Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: Nothing - location hard to find, no cars available after making advanced registration, no warning to customers it would be 4 to 6 hours to get a car. This location was horrible.
Desventajas: The location could have ensured my car was not given to someone else, along with the 5 other people there they told the same thing, after advanced reservations were made. I had to Uber to the MIA airport to pick up a car - will Alamo cover those additional costs?
opinión proveniente de
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9,6
Ventajas: Friendly, helpful staff, correct information and payment, no deposite for the car, we got that car we choosed, very easy and fast drop off
opinión proveniente de
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2,0
Ventajas: The person checking us in told us that it would be at least a two hour wait to get our car. He was willing to just cancel our reservation.
Desventajas: When we arrived the location was packed with people and it was an over 2 hour wait to get our car.
opinión proveniente de
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2,0
No car available
Ventajas: Terrible experience
Desventajas: Our car wasn’t available despite the fact we prepaid. 6 hours after we planned to pick up car we got a call it was ready for us.
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4,4
Desventajas: The $18.00 dollars charge. What is this for ? No info on it
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6,0
It is ok
Ventajas: As crequent client an upgrad. I rent and my family iniami and Europe
Desventajas: Indiference
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9,2
Ventajas: Large and roomy
Desventajas: Had to wait 6 hrs to get a car
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4,8
Inefficient service
Ventajas: Car was roomy.
Desventajas: Took 45 minutes to get my car, car was dirty inside, transmission was skipping on the freeway.
opinión proveniente de
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5,6
2 hour wait for reserved car
Ventajas: Free upgrade
Desventajas: Had a 10 am reservation and waited 2 hours to get car and it had less than a 1/4 tank of gas which they didn't tell me.
opinión proveniente de
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4,8
Didn’t have car available that I ordered.
Ventajas: Upgraded me to another car
Desventajas: You not having the car advertised available.
opinión proveniente de
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2,0
Horrible experience, liars
Desventajas: I had pre booked a reservation, when I got there to pick up my car, after waiting in line for half an hour, the agent told me he needs 20 minutes to finish cleaning out the car from the previous renter. After half an hour (waiting in 90 degrees), I discovered that they had no car on the premises and were waiting for renters to return cars, and that would be a minimum of another hour! I told them that I wish they had been up front with me about the situation so I could decide accordingly. Outright lieing to customers is poor business practice. I canceled my reservation and immediately made other arrangements. I WOULD NEVER GO THERE AGAIN
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10,0
Desventajas: I liked everything, the manager on the pick up location was fantastic. Our car arrived little late but she arranged us a ride to the hotel and let us keep the car little longer. Thanks to her great service
opinión proveniente de
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9,6
Ventajas: Friendly, helpful staff, correct information and payment, no deposite for the car, we got that car we choosed, very easy and fast drop off
opinión proveniente de
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9,2
Ventajas: Large and roomy
Desventajas: Had to wait 6 hrs to get a car
opinión proveniente de
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10,0
Desventajas: I liked everything, the manager on the pick up location was fantastic. Our car arrived little late but she arranged us a ride to the hotel and let us keep the car little longer. Thanks to her great service
opinión proveniente de
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2,0
Ventajas: Nothing - location hard to find, no cars available after making advanced registration, no warning to customers it would be 4 to 6 hours to get a car. This location was horrible.
Desventajas: The location could have ensured my car was not given to someone else, along with the 5 other people there they told the same thing, after advanced reservations were made. I had to Uber to the MIA airport to pick up a car - will Alamo cover those additional costs?
opinión proveniente de
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2,0
Ventajas: The person checking us in told us that it would be at least a two hour wait to get our car. He was willing to just cancel our reservation.
Desventajas: When we arrived the location was packed with people and it was an over 2 hour wait to get our car.
opinión proveniente de
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2,0
No car available
Ventajas: Terrible experience
Desventajas: Our car wasn’t available despite the fact we prepaid. 6 hours after we planned to pick up car we got a call it was ready for us.
opinión proveniente de
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4,4
Desventajas: The $18.00 dollars charge. What is this for ? No info on it
opinión proveniente de
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6,0
It is ok
Ventajas: As crequent client an upgrad. I rent and my family iniami and Europe
Desventajas: Indiference
opinión proveniente de
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4,8
Inefficient service
Ventajas: Car was roomy.
Desventajas: Took 45 minutes to get my car, car was dirty inside, transmission was skipping on the freeway.
opinión proveniente de
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5,6
2 hour wait for reserved car
Ventajas: Free upgrade
Desventajas: Had a 10 am reservation and waited 2 hours to get car and it had less than a 1/4 tank of gas which they didn't tell me.
opinión proveniente de
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4,8
Didn’t have car available that I ordered.
Ventajas: Upgraded me to another car
Desventajas: You not having the car advertised available.
opinión proveniente de
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2,0
Horrible experience, liars
Desventajas: I had pre booked a reservation, when I got there to pick up my car, after waiting in line for half an hour, the agent told me he needs 20 minutes to finish cleaning out the car from the previous renter. After half an hour (waiting in 90 degrees), I discovered that they had no car on the premises and were waiting for renters to return cars, and that would be a minimum of another hour! I told them that I wish they had been up front with me about the situation so I could decide accordingly. Outright lieing to customers is poor business practice. I canceled my reservation and immediately made other arrangements. I WOULD NEVER GO THERE AGAIN
opinión proveniente de
