Loved the location. Comfortable beds. Clean rooms. No loud kids or partying. Friendly staff. Found the “text” service was very helpful in getting ice and extra towels delivered. Would stay there again.
Few observations rather than dislikes. Once arrived went to the restaurant at 10 to find it was closed. No problem we had drinks (Daniel was great). Tried to have room service the following night, called order at 10:30pm. Was told kitchen was closed (was understood that the kitchen closes at 11pm). Tried to have a drink a few nights after and the bartender (a girl with short black hair this time) couldn’t find the cocktail menu. Once found and we went to order every drink we asked for was not available. She did make one drink and sadly it was too strong. Didn’t finish it. Very nonchalant attitude. She gave a feeling almost like we were interrupting her text conversation she was having while making my drink. There was also a day we didn’t receive room service even though the sign was hanging on the door. Only mentioning this because I work in the industry as well and hope that sharing these things makes for a more memorable stay for anyone.
Eventhough an old hotel, it is cery well maintained. Rooms are nice and the pool deck is perfect for a relaxing day.
They could not find my reservation. Check-in took over 25mns.
Una buena sorpresa
Bien situado, el personal es agradable, habitación no muy grande y baño muy grande.
Don't stay here
terrible service COCKROACHES- when I told the front desk there were cockroaches in my room- there was no apology or anything super dark rooms- like you are staying in a dungeon with no natural daylight
Staff was unhelpful and delayed providing a room until Kayak faxed over confirmation, even though I had a confirmation number and email on my phone. When I finally got the room it was not cleaned from the previous occupant, there were dirty towels on the floor, dirt in the sink, and dirty sheets. Will not be going to this hotel again.
Price Gouging Criminals.
We booked to get some A/C after Hurricane Irma. When we arrived they would not honor the rate we had already paid online and tried to charge us an extra $65 per night. They wouldn't budge. Do not pay these Criminals, they should be out of business.
No era nada como lo anuncian. Casi como volver a 1981, pero peor. Mi colega y yo tuvimos ataque de alergia enorme una vez que entramos en la habitación. Tuvimos que salir e ir a otro hotel. Muy mal.
Location was great to avoid the south beach madness
Wifi was weak and pool needs more seating
Nuestro aire acondicionado no refrescaba todo el tiempo. Llamamos para que lo arreglaran y nada. El personal no fue totalmente amable en el check-in. Encontramos 3 cucarachas en nuestra estancia de dos noches - desagradable.
Beautiful hotel, lovely stay
The hotel is absolutely beautiful and is literally across the street from CocoWalk. The staff is very friendly and helpful.
The only negatives were that the hot tub in my room wasn't working property and we had to call maintenance to fix it, which was done in 5 minutes. The TV wasn't working either but maintenance took care of that in 5 minutes also. Neither of these are a big deal but its annoying when things don't work.
The attention of the front desk staff and the restaurant.
Room was very dirty, had to use shoes all the time, otherwise feet would get dirty immediately. Shower tub dirty also, and shower faucet about 1/2 inches away from the wall, which , I believe , from some previous repair that had to be done regards to plumbing, and was poorly fixed. showing a hole in between. Mildew thru out the bathtub surroundings, which proves that no proper cleaning was been done. Not for one day that we were there did the cleaning staff leave enough towels for the 4 quests. We had always to walk around the floor to find someone that was cleaning another room and ask for more towels. Closet doors extremely heavy to move. Mattress of the bed close to the wall, sinks to the middle as soon as you lay down. Not at all what I expected from a Hotel that use to be one of the finest in the area. Overnight parking fee very high. In my opinion, all that is due to bad management and it can bring the place down very fast. I would not recommend your hotel to anyone that asked my opinion.
El guardacoches y personal de recepción son los mejores.
Gran ambiente y comodidades. La piscina era increíble como la comida. El personal era amable y servicial.
El servicio de teléfono móvil era bastante horrible. Aparte de eso, nada!
Me gustó todo sobre el Mayfair. Encantador, corporativos, hotel boutique en Coconut Grove. Hermosa piscina, cabañas y bar de la piscina y la comida. Encantador, amplias habitaciones con balcón privado con bañera de hidromasaje y tumbona. El personal era servicial. Me encantaría volverme a hospedar aquí de nuevo y sin duda. También, la pequeña zona de tiendas justo al cruzar la calle.
Me encanta el hotel y servicios
Tenía que haber técnico operar jacuzzi
Si decides alojarte en Mayfair Hotel & Spa, te encontrarás en una fantástica zona de Miami (Coconut Grove) y estarás a menos de 15 minutos en coche de Universidad de Miami y Distrito comercial del centro de Miami. Tendrás un centro de negocios abierto las 24 horas, un servicio de limusina o coche con chófer y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Miami? En este hotel tienes a tu disposición 790 metros cuadrados de espacio con zona para conferencias.
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