British Airways (BA)
| Código IATA | BA |
|---|---|
| Rutas | 494 |
| Ruta principal | Glasgow a Londres-Heathrow |
| Aeropuertos en los que opera | 216 |
| Aeropuerto principal | Londres-Heathrow |
Desventajas: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)
Desventajas: Provide power outlets at seats.
Ventajas: No tuve problemas con mi asiento, el avion despego en tiempo.
Desventajas: En general todo bien
Ventajas: El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento.
Desventajas: En general todo bien
Desventajas: The plane was older and the screen was very small.
Ventajas: Wasn’t a crowded flight so had room to spread iut
Desventajas: The food choices
Ventajas: Nothing.
Desventajas: I'm still at Heathrow 12 hours later. I never made it to Oslo.
Desventajas: Very cramped business set with no place for storage. Comfort is good though
Ventajas: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.
Desventajas: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.
Desventajas: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.
Desventajas: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up
Ventajas: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.
Desventajas: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.
Ventajas: Clean aircraft.
Desventajas: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.
Ventajas: Organized process and controls.
Desventajas: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.
No frills
Ventajas: Just expect the bare basics:
- thin lightweight seats without adjustment
- Limited legroom
- no entertainment
- pay for food and drinks
Attentive crew.
Desventajas: Boarding staff was rude
Bus transport from plane to terminal
Desventajas: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.
Desventajas: No luggage and you had 4 hours! And 20 min late. Not good
Ventajas: Premium class is good value on the A380 but not quite to par on the older 777s
Desventajas: Delayed
Desventajas: Boarding process..
Ventajas: Crew was fine.
Desventajas: Boarding could have been more organized.
Desventajas: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad
Desventajas: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein
Ventajas: We were early
Desventajas: The food
Ventajas: The crew was excellent! Great service.
Desventajas: More options in movies of other languages.
Desventajas: More entertainment options
Ventajas: Really nice crew and quite good food
Desventajas: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.
Desventajas: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted
Ventajas: Yes it was a smooth comfortable flight
Desventajas: Everything was fine
Desventajas: Everything!
Desventajas: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.
Desventajas: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.
Ventajas: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!
Ventajas: Quick access to the airport and gates
Desventajas: Free food on board
Ventajas: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!
Desventajas: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.
Desventajas: Some of the crew members were rude,
Desventajas: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.
Ventajas: Decent service crew
Desventajas: Boarding, seating, comfort, media, food and general value..
Ventajas: Leg room fantastic
Ventajas: The crew was very attentive and willing to assist with everything.
Ventajas: We got to London on time.
Desventajas: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.
Ventajas: Flight took off on time. Boarding was organized.
Desventajas: Cabin was cramped. Food quality was so so.
Ventajas: All flights were on time. Boarding was well organized.
Desventajas: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.
Ventajas: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.
Ventajas: Crew was great
Desventajas: Nothing
Ventajas: Crew was friendly, food was good
Desventajas: Entertainment was broken in one of our seats, the seats were not comfortable
Desventajas: Size of the seats
Ventajas: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.
Desventajas: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.
Desventajas: Food could be better.
Ventajas: Delicious inflight meal and outstanding service!
Desventajas: Please keep up the same standards
Desventajas: Must have been an old plane; the seats were a bit worn and the screens are tiny.
Ventajas: Plane was new and good
Desventajas: Flight was 4 hours delayed
Ventajas: The crew members are super friendly and caring.
Ventajas: Friendly Crew
Desventajas: delayed for 2 hours
Desventajas: The least comfortable and smallest narrow business class seats ever
Ventajas: They change my seat from middle to window, but that’s all.
Desventajas: Flight delayed. Food was salty and cafeteria like.
Ventajas: Friendly and helpful
Desventajas: More leg room
Ventajas: Seat was very comfortable, plenty of leg room.
Desventajas: Food trays left for 45 mins. This was premium economy
Check in took forever even though I checked in 3 hours before departure.
Didn't seem to be any staff near self serve check in screens to advise passengers.
Ventajas: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around
Desventajas: On line check-in/seat selection was a disaster
Ventajas: No tuve problemas con mi asiento, el avion despego en tiempo.
Desventajas: En general todo bien
Ventajas: El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento.
Desventajas: En general todo bien
Ventajas: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.
Desventajas: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.
Desventajas: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad
Ventajas: The crew was excellent! Great service.
Desventajas: More options in movies of other languages.
Desventajas: More entertainment options
Ventajas: Yes it was a smooth comfortable flight
Desventajas: Everything was fine
Ventajas: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!
Ventajas: Quick access to the airport and gates
Desventajas: Free food on board
Ventajas: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!
Ventajas: Leg room fantastic
Ventajas: The crew was very attentive and willing to assist with everything.
Ventajas: Crew was great
Desventajas: Nothing
Desventajas: Size of the seats
Ventajas: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.
Desventajas: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.
Ventajas: Delicious inflight meal and outstanding service!
Desventajas: Please keep up the same standards
Ventajas: The crew members are super friendly and caring.
Desventajas: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)
Desventajas: Provide power outlets at seats.
Desventajas: The plane was older and the screen was very small.
Ventajas: Wasn’t a crowded flight so had room to spread iut
Desventajas: The food choices
Desventajas: Very cramped business set with no place for storage. Comfort is good though
Ventajas: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.
Desventajas: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.
Desventajas: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up
Ventajas: Clean aircraft.
Desventajas: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.
Ventajas: Organized process and controls.
Desventajas: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.
Ventajas: Premium class is good value on the A380 but not quite to par on the older 777s
Desventajas: Boarding process..
Ventajas: Crew was fine.
Desventajas: Boarding could have been more organized.
Ventajas: We were early
Desventajas: The food
Ventajas: Really nice crew and quite good food
Desventajas: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.
Desventajas: Some of the crew members were rude,
Desventajas: Food could be better.
Desventajas: Must have been an old plane; the seats were a bit worn and the screens are tiny.
Desventajas: The least comfortable and smallest narrow business class seats ever
Ventajas: Friendly and helpful
Desventajas: More leg room
Ventajas: Seat was very comfortable, plenty of leg room.
Desventajas: Food trays left for 45 mins. This was premium economy
Check in took forever even though I checked in 3 hours before departure.
Didn't seem to be any staff near self serve check in screens to advise passengers.
Ventajas: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around
Desventajas: On line check-in/seat selection was a disaster
Ventajas: Nothing.
Desventajas: I'm still at Heathrow 12 hours later. I never made it to Oslo.
Desventajas: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.
No frills
Ventajas: Just expect the bare basics:
- thin lightweight seats without adjustment
- Limited legroom
- no entertainment
- pay for food and drinks
Attentive crew.
Desventajas: Boarding staff was rude
Bus transport from plane to terminal
Desventajas: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.
Desventajas: No luggage and you had 4 hours! And 20 min late. Not good
Desventajas: Delayed
Desventajas: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein
Desventajas: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted
Desventajas: Everything!
Desventajas: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.
Desventajas: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.
Desventajas: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.
Desventajas: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.
Ventajas: Decent service crew
Desventajas: Boarding, seating, comfort, media, food and general value..
Ventajas: We got to London on time.
Desventajas: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.
Ventajas: Flight took off on time. Boarding was organized.
Desventajas: Cabin was cramped. Food quality was so so.
Ventajas: All flights were on time. Boarding was well organized.
Desventajas: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.
Ventajas: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.
Ventajas: Crew was friendly, food was good
Desventajas: Entertainment was broken in one of our seats, the seats were not comfortable
Ventajas: Plane was new and good
Desventajas: Flight was 4 hours delayed
Ventajas: Friendly Crew
Desventajas: delayed for 2 hours
Ventajas: They change my seat from middle to window, but that’s all.
Desventajas: Flight delayed. Food was salty and cafeteria like.
British Airways es una aerolínea británica que pertenece a International Airlines Group (IAG) junto con otras compañías aéreas líderes en Europa, como son Iberia, Vueling, LEVEL y Aer Lingus. El grupo cuenta con una flota formada por más de quinientos aviones y opera vuelos a alrededor de doscientos ochenta destinos en los cinco continentes.
La compañía aérea dispone de cinco clases de tarifas: Basic, Turista, Económica superior, Business y First. Todas las tarifas admiten un equipaje de mano de 56 × 45 × 25 cm y un artículo personal cuyas medidas no pueden superar los 40 × 30 × 15 cm. En ambos casos, el peso máximo permitido es de 23 kg. La tarifa Basic no incluye ninguna maleta facturada, no así la Turista, que, en la mayoría de los vuelos, admite una maleta de hasta 23 kg en bodega. Los pasajeros que adquieran la tarifa Económica superior tendrán derecho a llevar dos maletas de hasta 23 kg cada una. En el caso de los viajeros que abonen las tarifas Business y First, pueden llevar dos maletas de hasta 32 kg.
British Airways pertenece a la alianza aérea oneworld, de la que forman parte trece compañías aéreas. Algunas de ellas son American Airlines, Finnair, Iberia o LATAM Airlines. De igual modo, la aerolínea británica dispone de varios acuerdos de código compartido con Aer Lingus, Vueling, Vistara o airBaltic, entre otras compañías.
British Airways cuenta con más de treinta salas vip exclusivas de la aerolínea, más un centenar de espacios adicionales en aeropuertos de todo el mundo. Los viajeros que vuelen en clase Business o First pueden usar estas salas, así como las más de seiscientas cincuenta salas vip pertenecientes a la alianza oneworld.
