Japan Airlines (JL)
Japan Airlines (JL)
Japan Airlines (JL)
Japan Airlines (JL)
Japan Airlines (JL)
Japan Airlines (JL)
| Código IATA | JL |
|---|---|
| Rutas | 303 |
| Ruta principal | Okinawa Naha a Tokio Haneda |
| Aeropuertos en los que opera | 85 |
| Aeropuerto principal | Tokio Haneda |
Ventajas: Everything
Desventajas: Connection time at Narita is too long
Ventajas: Love everything
Desventajas: None
Ventajas: None
Desventajas: Crew was not very helpful
Ventajas: Crew was amazing, food was great.
Desventajas: None
Ventajas: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.
Desventajas: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.
Ventajas: The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.
Desventajas: The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.
Ventajas: Very friendly and accommodating crew.
Ventajas: The cabin crew was excellent -- friendly, always helpful, energetic.
Desventajas: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.
Ventajas: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.
Desventajas: Communication
Ventajas: crew amazing
Ventajas: Cabin crew were very helpful and polite.
Desventajas: Food lacked flavor.
Desventajas: Flight delays are always disappointing.
Ventajas: 3 hour flight and had a meal
Several drinks and crew was very attentive
Also seats were very comfortable and spaced well
Desventajas: Nothing really other then maybe a better selection of movies but I am not picky
Great flight
Ventajas: One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.
Desventajas: Several flight attendants gave me wrong drinks.
Desventajas: Good
Desventajas: Better food
Ventajas: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.
Desventajas: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.
Ventajas: Great service for economy. Very attentive flight attendants.
Ventajas: Amazing crew
Desventajas: Perfect
Entertainment/Seating
Ventajas: Pretty limited movie offerings
Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive
Desventajas: Many movies were old
Delayed Flight
Ventajas: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers
They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability
Desventajas: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.
Desventajas: The Entertainment screen could have been larger.
Economy Review
Ventajas: Flight went well and was on time. 2nd best experience for economy seat.
Ventajas: Professional and friendly crew.
Food was excellent
Ventajas: Professional and friendly crew
Desventajas: Food quality from Jakarta is bad
Ventajas: Crew was professional and friendly
Desventajas: Continuous improvement
Ventajas: Delay of check in with upgrade
Desventajas: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight
Desventajas: Very professional and friendly crew. Food quality was excellent.
Ventajas: The crew and food was amazing, with ample entertainment selections.
Desventajas: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.
Desventajas: Electricity didn’t work in my pod
Desventajas: More movie choices. More substantial second meal.
Ventajas: 33" seats
Desventajas: nothing
Ventajas: 33" seats
Desventajas: nothing
Ventajas: It wasn't JAL it was American.
Desventajas: Boarding took forever and flight was delayed
Ventajas: Typical JAL, nearly everything was fantastic.
Desventajas: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.
Desventajas: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.
Ventajas: The crew was organized and efficient.
Desventajas: Entertainment: movie choices were limited.
Ventajas: The crew was efficient and very helpful.
Desventajas: Entertainment choices of selected movies were limited.
Ventajas: Seat super comfy
Desventajas: All okay
Desventajas: Seat cushion could use more cushioning. Larger portions of drinks served
Ventajas: Crew was very polite. Great food and service.
Ventajas: The seat was very spacious
Desventajas: More space to put things
Ventajas: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.
Desventajas: Nothing. The experience for international economy was perfect.
Ventajas: Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off.
Desventajas: The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future.
Ventajas: I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.
Desventajas: Money return policy
Ventajas: The crew amazing. Food was great
Desventajas: Nothing
Ventajas: Crew and service were outstanding!
Desventajas: I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.
Ventajas: I volunteered when flight attendant asked if I would help in exit row responsibility.
Desventajas: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!
Ventajas: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.
Desventajas: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!
Ventajas: The crew was attentive and service was excellent.
Desventajas: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM.
Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.
Ventajas: Punctual and direct flight NRT-BOS. Time-efficient.
Ventajas: Crew was attentive and informative of delays
Desventajas: This was American Airlines .. my Bags came out late even though i was in Biz Class
Desventajas: I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.
Desventajas: Good space with large seats. Good food and service.
Ventajas: I think Japan Airlines is the best airline.
Desventajas: one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.
Ventajas: Happy crew.
Desventajas: more selection of hollywood movies
Ventajas: Love everything
Desventajas: None
Ventajas: Crew was amazing, food was great.
Desventajas: None
Ventajas: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.
Desventajas: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.
Ventajas: The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.
Desventajas: The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.
Ventajas: Very friendly and accommodating crew.
Ventajas: 3 hour flight and had a meal
Several drinks and crew was very attentive
Also seats were very comfortable and spaced well
Desventajas: Nothing really other then maybe a better selection of movies but I am not picky
Great flight
Desventajas: Good
Desventajas: Better food
Ventajas: The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.
Desventajas: I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.
Ventajas: Great service for economy. Very attentive flight attendants.
Ventajas: Amazing crew
Desventajas: Perfect
Desventajas: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.
Desventajas: The Entertainment screen could have been larger.
Economy Review
Ventajas: Flight went well and was on time. 2nd best experience for economy seat.
Ventajas: Professional and friendly crew.
Food was excellent
Ventajas: Professional and friendly crew
Desventajas: Food quality from Jakarta is bad
Ventajas: Crew was professional and friendly
Desventajas: Continuous improvement
Ventajas: Delay of check in with upgrade
Desventajas: Very professional and friendly crew. Food quality was excellent.
Desventajas: Electricity didn’t work in my pod
Ventajas: 33" seats
Desventajas: nothing
Ventajas: 33" seats
Desventajas: nothing
Ventajas: It wasn't JAL it was American.
Ventajas: Typical JAL, nearly everything was fantastic.
Desventajas: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.
Ventajas: The crew was organized and efficient.
Desventajas: Entertainment: movie choices were limited.
Ventajas: The crew was efficient and very helpful.
Desventajas: Entertainment choices of selected movies were limited.
Ventajas: Seat super comfy
Desventajas: All okay
Ventajas: Crew was very polite. Great food and service.
Ventajas: The seat was very spacious
Desventajas: More space to put things
Ventajas: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.
Desventajas: Nothing. The experience for international economy was perfect.
Ventajas: Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off.
Desventajas: The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future.
Ventajas: I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.
Desventajas: Money return policy
Ventajas: The crew amazing. Food was great
Desventajas: Nothing
Ventajas: Punctual and direct flight NRT-BOS. Time-efficient.
Desventajas: Good space with large seats. Good food and service.
Ventajas: I think Japan Airlines is the best airline.
Ventajas: Happy crew.
Desventajas: more selection of hollywood movies
Ventajas: Everything
Desventajas: Connection time at Narita is too long
Ventajas: None
Desventajas: Crew was not very helpful
Ventajas: The cabin crew was excellent -- friendly, always helpful, energetic.
Desventajas: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.
Ventajas: crew amazing
Ventajas: Cabin crew were very helpful and polite.
Desventajas: Food lacked flavor.
Ventajas: One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.
Desventajas: Several flight attendants gave me wrong drinks.
Entertainment/Seating
Ventajas: Pretty limited movie offerings
Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive
Desventajas: Many movies were old
Desventajas: More movie choices. More substantial second meal.
Desventajas: Seat cushion could use more cushioning. Larger portions of drinks served
Ventajas: Crew and service were outstanding!
Desventajas: I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.
Ventajas: The crew was attentive and service was excellent.
Desventajas: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM.
Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.
Desventajas: one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.
Ventajas: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.
Desventajas: Communication
Desventajas: Flight delays are always disappointing.
Delayed Flight
Ventajas: Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers
They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability
Desventajas: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight
Ventajas: The crew and food was amazing, with ample entertainment selections.
Desventajas: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.
Desventajas: Boarding took forever and flight was delayed
Desventajas: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.
Ventajas: I volunteered when flight attendant asked if I would help in exit row responsibility.
Desventajas: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!
Ventajas: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.
Desventajas: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!
Ventajas: Crew was attentive and informative of delays
Desventajas: This was American Airlines .. my Bags came out late even though i was in Biz Class
Desventajas: I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.
