Opiniones recientes
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4,8
Rude clerk and overcharged
Desventajas: Clerk was very rude. Also charged 75% more than comfimed reservation. Took 3 days to get error corrected.
opinión proveniente de
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10,0
Insurance coverage?
Ventajas: Nice car.
Desventajas: I got insurance online when I booked. The agent was a little rude to me when I picked up the car cuz I didn't buy her insurance. How was I to know I was getting 3rd party insurance?
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4,8
Ventajas: Staff was courteous and friendly.
Desventajas: The "premium" sedan I had reserved was "upgraded" to a compact SUV, a Ford Escape. If this is an upgrade, I'm sure the sedan was really disappointing! The rental rate was outrageously expensive! Over $200 for a one day, one way rental! I will never rent a car for this trip again!
opinión proveniente de
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9,2
Ventajas: The car was new. The employees friendly and helpful
Desventajas: the Gunnison office did not open until 9am and I did not know that when I made the reservations. What if I needed to leaver earlier. When I tried to call the office after 9am no one answered.
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4,4
Friendly but unhelpful customer service.
Ventajas: Friendly customer service, although unhelpful.
Desventajas: Unable to solve problems in store and handle simple issues.
opinión proveniente de
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4,8
Recepcionista grosero y cobraron de más
Desventajas: Recepcionista muy grosero. También me cobraron 75% más de reserva confirmada. Tardaron 3 días para corregir el error
opinión proveniente de
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4,4
Amables pero el servicio al cliente es inútil
Ventajas: Servicio amable al cliente, pero inútil.
Desventajas: Incapaces de resolver los problemas de la tienda y atender cuestiones sencillas.
opinión proveniente de
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10,0
Insurance coverage?
Ventajas: Nice car.
Desventajas: I got insurance online when I booked. The agent was a little rude to me when I picked up the car cuz I didn't buy her insurance. How was I to know I was getting 3rd party insurance?
opinión proveniente de
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9,2
Ventajas: The car was new. The employees friendly and helpful
Desventajas: the Gunnison office did not open until 9am and I did not know that when I made the reservations. What if I needed to leaver earlier. When I tried to call the office after 9am no one answered.
opinión proveniente de
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4,8
Rude clerk and overcharged
Desventajas: Clerk was very rude. Also charged 75% more than comfimed reservation. Took 3 days to get error corrected.
opinión proveniente de
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4,8
Ventajas: Staff was courteous and friendly.
Desventajas: The "premium" sedan I had reserved was "upgraded" to a compact SUV, a Ford Escape. If this is an upgrade, I'm sure the sedan was really disappointing! The rental rate was outrageously expensive! Over $200 for a one day, one way rental! I will never rent a car for this trip again!
opinión proveniente de
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4,4
Friendly but unhelpful customer service.
Ventajas: Friendly customer service, although unhelpful.
Desventajas: Unable to solve problems in store and handle simple issues.
opinión proveniente de
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4,8
Recepcionista grosero y cobraron de más
Desventajas: Recepcionista muy grosero. También me cobraron 75% más de reserva confirmada. Tardaron 3 días para corregir el error
opinión proveniente de
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4,4
Amables pero el servicio al cliente es inútil
Ventajas: Servicio amable al cliente, pero inútil.
Desventajas: Incapaces de resolver los problemas de la tienda y atender cuestiones sencillas.
opinión proveniente de
