Encuentra vuelos baratos a Colombia

Desventajas: Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: La relación precio calidad es excelente.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Confort and great service.

Desventajas: Everything was perfect!

Ventajas: Más espacio para las piernas en este vuelo y estaba hasta los topes.

Desventajas: Los formularios de aduana estaban anticuados. Tuve que rellenar el correcto al aterrizar.

Ventajas: Friendly crew Nice rate Very fast and friendly check in

Desventajas: Difficult to do web check-in Very expansive to make changes in the ticket

Ventajas: easy enough...

Ventajas: Crew on board were nice

Desventajas: Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: The flight was incredible. Each seat had its own gaming controller/tv remote which made the flight literally fly by while I played Pac man.

Ventajas: La atención antes de abordar, en el counter de Avianca y en la oficina comercial de Avianca fue excelente, pero en el Avión, me pareció

Desventajas: para estar viajando en clase ejecutiva fue deficiente, en primer lugar la sobrecargo solo preguntó una vez y luego no se volvió a aparecer, y segundo mi asiento no reclinaba y al preguntarle sobre cómo se movía no supo hacerlo y dijo que el asiento estaba dañado, sin ninguna disculpa se retiró.

Ventajas: The compete service

Desventajas: Security check in Lima and San Salvador’s airports when in transit.

Ventajas: Easy trip to a very nice location, flight time around an hour, very enjoyable as always in Avianca.

Ventajas: i arrived

Desventajas: extra fees

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: The only airline that charged me for a damn backpack

Ventajas: i arrived

Desventajas: extra fees

Desventajas: NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center

Ventajas: Excellent service and on time

Desventajas: Food could be improved a bit more.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Más espacio para las piernas en este vuelo y estaba hasta los topes.

Desventajas: Los formularios de aduana estaban anticuados. Tuve que rellenar el correcto al aterrizar.

Ventajas: More legroom on this flight & it was packed.

Desventajas: The customs forms were outdated. Had to fill out the proper ones upon landing.

Desventajas: Too tight, no entertaintment

Ventajas: Friendly crew Nice rate Very fast and friendly check in

Desventajas: Difficult to do web check-in Very expansive to make changes in the ticket

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Ventajas: El tren de aterrizaje

Desventajas: Los pilotos

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Ventajas: Puntualidad

Desventajas: Asientos incómodos,angostos,además muy pocos kg de equipaje para poder cobrar más sin justificación real

Desventajas: The only airline that charged me for a damn backpack

Ventajas: i arrived

Desventajas: extra fees

Ventajas: Efficient and no hassle. Spacious leg room. On time.

Desventajas: No complaints. Perhaps the crew could have smiled more.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Fast and orderly boarding. Everything was as they described in their web page. Read carefully and you will know what to expect. On time and very attentive personal

Desventajas: None really. Is a low cost airline, do not expect amenities or entertainment or confort.

Ventajas: Confort and great service.

Desventajas: Everything was perfect!

Ventajas: El tren de aterrizaje

Desventajas: Los pilotos

Ventajas: there was a birdstrike before our plane came to the gate. The people at the gate had different stories to tell us re the timing of flights resulting in chaos. There was not a dent of professionailismand it resulted in total anarchy. Lan should be ashamed, really ashamed, that they don't have someone who can work with situations which they cannot avoid instead of having passengers mobbing the desk, gate 5, and getting totally different answers. I asked where the supervisor was "busy'' but coming, She did not. I was put on another flight but the way it was bungled convinced me NEVER to fy with lan again.

Desventajas: see left

Ventajas: easy enough...

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Desventajas: They cancel the flight while waiting to board. They claimed mechanical problems. Which is a good reason to cancel. The problem is how they handled the entire situation. No empathy for those individuals who needed to fly due to the death of a loved one. Completely unorganized. No practical solutions in favor of the customer. Never Again!!

Ventajas: Excelente

Ventajas: La atención antes de abordar, en el counter de Avianca y en la oficina comercial de Avianca fue excelente, pero en el Avión, me pareció

Desventajas: para estar viajando en clase ejecutiva fue deficiente, en primer lugar la sobrecargo solo preguntó una vez y luego no se volvió a aparecer, y segundo mi asiento no reclinaba y al preguntarle sobre cómo se movía no supo hacerlo y dijo que el asiento estaba dañado, sin ninguna disculpa se retiró.

Ventajas: Just the fact that I’m glad to make it home.

Desventajas: The entire flight ordeal. From beginning to end.

Ventajas: i arrived

Desventajas: extra fees

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Desventajas: Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Ventajas: Eficiente y sin problemas. Espacioso para las piernas. A TIEMPO.

Desventajas: No tengo ninguna queja. Tal vez la tripulación podría sonreír más.

Ventajas: Excellent service and on time

Desventajas: Food could be improved a bit more.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Efficient and no hassle. Spacious leg room. On time.

Desventajas: No complaints. Perhaps the crew could have smiled more.

Ventajas: Boarding

Desventajas: Poor leg space Entertaiment Poor food

Desventajas: Too tight, no entertaintment

Ventajas: El tren de aterrizaje

Desventajas: Los pilotos

Ventajas: Plane was extremely hot. No a/c for a while. I gave 1 star to food and entertainment but understand the flight was short so no time for either; but did not see a "not applicable" option.

Desventajas: Spend over an hour in the plane after landed. We weren’t even Offer water or nothing.

Ventajas: Avianca is the best airline to travel by far. The crew were very kind and helpfull

Ventajas: La atención antes de abordar, en el counter de Avianca y en la oficina comercial de Avianca fue excelente, pero en el Avión, me pareció

Desventajas: para estar viajando en clase ejecutiva fue deficiente, en primer lugar la sobrecargo solo preguntó una vez y luego no se volvió a aparecer, y segundo mi asiento no reclinaba y al preguntarle sobre cómo se movía no supo hacerlo y dijo que el asiento estaba dañado, sin ninguna disculpa se retiró.

Ventajas: Easy trip to a very nice location, flight time around an hour, very enjoyable as always in Avianca.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Desventajas: The only airline that charged me for a damn backpack

Desventajas: The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Ventajas: La relación precio calidad es excelente.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Confort and great service.

Desventajas: Everything was perfect!

Ventajas: Más espacio para las piernas en este vuelo y estaba hasta los topes.

Desventajas: Los formularios de aduana estaban anticuados. Tuve que rellenar el correcto al aterrizar.

Ventajas: El tren de aterrizaje

Desventajas: Los pilotos

Ventajas: Salió a tiempo, el ingreso fue rápido y ágil

Ventajas: El vuelo se atraso y nomdieron razones. La sala de espera en Bogota la abrieron faltando 15min para las 6

Desventajas: El vuelo se atraso y nomdieron razones. La sala de espera en Bogota la abrieron faltando 15min para las 6

Ventajas: NECESITABA HACER LA CANCELACIÓN DEL TIQUETE Y NO FUE POSIBLE CON: BANCO AEROLINEA PAGINA DE REMISION DE LA COMPRA

Desventajas: NECESITABA HACER LA CANCELACIÓN DEL TIQUETE Y NO FUE POSIBLE CON: BANCO AEROLINEA PAGINA DE REMISION DE LA COMPRA