Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
| Código IATA | AM |
|---|---|
| Rutas | 137 |
| Ruta principal | Ciudad de México Juarez y otros aeropuertos a Aeropuerto Internacional de Monterrey |
| Aeropuertos en los que opera | 62 |
| Aeropuerto principal | Ciudad de México Juarez y otros aeropuertos |
Ventajas: ME GUSTO LAS OPCIONES DE LAS BEBIDAS
Desventajas: LLAMAN A ABORDAR A VARIOS VUELOS SIMULTANEAMENTE Y CON POCO ORDEN
Desventajas: Check in. A nightmare
Boarding. A nightmare
Waiting 1 hour for the bags to arrive. A nightmare
Desventajas: The check in was terrible. The line was 1 hour
Desventajas: Delayet
Ventajas: si todos muy amables
Desventajas: el baño es super incómodo
Ventajas: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.
Desventajas: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport
Ventajas: Very nice crew
Desventajas: Limited alcohol
Ventajas: Nothing
Desventajas: This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off.
Desventajas: El comentario anterior es de este vuelo .... casi lo pierdo porque no avisaron el cambio de sala hasta que yo pregunté
Ventajas: En general un vuelo medio...
Desventajas: El vuelo se retrasó ... lo quitaron de las pantallas y jamás avisaron el cambio ... sino pregunto yo casi pierdo el vuelo
Ventajas: Puntualidad
Desventajas: Snacks
Ventajas: On time as planned!
Desventajas: Food was ok.
Ventajas: Seat was comfortable and the entertainment was good.
Desventajas: Honestly, almost everything was good.
At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it.
It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.
Ventajas: Nothing
Desventajas: The puntuality
Desventajas: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.
Ventajas: Good flight
Desventajas: Excelente
Ventajas: Todo fue de mi agrado
Desventajas: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.
Desventajas: We flu at 12m. They gived us a mini sándwich and a coke
Ventajas: Me cambiaron el vuelo a ultima hora y por culpa de Aeromexico perdi la conexión, obligandome a quedarme en el DF y tendiendo yo que cubrir los gastos
Ventajas: Good takeoff, good landing.
Desventajas: Food very cheap.
Desventajas: Boarding lines
Ventajas: Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out.
Next tine I will demand my aisle purchase is hononored
Desventajas: My aisle purchase being respected
Ventajas: Great customer service
Desventajas: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient
Ventajas: The crew was very professional and attentive.
Desventajas: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.
Ventajas: Amenities.
Desventajas: The person who was sitting next to me. Lol.
Jk. The guy was a riot. I know you can't control that.
Anyway, everything was great
Desventajas: Los cacahuates que dieron estaban viejos....
Desventajas: Un mejor trato.
Ventajas: Nothing
Desventajas: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake
Ventajas: Demora del vuelo por más de tres horas para un vuelo de Centroamérica a Mexico; mal manejo del equipaje facturado, no hay espacio suficiente en la cabina para el equipaje de mano de todos los pasajeros, la cómida fue mala.
Ventajas: Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico
Instead of Interjet or volaris
Desventajas: Great flight and airline
Ventajas: Se viaja muy cómodo
Desventajas: Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable.
Ventajas: The seat was a good size and not totally uncomfortable
Desventajas: Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous.
Desventajas: Waited on tarmac in Mexico Cory for 50 minutes to park the plane
Ventajas: Buen servicio, amabilidad y alimentos
Desventajas: El tiempo para el despegue, fue muy tardado
Desventajas: Really but service I m not recommended sorry
Ventajas: Aeromexico is one of my favorite airlines. I like everything overall.
Desventajas: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.
Ventajas: Si solo la logística del personal de Aeromexico antes de abordar mostraron confusión ineficiencia despotismo y sobre todo a los adultos y niños eran altaneros
Desventajas: Dar CAPACITACIÓN al personal de abordaje y quizá no atender 5 vuelos a la vez en una mini sala sin orden
Desventajas: Not canceled the flight for no reason. You need better entertainment.
Ventajas: On time, friendly staff
Ventajas: Not a thing
Desventajas: Timing
Desventajas: I didn’t like that the flight had a 4 hour delay!
Desventajas: The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements.
Good movies for a long flight
Ventajas: Excellent selection of movies and the dinner was very good.
Desventajas: Breakfast eggs and mashed potatoes were wet and too watery.
Good movies
Ventajas: Movie selection was excellent. The package of peanuts was pretty small.
Desventajas: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate
Ventajas: Technology
Desventajas: Cleaning the bathroom
Plane smelled, overnight flight had lights on the entire time.
Ventajas: nothing
Desventajas: smell, old chairs, lights on the entire time
Ventajas: The seat was super confortable
Ventajas: La tripulación fue muy amable y me ayudaron con mi dolor de cabeza, el chico que me atendió tuvo la amabilidad de preguntarme cómo me sentía después de un par de horas
Desventajas: Los asientos no son tan cómodos
Ventajas: price and speed of embarging
Desventajas: seat confort
Ventajas: La amabilidad y rapidez, la eficacia de la tripulación
Desventajas: Más variedad en alimento
Ventajas: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Desventajas: InFlight entertainment was old school TV. Seats very tight.
Ventajas: Nada
Desventajas: El vuelo se retrasó 2 horas, perdí mi vuelo de conexión. Te dieron de cenar a las 4h30 de la madrugada....
Ventajas: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Desventajas: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Ventajas: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Ventajas: Everything was fine excellent.
Desventajas: Everything was excellent.
Ventajas: The crew was very nice. The price was good.
Desventajas: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Desventajas: More leg room
Ventajas: Very nice crew
Desventajas: Limited alcohol
Ventajas: Puntualidad
Desventajas: Snacks
Ventajas: On time as planned!
Desventajas: Food was ok.
Desventajas: Excelente
Ventajas: Todo fue de mi agrado
Ventajas: Great customer service
Desventajas: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient
Ventajas: The crew was very professional and attentive.
Desventajas: Boarding was somewhat chaotic. They kept changing the gate often. Had to walk from extreme end of terminal, then walk back.
Ventajas: Amenities.
Desventajas: The person who was sitting next to me. Lol.
Jk. The guy was a riot. I know you can't control that.
Anyway, everything was great
Ventajas: Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico
Instead of Interjet or volaris
Desventajas: Great flight and airline
Ventajas: Se viaja muy cómodo
Ventajas: Aeromexico is one of my favorite airlines. I like everything overall.
Desventajas: Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable.
Ventajas: On time, friendly staff
Desventajas: The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements.
Ventajas: The seat was super confortable
Ventajas: La tripulación fue muy amable y me ayudaron con mi dolor de cabeza, el chico que me atendió tuvo la amabilidad de preguntarme cómo me sentía después de un par de horas
Desventajas: Los asientos no son tan cómodos
Ventajas: Everything was fine excellent.
Desventajas: Everything was excellent.
Ventajas: ME GUSTO LAS OPCIONES DE LAS BEBIDAS
Desventajas: LLAMAN A ABORDAR A VARIOS VUELOS SIMULTANEAMENTE Y CON POCO ORDEN
Desventajas: The check in was terrible. The line was 1 hour
Ventajas: si todos muy amables
Desventajas: el baño es super incómodo
Ventajas: Good flight
Desventajas: We flu at 12m. They gived us a mini sándwich and a coke
Ventajas: Good takeoff, good landing.
Desventajas: Food very cheap.
Desventajas: Boarding lines
Desventajas: Los cacahuates que dieron estaban viejos....
Ventajas: Buen servicio, amabilidad y alimentos
Desventajas: El tiempo para el despegue, fue muy tardado
Ventajas: Si solo la logística del personal de Aeromexico antes de abordar mostraron confusión ineficiencia despotismo y sobre todo a los adultos y niños eran altaneros
Desventajas: Dar CAPACITACIÓN al personal de abordaje y quizá no atender 5 vuelos a la vez en una mini sala sin orden
Good movies for a long flight
Ventajas: Excellent selection of movies and the dinner was very good.
Desventajas: Breakfast eggs and mashed potatoes were wet and too watery.
Good movies
Ventajas: Movie selection was excellent. The package of peanuts was pretty small.
Desventajas: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate
Ventajas: Technology
Desventajas: Cleaning the bathroom
Ventajas: price and speed of embarging
Desventajas: seat confort
Ventajas: La amabilidad y rapidez, la eficacia de la tripulación
Desventajas: Más variedad en alimento
Ventajas: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Desventajas: InFlight entertainment was old school TV. Seats very tight.
Desventajas: More leg room
Desventajas: Check in. A nightmare
Boarding. A nightmare
Waiting 1 hour for the bags to arrive. A nightmare
Desventajas: Delayet
Ventajas: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.
Desventajas: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport
Ventajas: Nothing
Desventajas: This is insulting. I watched my flight pull off from the gate and was then asked to stay at a Holiday Inn. I spent thousands of dollars on my flight, then was forced to spend another $950 on a hotel, food, etc. I was supposed to be home 5 hours ago and still haven’t taken off.
Desventajas: El comentario anterior es de este vuelo .... casi lo pierdo porque no avisaron el cambio de sala hasta que yo pregunté
Ventajas: En general un vuelo medio...
Desventajas: El vuelo se retrasó ... lo quitaron de las pantallas y jamás avisaron el cambio ... sino pregunto yo casi pierdo el vuelo
Ventajas: Seat was comfortable and the entertainment was good.
Desventajas: Honestly, almost everything was good.
At the meal time, the flight attendants spilled a lot tomato sauce on my white sweater. Of course it was very uncomfortable, they apologized and try to clean the mess and my sweater, but obviously they couldn’t make it.
It was very embarrassing for me. I had to take off my sweater and wear only my winter coat. I suggest they should be more careful.
Ventajas: Nothing
Desventajas: The puntuality
Desventajas: Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job.
Desventajas: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.
Ventajas: Me cambiaron el vuelo a ultima hora y por culpa de Aeromexico perdi la conexión, obligandome a quedarme en el DF y tendiendo yo que cubrir los gastos
Ventajas: Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out.
Next tine I will demand my aisle purchase is hononored
Desventajas: My aisle purchase being respected
Desventajas: Un mejor trato.
Ventajas: Nothing
Desventajas: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake
Ventajas: Demora del vuelo por más de tres horas para un vuelo de Centroamérica a Mexico; mal manejo del equipaje facturado, no hay espacio suficiente en la cabina para el equipaje de mano de todos los pasajeros, la cómida fue mala.
Desventajas: Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable.
Ventajas: The seat was a good size and not totally uncomfortable
Desventajas: Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous.
Desventajas: Waited on tarmac in Mexico Cory for 50 minutes to park the plane
Desventajas: Really but service I m not recommended sorry
Desventajas: Not canceled the flight for no reason. You need better entertainment.
Ventajas: Not a thing
Desventajas: Timing
Desventajas: I didn’t like that the flight had a 4 hour delay!
Plane smelled, overnight flight had lights on the entire time.
Ventajas: nothing
Desventajas: smell, old chairs, lights on the entire time
Ventajas: Nada
Desventajas: El vuelo se retrasó 2 horas, perdí mi vuelo de conexión. Te dieron de cenar a las 4h30 de la madrugada....
Ventajas: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Desventajas: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Ventajas: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Ventajas: The crew was very nice. The price was good.
Desventajas: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Aeroméxico es una aerolínea mexicana que opera vuelos a alrededor de un centenar de destinos no solo en México y América Latina, sino también en Europa, los Estados Unidos, Canadá y Asia. Forma parte de la alianza SkyTeam, a la que pertenecen una veintena de compañías de todo el mundo. Juntas ofrecen rutas a más de un millar de destinos. En cuanto a la flota de Aeroméxico, se compone fundamentalmente de aviones Boeing 737-800, Embraer y 787 Dreamliner.
Todas las rutas operadas por las aeronaves Boeing 787 y algunas seleccionadas de los Boeing 737-800 disponen de Wi-Fi a bordo gratuito para el envío de mensajes. Así, podrán hacer uso de este servicio en sus dispositivos electrónicos a través de las aplicaciones de mensajería instantánea como WhatsApp, Facebook Messenger o iMessage.
Tanto en clase Turista como en clase Premier, los pasajeros tienen derecho a llevar dos piezas de equipaje de mano con un peso máximo de 10 kg. En cuanto a las medidas, estas no pueden superar los 55 × 40 × 25 cm. En relación con el equipaje facturado, en clase Turista se admite una única maleta cuyo peso puede ser de hasta 25 kg. En clase Premier, es posible facturar dos maletas de hasta 32 kg cada una.
Los viajeros que se acojan a la tarifa Premier disfrutarán de algunas ventajas, como asientos más amplios (y reclinables 180° en vuelos seleccionados), conexiones eléctricas para la carga de los dispositivos electrónicos, una pantalla personal con múltiples opciones de entretenimiento y menú a bordo especial. También incluye otros beneficios, como embarque, check-in (registro) y recogida de maletas con prioridad.
