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Ventajas: Substantial legroom in all seats.

Desventajas: There were no entertainment options. The beverage selection is minimal - no hot tea, Pepsi but not other Pepsi products. We had a 1.5 hour delay with no explanation, sat on the tarmac another hour, and I have landed but am currently reaching an hour on sitting on *this* tarmac. Our flight was originally supposed to land at 2130, we are now coming up on midnight and still on the plane! And although this is not the fault of the airline, there were quite a large number of children under the age of 5 and two screamed THE ENTIRE TIME. The delay, the flight, and this current wait. I will not fly Interjet again and absolutely will not recommend it, no matter how affordable the tickets as compared to other airlines.

Ventajas: Very nice people you guys have. Amazing crews.

Desventajas: Waited to long to get boarding pass 2 hrs 1/2 . Actual meal. B

Ventajas: Very nice boarding agents

Desventajas: More water available

Desventajas: Los retrasos

Ventajas: Check-in was fast

Desventajas: Food!

Ventajas: The People who works in the front desk are excellent

Desventajas: The food could’ve had been better.

Desventajas: On time. Good flight

Desventajas: Good service, good airline

Ventajas: The interjet crew was extremely nice

Desventajas: Both flights were late...the first flight was 25 minutes behind and second connection flight was 45 minutes late

Ventajas: Honestly this is a terrible airline. After flying them several times we have decided we will Never fly them again. No one really knows what’s going on, flights are delayed and everything takes forever

Desventajas: If you’re not going to be on time please tell us that so we know. Don’t just switch the gate and not put up any signage to not tell people where they are going. Boarding two flights out of the same gate at the same time is ridiculous and to top it off there are 6 people all standing around doing nothing. Multiple bad services from a bad airline. Will only fly Aeromexico from now on. Lesson learned.

Ventajas: the plane didn't crash.

Desventajas: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Ventajas: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Desventajas: Broken monitor and seat

Desventajas:

Desventajas: Lost connection because the first flight was canceled

Desventajas: Both flights were late...the first flight was 25 minutes behind and second connection flight was 45 minutes late

Ventajas: The seats

Desventajas: Flight delay with no information to tell us what was happening. No competent staff at the airport in Cancun. Hour delay for bags with no information.

Ventajas: Lots of leg room

Desventajas: Flight was late and seats are uncomfortable.

Desventajas: Nothing. Perfect flight.

Ventajas: That it got me where I needed to go.

Desventajas: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Desventajas: More communication on the flight delay

Ventajas: Boarding went well.

Desventajas: Crew could be more attentive. They avoided passengers most of the time.

Desventajas: Nice flight. Plenty of beverages. 1 meal and a sandwich later. Would recommend to anyone.

Ventajas: Wick and efficient service. On time. Comfortable and clean aircraft. Crew was flexible to guests needs.

Desventajas: The fligth could come with entertainment services

Ventajas: The best thing was check in, cordial, efficient and helpful

Desventajas: The security is a double, they do it twice, creating delay and discomfort, no distinction for older people like in the US, or people in wheelchairs and the space is tiny. The seats could be better even business class seats were bad and could barely be reclined. Copa sucks. Big delay in luggage, what's the point of going through immigration fast and waiting for over 40 min for luggage all this for $1000 ticket

Ventajas: Employees at o'hare were nice and helpful

Desventajas: The plane was hot and took too long to get off once we landed.

Desventajas: Tuve dos horas 15 minutos de retraso. Haciéndome perder todo a lo que viajaba a Guadalajara.

Ventajas: Flight attendants amazing

Desventajas: Boarding crew very rude

Ventajas: All crew provided great service

Desventajas: Food

Desventajas: Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare

Ventajas: price and speed of embarging

Desventajas: seat confort

Ventajas: Todo fue de mi agrado

Ventajas: Nothing

Desventajas: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake

Ventajas: Great crew. Old plane but comfy

Ventajas: Everything

Desventajas: Nothing

Ventajas: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Ventajas: Seating and serving, both very good

Desventajas: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Ventajas: Bad experience

Desventajas: Good evening,  There has been a long list of issues with our travel from Toronto to Guyaquil.   I would like to request a phone call with a supervisor or manager as soon as possible to discuss the long list of many issues my wife, baby, and I have experienced with this very unprofessional airline.  Please let me know if we can sceduale a phone call as soon as possible and find a solution.  This has been the worst travel experience of my wife and I life. Interjet is horrible and I can't wait to share these issues with you. Please contact me asap as this is urgent and the issues are extreme and unheard of.  1647 648 2537 M. Basel Kaskas.  1647 648 2537

Ventajas: Fast, hassle free flight. Plenty of leg room

Ventajas: All crew provided great service

Desventajas: Food

Ventajas: Confort

Desventajas: Its ok

Desventajas: They ran out of dinner selection options and beverages

Ventajas: Crews were helpful. Seats are comfortable enough.

Desventajas: Foods could have been better. But, all airlines foods are pretty bad.

Ventajas: Great crew and service.

Ventajas: The crew was very good

Desventajas: Nothing

Desventajas: Plane was very old and not well cleaned. Very rough and shaky landing.

Ventajas: Doritos were amazing

Ventajas: All crew provided great service

Desventajas: Food

Ventajas: Siempre es un placer viajar con Interjet

Desventajas: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Ventajas: Seating and serving, both very good

Desventajas: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Ventajas: All was great!

Ventajas: Great crew. Old plane but comfy

Desventajas: Extremely slow check in process, which translates in suitcase left behind and all the inconvenience of that. No on board entertainment. Aircraft is very old

Ventajas: The best thing was check in, cordial, efficient and helpful

Desventajas: The security is a double, they do it twice, creating delay and discomfort, no distinction for older people like in the US, or people in wheelchairs and the space is tiny. The seats could be better even business class seats were bad and could barely be reclined. Copa sucks. Big delay in luggage, what's the point of going through immigration fast and waiting for over 40 min for luggage all this for $1000 ticket

Ventajas: Las películas estaban excelentes

Desventajas: Facilitar internet en el avión sin costo

Ventajas: On time quick service. Clean and comfortable aircraft.