Candlewood Suites FT Myers I-75

Staff was friendly and helpful

They checked me into another person's room. Literally gave me a key to a room with another guest in it. Excuse was that the front desk employee was "new trainee", but someone should have checked it. To me, that should NEVER occur. What if the individual had been getting out of the shower or something when I came walking in? Unacceptable. Second, the lobby "store" had 7 different brands of energy drinks, but not a single regular soda such as a Diet Coke. I asked the clerk if they had ANY non-energy cold drinks, and her reply was simply that they were "Out of them". The water never got above lukewarm in the shower- obvious the water heaters were set to save money, but come on man, not even slightly hot. Finally, the walls in the rooms are paper thin- I could hear every word of a normal volume level conversation of the people in rooms next to me- even with the TV on.

Room was filled with smell of cigarette smoke and a band session playing next door.