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Long trip, but good!

Ventajas: Decent flight from SFO to HEL, friendly staff ...

Desventajas: Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten).

Great flight from HEL to SFO!

Ventajas: Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight.

Desventajas: The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food.

Ventajas: Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience

Good flight from SFO to HEL

Ventajas: The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft.

Desventajas: Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight

A Great Airline in a Sea of Mediocrity

Ventajas: I really enjoyed the flight...everything was smooth and we arrived on schedule.

Ventajas: Friendliness of staff