Encuentra vuelos baratos a San Andrés (ADZ)

Ventajas: More legroom on this flight & it was packed.

Desventajas: The customs forms were outdated. Had to fill out the proper ones upon landing.

Ventajas: La relación precio calidad es excelente.

Ventajas: Confort and great service.

Desventajas: Everything was perfect!

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Desventajas: They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Ventajas: no delay in departure and on-time arrival

Desventajas: Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Desventajas: they charged me for a bag that fit in the holder and easily fit in the overhead. the seats were so close together the lady in front of me reclined her chair into my knees and lap.

Ventajas: La relación precio calidad es excelente.

Ventajas: Efficient and no hassle. Spacious leg room. On time.

Desventajas: No complaints. Perhaps the crew could have smiled more.

Ventajas: Everything excellent

Desventajas: Not st all

Desventajas: Flight and crew were awesome! No media in the plane and pretty tight.

Ventajas: Los auxiliares de vuelo muy serviciales y profesionales

Desventajas: No es que no me gustara, pero el proceso de embarque es diferente del de estados unidos.

Desventajas: I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable.

Ventajas: Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good.

Desventajas: The boarding line was too long and slow.

Ventajas: Fast, good service.

Desventajas: Flight and crew were awesome! No media in the plane and pretty tight.

Ventajas: Eficiente y sin problemas. Espacioso para las piernas. A TIEMPO.

Desventajas: No tengo ninguna queja. Tal vez la tripulación podría sonreír más.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Fast and orderly boarding. Everything was as they described in their web page. Read carefully and you will know what to expect. On time and very attentive personal

Desventajas: None really. Is a low cost airline, do not expect amenities or entertainment or confort.

Ventajas: Left on time.

Desventajas: Inform people of the fee of about $50 that needs to be paid to enter the island!

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Desventajas: They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon.

Ventajas: Service is better . Has improve a lot

Desventajas: Vuelo cancelado

Ventajas: Not much. The pilot was communicative.

Desventajas: The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Ventajas: Puntualidad

Desventajas: La configuración del avión es MUY INCÓMODA. 180 butacas para un A320 es demasiado!!!!!!!

Ventajas: Puntualidad y amabilidad del personal

Desventajas: Los viajeros en su mayoría no están consientes que es una aerolínea de bajo costó y no aceptan las políticas y procedimientos en este tipo de aerolíneas.

Desventajas: Se perdio una valija.

Ventajas: Cuando hice las reservas me salió que mis pasajes no se llevaron a concretar y ahora resulta que me los están cobrando y me mandas correos sobre el pasaje vuelo etc no me llego ningún correo con confirmación de los pasajes solo que se canceló

Desventajas: Cuando hice las reservas me salió que mis pasajes no se llevaron a concretar y ahora resulta que me los están cobrando y me mandas correos sobre el pasaje vuelo etc no me llego ningún correo con confirmación de los pasajes solo que se canceló

Ventajas: Low prices

Desventajas: Boarding process to chaotic and slow

Ventajas: I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam

Desventajas: customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life

Ventajas: Everything excellent

Desventajas: Not st all

Ventajas: More legroom on this flight & it was packed.

Desventajas: The customs forms were outdated. Had to fill out the proper ones upon landing.

Ventajas: The service, staff friendly.

Desventajas: The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off.

Ventajas: Confort and great service.

Desventajas: Everything was perfect!

Desventajas: Soy Gold, pedí ascenso y no lo dieron que porque no había cupo. Una silla vacía en el vuelo y que tampoco podían porque tocaba decirles con la puerta abierta... cómo sabemos que un pasajero no llega si la puerta sigue abierta?

Desventajas: Plane departed late. And leaving out of Barranquillla we were boarded to stay at the plane for over 50 mins. By the tune we were going onboard, crew knew we had to wait in the plane.

Desventajas: A small snack would have been nice

Desventajas: We had a long delay. It would be good if in the future the crew would announce the reason for the delay. I did ask and they said they did not know. Any other airline would say what is going on to keep people relaxed