Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.
Desventajas: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.
opinión proveniente de
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10,0
Ventajas: Every part of our car rental experience was exceptional. Every service member was beyond professional and efficient and very friendly!
Desventajas: Nothing. It was outstanding service!
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10,0
Desventajas: Amazing customer service, very fast in renting the car, excellent experience
opinión proveniente de
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2,0
Ventajas: Nothing at all.
Desventajas: I made my reservation online, when I showed up the next day to pick up my rental vehicle I was informed that they overbooked reservations and they did not have any vehicles to rent. They would not honor the online rate and whoever was willing to pay the outrages daily fee/ taxes could get a mini van
opinión proveniente de
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2,0
Desventajas: they cancelled my rental with no warning and left me stranded. No cars available due to flooding. I understand there was flooding but that was a week prior and they didn’t tell me until the night before. I could have made alternate arrangements had I known in advance
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10,0
Ventajas: Customer service was very helpful
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2,0
Desventajas: Costumer service of they accept the reservation they need to verify if they have on stock cars
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9,6
Desventajas: Hours were not correct on the website and after hours drop off was not mentioned on the website.
opinión proveniente de
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10,0
Ventajas: Everything was done with excellence.
Desventajas: Nothing
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10,0
Ventajas: Great staff. Even though it was full they made it a positive work environment.
Desventajas: More staffing????
opinión proveniente de
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2,0
Ventajas: Reserved rental was 45 minutes from my location and I was at the airport. Enterprise at the Houston airport would not give me a rental they turned me away. Poor service will not go back!
Desventajas: Enterprise at the Houston airport giving me a car rental
opinión proveniente de
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10,0
Ventajas: Yes
opinión proveniente de
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10,0
Ventajas: Every part of our car rental experience was exceptional. Every service member was beyond professional and efficient and very friendly!
Desventajas: Nothing. It was outstanding service!
opinión proveniente de
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10,0
Desventajas: Amazing customer service, very fast in renting the car, excellent experience
opinión proveniente de
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10,0
Ventajas: Customer service was very helpful
opinión proveniente de
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9,6
Desventajas: Hours were not correct on the website and after hours drop off was not mentioned on the website.
opinión proveniente de
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10,0
Ventajas: Everything was done with excellence.
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: Great staff. Even though it was full they made it a positive work environment.
Desventajas: More staffing????
opinión proveniente de
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10,0
Ventajas: Yes
opinión proveniente de
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2,0
Ventajas: At pick up the staff hand the cars in a dark spot and pretty much do not let you check the car very much, but at Drop Off they inspect the car with magnifying glass. The drop off person was absolutely rude and made a damage complaint on the car for something that I did’t do to the car, plus argued that the dent was 2 times bigger than wat it really was just to be able to charge me for that. Awful service at drop of.
Desventajas: Would been better if I would of use a different company that really do the process as they are supposed to do from de beginning.
opinión proveniente de
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2,0
Ventajas: Nothing at all.
Desventajas: I made my reservation online, when I showed up the next day to pick up my rental vehicle I was informed that they overbooked reservations and they did not have any vehicles to rent. They would not honor the online rate and whoever was willing to pay the outrages daily fee/ taxes could get a mini van
opinión proveniente de
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2,0
Desventajas: they cancelled my rental with no warning and left me stranded. No cars available due to flooding. I understand there was flooding but that was a week prior and they didn’t tell me until the night before. I could have made alternate arrangements had I known in advance
opinión proveniente de
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2,0
Desventajas: Costumer service of they accept the reservation they need to verify if they have on stock cars
opinión proveniente de
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2,0
Ventajas: Reserved rental was 45 minutes from my location and I was at the airport. Enterprise at the Houston airport would not give me a rental they turned me away. Poor service will not go back!
Desventajas: Enterprise at the Houston airport giving me a car rental
opinión proveniente de
