del que me enamore ♥️
Desventajas: Me gusto todo!
Hotel Jashita - Tulum - Habitación
6
9,3 Excelente (176 opiniones)
$2.574.930+
Detalles Opiniones
Si decides alojarte en Jashita Hotel de Tulum, estarás cerca de la bahía y a apenas 1 min en coche de Bahía de Soliman y a 8 de Parque Xel-Há. Tendrás tintorería o lavandería, atención multilingüe y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento sin asistencia gratuito.
9,6 Excelente
Ventajas: Excellent rooms, location great
9,6 Excelente
Ventajas: Excellent food. Marvellous service. Menu excellent and pasta handmade. Bbq eve good. Fool always v good. Staff fantastic. Clemente v v entertaining. Rooms lovely.
Desventajas: At present problems with neighbour. Need to sort. As causing noise issues which spoil guests’ enjoyment of lovely hotel.
9,6 Excelente
Ventajas: Excellent staff. kind and service oriented
Desventajas: Everything was terrific. The only inconvenience was the sargasso. In front of the hotel was very good. But the rest of the beach was highly affected.
10,0 Excelente
Ventajas: La playa es la más limpia de la zona y la más tranquila . La acomodación es muy fina y de buen gusto . Es un lujo asiático sin ser presumido . Atención todo el día . La comida es muy rica y servicios son maravillosos .
Desventajas: Nada
9,6 Excelente
Ventajas: A really lovely property with conscientious staff and a wonderful swimming pool. Jashita benefits from direct beach access (with service on the beach) and a lovely rooftop bar. They also provide guests with free sangria during the hours of 1pm-2pm - a really nice touch.
Desventajas: There is a second rooftop bar and pool which was sadly closed during our entire stay.
10,0 Excelente
Ventajas: The best hotel in the Riviera maya.
9,6 Excelente
Ventajas: The staff was great, the food was delicious, property was clean, room was awesome!
Desventajas: Entrance to the property was a long dirt road with many potholes. It gave a negative first impression of hotel, which is a shame because everything else about hotel is outstanding. Perhaps owners could lay down gravel to make entrance more appealing.
10,0 Excelente
Ventajas: Everything. Beach, staff, views, rooftop, food!
Desventajas: Cant really fault it.
9,6 Excelente
Ventajas: Very good rooms with exceptional sea and pool view. Good restaurant. Fantastic location for someone or family who looks for quite place
Desventajas: The beach is not the best for swimming. Nice white sand but with many rocks and debris
9,6 Excelente
Desventajas: The only negative of this place is that the waiters are too attentive. They are not “waiting” (as the word waiter implies) but rather constantly asking if everything is ok, if you want something more and so on. It creates a lot of unnecessary interruption. Instead they should be standing visible on sight, waiting for the customers to waive or otherwise call on their attention.
9,2 Excelente
Ventajas: La atención del personal Especialmente Julio con una atención muy personalizada y muy educada La calidad de la comida excepcional Muchas gracias a todo el personal y su chefs
9,6 Excelente
Ventajas: Yes, the Croissant where excellent. Just like in Paris. The breakfast mango was fantastic and so was all food on the menu. The food for lunch and dinner was excellent. The rooms were nice and the ambience of the resort is fantastic. Clemente took really good care of us during all 10 days and made us feel like “at home”
Desventajas: I missed a (very) small gift shop- just to buy some emergency stuff like sunscreen, tampax and the like. Does not to be a broad range, only a few items as the next shopping is kind of far away
Dune Boutique Hotel Tulum - Adults Only - Tulum - Edificio
7
9,2 Excelente (336 opiniones)
$1.781.852+
Detalles Opiniones
Si decides alojarte en Dune Boutique Hotel Tulum - Adults Only de Tulum, estarás a pie de playa, a pocos pasos de Playa de Tulum y a solo 3 min en coche de Reserva de la biosfera Sian Ka'an. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: Aislado, con una fantástica ubicación en la playa - y un restaurante genial. Había aire acondicionado en las habitaciones, pero aún así tenía una sensación de pequeña boutique. Tenía todo tipo de pequeños detalles que han pensado para ti. Y un sitio para alquilar bicicletasmuy cerca. Me encanta este lugar!
10,0 Excelente
Ventajas: Amazing location. We ate at their restaurant a few times right on the beach. Very underrated restaurant, food was wonderful.
Desventajas: Nothing
9,2 Excelente
Ventajas: La atención del personal
Desventajas: La playa llena de zargazo, es un problema de toda la zona
9,6 Excelente
Ventajas: Location, service, staff
Desventajas: If they offer all inclusive package
5,8 Aceptable
Ventajas: Nice staff, helpful
Desventajas: Advertised adults only however, kids were staying. Air conditioning was not working and after numerous complaints we were moved to another room were the we lost power overnight. Expensive for what it was especially in the low season.
10,0 Excelente
Ventajas: The staff at dune are amazing Maria comes by to say hello and see how your stay is each day at breakfast and to offer advice on things to do, sofi at reception is the happiest person and knows the area so well and had great reccomendations on places to eat that are clpse by and you can get to with the free bikes. The room is comfortable and clean with a beautiful view of the pool and ocean. Highlyrecommended and would 100% stay again
Desventajas: Nothing, couldnt recommend dune enough
9,6 Excelente
Ventajas: Great location just off the beach and in between all good restaurants and hotspots. They give you a bike for free which is a great way to explore around. A special mention to Sophie who helped making our stay unforgettable!
Desventajas: Nothing really, would love to go back as soon as possible
9,6 Excelente
Ventajas: La atención fue muy buena
Desventajas: Nada
10,0 Excelente
Ventajas: Very clean bathroom and comfortable bed. The pool outside is a lot bigger than it seems in the photos. The staff was extremely polite and they gave us great advice on hidden places to visit and restaurants!
Desventajas: Nothing.
10,0 Excelente
Ventajas: The staff were very accommodating to each guest they recommended places near by, the value for money is great , very clean place has very cool vibes the beach was crystal clear very clean and overall we would stay again
Desventajas: The seaweed at this time of year ruins the beach but has nothing to do with the hotel or it’s service they do try hard to get rid of it
9,6 Excelente
Ventajas: Staff were some of the nicest we met during our entire trip to Tulum. They were incredibly warm and accommodating, service was excellent and they provided us with lots of great activity recommendations. Loved having a spot with a nice pool since it was seaweed season for the ocean. Rooms were comfortable and a good size. Bike rentals were also free, which was such a lovely perk - they are not free at all hotels in Tulum.
10,0 Excelente
Ventajas: Very friendly and helpful staff. The view is excellent if you have ocean front room, which I highly recommend! It's worth the money difference!
10,0 Excelente
Ventajas: Everything! Dune is wonderful. So lovely and picturesque. The staff is incredible - helpful and quick. Cannot say enough great things.
Desventajas: Nothing.
Ana y José Charming Hotel & Spa - Tulum - Habitación
8
9,2 Excelente (307 opiniones)
$1.647.956+
Detalles Opiniones
Si decides alojarte en Ana y Jose Hotel & Spa Tulum de Tulum, estarás a pie de playa y a apenas 1 min en coche de Playa de Tulum y a 5 de Reserva de la biosfera Sian Ka'an. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento con asistencia gratuito.
10,0 Excelente
Ventajas: Gracias Ana y José! Pasamos nuestro 10 aniversario en Tulum. Ubicación ideal. Muy relajante. El personal es muy atento. El patrón nos hizo sentir como VIPs!
7,5 Bueno
Ventajas: Que estuviera delante del mar El personal súper amable Las camas super cómodas Que hicieran turndown
Desventajas: Que no avisaran que había sargazo y que la propiedad no hiciera nada para minimizar el impacto en los clientes , que no viajan con esta información - i.e. recogida en aeropuerto, actividades como alternativa a la playa... los hoteleros , junto con los responsables de las administraciones públicas, podrían pensar en cómo compensar a los clientes que viajan a este destino ... pq al final se quedarán sin clientela
10,0 Excelente
Ventajas: La amabilidad de los empleados y los detalles y cuidados en habitaciones; en general el hotel está lindo
10,0 Excelente
Ventajas: Breakfast menu was great - local cuisine options as well as typical breakfast options, complimentary basket of pastries and fruit was great Room was huge and modern and had access to semi-private pool (Room name: Atardecer) Hotel grounds are beautiful and always clean. Great facilities incl outdoor bathroom/showers and towels Location is great very close to many bars, shops and restaurants - better location than some of the fancier hotels further down the road Seaweed problem is everywhere although much less noticeable at Ana y Jose
Desventajas: Bicycles for hire looked old and unclean - dispute with hotel about bicycle wanted refund after short use due to its old appearance but hotel staff were adamant because contract was signed I had to keep bike and did not consider offering me refund nor alternative newer bicycle
9,6 Excelente
Ventajas: The staff at Ana y Jose was excellent, whether at the lobby, by the pool, or on the beach, everyone there made you sure that you had everything you needed. The included breakfast was fantastic, especially the assorted breads and the Mexican dishes.
Desventajas: The room needs more space to put away clothing. We had a smaller room located near the pool that we enjoyed but the lack of a dresser was a bit uncomfortable at times.
10,0 Excelente
Ventajas: Absolutely stunning and great location to all the fun spots. Perfectly placed to be out of all the commotion, too. We loved our room. Highly recommend requesting the one with a connecting pool. The staff coordinate with my friends to make my bachelorette super special!
7,1 Bueno
Ventajas: Es bonito
Desventajas: Me cobraron cosas que no consumí y nunca me devolvieron el dinero. Como también mi reserva era por menos dinero y me hicieron un upgrade sin pedirlo obviamente cobrando la diferencia
10,0 Excelente
Ventajas: Ana y Jose is a beautiful property with an attentive staff. The daily breakfast was amazing.
Desventajas: n/a
9,2 Excelente
Ventajas: The place was so tasteful and extremely comfortable in most respects. The staff were wonderful, helpful and kind. The room was beautiful and extremely well maintained. The view and beach set up was so perfect and Thoughtful in not being overdeveloped.
Desventajas: The only bummer was the extremely loud traffic on the road . Our room, albeit wonderful, was right on the road and we had great difficulty sleeping because of the trucks etc. The staff were as accommodating as they could be to remedy the situation but there is little you can do. Tulum is overdeveloped.
7,5 Bueno
Ventajas: Great location, services was great at times, others a bit slow. Beach service was very good! The seaweed in the water and on the beach made swimming impossible and looking at the water not pleasant, not the properties fault, but something to consider. Our room, next to pool could be noisy at times when kids were swimming. Spa service was fantastic first time, not nearly as good second time. Bed was great!!
Desventajas: Price a bit high for what you get. Seaweed in water and on beach. Food selection did not work for us, so only ate breakfast here and ordered French fries on the beach.
10,0 Excelente
Ventajas: Service
8,8 Excelente
Ventajas: El cuarto muy limpio y la atención de primera
Desventajas: La alberca muy chica
9,2 Excelente
Ventajas: The Breakfast was delicious, the beach was heavenly, and the space was intimate and cozy. The pool was a great addition with our young daughter.
Desventajas: the rooms were dark but that didn't matter if you spent the day on the beach.
Hotel Casa Santiago Tulum - Tulum - Edificio
9
9,1 Excelente (366 opiniones)
$398.256+
Detalles Opiniones
Si decides alojarte en Hotel Casa Santiago Tulum, disfrutarás de una fantástica ubicación en el centro de Tulum, a solo diez minutos en coche de Playa de Tulum y Parque Nacional Tulum. Tendrás check-in exprés, check-out exprés y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: Everything about the property was fantastic and an absolute bargain. The room was large, clean, tidy and done up to a high standard. All staff were very friendly. Leonardo was a huge help throughout our stay and had some excellent recommendations for restaurants and places to see.
Desventajas: -
9,2 Excelente
Ventajas: La señora Gabi fue muy amable con los desayunos y su bizcocho de zanahoria casero estaba increíble. El recepcionista Leonardo estuvo muy atento y preocupado a mi llegada. Sin duda repetiría. Si tienes coche estás a unos minutos de la avenida principal.
Desventajas: Me gusto todo.
10,0 Excelente
Ventajas: Reception staff were always helpful and the breakfast each morning was wonderful
Desventajas: Nothing
9,6 Excelente
Ventajas: Muy tranquilo para relajarse y el personal muy amable
10,0 Excelente
Ventajas: La atenciones del personal y la habitación
Desventajas: La tv algunos canales no se veían
9,2 Excelente
Ventajas: La tranquilidad del hotel. Muy cómodo con una habitación grande.
Desventajas: Todo bien
9,6 Excelente
Ventajas: Very clean hotel
Desventajas: The breakfast was pur(it was lot of cake) but good.
8,8 Excelente
Ventajas: La habitacion grande muy comoda limpia su personal muy amable
Desventajas: Es un poco lejos la caminata hasta llegar a los buses
8,3 Excelente
Ventajas: The room was very beautiful and the view from the balcony was very relaxing. The staff was very cordial and helpful giving all the needed information. The breakfast Italian style was good, nice espresso.
Desventajas: A bit far off from the beach but easily reachable by coletivo via city centre.
9,2 Excelente
Ventajas: La atención de personal, y la comodidad
8,3 Excelente
Ventajas: Quiet, lovely garden with a little pool (just big enough to do a few strokes), spacious rooms
Desventajas: Breakfast was nice but everything was on the sweet side (some simple cheese or eggs would have been good). We knew the area was going to be a walk from the town centre, but the surrounding streets are quite uncared for - we would suggest taking a taxi, especially back at night.
9,6 Excelente
Ventajas: We had a great stay! We stayed for two nights and really enjoyed the swimming pool, the large and clean room, comfortable beds and the breakfast in the morning (croissants with nutella, fruits, yoghurts, toast etc.). We also rented two bikes which was great to discover the area. It’s a 5min ride to the main boulevards, but as we had a rented car, we often took the car to different restaurants
Desventajas: Everything was perfect! Only thing I can mention is that I got sick after the breakfast. Perhaps the yoghurt was overdue?
Palms Tulum Condo - Tulum - Edificio
10
9,1 Excelente (306 opiniones)
$521.853+
Detalles Opiniones
Si decides alojarte en Palms Tulum Condo, disfrutarás de una fantástica ubicación en el centro de Tulum, a solo 3 min en coche de Gran Cenote y a 6 de Parque Nacional Tulum. Tendrás un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: Todo fue genial.
Desventajas: N/A
10,0 Excelente
Ventajas: Very friendly and accommodating front desk staff. Got us a room last minute for a great price. The location was walking distance to the main drag with wonderful restaurants and shops. Close to the bike path where I went for my morning run. Room was spacious and the bed was amazingly comfortable.
Desventajas: Pool was closed for cleaning the evening we checked in but open again the next day.
9,2 Excelente
Ventajas: I expected a room, instead we got an entire apartment! Very clean, modern and well equipped. The free use of bikes was perfect for the area. The location is extremely strategic, near a crossroad leading to everything you want to see/do during your stay.
Desventajas: The wifi was unusable in our apartment (top floor). Breakfast is in another (very nice looking) hotel close by. We didn't mind the walk but the breakfast area was extremely hot, fans would be appreciated.
10,0 Excelente
Ventajas: Room was perfect, spacious and clean, with air conditioning and a luxury bathroom. Breakfast and its ubication was fine. It would be nice a bit of variety in the breakfast menu. Chedraui supermarket is very close to the hotel (500mts approx.) and kitchenette was equipped with sufficient food preparation utensils and a small dining room very comfortable and convenient. Service staff was always friendly and available to answer our questions promptly and effectively.
Desventajas: Wi-fi signal reached the rooms with poor intensity and also rooms are not very quiet, you can hear people talking outside in the pool.
9,6 Excelente
Ventajas: Habitación
Desventajas: No tenía servicio de televisión.
9,2 Excelente
Ventajas: friendly staff, clean apartment, nice pool, bikes for free Daniela was super friendly and helpful :)
Desventajas: Only one small thing: WiFi only worked in the living room.
10,0 Excelente
Ventajas: El departamento en general
Desventajas: El precio
10,0 Excelente
Ventajas: Comfort
Desventajas: Great confortable place
10,0 Excelente
Ventajas: La tranquilidad del lugar.
Desventajas: Nada me molestó.
10,0 Excelente
Ventajas: La amplitud de la habitación y la ubicación
Desventajas: Falta la división del área de regadera, para evitar que se moje la otra parte del baño
9,6 Excelente
Ventajas: For us it was the ideal location. Close to the ruins site and town centre. Easy walking distance to our favourite restaurants. Easy access to shuttle buses and taxis. The apartment was Very spacious and modern. It had all we needed. It was fantastic, we thoroughly enjoyed our stay!
Desventajas: The wifi was a bit hit and miss. We had to sit on the balcony to get a decent signal
8,3 Excelente
Ventajas: El apartamento era muy lindo
Desventajas: No había agua, mi familia y yo no podimos bañarnos se le informo ala señora de la limpieza pero no hizo nada eso me molestó mucho
9,6 Excelente
Ventajas: la habitación
Desventajas: le faltó escaleras a la alberca... pero de escalones... de ahí... todo bien
Elements Tulum Boutique Hotel - Tulum - Edificio
11
9,1 Excelente (269 opiniones)
$525.286+
Detalles Opiniones
Si decides alojarte en Elements Tulum Boutique Hotel, disfrutarás de una fantástica ubicación en el centro de Tulum, a solo 4 min en coche de Gran Cenote y a 6 de Playa de Tulum. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: Instalaciones personal
1,0 Malo
Ventajas: Long stretch of beach with clean and beautiful water .
Desventajas: Nothing
10,0 Excelente
Ventajas: Amplitud,agradable,buen precio,limpieza,moderno.
Desventajas: Todo muy bien Gracias
8,3 Excelente
Ventajas: Limpieza adecuada
Desventajas: No tiene elevador para subir tus maletas, así que las tienes que cargar 3 pisos
8,8 Excelente
Ventajas: Las habitaciones son muy cómodas
Desventajas: El servicio de internet wifi no funciona
10,0 Excelente
Ventajas: - La habitación es amplia y super bonita - Bicicletas gratuitas para recorrer el pueblo -El desayuno completo
Desventajas: Absolutamente nada
9,6 Excelente
Ventajas: Beside breakfast, everything! Super clean and comfy, great helpful staff
Desventajas: Poor breakfast
10,0 Excelente
Ventajas: Rosy, at front desk was very sweet as was Luis. Room exceeded expectations and was super comfortable with very good air conditioning and hot water pressure. King size bed comfort was a 10! The small breakfast buffet was great with good coffee. I could find nothing negative to say about Element. Our room overlooked the pool and small courtyard.
Desventajas: All was perfect. Nothing negative to say.
9,2 Excelente
Ventajas: Excelente ubicacion. El personal super amigable.
Desventajas: Desayuno regular.
9,6 Excelente
Ventajas: Very clean, the pool was very nice, big and cost room. Great breakfast.
Desventajas: The only thing that is note worthy is the lack of elevator - we got a room on the 3rd floor.
6,3 Bueno
Ventajas: Estaba muy limpio y el wifi funcionaba bien
Desventajas: A la entrada te hacen firmar un documento para el banco a pesar de haber pagado la estancia por adelantado que nunca firme en ningun hotel. El aire acondicionado es tan ruidoso que no te deja dormir.
10,0 Excelente
Ventajas: The host was very helpful & helped us anytime we had questions. The breakfast was good & the location very convenient (close to the center of Tulum, walking distance but in a calm street). It was also easy to reach the beach side with the bikes provided by the accommodation.
Desventajas: Nothing, it was great all the way!
Casa Mango - Tulum - Edificio
12
9,1 Excelente (179 opiniones)
$209.428+
Detalles Opiniones
Casa Mango de Macario Gómez está a menos de 15 minutos en coche de Santuario del Mono de Tulum y Gran Cenote. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y una caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
10,0 Excelente
Ventajas: Excelente servicio
9,6 Excelente
Ventajas: It is an amazing secluded spot, introducing to you what it would be like staying in the jungle in the wooden cabins. Great ambiance and staff
Desventajas: It is a little bit away from centres but still accessible by bus and cars
8,8 Excelente
Ventajas: son cabañas en medio de la naturaleza que te brinda la oportunidad de desconectarte y conectarte contigo mismo. La comida es deliciosa. Es un sitio para llegar a descansar y comer o cenar algo delicioso, no ofrece algun entretenimiento dentro de las cabañas, considerando si saldras a conocer Tulum o sus alrededores es un buen sitio para descansar, y es muy recomendable rentar un coche para mayor comodidad. Emilio el chico que me atendió fue muy amable y servicial.
Desventajas: es un poco alejado de tulum, si rentas un coche te facilita mucho las cosas.
10,0 Excelente
Ventajas: The amazing Italian on-site restaurant with all home made food and desserts, all home made by the owners. The beautiful surroundings with the farm animals, all the djungle sounds and birds!
10,0 Excelente
Ventajas: Atención personalizada...una gran experiencia!!! Totalmente recomendable
7,5 Bueno
Ventajas: It’s was everything we wanted to see. It’s was beautiful for your first stay in a cabaña, minus all the mosquitoes
Desventajas: The mosquito
10,0 Excelente
Ventajas: Muy cerca de los cenotes y zona arqueológica de Cobá , relax total , comida y anfitrión excelente. Comunidad muy tranquila y de muy fácil acceso. Seguro regresamos!
9,6 Excelente
Ventajas: Lugar estupendo y desayunos exquisitos
Desventajas: Todo bien
9,2 Excelente
Ventajas: La comida está deliciosa, el personal sumamente amable, todo muy limpio, muy tranquilo, ideal para descansar
Desventajas: Poco espacio para acomodar la ropa, una tabla de planchar y una plancha hacen falta, la hamaca está rota
10,0 Excelente
Ventajas: Adone, el propietario y su personal fueron muy atentos todo el tiempo. Nos ayudaron en todo lo que necesitamos. La comida del restaurante estuvo muy rica y no está mal de precio. La cabaña está preparada para evitar la entrada de insectos.
4,6 Aceptable
Ventajas: The cabana was quaint but too hot!
Desventajas: We expected a complex with manicured grounds and lots of cabanas. It is just 3 cabanas and a tiny restaurant in the middle of the jungle. There's nothing else there. It felt really unsafe! You have to drive about 400 meters from the road, on an uneven rock and dirt path hidden among trees. It was really dark at night and we felt very isolated and unsafe. Plus the heat in our cabana was unbearable! We knew there was no air conditioning so we brought our own fans but still, we were miserably hot, and just couldn't sleep.
8,8 Excelente
Ventajas: El cuarto muy bien diseñado.
Desventajas: El calor pero de ahi todo bien.
Be Tulum - Tulum - Habitación
13
9,0 Excelente (634 opiniones)
$4.466.646+
Detalles Opiniones
Si decides alojarte en Be Tulum Beach & Spa Resort de Tulum, estarás a pie de playa, a pocos pasos de Playa de Tulum y a apenas 3 min en coche de Reserva de la biosfera Sian Ka'an. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: La atención extra a los detalles más pequeños, todos los empleados eran súper agradables y profesionales, la suite era hermosa y tenía todo, una gran enorme y mala ducha, 2 (!) duchas, decoradas con buen gusto y, por supuesto, el pequeño jardín increíble con la piscina privada. La "selva" entre las suites era hermosa, el restaurante en el borde de la playa... y, por supuesto, la playa! A sólo 1 minuto de la mayoría de las suites. Fueron las vacaciones perfectas, tranquilas y tranquilas. ¡regresaría en un minuto!
Desventajas: No había Wi-fi fuerte, no es tan malo, pero podría mejorarse
7,1 Bueno
Desventajas: Hotel concept, design, location, rooms are extraordinary. But. Do not expect service, Be Tulum is more like super exclusive Bed and Breakfast type of hotel. Think they feel strong monopoly position in premium segment and are not inclined to deliver premium service, why would they, people still come because premium is in scarcity here. Lots of little things we did not like on the service side that irritate: there was no EU adapter at reception (taken by other hotel guests) so they got one for us and wanted to charge 25 USD; recommended restaurants in Tulum which were super retail type of central location restaurants (did not match our request of the restaurant type); did not know what is happening in town in terms of recreational program/events -had to squeeze info by making them look it up in the internet; were not listening what we want from excursions/not very aware re excursions - said we cannot go to national park alone (Punta Allen as one of destinations there) and need guide to escort us there – offered private tour, of course. Well, that is not true, guide is not obligatory to go to the park; sauna - first they say its free for 1 hour, then at the SPA reception they say we cannot use it unless we book a massage, then at hotel reception they say it is possible only during certain time slots. No major defaults, but fails come one after another and overall impression is that personnel is not informed, is too relaxed and just don’t care, have a feeling that management is not present here. Sadly, my cell phone was stolen, left it outside the room next to our private swimming pool in our private area before going to bed and in the morning it was bye bye....should have warned that this happens here. Instead, upon check-in we were told that everything we leave at the hotel territory will be collected and returned. Someone from reception followed with comments later that all staff was checked and no phone was found- as if I care about the process.
5,0 Aceptable
Ventajas: The food was ok
Desventajas: the service wasn”t good, the room didn”t have cortains ; all the sun wake you up at 6:00 am, the beach was nasty because of the alges and last and worst my kid got sick back home , I told the concierge they didn”t care about it and I had to leave one day before and they made me pay the last night. I was waiting for a better service and people to be more human.
10,0 Excelente
Ventajas: Very comfortable, private, beautiful property with gorgeous big rooms. Room service and turn down service were always done promptly and Mariana who checked us in, would touch base with us every breakfast asking if we needed anything. Also breakfast everyday was delicious.
9,2 Excelente
Ventajas: Atmosphere Staff Design
Desventajas: Private pool not totally private
9,2 Excelente
Ventajas: Excelente gastronomia y servicio!!
9,2 Excelente
Ventajas: Stylish instagrammable hotel with huge and clean room. Employees were friendly and kind always with a smile on their face. Will definitely visit again.
Desventajas: The only minor thing sea was full of seaweed.
9,6 Excelente
Ventajas: The hotel is located in the middle of the jungle bordering the beach. Simply the most amazing location one could imagine.
9,2 Excelente
Ventajas: The property is beautiful. You feel like you are in a jungle. It is all kept beautifully by the staff. One of the best hotels I’ve ever been to. You will not be disappointed by BeTulum. It is a bit like Disneyland, perfectly manicured.
Desventajas: There wasn’t anything I didn’t like about the property but I will say that there’s a terrible seaweed problem and therefore no pristine beaches in all of Tulum. The clear water and white sand beaches no longer exist as before and the entire community need to do something about it . Until then it isn’t somewhere I would return to
6,7 Bueno
Ventajas: Lugar muy agradable, excelente playa con reposeras y camas siempre disponibles. Restaurantes con muy buena comida. Excelente atención por parte de los mexicanos.
Desventajas: Está bastante alejado por lo que salir del hotel se hace más complicado. El personal fue muy amable al inicio, pero hubo algunos errores que nos hicieron perder bastante tiempo, como recomendarnos un viaje de varias horas a un lugar que ya estaba cerrado. Hay varios extranjeros trabajando en el hotel que no atienden tan bien como los locales.
6,3 Bueno
Ventajas: Nada sobresaliente el lugar de playa es lindo
Desventajas: El personal del front desk no está capacitado
9,6 Excelente
Ventajas: The layout and how friendly the staff was
Desventajas: It was a bit pricey for the room but the amenities made worth
5,8 Aceptable
Ventajas: The gril in the front desk was soooo rood to us!!!! And it’s very expensive so I expected better
Villas H2O - Tulum - Habitación
14
9,0 Excelente (164 opiniones)
$449.755+
Detalles Opiniones
Si decides alojarte en Villas H2O, disfrutarás de una céntrica ubicación en Tulum, y apenas te separarán 10 minutos en coche de Gran Cenote y Santuario del Mono de Tulum. Tendrás check-in exprés, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9,2 Excelente
Ventajas: Great staff, nice pool, safe, verb good value
Desventajas: Run out of food one morning, not the most central location in town
9,2 Excelente
Ventajas: Las lociones del baño... Una lástima que no las haya podido encontrar en ningún lugar de Cancún y solo las despachan por correo dentro del país.
7,5 Bueno
Ventajas: The property was clean and comfortable.
Desventajas: We asked for bicycles every day and did not recieve them. One of the guest relation guys was really good (the short guy) and the other one did not help at all. We stayed there for 6 days and was hoping for more of an effort.
9,6 Excelente
Ventajas: Lovely pool (open 24 hours) and garden area with stylish design and very helpful and friendly staff at the reception. If you book a room here take some time to just chill around the property.
Desventajas: Walking the small dark street to the main road at night was a bit inconveniemt but for the rest no complaints. A fridge with fresh drinks for the pool would be a good idea for the future.
9,2 Excelente
Ventajas: Really nice, spacious and clean rooms with a lovely balcony. The interior is really pretty and the pool is great too. Nice breakfast and really nice staff.
Desventajas: It could be nice if you could buy beverages during the day at the hotel when you are laying by the pool.
8,8 Excelente
Ventajas: Ubicación bien, un poco alejado de centros turísticos pero al lado del pueblo. Instalaciones muy bien, con piscina chula. Habitación cómoda, limpia. El chico de la mañana muy agradable, nos dio consejos de cenotes y lugares q visitar.
10,0 Excelente
Ventajas: This property was incredible. The rooms themselves are simple (but with everything you need), clean and the pool is fantastic. The staff are absolutely amazing and are always willing to help answer any questions/make arrangements for day trips etc. We had a terrible experience at a local air BnB so contacted the property on the same day that we checked in to book and Israel was more than accommodating. He was so helpful !!! I recommend this hotel so highly and if you are looking for a comfortable, no hassle stay close to town - honestly look no further !
8,8 Excelente
Ventajas: The staff were exceptional, so friendly and would do anything for you. It’s a lovely hotel and good value for money.
10,0 Excelente
Ventajas: El area de la alberca
Desventajas: Que las habitaciones no tuvieran tv
8,8 Excelente
Ventajas: El hotel es fantastico. Moderno, nuevo y con muy buen gusto.
9,6 Excelente
Ventajas: Me gusto mucho la tranquilidad del lugar, el diseño y la ambientación. Realmente es un espacio para relajarse y desconectarse para disfrutar.
Desventajas: Quizás es que estaba a varias cuadras de la parte céntrica, pero de todos modos hay varios negocios y lugares para comer bastante cerca.
10,0 Excelente
Ventajas: The staff was helpful and nice, the room was clean, cold and nice. The property was green relaxing and best of all the place seems to have pride in owner ship. My room had a nice bed and the Balcony was nice, there were hammock hooks but no hammocks so the option would be nice (but was quite ok with out.) Hot water showers and the works breakfast included it's a wonderful place to stay!
Desventajas: Just the walk here through the roads of Tulum that have not seemed to ketch up with the development this not being the hotels fault more failure on infrastructure on the city's part.
Habitas Tulum - Tulum - Habitación
15
8,9 Excelente (1.233 opiniones)
$1.919.182+
Detalles Opiniones
Si decides alojarte en Habitas Tulum de Tulum, estarás a pie de playa y a menos de cinco minutos en coche de Playa de Tulum y Playa Paraíso. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
9,4 Excelente
Ventajas: Ambiente, diseño, servicio, vistas
Desventajas: Los mosquitos
10,0 Excelente
Ventajas: I loved, LOVED, the double ocean front. If you enjoy hearing the waves crashing and seeing the water then this is the place for you. Best view in Tulum by far.
Desventajas: The water is a bit murky
5,4 Aceptable
Ventajas: On the positive side, the location is beautiful and the restaurant does good work.
Desventajas: Rooms/tents were very humid. At night the air conditioning would drip unto our faces since its right over the bed. No hot water in the morning. On the weekend they probably let people in from other resorts because it was packed and the music was banging until 11PM. Since we had the room directly beside the pool (3feet) it made things extra uncomfortable because that's where the party is. Also makes it hard to sleep in in the morning because you can hear people talking right on the other side of that thin plastic tent...that being said, if you spend 500$+/night for the ocean front tent, make sure to specify that you don't want the room beside the pool if sleeping is something you like to do on vacation. Makes the whole resourcing vibe of habitas kind of hard to buy into
9,6 Excelente
Ventajas: The place is awesome The service and the staff very pleasant and professional Food is superb, perhaps a bit expensive For sure i will be back
Desventajas: Nothing
9,2 Excelente
Ventajas: The ambience and the staff trying to give you the most calming and relaxing stay.
Desventajas: You can get occasional raccoons at night that may disturb the sleep.
9,2 Excelente
Ventajas: We had a fantastic stay here loved it. The place is absolutely stunning, I do believe this is not made for everyone is a small paradise in the jungle and the beach at the same time. The hotel is eco friendly there for everything there looks after nature and is very natural meaning you interact with nature animals etc extremely relaxed place to be. Every day the facility offers different things to do such as yoga, life bands and loads more. When it comes to our room/tent was absolutely stunning, everything was great, bed was comfy, bathroom outdoors private with nature. Facility has parking on road outside The hotel has swimming pool, small private beach, bar and restaurant with excellent food. Staff where lovely. Location in the middle of two hotel areas and same distance to town. You can walk in 25/30 min to town center of Tulum, 18 min walk to paradise beach, 25 min to other coast areas. Bicycles available in the resort. Although I’d recommend to have a car in Tulum where ever you stay if you want to explore the area. Fantastic place fully recommended!!!
Desventajas: I think Breakfast should be included due to the price you pay. Room could have a iron / hair drier
9,2 Excelente
Ventajas: Beautiful hotel, very well decorated and laid back in style. Very attentive staff and really comfortable rooms and awesome bathroom. Good food in the restaurant :)
Desventajas: The sea breeze doesn't reach the jungle tents so it can get very hot, to the point you wish it was a room and not a tent, but the air conditioning works well.
6,5 Bueno
Ventajas: .
Desventajas: La gente de recepción es muy elitista Desde que arribamos nos preguntaron si teníamos reservación con ellos , pues claro! Si no a que iba Después pésimo servicio al comentar que sólo es para adultos y q no podía ingresar por que llevaba u n bebé
10,0 Excelente
Ventajas: From the moment we arrived, Habitas was absolutely amazing. The incredible rooms, amazing pool/restaurant area and the daily activities were all so great. Already looking forward to returning here one day.
5,4 Aceptable
Ventajas: The location was ideal for exploring.
Desventajas: We had a lot of issues with our stay, from the property throwing a huge gig really late at night right next to our tent without forwarning us, to being the only room to lose electricity. We also got completely cheated by a member of staff at a meal on the bill.
9,6 Excelente
Ventajas: Tents were pretty and comfy. The rooms were clean. The staff was friendly and helpful. We had a wonderful stay at Habitas.
Desventajas: Price for rooms were a little expensive. However, a lot of service and activities compensate for it.
10,0 Excelente
Ventajas: A atención
Desventajas: Es difícil regular la temperatura de la regadera
10,0 Excelente
Ventajas: Beautifully designed boutique hotel,amazing breakfast and beach beds! The staff is really friendly and helpful, everything was amazing since we arrived until we left.
Posada Yum Kin Hotel Tulum - Tulum - Habitación
16
8,9 Excelente (500 opiniones)
$336.458+
Detalles Opiniones
Si decides alojarte en Posada Yum Kin Hotel, te encontrarás en una fantástica zona de Tulum (Centro de la ciudad de Tulum) y estarás a menos de 4 min en coche de Gran Cenote y a 8 de Playa de Tulum. Tendrás check-out exprés, tintorería o lavandería y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) a petición y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: El diseño, los detalles de naturaleza, entre rústico y con estilo. La cama cómoda y la sensación de limpieza de las sábanas. La ventilación, y la picina cómoda en sus dimensiones.
Desventajas: Todo me encantó. Las instalaciones, la pulcritud de las sábanas, el olor a limpio, el tamaño y la limpieza del agua, la serenidad del lugar. La ubicación se me hace perfecta, sin la algarabia de los turistas en la avenida central, pero a la vez accesible de los servicios. En ningún momento se sintió un sitio inseguro. En fin , todo genial. Solo que me hubiese agradado que el desayuno fuera más variado.
9,6 Excelente
Ventajas: Estaba muy rico y muy saludable. Ademàs el cocinero era muy amable y muy sonriente. Todo fue muy agradable, desayuno junto a la piscina pero muy tranquilo.
Desventajas: Esta un poco lejos a pie del centro de Tulum pero si tuvieron un dia cansado tal vez es mejor tomar taxi o ir en bici.
9,2 Excelente
Ventajas: Breakfast really good Nice big pool with vegetation around Room was big Beds really confortable
8,0 Excelente
Ventajas: spacious room, had a kitchenette, center table, nice bathroom
Desventajas: the location was a little far but it was ok cause we were in a car.
9,6 Excelente
Ventajas: Breakfast in the morning was amazing! Pool and other facilities were beautiful
7,5 Bueno
Ventajas: La verdad que me encantó el lugar es rústico pero con muy buena calidad las habitaciones preciosas el mobiliario increíble y la decoración divina. La piscina excelente, la atención de las chicas de recepción dinas. Vale la pena conocerlo a pesar que el entorno no es muy bueno hay dentro todo es muy seguro. Me gustó mucho.
Desventajas: La sra del desayuno muy antipática y poco servicial estuvo todo el tiempo hablando por celular y si le pedías algo te lo da de mala gana. El café y el jugo muy pero muy feos.
9,6 Excelente
Ventajas: Servicio de muy alta calidad en un lugar precioso, con muy buen gusto y atención a los detalles. La decoración es muy atractiva con muchos elementos auténticos y originales. Disfrutamos muchísimo nuestra estancia y pensamos repetir.
8,8 Excelente
Ventajas: Cómodo
Desventajas: La ubicación
6,7 Bueno
Ventajas: Good value for money- character property
Desventajas: On the outskirts of town - approx 10 min walk but in 40 degrees C that feels like an hour The neighbourhood was safe but dirty - lots of rubbish and dog poo Noisy at night - lots of dogs barking Pool had not been chemically treated properly - it was murky and made our skin itch so we did not swim in it
9,6 Excelente
Ventajas: Super helpful and polite staff. Really cute hotel, architected really really well. Spacious room with beautiful rustic mexican decor. Pool is lovely. The best hotel during our travels in mexico. Seaweed infested sea make this hotel a really good choice as it is located in town within easy reach to a beautiful lagoon and cenotes
Desventajas: Breakfast could vary a little. The fruit didn’t taste like much.
8,8 Excelente
Ventajas: el tipo de hotel algo fuera de lo común con las comodidad necesarias para descansar
9,6 Excelente
Ventajas: Increíble la ambientación y la atención del personal. Tal cual las fotos.
Condo Hotel Villas Geminis - Tulum - Edificio
17
8,9 Excelente (476 opiniones)
$525.286+
Detalles Opiniones
Si decides alojarte en Villas Geminis Boutique Condo Hotel, disfrutarás de una fantástica ubicación en el centro de Tulum, a solo 4 min en coche de Gran Cenote y a 6 de Playa de Tulum. Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
8,5 Excelente
Ventajas: El desayuno era estupendo. Gran sitio.
9,2 Excelente
Ventajas: Las habitaciones son excelentes
Desventajas: Esta un poco lejos del centro y las playas
8,3 Excelente
Ventajas: Beautiful condohotel with everything you need for a comfortable stay. The outdoor bathtub was great.
Desventajas: The temperature in the place when we arrived was way too hot and took a long time to cool down.
9,2 Excelente
Ventajas: Great location in Tulum centre.
Desventajas: The free bikes were very very old. It would be safer for the customers if they charge a small fee and get new ones.
5,8 Aceptable
Desventajas: It doesn’t live up to the photos, looks more tired in real life. The air conditioning did not work very well at all. Breakfast seemed to be a slapdash approach, with only fried eggs available.
9,2 Excelente
Ventajas: Buenas y cómodas amenidades, al igual que era muy tranquilo y silencioso
Desventajas: Varias veces nos quedamos sin agua y teníamos que ir a pedir nos ayuden, también no había agua caliente
10,0 Excelente
Ventajas: Breakfast was very good
2,5 Regular
Desventajas: We ended up not being able to stay there because they would not answer the door to let us in. We arrived @ approx. 9:30 p.m. and we tried calling but we got voicemail. There's a big wrought-iron close gate and no way to see if there's anybody inside to allow us to come in and check in. Very uninviting! We ended up leaving the property without even checking in and looking for another room
9,6 Excelente
Ventajas: Cute place,perfect for our group. We loved the pool and the vibe. Everything is really close!
9,6 Excelente
Ventajas: Nice clean facilities and very large room with kitchen and nice funky Frida style decoration. Great complete breakfast with cooked to order eggs, great selection of fresh pastry, granola, fruits, juices and good coffee.
10,0 Excelente
Ventajas: El hotel esta muy bien decorado. La habitación es muy amplia cuenta con todo lo necesario tipo apartamento. El personal es muy atento y servicial. A la llegada nos dieron todas las indicaciones de la zona. Todo de 100. Una maravilla seguid así.
Desventajas: El colchón no es todo lo cómodo que esperaba. Tenia zonas hundidas.
10,0 Excelente
Ventajas: Todo, sitio tranquilo, con mucho encanto y muy bien ubicado. Puedes ir en bici (gratuitas en el hotel) a las ruinas y algún cenote. El personal muy amable. Un saludo para Ana, Dani y Pancho
9,2 Excelente
Ventajas: Excelente atención.
Desventajas: Es un poco alejado de la playa, sin embargo facilitan bicis para podernos movilizar.
Ginger Hotel - Tulum - Edificio
18
8,9 Excelente (448 opiniones)
$333.024+
Detalles Opiniones
Si decides alojarte en Ginger Hotel, te encontrarás en una fantástica zona de Tulum (Centro de la ciudad de Tulum), estarás a 4 min en coche de Gran Cenote y a otros 6 min de Playa Paraíso. Tendrás tintorería o lavandería, atención multilingüe y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
8,8 Excelente
Ventajas: El hotel me gustó mucho. La chica de la recepción encantadora, nos dio muchísima información de donde ir (comida, lugares...) La ubicación muy buena. Además aunque no está en línea de playa tenían un acuerdo con un hotel con playa y te podías acercar (por una consumición creo recordar, pero no estoy seguro) aunque el tema de las playas con el sargazo........
9,2 Excelente
Ventajas: Good location in the center of Tulum, walking distance to everything. Comfortable and clean room with free parking.
10,0 Excelente
Ventajas: Todo fue excelente,el hotel,el personal amable,la limpieza,ubicado en el centro de Tulum.Muy buena experiencia.
10,0 Excelente
Ventajas: Me gustó el lugar, muy acogedor. El personal acogedor. El día que pudimos desayunar, muy buen desayuno.
Desventajas: Este hotel estuvo bien, pero considerando que los buzos siempre salimos temprano a los cenotes no podíamos desayunar ya que el hotel tiene recién desayuno empezando a las 08:00.
10,0 Excelente
Ventajas: Piscina, pequeña pero muy útil. Personal excelente. Jessica y Joel muy amables y profesionales.
10,0 Excelente
Ventajas: Todo. Magnífico hotel en Tulum. Moderno, cómodo, limpio, con aparcamiento para el coche, desayuno buenísimo... Perfecta opción, repetiríamos sin dudarlo.
Desventajas: Por decir algo, al amanecer entraba muchísima luz en la habitación.
10,0 Excelente
Desventajas: El desayuno un poco escaso
9,2 Excelente
Ventajas: Habitación bonita y cómoda. Cama extra grande y muy cómoda. Muy limpio. Nos encantó el detalle de darnos tanta agua purificada como quisiéramos en botella de cristal, para evitar gasto innecesario de plástico.
Desventajas: Servicio de desayuno excesivamente lento. Si tienes prisa para hacer alguna excursión o coger un bus te quedas sin desayunar. Y eso que había poca gente.
9,2 Excelente
Ventajas: Muy buena ubicación
Desventajas: La piscina es un poco pequeña.
9,6 Excelente
Ventajas: We loved many things about this place. Personnel at front desk and restaurant were really polite. Our room was comfortable and bed bigger than we expected. They gave us courtesy snacks and beverages. The room, bathroom, and shared areas had this ecological and vintage vibe. Breakfast was delicious.
Desventajas: Hotel is located in a street parallel to main avenue. Because of this, I heard some music from a bar nearby, but immediately felt asleep. I guess it's the price you gotta pay when you want to be close to main streets.
7,1 Bueno
Ventajas: The breakfast is very good. the service is fast . the place is clean and all of the staff who work in the GINGER hotel is very nice and helpful.
Desventajas: the noise of the music from the street at midnight.
10,0 Excelente
Ventajas: Perfectly located in Tulum Town. Walking distance to main Street, shops, great food, ADO bus station, ATMs, taxi, neighborhoods for exploring. Great breakfast included. Clean, comfortable, nice little plunge pool. Informative front desk people. Safe and secure. Netflix!
Desventajas: Loud clubs nearby, beating well into the night. Bring ear plugs.
Casa Sofia - Tulum - Habitación
19
8,9 Excelente (411 opiniones)
$291.825+
Detalles Opiniones
Si decides alojarte en Casa Sofia, te encontrarás en una fantástica zona de Tulum (Centro de la ciudad de Tulum) y estarás a menos de 4 min en coche de Gran Cenote y a 7 de Playa de Tulum. Tendrás consigna de equipaje y una caja fuerte en recepción a tu disposición.
10,0 Excelente
Ventajas: Its very central. I liked the pool a lot. The staff was very friendly. We got all we needed for our stay. The rooms are so nice and they have everything you need!
10,0 Excelente
Ventajas: No breakfast included but the location was perfect - just a short walk to the main street and restaurants etc.
8,8 Excelente
Ventajas: Very convenient for the main street, but not too noisy. Room was comfortable and clean, with some nice homely touches. Staff were friendly and helpful too- really enjoyed our stay!
Desventajas: Nothing - as expected!
8,8 Excelente
Ventajas: Nice little and clean hotel in a central location.
9,2 Excelente
Ventajas: Near main drag but quiet
Desventajas: Roof zone could be more developed
10,0 Excelente
Ventajas: Excellent location with a lot of restaurants and bars at only 4-10 min walking distance! The rooms were very comfortable and the staff was always available for questions. Very quiet during the night!
10,0 Excelente
Ventajas: Nice hotel in Tulum City. Very short walk to the main street and restaurants and shops. Very quiet area. Easy drive to the Beach Road and the road to Koba. It is a small hotel and we were the only guests which added to the quietness and relaxation. Very friendly staff.
Desventajas: Nothing, great stay
7,5 Bueno
Ventajas: El trato del personal, la situación cerca de la zona de restauración y tiendas y su carácter "rústico".
Desventajas: Habíamos entendido que tenía parking, pero no había; aunque pudimos aparcar en la misma calle. Tampo había opción de desayunar allí porque no tienen cocina; aunque con suerte hay muchos bares y restaurantes cerca.
10,0 Excelente
Ventajas: Excelente lugar. Muy comodo
Desventajas: Nada. Era todo muy lindo y confortable
10,0 Excelente
Ventajas: La comodidad y cercanía al terminal y zona comercial
Desventajas: Todo perfecto
7,9 Bueno
Ventajas: Lovely lady managing the property
Desventajas: No laundry service
8,3 Excelente
Ventajas: Ubicación
Desventajas: Que a piscina es muy pequeña en las fotos parecía más grande . Y cerrarla se 7 de la noche a 9 de la mañana no parece buena idea
Zamas - Tulum - Edificio
20
8,9 Excelente (378 opiniones)
$978.474+
Detalles Opiniones
Si decides alojarte en Zamas Hotel de Tulum, estarás a pie de playa y a menos de cinco minutos en coche de Playa de Tulum y Playa Paraíso. Tendrás una sala de ordenadores, tintorería o lavandería y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
10,0 Excelente
Ventajas: The receptionist/concierge was unbelievably hospitable and patient. He made our stay exceptionally better!
Desventajas: N/A
7,9 Bueno
Ventajas: The room was perfect for what we needed and the staff where friendly and helpful.
Desventajas: Zamas is located a little far from a lot of restaurants we would of liked to be a little closer to everything. The beach near zamas wasn’t very inviting. The restaurant was a little over priced for what it was.
10,0 Excelente
Ventajas: I was staying at a beach hut which was like literally metres from the water. Could hear the ocean all day and night. The room was beautiful. Bed was comfy pillows were amazing. Water pressure was very good. Hot and cold water available. They provide shampoo conditioner lotions and also a bug repellant and they all smell heavenly and are also bio degradable. The bug repellant really works so thats a plud. Theres drinking water in the rooms also. Like every kind of facility you need is there. The guys at the reception at the restaurant bar everyone is so friendly and polite and they really make u have the best stay possible! There is also a small cute pool which is just perfect. It was slow season when i went so not a lot of people so very peaceful and a great place to relax. The food at the restaurant is really tasty kinda expensive but thats what u pay for places on the beach side with a beach view. I would recommend this place 10/10 for anybody wanting some peaceful time by the beach. Hope to come back soon.
Desventajas: Nothing at all!
10,0 Excelente
Ventajas: Great ocean view
Desventajas: Wish it had another AC unit in the room
9,2 Excelente
Ventajas: The staff at Zamas was very friendly and helpful. The beach bungalow chica was an adorable and the perfect size for two people. The air conditioning was a great break from the heat and having the beach chairs, hammocks and 2x1 happy hour right outside our door was nice.
Desventajas: It would be great if bikes were included in the reservation but there were two bike rental locations just down the street which were easy enough to get to and affordable prices.
10,0 Excelente
Ventajas: La tranquilidad cero ruido
8,3 Excelente
Ventajas: The room on the beach was amazing
Desventajas: It was outrageously expensive and penny pinching for drinks. We were offered a free drink we selected it and despite it being two for one in happy hour the guy gave us one free and charged up for the other? Weird. Also I dislike pressure to tip but there was lots from the bar staff. This is where you write the tip. That’s not enough. The guy wanted the equivalent of £5 for carrying my food to the table. Very disappointed, just give good service and you’ll get a tip but leading with how much you deserve is poor
8,0 Excelente
Ventajas: Loved how authentic it was and the quirkiness. The restaurant was amazing and we enjoyed everything we ordered there. And especially loved the hammocks overlooking the beach.
Desventajas: The humidity in the bathroom was a bit much sometimes
7,1 Bueno
Desventajas: El airco no es bueno
9,2 Excelente
Ventajas: The lady at the reception
Desventajas: The toilet wouldn’t flush at one point but was promptly fixed.
9,2 Excelente
Ventajas: The room was amazing! Very cute rustic look, spacious, and comfortable. We a large private deck with chairs and hammocks overlooking the water (across the street), and right next to the pool. Staff were very nice and greeted us with our choice of drinks.
Desventajas: I liked everything, but if I had to choose something, maybe being a little more in the center of the hotel zone instead of an end. But, I would definitely stay there again!!! :)
8,3 Excelente
Desventajas: Pretty expensive for mexico