British Airways (BA)
| Código IATA | BA |
|---|---|
| Rutas | 492 |
| Ruta principal | Londres-Heathrow a Edimburgo |
| Aeropuertos en los que opera | 216 |
| Aeropuerto principal | Londres-Heathrow |
Desventajas: Needs WiFi
Ventajas: Food
Desventajas: Organization
Ventajas: Pilot communication
Desventajas: Free snacks & drinks
Ventajas: Not amazing...rather lack of attention.
Desventajas: It was 20 of us in the cabin. Better attention? More alcohol?
Desventajas: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.
Desventajas: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets .
Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !!
Third when i checked in and wanted to chose my seat 50$ each !!!
Desventajas: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener
Desventajas: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app
Desventajas: Too long to get luggage off plane
Desventajas: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.
Ventajas: Our flight attendant was awesome. Very friendly and attentive.
Desventajas: The cabin temperature was cold and the flight was delayed by over an hour.
Ventajas: Staff was great. Good experience for our first overseas flight
Ventajas: The service, was excellent
Desventajas: Other passengers not respecting the crews instructions.....
Ventajas: Crew good, plane clean.
Desventajas: Seats very cramped.
Desventajas: Leg room is laughable and charging $65 to check a bag is ridiculous.
Desventajas: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.
Ventajas: The crew were amazing and attentive
Desventajas: nothing that i can think of
Desventajas: Luggage Fees out of Croatia despite my One World Status were a big surprise!
Desventajas: La comida, y que ojalas algunos hablaran español, así el mundo se habré más.
Desventajas: WiFi
Desventajas: Entertaining on board
Desventajas: Honestly nothing needed improvement/ it was a really good experience!
Ventajas: Speed boarding and organized overall. Nice crew.
Desventajas: The airplane was really old.
Desventajas: - Leave on time
- Working onboard Entertainment system
Ventajas: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.
Desventajas: Food selection
Desventajas: Checking, boarding and overall experience
Ventajas: Yes
Desventajas: Was excellent
Ventajas: The crew.
Desventajas: The aircraft: too old! No charging ports, entertainment system horrible.
The food was not super.
Ventajas: The crew were all nice.
Desventajas: Aircraft VERY aged--NO charging ports?!
Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such.
Do NOT get the veggie pasta, it's terrible.
Overhead bins do not hold large bags correctly.
Desventajas: The cabin lights were left on too long for a red eye.
Cramped quarters - but that is true of every airline now.
We did receive a blanket and pilllow, which was nice.
Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK
Nice smooth flight.Nice pleasant crew
Ventajas: Crew was very nice and no surprises while boarding at the gate
Desventajas: You had to pay for snacks or water
Ventajas: The food. Crew was ok
Desventajas: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $
Ventajas: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.
Desventajas: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose
Ventajas: Crew was amazing
Desventajas: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!
Desventajas: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!
Ventajas: The crew was nice
Desventajas: Se take to much turbulence
Desventajas: Rerouted thru LA and I have filled in all the challenges faced in previous review.
Desventajas: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...
Ventajas: Crew was nice. No water or basic beverage service
Desventajas: Water or basic beverage service
Ventajas: Crew was amazing!!!
Desventajas: The onboard entertainment
Desventajas: The entertainment system broke down and the flight attendants seemed sassy
Ventajas: the price is why we chose BA, but never again
Desventajas: crew seemed bored and annoyed to be on the plane, seats were pretty awful
Ventajas: Smooth boarding/ de-planing ; everything was on time
Desventajas: Small aircraft
Ventajas: The crew was amazing
Desventajas: Great job
Ventajas: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.
Ventajas: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??
Desventajas: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.
Desventajas: complimentary water needed
Ventajas: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!
Desventajas: 5 stars all around
Ventajas: Amazing crew , very accommodating , and friendly , professional, excellent!
Desventajas: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.
Ventajas: Seats were small.
Desventajas: The boarding process was inefficient and long. The seats don’t recline and very little leg room.
Desventajas: On time departure
Ventajas: Problems started at check in and it went downhill from there
Desventajas: Customer service mostly
Ventajas: It was incredibly quick!
Desventajas: Please provide enough blankets. The canin was cold!!!
Ventajas: Crew was amazing
Desventajas: The food needs a lot of work
Ventajas: -
Desventajas: Entertainment didn’t work, big delay broken seat
Desventajas: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.
Desventajas: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.
Desventajas: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight
Ventajas: Staff was great. Good experience for our first overseas flight
Ventajas: The crew were amazing and attentive
Desventajas: nothing that i can think of
Desventajas: WiFi
Desventajas: Entertaining on board
Desventajas: Honestly nothing needed improvement/ it was a really good experience!
Ventajas: Speed boarding and organized overall. Nice crew.
Ventajas: Yes
Desventajas: Was excellent
Desventajas: The cabin lights were left on too long for a red eye.
Cramped quarters - but that is true of every airline now.
We did receive a blanket and pilllow, which was nice.
Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK
Nice smooth flight.Nice pleasant crew
Ventajas: Crew was amazing!!!
Desventajas: The onboard entertainment
Ventajas: Smooth boarding/ de-planing ; everything was on time
Desventajas: Small aircraft
Ventajas: The crew was amazing
Desventajas: Great job
Ventajas: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.
Ventajas: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!
Desventajas: 5 stars all around
Ventajas: Amazing crew , very accommodating , and friendly , professional, excellent!
Desventajas: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.
Desventajas: Needs WiFi
Desventajas: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets .
Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !!
Third when i checked in and wanted to chose my seat 50$ each !!!
Desventajas: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app
Ventajas: The service, was excellent
Desventajas: Other passengers not respecting the crews instructions.....
Desventajas: Luggage Fees out of Croatia despite my One World Status were a big surprise!
Desventajas: La comida, y que ojalas algunos hablaran español, así el mundo se habré más.
Desventajas: The airplane was really old.
Ventajas: Crew was very nice and no surprises while boarding at the gate
Desventajas: You had to pay for snacks or water
Ventajas: Crew was amazing
Desventajas: Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!
Desventajas: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!
Ventajas: Crew was nice. No water or basic beverage service
Desventajas: Water or basic beverage service
Ventajas: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??
Desventajas: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.
Ventajas: Seats were small.
Desventajas: The boarding process was inefficient and long. The seats don’t recline and very little leg room.
Ventajas: It was incredibly quick!
Desventajas: Please provide enough blankets. The canin was cold!!!
Desventajas: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.
Desventajas: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.
Desventajas: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight
Ventajas: Food
Desventajas: Organization
Ventajas: Pilot communication
Desventajas: Free snacks & drinks
Ventajas: Not amazing...rather lack of attention.
Desventajas: It was 20 of us in the cabin. Better attention? More alcohol?
Desventajas: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.
Desventajas: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener
Desventajas: Too long to get luggage off plane
Desventajas: We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered.
Ventajas: Our flight attendant was awesome. Very friendly and attentive.
Desventajas: The cabin temperature was cold and the flight was delayed by over an hour.
Ventajas: Crew good, plane clean.
Desventajas: Seats very cramped.
Desventajas: Leg room is laughable and charging $65 to check a bag is ridiculous.
Desventajas: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.
Desventajas: - Leave on time
- Working onboard Entertainment system
Ventajas: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.
Desventajas: Food selection
Desventajas: Checking, boarding and overall experience
Ventajas: The crew.
Desventajas: The aircraft: too old! No charging ports, entertainment system horrible.
The food was not super.
Ventajas: The crew were all nice.
Desventajas: Aircraft VERY aged--NO charging ports?!
Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such.
Do NOT get the veggie pasta, it's terrible.
Overhead bins do not hold large bags correctly.
Ventajas: The food. Crew was ok
Desventajas: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $
Ventajas: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.
Desventajas: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose
Ventajas: The crew was nice
Desventajas: Se take to much turbulence
Desventajas: Rerouted thru LA and I have filled in all the challenges faced in previous review.
Desventajas: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...
Desventajas: The entertainment system broke down and the flight attendants seemed sassy
Ventajas: the price is why we chose BA, but never again
Desventajas: crew seemed bored and annoyed to be on the plane, seats were pretty awful
Desventajas: complimentary water needed
Desventajas: On time departure
Ventajas: Problems started at check in and it went downhill from there
Desventajas: Customer service mostly
Ventajas: Crew was amazing
Desventajas: The food needs a lot of work
Ventajas: -
Desventajas: Entertainment didn’t work, big delay broken seat
