British Airways (BA)
| Código IATA | BA |
|---|---|
| Rutas | 480 |
| Ruta principal | Londres-Heathrow a Edimburgo |
| Aeropuertos en los que opera | 212 |
| Aeropuerto principal | Londres-Heathrow |
Ventajas: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.
Desventajas: The entertainment wasn’t working initially.
Ventajas: Nothing
Desventajas: It
Ventajas: Everything.
Desventajas: better assistance for people on wheelchairs in the airport.
Ventajas: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.
Desventajas: Seats were a a bit cramped. The flight crew seemed overworked.
Ventajas: great seats, friendly staff, quick boarding
Desventajas: free snacks
Ventajas: Good seats, friendly staff, quick boarding.
Desventajas: free snacks
Ventajas: Nothing.
Desventajas: Timeliness. Cleanliness. Service. Food and drinks.
Ventajas: Flight left on time and arrived in Lyon early. Crew was attentive.
Desventajas: Seat wouldn't go back.
Desventajas: On time
Ventajas: Boarded and left on time
Desventajas: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.
Ventajas: Flight was excellent crew awesome.
Desventajas: Nothing
Ventajas: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.
Ventajas: Friendly staff and smooth boarding process.
Desventajas: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.
Ventajas: Great
Desventajas: Everything was fine
Ventajas: Great
Desventajas: Everything is fine
Ventajas: Everything was impeccable
Desventajas: Nothing except the rude passagers. But that is out of the hands of the airline..
Ventajas: Only the speed of the flight.
The seat was terrible! No pitch, no room, squeezed in like sardines.
The crew spent most of their time hawking BA products. Embarrassing.
Desventajas: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time.
The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.
Ventajas: Comfortable seat
Desventajas: Having free snacks
Ventajas: Crew was great and movie selection was good. And the food was also good
Desventajas: It was all good!
Desventajas: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.
Ventajas: I got back to London ahead of schedule, which was nice
Desventajas: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?
Ventajas: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval
Desventajas: Maybe not BA fault but immigration wait at jfk was 11/2 hours!
Desventajas: No WiFi.
Ventajas: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.
Desventajas: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments
Desventajas: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing
In Hong Kong the BA first class service was fabulous and got my travel arranged
The idiots on the phone sounded like they had never flown
Desventajas: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself
Ventajas: Everything ran on time.
Ventajas: Crew was OK ,seat tight
Desventajas: More cushion and a little wider seat !
Ventajas: The food was good, the crew was friendly, and the plane was clean.
Desventajas: flight out of Ghana was delayed by 2 hours.
Ventajas: crew members are polite and clear in instructions
Desventajas: the check-in time is very long, need to open more counters
Ventajas: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.
Desventajas: Seat didn’t recline...
Desventajas: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.
Ventajas: Crew was great
Desventajas: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!
Ventajas: Crew was friendly, booked seat was good.
Desventajas: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.
Ventajas: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.
Desventajas: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.
Ventajas: Easy boarding.
Desventajas: British Airways is the only airline I’ve flown that doesn’t off free water.
Ventajas: No idea why BA charge for food and drink - budget airline trait
Ventajas: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.
Desventajas: Proper communication by both BA and local handlers at the airport in Iceland.
Desventajas: Great experience
Desventajas: Rude staff
Good
Desventajas: Timing is good
Ventajas: The crew was really good
Desventajas: Perhaps seats just a bit more confortable. Overall a very good airline
Ventajas: Easy and quick boarding.
Desventajas: Seat space was tight
Ventajas: Female Flight attendant was very rude
Ventajas: Good seats and smooth flight
Desventajas: No free snacks
Ventajas:
All services were superb. From boarding, food, to bye bye from Crew very unique. Good team
Desventajas: Every was excellent
Delayed flight departure and arrival
Ventajas: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned
Desventajas: Lost of deposited money to tea nsportation due to delay plane arrival
Very exceptional Service
Ventajas: ON time Flight
Desventajas: Nothing
Desventajas: At BA staff treats you inconsistent
Desventajas: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.
Business class
Ventajas: Great service.
Desventajas: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,
Ventajas: El embarque
Desventajas: Tripulación bilingüe, mejorar la comida, mejorar entretenimientos.
Desventajas: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!
Desventajas: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane.
No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped
We were not aware of this configuration.
Ventajas: Captain gave us good updates on delay.
Ventajas: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.
Desventajas: See above
Desventajas: Espacio entre asientos
Ventajas: Good crew
Desventajas: Some free snacks could have helped
Ventajas: Everything.
Desventajas: better assistance for people on wheelchairs in the airport.
Ventajas: great seats, friendly staff, quick boarding
Desventajas: free snacks
Ventajas: Flight left on time and arrived in Lyon early. Crew was attentive.
Desventajas: Seat wouldn't go back.
Ventajas: Flight was excellent crew awesome.
Desventajas: Nothing
Ventajas: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.
Ventajas: Friendly staff and smooth boarding process.
Desventajas: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.
Ventajas: Great
Desventajas: Everything was fine
Ventajas: Great
Desventajas: Everything is fine
Ventajas: Everything was impeccable
Desventajas: Nothing except the rude passagers. But that is out of the hands of the airline..
Ventajas: Comfortable seat
Desventajas: Having free snacks
Ventajas: Crew was great and movie selection was good. And the food was also good
Desventajas: It was all good!
Ventajas: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval
Ventajas: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.
Desventajas: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments
Desventajas: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing
In Hong Kong the BA first class service was fabulous and got my travel arranged
The idiots on the phone sounded like they had never flown
Ventajas: Everything ran on time.
Ventajas: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.
Ventajas: Crew was great
Desventajas: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!
Desventajas: Great experience
Good
Desventajas: Timing is good
Ventajas: The crew was really good
Desventajas: Perhaps seats just a bit more confortable. Overall a very good airline
Ventajas:
All services were superb. From boarding, food, to bye bye from Crew very unique. Good team
Desventajas: Every was excellent
Business class
Ventajas: Great service.
Desventajas: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,
Ventajas: Captain gave us good updates on delay.
Ventajas: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.
Desventajas: The entertainment wasn’t working initially.
Ventajas: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.
Desventajas: Seats were a a bit cramped. The flight crew seemed overworked.
Ventajas: Good seats, friendly staff, quick boarding.
Desventajas: free snacks
Desventajas: No WiFi.
Ventajas: Crew was OK ,seat tight
Desventajas: More cushion and a little wider seat !
Ventajas: The food was good, the crew was friendly, and the plane was clean.
Desventajas: flight out of Ghana was delayed by 2 hours.
Desventajas: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.
Ventajas: No idea why BA charge for food and drink - budget airline trait
Ventajas: Easy and quick boarding.
Desventajas: Seat space was tight
Ventajas: Good seats and smooth flight
Desventajas: No free snacks
Delayed flight departure and arrival
Ventajas: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned
Desventajas: Lost of deposited money to tea nsportation due to delay plane arrival
Very exceptional Service
Ventajas: ON time Flight
Desventajas: Nothing
Desventajas: At BA staff treats you inconsistent
Desventajas: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!
Desventajas: Espacio entre asientos
Ventajas: Good crew
Desventajas: Some free snacks could have helped
Ventajas: Nothing
Desventajas: It
Ventajas: Nothing.
Desventajas: Timeliness. Cleanliness. Service. Food and drinks.
Desventajas: On time
Ventajas: Boarded and left on time
Desventajas: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.
Ventajas: Only the speed of the flight.
The seat was terrible! No pitch, no room, squeezed in like sardines.
The crew spent most of their time hawking BA products. Embarrassing.
Desventajas: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time.
The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.
Desventajas: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.
Ventajas: I got back to London ahead of schedule, which was nice
Desventajas: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?
Desventajas: Maybe not BA fault but immigration wait at jfk was 11/2 hours!
Desventajas: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself
Ventajas: crew members are polite and clear in instructions
Desventajas: the check-in time is very long, need to open more counters
Desventajas: Seat didn’t recline...
Ventajas: Crew was friendly, booked seat was good.
Desventajas: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.
Ventajas: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.
Desventajas: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.
Ventajas: Easy boarding.
Desventajas: British Airways is the only airline I’ve flown that doesn’t off free water.
Ventajas: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.
Desventajas: Proper communication by both BA and local handlers at the airport in Iceland.
Desventajas: Rude staff
Ventajas: Female Flight attendant was very rude
Desventajas: It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.
Ventajas: El embarque
Desventajas: Tripulación bilingüe, mejorar la comida, mejorar entretenimientos.
Desventajas: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane.
No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped
We were not aware of this configuration.
Ventajas: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.
Desventajas: See above
