Opiniones recientes
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- Neutrales
- Negativas
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2,0
Desventajas: Insisted that we had to take Insurance through them that 3rd party did not work and would not cover anything.
opinión proveniente de
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3,6
Ventajas: I shuttle service from and to the airport.
Desventajas: I had to pay more on mandatory car insurance than the rental rate plus taxes and all other fees combine together. Baby car seat and car was full of ants which where under the cushion, my baby was bitten before we noticed. The truck also made a noice that was not normal, are maintenance done on them?
opinión proveniente de
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3,6
Desventajas: The rental service not being so greedy
opinión proveniente de
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10,0
Detailed
Ventajas: Well detailed, just tell that there is a subject to $1,000.00 to be hold then returned. Lower the cost of insurance.
opinión proveniente de
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10,0
Ventajas: Excellent job
opinión proveniente de
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10,0
Ventajas: The car was very comfortable and the service was excellent
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: Love the save of the gas
Desventajas: That they should have insurance bumper to bumper
opinión proveniente de
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2,0
Desventajas: The day was supposed take the car they wasn’t even open bad service and irresponsible company!
opinión proveniente de
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2,0
Ventajas: N/A
Desventajas: Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.
opinión proveniente de
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10,0
Ventajas: They were really helpful and friendly
opinión proveniente de
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8,8
Very friendly staff, but not so good cars
Ventajas: Staff was very friendly and prompt to help me
Desventajas: they did not have the type of car I requested so they upgraded me to a minivan, I was told that the insurance that KAYAK offered was not good enough for them and that I had to take their insurance.
opinión proveniente de
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4,8
Unsatisfactory limited info
Ventajas: May be the drop off personnel was a lot friendlier than pick up. I was Not aware of all the fees they make you pay in order to rent..That was only revealed at the counter at pick up time (In a very imperative manner). The airport and the car rental lot is at a considerably long distance. That information was not revealed until pick up time.
Desventajas: Counter Personnel attitude at pick time
opinión proveniente de
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10,0
Detailed
Ventajas: Well detailed, just tell that there is a subject to $1,000.00 to be hold then returned. Lower the cost of insurance.
opinión proveniente de
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10,0
Ventajas: Excellent job
opinión proveniente de
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10,0
Ventajas: The car was very comfortable and the service was excellent
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: Love the save of the gas
Desventajas: That they should have insurance bumper to bumper
opinión proveniente de
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10,0
Ventajas: They were really helpful and friendly
opinión proveniente de
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8,8
Very friendly staff, but not so good cars
Ventajas: Staff was very friendly and prompt to help me
Desventajas: they did not have the type of car I requested so they upgraded me to a minivan, I was told that the insurance that KAYAK offered was not good enough for them and that I had to take their insurance.
opinión proveniente de
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2,0
Desventajas: Insisted that we had to take Insurance through them that 3rd party did not work and would not cover anything.
opinión proveniente de
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3,6
Ventajas: I shuttle service from and to the airport.
Desventajas: I had to pay more on mandatory car insurance than the rental rate plus taxes and all other fees combine together. Baby car seat and car was full of ants which where under the cushion, my baby was bitten before we noticed. The truck also made a noice that was not normal, are maintenance done on them?
opinión proveniente de
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3,6
Desventajas: The rental service not being so greedy
opinión proveniente de
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2,0
Desventajas: The day was supposed take the car they wasn’t even open bad service and irresponsible company!
opinión proveniente de
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2,0
Ventajas: N/A
Desventajas: Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.
opinión proveniente de
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4,8
Unsatisfactory limited info
Ventajas: May be the drop off personnel was a lot friendlier than pick up. I was Not aware of all the fees they make you pay in order to rent..That was only revealed at the counter at pick up time (In a very imperative manner). The airport and the car rental lot is at a considerably long distance. That information was not revealed until pick up time.
Desventajas: Counter Personnel attitude at pick time
opinión proveniente de
