Encuentra vuelos baratos a Ciudad de México Juarez y otros aeropuertos (MEX)

Los buses para abordar. De nada sirve el orden de subida. Desorden y falta de comunicacion en el perdonal de aviancaa

la puntualidad y la amabilidad así con las condiciones de la aeronave eran de lo mejor

Having the option to watch TV and being fed a meal was nice. The aircraft was more comfortable than the one we had just flown on, so that was a plus as well.

Like any flight, it is almost impossible to sleep, which we were hoping to be able to do since we flew overnight.

My flight had an unnecessary stop at Bogota, when the lady on the counter asked me where I was heading to and found out it was a place so close she asked me if I wouldn't mind going on a direct flight of 2 hours instead of waiting for a 19 hour flight. I love Avianca and I've never preferred another airline. Their customers attention is great.

The only problem I had is that they were out of one of the meals when they got to my seat.

Service is awesome, plus the amenities are great; food, drinks, TV.

Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Checking process in Miami was slow

Timeness

There is not entertaiment. The food could be better

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Some food

Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Checking process in Miami was slow

There is not entertaiment. The food could be better

Lost baggage

Timeness

Nothing

Copa Airlines. Flight delayed an hour due to weather.(understand) We sat on the tarmac for 20 minutes when we got there. We ran to the gate. The guy scanned our boarding pass but didn’t let us board plane. We waited 6 hours to get a new flight booked. They had no line, no organization, they didn’t communicate what was going on, just left us sitting there in limbo. They never apologized for anything. They put us up in a hotel at midnight just to leave to catch our rebooked flight at 7:00AM. We didn’t have a chance to eat because we were stuck in line not knowing anything. When we asked questions they pretended like they didn’t hear us. By the time we got to the hotel we barely had enough time to sleep so we didn’t bother with the free dinner. They absolutely ruined our vacation. I’ve been using Kayak for years. Never again. This is beyond bad customer service; this is a total lack of empathy.

Flight was on time and everything was smooth

Plane was a bit too small coming from tampa to panama

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Some food

Nothing

Flight canceled

On time and good service

Everything was good

Price (bought this ticket months ago), good space between rows (legroom). On time (mostly, 10 minutes delayed). Few low-cost airlines allow 2 suitcases today! Interjet is still the exception.

Food is not the best nor healthy: potato chips and a ham sandwich for a 4-hour fligh. It can be solved eating something else before boarding. This is a no-frills flight.

New plain which was very clean. Easy boarding.

The staff was not very friendly. They assumed I spoke Spanish and when I asked for clarification they gave a snobby attitude. The plane temperature was way too hot to the point that I was sweating. Also, the food and drinks were terrible. Doubt I will be wanting to book a flight with this airline after this experience.

There is not entertaiment. The food could be better

Crew dedication

Cramped seating 5E

Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Checking process in Miami was slow

The captain seemed like a very considerate and professional woman! Props to her for giving us more info than captains usually do

The seats on the planes were comfortable

From Mexico City to Bogota te line for the check in was almost an hour long, the same from Bogota to Mex. city. In Bogota I had to make an extra line to pay a tax fee and it took another 30 minutes. Unbelievably inefficient.

Price (bought this ticket months ago), good space between rows (legroom). On time (mostly, 10 minutes delayed). Few low-cost airlines allow 2 suitcases today! Interjet is still the exception.

Food is not the best nor healthy: potato chips and a ham sandwich for a 4-hour fligh. It can be solved eating something else before boarding. This is a no-frills flight.

New plain which was very clean. Easy boarding.

The staff was not very friendly. They assumed I spoke Spanish and when I asked for clarification they gave a snobby attitude. The plane temperature was way too hot to the point that I was sweating. Also, the food and drinks were terrible. Doubt I will be wanting to book a flight with this airline after this experience.

Nothing

Flight canceled

Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!

Ummm . . . the colors?

10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat.

Flight cancelled after multiple delays. Huge line with single agent to rebook everyone

I really like that they free inflight WiFi and entertainment. The seats are little more comfortable than other airlines. The service was great too.

The flight attendants were great courteous, polite and professional I loved it

Some of the planes didn’t have the screens working to relax in a longer flight

Not much

Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops

Is so quickly boarding and the service inside is very good

The space in to chairs... for the people big is complicated

Ground crew is inept. 1. They keep separate lanes for passengers who checked-in via web and who had not checked-in yet. However they did not prioritized one over the other. So people who arrived 10 minutes after me and had not checked-in dropped their luggage before me. 2. They did not ask questions to figure out how to best help passengers. 3. Provided incorrect boarding time 4. provided incorrect information to pickup luggage in CDMX

Great comfortable flight. Decent sized seat.

Nothing

Service is awesome, plus the amenities are great; food, drinks, TV.

Single best value for flying in years... very attentive crew. Wine was complimentary. I enjoyed shopping in the Tocumen airport.

Checking process in Miami was slow

Timeness

Puntualidad

el desembarque largo por las obras de reparación del Aeropuerto de Panama

Smooth flight. Pleasant crew. Good entertainment

Food very basic. Small aircraft (737).

The breakfast was good, warm, fruits were fresh.

buen avión

falta entretenimiento a bordo

It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace

La atención es buena

Totalmente fuera del itinerario

Airline, crew and nice landing (the pilot)

Boarding is crazy. People don’t respet the group order

Avianca did not want to respect my ticket and put on standby my seating

New plain which was very clean. Easy boarding.

The staff was not very friendly. They assumed I spoke Spanish and when I asked for clarification they gave a snobby attitude. The plane temperature was way too hot to the point that I was sweating. Also, the food and drinks were terrible. Doubt I will be wanting to book a flight with this airline after this experience.

Fast and easy to use! Friendly people ! Interjet is Avery good !

The seats on the planes were comfortable

From Mexico City to Bogota te line for the check in was almost an hour long, the same from Bogota to Mex. city. In Bogota I had to make an extra line to pay a tax fee and it took another 30 minutes. Unbelievably inefficient.

On time and good service

Everything was good