Distinction Rotorua Hotel and Conference Centre

We like the solid, traditional nature of the hotel - wood panelling etc. It is a change from all the slick, modern hotels.

We found the breakfast a little too busy with so many Asian bus groups. We would prefer a more relaxed environment without being jostled at every turn.

The room 410 was good standard and well serviced.

Dining at Pavilion Restaurant Sat pm. It was not well supervised The main course food (although good in itself) was served on cold plates and therefore food was cold. The service was inadequate. A new waitress was badly trained and did not give proper attention to us as her customers.She did not know her menu , did not offer wine service and did not approach us for enquiry as to satisfaction,or further orders such as desserts and coffee. The restaurant was not busy at the time so that was not an excuse.

Cheap

Very tired building. Hardly anything done to it in teh last 15 years.Room was dated and shabby.