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Ventajas: Crew was very warm and friendly

Desventajas: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Ventajas: Comfortable and Clean

Desventajas: The food

Ventajas: Got to the destination

Desventajas: Everything

Ventajas: Great

Desventajas: Seats not comfortable for long haul, better care

Desventajas: Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Ventajas: Crew was very pleasant and kind

Desventajas: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Ventajas: Comfortable and Clean

Ventajas: Seat back tv’s

Desventajas: Flight was delayed over 3 hours, food was mediocre at best

Ventajas: The crew and snacks

Desventajas: They take the headphones about an hour before landing which isn’t ideal.

Ventajas: Seat was both comfortable and spacious. Crew were very attentive and personable.

Desventajas: Really great flight. Can’t say enough about it.

Ventajas: Everything was great thanks

Desventajas: Perfect trip

Desventajas: The entertainment

Ventajas: The crew was cranky at the beginning of the flight.

Desventajas: More space!

Ventajas: Great Crew

Desventajas: It would have been better had we not had a delay of 50 Minutes

Ventajas: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Ventajas: Crew was very pleasant and kind

Desventajas: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Ventajas: Comfortable and Clean

Ventajas: Really friendly and efficient crew.

Desventajas: Seats and entertainment screen.

Desventajas: The entertainment

Desventajas: Perfect flight

Ventajas: Nothing

Desventajas: Everything.

Ventajas: Everything was fine!

Desventajas: Everything was fine!

Ventajas: Comfortable and Clean

Ventajas: Seat back tv’s

Desventajas: Flight was delayed over 3 hours, food was mediocre at best

Desventajas: Everything was super. Really

Ventajas: The food was good

Desventajas: The seats were very cramped

Ventajas: Wine. Good movies

Desventajas: USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible

Ventajas: The punctuality and the entertainment

Desventajas: Perhaps a more organized boarding process

Ventajas: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Ventajas: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Desventajas: She could have informed me they where no longer available.

Ventajas: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Ventajas: Great Crew

Desventajas: It would have been better had we not had a delay of 50 Minutes

Ventajas: Great flight

Ventajas: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Desventajas: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Ventajas: Great flight

Ventajas: The take off and landing was peaceful and on time

Desventajas: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Ventajas: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Desventajas: Controll the quantity of packages per person

Desventajas: Everything

Ventajas: Great

Desventajas: The food

Ventajas: Comfortable and Clean

Ventajas: Planes were comfortable and well maintained.

Ventajas: Love Lufthansa

Ventajas: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Ventajas: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Desventajas: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Ventajas: The food was good

Desventajas: The seats were very cramped

Ventajas: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Ventajas: Crew was very pleasant and kind

Desventajas: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Ventajas: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Ventajas: The crew, leg room with seats! The flight crew was extremely nice!!!!

Desventajas: Everything was pleasant....I wouldn’t change anything.

Ventajas: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Ventajas: Comfortable and Clean

Desventajas: The ife screen was extremely slow and unresponsive.

Desventajas: Everything was excellent! I will be flying with them again!

Ventajas: Overall, I can’t complain. The take off and landing was peaceful

Desventajas: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Desventajas: Seats not comfortable for long haul, better care

Ventajas: Crew was excellent

Desventajas: Nothing really. LH first class cabin is one of the best!

Desventajas: The ife screen was extremely slow and unresponsive.