|Ruta principal||Toronto Pearson Intl a Montreal Pierre Elliott Trudeau Intl|
|Aeropuertos en los que opera||100|
|Aeropuerto principal||Toronto Pearson Intl|
Ventajas: First time traveling with my dog and it went well.
Ventajas: The agent was at the air Canada counter was amazing. He helped with getting my toddler a ticket, he walked us all the way to our gate because we were late boarding.
Desventajas: My toddler should have been issued a ticket from the beginning if that’s the policy. It took forever to cross the airport and then i had to figure out where to get our tickets which took over an hour and then we had to go through tsa again. Thank God the agent helped us through. I ended up not having food nor water for my son nor myself and of course no service on the flight. It was a miserable day to say the least.
Ventajas: The crew were friendly & made us feel welcomed
Desventajas: What happened to physical distancing? Flight was packed full.
Ventajas: I managed to get a comfortable seating
Ventajas: Quiet flight in fairly empty flight
Desventajas: food choices, no blanket
Desventajas: Service was cursory
Ventajas: todo bien
Desventajas: sin comentarios
Ventajas: TV movies
Desventajas: More popular movies
Desventajas: It was a 767 what was a good surprise at first but very old. Food was not worth eating, crew was fine. The seats like the airplane, old.
Desventajas: Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew
Ventajas: Empty middle seat so more room.
Ventajas: Food and beverage service was great. Wine/beer and hot meals provided on the long flight were really appreciated.
Excellent restrooms on the 787.
Desventajas: Not enough leg room etc. for the long flight.
Ventajas: Food and beverage service was great, especially the the wine/beer and hot meals on the long flight.
Desventajas: Not enough leg room etc. for the long flight. Cushions and blanket were nice.
Ventajas: Food and drinks provided were really appreciated especially the wine/beer and hot meals on the long flight.
Desventajas: Not enough leg room etc. for long flights. Cushions and blankets were nice.
Desventajas: If it wasn’t 3 hours late.
Ventajas: Got there
Desventajas: Way too expensive
Desventajas: Laptop charger (115v) would be appreciated
Desventajas: delayed. gate changes
Ventajas: Crew did the best with what they had
Desventajas: Four hour delays with little to no updates along the way are inexcusable
Desventajas: Unclear how Air Canada is still claiming “beat airline in North America.” I think that was true 5+ years ago but the last two years they have been an operational nightmare with customer service also being atrocious
Ventajas: Crew is ok.
Desventajas: Be on time
Ventajas: Crew is great!
Ventajas: All was good
Desventajas: Them good
Desventajas: Flight was delayed, crew in general was disorganized, most usb charging ports weren’t working, touchscreen is very outdated
Desventajas: I’m just thankful the Castlegar flight went.
Desventajas: No food included (and that fact wasn't made clear when speaking to Air Canada on the phone -- which was, itself, a whole fiasco during booking). Exact options for "meal tray" would have been nice to see on the in-flight entertainment system.
Ventajas: Crew member was grumpy, not friendly and did not give eye contact
Desventajas: Friendlier service and more organized to get on plane. All zones weren’t called and then announcement came on saying last call. Also not enough room for bags. Crew member was on phone when we arrived to plane. No explanation on why but made me feel uncomfortable about our safety.
Ventajas: There was enough leg room and boarding was done reasonably quickly.
Desventajas: The flight was delayed by 15 minutes without explanation.
Desventajas: crew could have been more professional, the signs for boarding were confusing
Ventajas: seats were pretty cramped in economy
Desventajas: AC changed departure lounges and nearly missed flight.
Desventajas: Departed one hour late due to weather from incoming flight departure city, YVR.
Desventajas: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.
Desventajas: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.
Desventajas: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.
Ventajas: Entertainment TV worked well
Desventajas: Bigger space between seats Food or snacks offered
Ventajas: The whole process from check-in to getting luggage was smooth.
Desventajas: Food wasn't great. It wasn't terrible either but I've had better.
Desventajas: They ran out of food people would actually like to purchase and all that was left was cruddy Mac and cheese, pizza and truly awful sushi made by someone who has both never tried but inexorably hates it.
Desventajas: The crew services are excellent
Ventajas: The meals and the consistent drink service was great
Ventajas: Crew was great
Desventajas: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved
Ventajas: Timming Was ok
Desventajas: No Food, old tv, poor confort seat
Desventajas: it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto
Desventajas: Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude.
Ventajas: The crew was spot on with there interacting with us passengers and very good doing there job
Desventajas: Food and drinks lol
Desventajas: I have no complain it was good for the most part for, more food lol
Ventajas: The crew was very professional and friendly
Desventajas: Well for the most part it was my first experience so it was good, thank you.
Desventajas: Terrible. Flights delayed by 90 minutes. Then on boarding we as a couple weren’t sat next to each other on the four across plane, but in the two aisle seats. This was bad. But then no one was sat next to my wife. So an empty seat, my wife, me, then a stranger. C’mon Air Canada, figures it out.
Ventajas: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO
Desventajas: Knowing we had to get a visa for Canada
Ventajas: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.
Ventajas: The crew was amazing, the flight was fast and easy.
Desventajas: New seats are very cramped.
Desventajas: No luggage space
Desventajas: More leg room
More gluten free food options
Desventajas: The flight itself was great but it was very late in starting due to technical problems with the aircraft.
Ventajas: Flight delayed. Missed connecting flight
Ventajas: Nice crew
Ventajas: Crew was extremely nice and comfortable flight
Desventajas: All was good
Ventajas: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to
Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC
Air Canada es la compañía aérea más grande de Canadá y ofrece vuelos a más de doscientos destinos en los cinco continentes. Su flota se compone de alrededor de cuatrocientos aviones de diferentes fabricantes: Boeing, Airbus o Embraer. Entre los modelos, se encuentran diversos Boeing 787-9, B737 MAX 8, Airbus 320-200 o Embraer E175.
Air Canada forma parte de la alianza aérea Star Alliance junto a otra veintena de aerolíneas, como Turkish Airlines, TAP Air Portugal, SWISS o Avianca. Juntas operan vuelos a más de mil doscientos destinos en todo el mundo. De igual modo, la aerolínea canadiense dispone de acuerdos de código compartido con otras compañías de aviación, como Aer Lingus, Lufthansa, Etihad Airways, Air India o EgyptAir.
Todos los pasajeros pueden subir a bordo con dos bultos de mano. En primer lugar, tienen derecho a viajar con una maleta de mano estándar cuyas medidas máximas sean de 40 × 55 × 23 cm y su peso, de hasta 10 kg. Adicionalmente, los viajeros pueden llevar un artículo personal cuyas dimensiones no superen los 43 × 33 × 16 cm. Ejemplos de este tipo de bultos serían un bolso pequeño, una mochila para el ordenador portátil o un transportín para una mascota.
En determinados vuelos por América del Norte, la región del Caribe y algunos internacionales, Air Canada dispone de Wi-Fi a bordo. Gracias a esta conexión, los pasajeros podrán consultar su correo electrónico, ver películas on-line (en línea) y, en definitiva, navegar por internet desde cualquiera de sus dispositivos electrónicos durante el vuelo. Este servicio tiene un coste adicional.