Renta de autos en Vancouver

Ventajas: Car was comfortable.

Desventajas: Price ended up costing double what was quoted. I even dropped the car off a day early and the price "could not be adjusted" Insurance was too pricey in my opinion. Bad customer service. Reservation told me a pick-up/drop-off address that was permanently closed so I had to make my way to another location. When I tried to call to talk to someone about the pick-up I got the worst automated service with no way to talk to a live person. Never booking through these guys again.

Desventajas: Both our pickup, and dropoff, locations were closed--the pickup location had a phone number we could call for service, and the dropoff location had a drop box for the keys so we couldn't confirm the condition of the car with National when we left it.

Not as expected

Ventajas: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there wasI had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change. already a delay due to location change. I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.

Desventajas: I had arrived the location indicated from email only finding it closed down and need to go another location to pick up, my trip was delayed because of that. They didn't have the car I book, instead gave me an SUV which is more costly on gas. I accepted it but it was not clean inside, I find very dusty inside but I ran out of time to go back to change it as there was already a delay due to location change.

Good cars but this location is understaffed

Ventajas: The car was clean

Desventajas: No signs to the south terminal location and once there there is no one at the kiosk. It took me a while to understand there is a dropbox and where to park the car. Better directions would have been appreciated

Ventajas: El coche era cómodo.

Desventajas: El precio terminó costando el doble de lo que se cotizaba. Incluso dejé el coche un día antes y el precio "no se podía ajustar" el seguro era demasiado caro en mi opinión. Mal servicio al cliente. La reserva me dijo una dirección de recogida/traslado de vuelta que estaba permanentemente cerrada, así que tuve que ir a otro lugar. Cuando traté de llamar para hablar con alguien acerca de la recogida me dieron el peor servicio automatizado sin manera de hablar con una persona en vivo. Nunca reserves a través de estos chicos de nuevo.