Opiniones de los huéspedes
Valoración general
7,2
Bueno
Basado en 35.197 opiniones
General
7,4
Abordaje
7,5
Comodidad
7,1
Tripulación
7,8
Entretenimiento
6,8
Comida
6,7
Ir al contenido
Opiniones de viajeros sobre American Airlines
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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4,8
Worst customer service I have ever experienced
Desventajas: AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again.
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10,0
From Dalas to Austin was delay two hours
Desventajas: Delayed 2 hours
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10,0
Excelwnte
Ventajas: Atencion
Desventajas: No hay snacks
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6,0
Ventajas: Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me
Desventajas: The special meal I requested was not available
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4,3
Plain transportation
Ventajas: On time
Desventajas: Boarding system, come located entertainment o/b, non existan food/snacks
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4,0
Ventajas: First class meal (lasagna) was quite good.
Desventajas: Flight was two hours late due to snow and deicing.
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8,0
Not too bumpy
Ventajas: Good pilot/ crew to passenger interection. Great movie and entertainment selections.
Desventajas: Turbulence but airline / pilot can't control that.
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2,0
Awful services
Ventajas: None
Desventajas: Long delay
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2,0
Flight was with American airlines no Iberia awful service and delay
Ventajas: None
Desventajas: Too much delay
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9,0
Good business trip
Ventajas: Convenient without problems
Desventajas: Paying
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5,6
Not what I expected
Ventajas: The service was great
Desventajas: That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre
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7,6
Desventajas: Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food.
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8,0
Not too bumpy
Ventajas: Good pilot/ crew to passenger interection. Great movie and entertainment selections.
Desventajas: Turbulence but airline / pilot can't control that.
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7,6
Desventajas: Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food.
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4,8
Worst customer service I have ever experienced
Desventajas: AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again.
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6,0
Ventajas: Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me
Desventajas: The special meal I requested was not available
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4,3
Plain transportation
Ventajas: On time
Desventajas: Boarding system, come located entertainment o/b, non existan food/snacks
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4,0
Ventajas: First class meal (lasagna) was quite good.
Desventajas: Flight was two hours late due to snow and deicing.
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2,0
Awful services
Ventajas: None
Desventajas: Long delay
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2,0
Flight was with American airlines no Iberia awful service and delay
Ventajas: None
Desventajas: Too much delay
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5,6
Not what I expected
Ventajas: The service was great
Desventajas: That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre
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Estado de vuelo
Mapa de rutas de American Airlines
Rutas principales
Principales aeropuertos en los que opera American Airlines
- Aeropuerto Dallas/Fort Worth y otros aeropuertos (DFW)
- Aeropuerto Charlotte Douglas (CLT)
- Aeropuerto Chicago O'Hare International (ORD)
- Aeropuerto Filadelfia Philadelphia (PHL)
- Aeropuerto Miami (MIA)
- Aeropuerto Londres Heathrow (LHR)
- Aeropuerto Phoenix Sky Harbor Intl (PHX)
- Aeropuerto Washington Reagan-National (DCA)
- Aeropuerto Los Angeles (LAX)
- Aeropuerto Nueva York LaGuardia (LGA)
- Aeropuerto Nueva York John F Kennedy Intl (JFK)
- Aeropuerto Boston Logan International (BOS)
- Aeropuerto Seattle/Tacoma Intl (SEA)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Orlando (MCO)
Información de contacto de American Airlines
- AA Código IATA
- +1 800 633 3711 Llamar
- AA.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
