











Código IATA | AA |
---|---|
Rutas | 1440 |
Ruta principal | Dallas-Fort Worth a Dallas-Fort Worth |
Aeropuertos en los que opera | 219 |
Aeropuerto principal | Dallas-Fort Worth |
Desventajas: I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation...
Desventajas: Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most.
Ventajas: Very uncomfortable seating even though paid for preferred. Not enough space for carry on.
Desventajas: Crew service
Ventajas: Signs etc were clear. Emailed for delay.
Desventajas: Flight was delayed with little explanation to why.
Ventajas: Seats felt thin
Ventajas: Quiet , comfortable cabin and crew was quick to board everyone
Ventajas: Flight diverted. Poor communication
Desventajas: Realistically explain options of what may happen due to weather issues
Late
Ventajas: 45 minutes late departure
Desventajas: Late
On time
Ventajas: ON time
Desventajas: Food selection
Ventajas: Landed safely.
Desventajas: Missed connection. Delay do to Airline/human factors, not weather.
Ventajas: La comida
Desventajas: Es muy estrecho entre asientos y el entretenimiento
Ventajas: Antes del abordaje el checking
Desventajas: Opciones de comida y entretenimiento
También estrechos los asientos
Ventajas: Nice crew, short flight, comfortable.
Ventajas: Empty flight, got whole row to myself, nice staff, on time, smooth travel.
Ventajas: Crew was very nice.
Desventajas: N/A
Ventajas: Great attend ants
Ventajas: second flight was delayed about 30 minutes
Ventajas: The seat although with limited leg room, was comfortable.
Desventajas: The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse.
Ventajas: Everything operated according to schedule.
Desventajas: We did not board until 2 hours after original schedule
Desventajas: Both female flight attendants were very rude and pushy, the male was the only pleasant person. Also the in flight entertainment didn’t work half the time.
Ventajas: My crew was very attentive
Desventajas: Crew was terrible
Desventajas: More room. Screen was broke
Ventajas: Easy no hassle check in and board.
Desventajas: Absolutely nothing. Thank you!
Desventajas: Crew was unfriendly and uncaring.
Seats were uncomfortable.
Liquor cost money. Very surprising for an international flight.
Ventajas: Comfy seat, nice crew
Desventajas: Pilot got us yo phl in record time. Praise the Lord.
Desventajas: Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty.
Ventajas: Crew was great
Desventajas: Seat was uncomfortable. Flight was much too crowded
Ventajas: Awesome Customer Service
Desventajas: Nothing
Desventajas: Americans lack of competence caused me to miss this floght
Ventajas: Crew was good. I slept and they didn't bother me.
Desventajas: Nothing I can think of
Ventajas: Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok.
Desventajas: Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize.
Desventajas: First time we have flown First Class on American Airlines and service was outstanding and perfect!
Thank you for an amazing experience!!
Desventajas: It was amazing
Desventajas: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.
Desventajas: Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages
Ventajas: Crew was amazing, we were well-fed and service was great!
Desventajas: Captions for the hearing impaired, but not possible unless there are individual TV's. I understand that this was an older plane--a "classic." Hoping that entertainment will become more accessible in newer planes
Desventajas: Seats were changed twice for this flight. It was very cold on the flight
Desventajas: Late with a bs explanation. Nasty flight attendant
Ventajas: Seat room is limited, especially when you are in the middle seat.
Desventajas: Seat space
Ventajas: Seats seem to get smaller but overall a good experience
Desventajas: Seat room
Desventajas: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.
Ventajas: The crew was very polite and helpful as the flight attendant was still new.
Desventajas: It was FREEZING on the plane.
Ventajas: Crew was friendly and nice.
Ventajas: Boarding was efficient and on time.
Desventajas: The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket.
Ventajas: Seats were comfortable and crew was nice.
Desventajas: Need something more substantial for food in first class on a cross-country flight.
Desventajas: A tv on plane
Desventajas: The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!
Desventajas: The seats were nice but so tiny! Very VERY uncomfortable.
Ventajas: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.
Desventajas: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service
Ventajas: I’m alive
Desventajas: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.
Ventajas: TODO FUE PERFECTO
Desventajas: OJALA SIGAN IGUAL CON BUEN SERVICIO
Ventajas: The size of the plane.
Desventajas: Wider seats. More entertainment options other that the Limited Live Television options.
Ventajas: flight attendant excellent. Flight on time.
Desventajas: Seats too small tight uncomfortable. Boarding without a jetway uncomfortable.
Ventajas: The crew was really good. The flight had no issues. I was pleased.
Ventajas: Flight was generally smooth. Bags arrived in good time and undamaged.
Desventajas: Announcements were too loud and far too frequent.
Ventajas: Flight was mostly smooth.
Desventajas: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.
Ventajas: Seats were comfortable
Desventajas: Provide coffee at least
Ventajas: Seats felt thin
Ventajas: Quiet , comfortable cabin and crew was quick to board everyone
On time
Ventajas: ON time
Desventajas: Food selection
Ventajas: Nice crew, short flight, comfortable.
Ventajas: Empty flight, got whole row to myself, nice staff, on time, smooth travel.
Ventajas: Crew was very nice.
Desventajas: N/A
Ventajas: Great attend ants
Ventajas: second flight was delayed about 30 minutes
Ventajas: Everything operated according to schedule.
Ventajas: My crew was very attentive
Desventajas: More room. Screen was broke
Ventajas: Easy no hassle check in and board.
Desventajas: Absolutely nothing. Thank you!
Ventajas: Comfy seat, nice crew
Desventajas: Pilot got us yo phl in record time. Praise the Lord.
Ventajas: Awesome Customer Service
Desventajas: Nothing
Desventajas: First time we have flown First Class on American Airlines and service was outstanding and perfect!
Thank you for an amazing experience!!
Desventajas: It was amazing
Ventajas: Crew was amazing, we were well-fed and service was great!
Desventajas: Captions for the hearing impaired, but not possible unless there are individual TV's. I understand that this was an older plane--a "classic." Hoping that entertainment will become more accessible in newer planes
Ventajas: Seat room is limited, especially when you are in the middle seat.
Desventajas: Seat space
Ventajas: Seats seem to get smaller but overall a good experience
Desventajas: Seat room
Ventajas: The crew was very polite and helpful as the flight attendant was still new.
Desventajas: It was FREEZING on the plane.
Ventajas: TODO FUE PERFECTO
Desventajas: OJALA SIGAN IGUAL CON BUEN SERVICIO
Ventajas: The crew was really good. The flight had no issues. I was pleased.
Ventajas: La comida
Desventajas: Es muy estrecho entre asientos y el entretenimiento
Ventajas: Antes del abordaje el checking
Desventajas: Opciones de comida y entretenimiento
También estrechos los asientos
Desventajas: We did not board until 2 hours after original schedule
Ventajas: Crew was good. I slept and they didn't bother me.
Desventajas: Nothing I can think of
Desventajas: Seats were changed twice for this flight. It was very cold on the flight
Ventajas: Crew was friendly and nice.
Ventajas: Seats were comfortable and crew was nice.
Desventajas: Need something more substantial for food in first class on a cross-country flight.
Desventajas: A tv on plane
Desventajas: The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!
Desventajas: The seats were nice but so tiny! Very VERY uncomfortable.
Ventajas: Flight was generally smooth. Bags arrived in good time and undamaged.
Desventajas: Announcements were too loud and far too frequent.
Ventajas: Flight was mostly smooth.
Desventajas: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.
Ventajas: Seats were comfortable
Desventajas: Provide coffee at least
Desventajas: I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation...
Desventajas: Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most.
Ventajas: Very uncomfortable seating even though paid for preferred. Not enough space for carry on.
Desventajas: Crew service
Ventajas: Signs etc were clear. Emailed for delay.
Desventajas: Flight was delayed with little explanation to why.
Ventajas: Flight diverted. Poor communication
Desventajas: Realistically explain options of what may happen due to weather issues
Late
Ventajas: 45 minutes late departure
Desventajas: Late
Ventajas: Landed safely.
Desventajas: Missed connection. Delay do to Airline/human factors, not weather.
Ventajas: The seat although with limited leg room, was comfortable.
Desventajas: The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse.
Desventajas: Both female flight attendants were very rude and pushy, the male was the only pleasant person. Also the in flight entertainment didn’t work half the time.
Desventajas: Crew was terrible
Desventajas: Crew was unfriendly and uncaring.
Seats were uncomfortable.
Liquor cost money. Very surprising for an international flight.
Desventajas: Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty.
Ventajas: Crew was great
Desventajas: Seat was uncomfortable. Flight was much too crowded
Desventajas: Americans lack of competence caused me to miss this floght
Ventajas: Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok.
Desventajas: Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize.
Desventajas: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.
Desventajas: Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages
Desventajas: Late with a bs explanation. Nasty flight attendant
Desventajas: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.
Ventajas: Boarding was efficient and on time.
Desventajas: The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket.
Ventajas: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.
Desventajas: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service
Ventajas: I’m alive
Desventajas: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.
Ventajas: The size of the plane.
Desventajas: Wider seats. More entertainment options other that the Limited Live Television options.
Ventajas: flight attendant excellent. Flight on time.
Desventajas: Seats too small tight uncomfortable. Boarding without a jetway uncomfortable.