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Desventajas: I could have been on the flight

Ventajas: N/A

Desventajas: N/A

Ventajas: Nothing really

Desventajas: On time flight. Had a 2 hr delay

Ventajas: Staff were friendly.

Desventajas: The turbulence was really terrible both ways. It made me question Interjet’s planes.

Desventajas: Las peliculas, actualizarlas, no servía el cargador usb

Ventajas: ME GUSTO LAS OPCIONES DE LAS BEBIDAS

Desventajas: LLAMAN A ABORDAR A VARIOS VUELOS SIMULTANEAMENTE Y CON POCO ORDEN

Ventajas: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Desventajas: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Desventajas: Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from

Desventajas: Sitting in first class

Desventajas: Food, at least for first class.

Ventajas: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Desventajas: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Desventajas: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Ventajas: Got there safely.

Desventajas: The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!

Ventajas: Clean comfortable flight, safe. Nice crew.

Desventajas: Better snacks!!! More room between seats!!!

Desventajas: Little planes need an interior restoration to make them look better.

Ventajas: Quick flight, made great time.

Desventajas: El espacio entre sillas es demasiado reducido. No hay espacio entre las rodillas y el asiento del frente. Muy mal espacio e incómodo.

Ventajas: N/A

Desventajas: N/A

Ventajas: The flight and crew

Desventajas: My interjet app didn’t create my boarding pass???

Desventajas: Flight left 90mins late. Crew did not allow passengers to occupy empty priority rows (slightly more legroom), even though this would have made the flight more comfortable also for people in regular economy seats, who would also have benefited from an unoccupied chair on their row (there were 3 empty rows). Seemed like an extremely stingy move on behalf of the airline.

Desventajas: Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare

Ventajas: Good takeoff, good landing.

Desventajas: Food very cheap.

Desventajas: space

Ventajas: Puntualidad

Desventajas: Snacks

Ventajas: Flight attendants amazing

Desventajas: Boarding crew very rude

Desventajas: Information could have been better. Delayed, website not able to check in, it was so frustrating

Ventajas: El avión es cómodo y el personal amable

Desventajas: Tanto el vuelo de salida de Costa Rica había México como el vuelo de México hacia Costa Rica salieron con hora y media de atraso.. En el vuelo de regreso, en el aeropuerto no nos daban ninguna información sobre el vuelo y no había personal de Interjet para evacuar dudas. Para rematar, nos perdieron una maleta al llegar a Costa Rica. Es importante señalar que cuando entregamos la maleta en el aeropuerto de México, no había personal ayudando para mover las maletas y estaban acumuladas en la zona de check-in

Desventajas: This airline never boards before the time of departure

Desventajas: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.

Ventajas: Aeromexico Boeing 737s are great. No complaints here.

Desventajas: Excelente

Ventajas: PARA EMPEZAR, EL VUELO SE ATRASO 4 HORAS. YO VIAJO CON UNA NIÑA DE 2 AÑOS. NO ME DAN VALES DE COMIDA, ME COBRAN 3 MALETAS (COSA QUE ES ILEGAL). MI VUELO ATERRIZÓ EN LA CIUDAD DE MEXICO 3 DE LA MAÑANA. NO RECIBÍ NI 1 PESO DE RECOMPENSA DE TODO LO PERDIDO Y EL MAL DÍA QUE ME HICIERON PASAR

Ventajas: N/A

Desventajas: N/A

Desventajas: This airline never boards before the time of departure

Ventajas: Interjet. Was 2 hours late and disrespectfully done

Ventajas: Nothing

Desventajas: The fact that my flight as rescheduled which caused me to miss my outgoing flight and thus miss my vacation. I contacted the airline and they said that they were unable to assist me.

Desventajas: Salen a veces fuera de hora los vuelos o con demasiado retraso.

Desventajas: Interjet is a really great airline- best seat pitch in the “economy” class. They deserve your business!

Ventajas: Boarding and kindness

Desventajas: Some Juice at least

Desventajas: Information could have been better. Delayed, website not able to check in, it was so frustrating

Ventajas: On time, service was good

Desventajas: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.

Ventajas: The boarding was great and moved very well. The crew super friendly and helpful.

Desventajas: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.

Ventajas: Super comfortable and inflight entertainment was amazing

Ventajas: Good flight, got home early.

Ventajas: good service

Desventajas: a better airplane

Ventajas: Puntualidad

Desventajas: Snacks

Ventajas: Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out. Next tine I will demand my aisle purchase is hononored

Desventajas: My aisle purchase being respected

Ventajas: Genial la tripulación

Ventajas: Vuelo atrasado más de una hora, no nos dieron alimentación por el atraso, avión poco confortable

Desventajas: Mejorar tema de alimentación y trabajar servicio al cliente con la tripulación,,, algunos, no todos hago la aclaración son poco amables

Ventajas: Staff were friendly.

Desventajas: The turbulence was really terrible both ways. It made me question Interjet’s planes.

Ventajas: Muy cómodo el asiento

Desventajas: Dar más opción para el tipo de snack.

Ventajas: The flight and crew

Desventajas: My interjet app didn’t create my boarding pass???

Ventajas: Crew was amazing

Desventajas: Everything was pleasant

Ventajas: The boarding was great and moved very well. The crew super friendly and helpful.

Desventajas: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.

Desventajas: We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!

Ventajas: Dinner was great

Desventajas: Seats are REALLY small

Ventajas: The flight attendant in business class was awesome!

Desventajas: Couldn't hear announcements over PA system

Desventajas: Little planes need an interior restoration to make them look better.

Ventajas: Nothing

Desventajas: Free Luggage the prices for 1 check in piece is way too much.

Ventajas: Boarding and kindness

Desventajas: Some Juice at least

Ventajas: The crew was reasonably pleasant.

Desventajas: We took off late, and therefore landed late. And THEN, we spent an excessive amount of time on the tarmac before being dropped off at a "remote gate," then taking a bus to the terminal itself. The delay caused us to miss our ground transportation arrangements and have to scramble to find an alternative. It was very frustrating and very stressful. And, on top of all that, the seats were quite uncomfortable.

Ventajas: Confort

Desventajas: Its ok

Desventajas: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Desventajas: Just water and coffee. Needed some variety.

Ventajas: Great crew.

Desventajas: Entertainment system malfunctioned constantly

Desventajas: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Ventajas: Landed early and everything was just as expected.

Desventajas: Everything perfect

Ventajas: We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back.

Ventajas: On first and off first

Desventajas: For paying for a business ticket and to be offered a bag of potato chips is unacceptable though I did have a few alcohol drinks. Seats were also well worn.

Desventajas: El abordaje no tenia informacion real del tiempo y la secuencia por zonas es innecesaria cuando es posicion remota. La señalizacion en la sala de espera ultima es confusa cuando hay muchos vuelos.

Ventajas: The airplane was brand new.

Desventajas: Nothing

Desventajas: Horarios...

Ventajas: El personal muy amable

Desventajas: Los itinerarios que los respeten

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: To

Ventajas: Aeromexico Boeing 737s are great. No complaints here.

Ventajas: Puntualidad

Desventajas: Snacks