Hotel Fontan Reforma Mexico

friendly and helpfull staff. Location

we were given the wrong room and were first allowed to change on the next day. rooms to the backside are stinky from outside, so that the window can not be opened. quiet expensive hotel rooms and restaurant prices. fringy towels. stranger hair in the bed.

Cuando llegamos al hotel, la persona de recepción

El personal de limpieza

El personal de recepción

El ruido ni el desayuno

The hotel is very well located, near everything important in Mexico City downtown.

The Internet connection is lame and the staff surely didn't have the knowledge necessary to handle situations. The hotel needs to improve on this immediately.

The location of this hotel is excellent, very close to Zocalo and all the sightseeing sites! The first night we arrived after a very long flight, we were given a very small room on the 3-rd floor, very noisy, facing the main street! We could not sleep the entire night because of the noise! The bed sheets were dirty and the bathroom was smelly! The interior was old...and needed seriously refurbishment! The next morning after we complaint, we were given a much better room on the 1-st floor! It was totally different, clean, newly refurbished, it's like we moved to some other hotel! I guess it just depends on chance and luck! We would recommend this hotel, it's good value for money and the location is convenient!

Ubicación céntrica (a 10 minutos andando del Zócalo y a 2 del metro). Personal muy amable: a pesar de no disponer de ordenador con internet, nos dejó consultar un asunto de la reserva en el suyo propio. Aparcamiento gratis.

Habitación ruidosa en piso 3º, además la ventana no cerraba bien. Sin persianas. Servicio de taxi del hotel muy caro e incompetente (después de casi 1.5 h de atasco y 1 h sin encontrar la avenida donde íbamos, tuve que guiarlo yo con su mapa del DF hasta el centro comercial donde tenía que recoger el coche de alquiler).

It is perfectly located next to the Hidalgo Metro station and only a few blocks away from the Centro Historico.

Our bathroom continually smelled of sewer gases and got to the point where we didnt want to ener or use the bathroom anymore.

The hotel was clean and the stuff cleaned it every day and they were very nice.

The problem at the hotel was with the internet and not all the hotell staff could talk in english, so for buisness it is a big thing.

Estuvimos en el Hotel: 7 días. El lugar está bien ubicado, ya que está a pocos metros del Metro Higalgo, desde donde se puede acceder a muchos lugares de interés, además es barato. Al hotel le falta un poco mas de confort y servicios, como Piscina, Sala de juegos o distracciones. Tomar el Taxi del Hotel es oneroso. El personal del Hotel es atento y amable y muy especialmente debo debo hacer mención y agradecer por este medio al Sr. Ruiz / Cosignieri del Hotel, quien muy diligentemente nos prestó valiosa ayuda para alquilar un vehículo que estaba escaso, por lo que me place agradecerle en nombre de los ecuatorianos que estuvimos hospedados en el Hotel y recomendar a futuros huéspedes solicitar su ayuda, en cualquier circunstancia

El que no tenga Piscina y otras comodidades de un Hotel de su categoría. El Internet no tenía alcance a la habitación, por lo que había que bajar al Lobby.

Great price for a hotel in the city center close to public transport.

Windows are all loose in the fittings. Tremendous noise is coming in. Carpets are not well rolled out. A lot out of date and little maintained.Bar was closed on most nights.