Busca vuelos baratos a Buenos Aires

Ventajas: Nothing

Desventajas: Flight delayed due to a pilot’s meeting. Check in time overall took 1 hour

Ventajas: Que den bebidas durante el vuelo

Desventajas: Excelente todo

Ventajas: Was on time, no turbulence and excellent landing

Desventajas: The luggage policy, is confusing since the drop off luggage is with extra cost. Unnecessary complications. The snack meal, really poor.

Desventajas: I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable.

Ventajas: THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA

Desventajas: FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD

Ventajas: Friendly and correct cabin crew.

Desventajas: Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens.

Desventajas: Plane delay made us leave after midnight.

Desventajas: Nothing

Ventajas: This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight.

Desventajas: Cambiaron los horarios 6 veces. Luego se retraso 8 horas, perdimos la combinacion, y tuvimos que esperar 24 horas en el otro aeropuerto. No nos permitieron reprogramar en un vuelo mas cercano sin costo porque ya habiamos "aceptado" otra reprogramacion que ellos mismos hicieron

Ventajas: On time

Desventajas: Snack option. Plug in for mobile phone

Ventajas: Easy access to entertainment via my phone

Desventajas: Better snacks

Ventajas: THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA

Desventajas: FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD

Desventajas: Llegue 1h 15min antes de mi vuelo y no me dejaron abordar con mi equipaje de cabina. Además la atención fue terrible y me trataron mal.

Ventajas: The crew was very professional and we the customers were very happy to have this team

Desventajas: None it was a great flight

Ventajas: Entretenimiento bueno

Desventajas: Comidad, podrian entregar antiparras y tapones de oido ... ah y calcetines tbn

Ventajas: Creo que de nuevo las personas del aeropuerto puerto súper atentos con cualquier duda y se nota que le gusta su trabajo

Desventajas: La comida en verdad estaba fría y que en el aeropuerto de Colom iba no puedan cargar café .... Y los aeromozos ya estaban casa dos para ese entonces y no fueron lo mismo que el primer viaje

Ventajas: Great costumer service

Desventajas: I was sick, I had headache while flighting from Washington to Bogota and when I asked to a woman of the crew for a pain pill she said that I will get assistance once we get landed. Then, when we landed and I asked for assistance again, the crew just told me to go after the next step and then I will receive assistance. I never received assistance and I had a discussion about it with a woman during the boarding at Bogota. I just wanted a headache pill killer and nobody help me.

Ventajas: I received an email the day before saying flight was delayed 8 hours and then a later email sating email was now delayed ~3 hours. When I called the call center, they said the flight was actually cancelled and wanted to reassign me in another flight. After an hour on the phone and talking to several people, they confirmed the flight was delayed by 3 hours but provided no explanation as to why.

Desventajas: checkin process at cusco airport was very bad. there was a line 1hr long to checkin suticases and there was no one at the payment counter to accept payment for suitcases.

Desventajas: No problems during the flight

Ventajas: Crew members were friendly and helpful

Desventajas: Boarding, comfort of seats

Desventajas: The flight was late

Ventajas: nothing

Desventajas: - Old, not well equipped A330 for the BOG-EZE Leg. - crew was, in general rude and unnatentive. - crew did not follow aviation "rules". They allowed a lady to use the toilet when we were in taxi.

Ventajas: Flying with Avianca was a breeze and the plane was comfortable

Ventajas: Easy airline to fly with good equipment

Ventajas: I liked the food and the service from the crew.

Desventajas: Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX.

Desventajas: They had no sandwiches for sale! No entertainment

Ventajas: Crew was nice

Desventajas: I could have been allowed to take an earlier flight and you could offer complimentary beverages

Ventajas: Boarding process was smooth.

Desventajas: Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp

Ventajas: Crew speaking french

Desventajas: Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful.

Desventajas: Worst crew ever attitude was aufaul

Desventajas: The plane broke on the runway and was towed back to the terminal. They put me on the next plane and that one had mechanical issues too and was 30 mins delayed. Scary! I missed my connection to USA. T Aviamca made me pay $600 for a new ticket to Miami and then I had to arrange a new ticket with another airline to get to San Diego. The whole experience cost me the loss of a $3500 ticket, a $600 tickets, a $100 for a rental car, and the loss if my NY Eve plans. They dont care. Do not fly Avianca. Delta or Alaska would never treat a passenger thos way. Beware the Star Alliance. I will give up my Gold status with United in 2020 as a result of the behaviour of their so-called 'partner' airline. Imagine if I had been traveling with my family?! Wow!

Ventajas: Si

Desventajas: Si

Desventajas: Flight was delayed for over 2 hours

Ventajas: On time, friendly staff

Ventajas: Everything was fine excellent.

Desventajas: Everything was excellent.

Ventajas: Amenities.

Desventajas: The person who was sitting next to me. Lol. Jk. The guy was a riot. I know you can't control that. Anyway, everything was great

Desventajas: The check in was terrible. The line was 1 hour

Ventajas: individual set of headphones and screens for entertainment

Desventajas: drinks service

Ventajas: Crew had christmas ware on.

Desventajas: Food did not taste good. Better wine.

Ventajas: The crew that flew us there was great

Desventajas: they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason.

Ventajas: Todo puntual

Desventajas: Mas comida y bebidas durante el vuelo

Ventajas: Good

Ventajas: Buen servicio y llego a su hora programada

Desventajas: Best flight experience I’ve ever had!!! Would fly Copa again in a heart beat!

Ventajas: The crew was fantastic. The seats quite old and worn out.

Desventajas: More leg room and newer seats. Better food.

Ventajas: El avión era agradable

Desventajas: Pagar la bolsa de transporte era caro

Ventajas: Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot

Desventajas: Let us know when there is delay and be responsible

Desventajas: Tal vez sea solo una cosa y es cambiar todo el personal o transformar el servicio al cliente ya que la mayoría de funcionarios por no decir todos , tienen una actitud detestable y agresiva, por otro lado es un absoluto desorden desde el chequeo de maletas hasta el el desembarco.

Ventajas: La peor experiencia y kayak asumen la responsabilidad. El avión retrasó 7 horas sin mensaje y con tiempo confuso. Todavía estaba mostrando el vuelo 331 a las 3pm pero se retrasó hasta las 10pm. Mostrando. Llegada a las 18:00 horas. A continuación, se retrasó de nuevo sin indicación alguna. Gran problema que perdí mucho

Desventajas: Háganos saber cuándo hay retraso y ser responsable

Desventajas: I paid U$100,00 to dispatch a piece of luggage and it did not arrived.

Desventajas: Check in seemed to take awhile even though when we arrived there were only a couple of people in front of us. They had multiple staff but seemed to have issues getting the computers to work or it took very long for the staff to log into the systems.

Ventajas: The pilots were polite and arrived early at destination.

Desventajas: Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???

Ventajas: Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous

Desventajas: The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion

Desventajas: Worst crew ever attitude was aufaul

Ventajas: The airplane was very nice with great space between seats and the crew was nice.

Desventajas: During boarding procedure, the gate used did not support the number of passengers and was a little bit messy

Desventajas: Seats were pretty uncomfortable on both flights for such a duration... The layover/transfer in Bogota was chaotic, and rushed. My luggage did not make it to the final destination, so I am here with none of my belongings :(

Ventajas: Puntualidad y servicio abordo