ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
ANA (NH)
| Código IATA | NH |
|---|---|
| Rutas | 307 |
| Ruta principal | Sapporo Chitose a Tokio Haneda |
| Aeropuertos en los que opera | 89 |
| Aeropuerto principal | Tokio Haneda |
Desventajas: Mid night snack can be improved, it’s too small a portion.
Ventajas: Yes
Desventajas: Nothing.
Ventajas: Crew was very nice, toilets clean.
Desventajas: Flight delayed 2 times, didn’t receive text or Email from the second delayed
Desventajas: Chair isn’t comfortable.
Ventajas: The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Desventajas: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
Desventajas: The planes are pretty outdated especially the connecting flights from Narita to HKG
Ventajas: Very caring, and pay full attention to passengers.
Desventajas: Better food quality, more movies please.
Ventajas: Food is bland, boring. Entertainment contents are limited and old movies
Desventajas: As mentioned above, more new selections of movies. Better taste and quality of food, please.
Ventajas: Clean plane and comfortable seats.
Desventajas: Complementary snack to go with free beverage.
Ventajas: Well maintained plane, nice staff and over very comfortable.
Desventajas: The wifi worked only 1 hr of the 3 hrs I bought
Ventajas: The crew was great. I experienced great hospitality.
Desventajas: The quality of meal.
Ventajas: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
Ventajas: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Desventajas: Serve the cold soba for all meals. :) Love it.
Ventajas: Some of your reservations staff in Los Angeles needs to be counseled
Desventajas: Been more polite especially mike in your mileage program.
Ventajas: Always excellent Japanese service.
Desventajas: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
Ventajas: The seat was great.
Desventajas: Overall, it was a great experience. Boarding is very fast compared to US airlines.
Ventajas: no -all that was amazing was the complete idiocy of ana
Desventajas: virtually everything was a unacceptable starting with the gate staff ...
Ventajas: Onboard service was perfect - prompt, friendly and professional
Desventajas: The cabin was always kept a bit warm
Ventajas: ANA flights are always well run and good enough.
Desventajas: Their iphone applications could be smoother and more functional.
Ventajas: Great service!
Desventajas: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
Ventajas: Excellent service from the cabin crew.
Desventajas: The Japanese (Washoku) breakfast was not as good as I expected.
Ventajas: Almost everything
Desventajas: Slightly delayed
Ventajas: Excellent cabin crew.
Desventajas: No in-flight entertainment, economy seats are narrow.
Ventajas: Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.
Ventajas: Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown.
Desventajas: The website doesn't work very well. It's also difficult to navigate.
Ventajas: Boarding was efficient, crew was exceedingly polite, helpful ground staff.
Desventajas: Flight left a little bit late.
Ventajas: The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Desventajas: The second food service.
Ventajas: ANA was awesome as usual.
Desventajas: The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Ventajas: The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Desventajas: More variety of options for the vegan meals...
Desventajas: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Desventajas: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
Ventajas: Everything was great. The crew was nice and the food was pretty good.
Desventajas: Everything was great.
Ventajas: The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved
Desventajas: The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed.
Desventajas: Excellent
Ventajas: Attentive crew !
Ventajas: Seat not comfortable crew was amazing
Desventajas: Comfort in seat
Ventajas: Meal, crew
Desventajas: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -.
2. Economy seats are not declined, which means less pereonal space.
3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.
Desventajas: Food and entertainment could better
Ventajas: Flight attendants were amazing and so service oriented!
Ventajas: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.
Desventajas: the seats are not reclined, not comfortable at all
Ventajas: Crew was amazing.Premium economy seats were superb. Food was also good.
Ventajas: Crews were friendly and helpful.
I never had economy seat that goes as flat as theirs.
I liked the safety instruction video.
Desventajas: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.
Ventajas: Everything!!!
Desventajas: My experience overall is fantastic
Desventajas: add low carb meal option please!
Desventajas: Add a low carb meal option
Desventajas: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable
Ventajas: Crew is responsive to requests, and very polite.
Desventajas: Cabin temperature was 81F during the night, making it too hot to sleep.
Ventajas: Great experience all together
Ventajas: Excellent
Ventajas: Buena aerolinea
Desventajas: Que hable ingles bien el personal
Ventajas: Abordaje
Desventajas: Comida
Desventajas: Five delays and three gate changes are not cool
Desventajas: On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late
Ventajas: Crew was amazing, food was filling & plentiful.
Desventajas: Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight.
Ventajas: Great
Desventajas: Great
Ventajas: Speeding of departure after boarding
Desventajas: Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane.
Very nice plane
Ventajas: There was a lot of leg room and updated features. Also the candy they gave out was good.
Desventajas: The food was not to my liking,
Desventajas: Perfect flight
Desventajas: Mid night snack can be improved, it’s too small a portion.
Ventajas: Yes
Desventajas: Nothing.
Desventajas: Chair isn’t comfortable.
Ventajas: Very caring, and pay full attention to passengers.
Desventajas: Better food quality, more movies please.
Ventajas: Clean plane and comfortable seats.
Desventajas: Complementary snack to go with free beverage.
Ventajas: Well maintained plane, nice staff and over very comfortable.
Desventajas: The wifi worked only 1 hr of the 3 hrs I bought
Ventajas: The crew was great. I experienced great hospitality.
Desventajas: The quality of meal.
Ventajas: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Desventajas: Serve the cold soba for all meals. :) Love it.
Ventajas: The seat was great.
Desventajas: Overall, it was a great experience. Boarding is very fast compared to US airlines.
Ventajas: Onboard service was perfect - prompt, friendly and professional
Desventajas: The cabin was always kept a bit warm
Ventajas: ANA flights are always well run and good enough.
Desventajas: Their iphone applications could be smoother and more functional.
Ventajas: Almost everything
Desventajas: Slightly delayed
Ventajas: Excellent cabin crew.
Desventajas: No in-flight entertainment, economy seats are narrow.
Ventajas: Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety.
Ventajas: Wow! That sums it up. Premium coach was like first class on some other airlines. This is by far the best airline I've ever flown.
Desventajas: The website doesn't work very well. It's also difficult to navigate.
Ventajas: Boarding was efficient, crew was exceedingly polite, helpful ground staff.
Desventajas: Flight left a little bit late.
Ventajas: The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly.
Desventajas: The second food service.
Ventajas: ANA was awesome as usual.
Desventajas: The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.
Ventajas: The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.
Desventajas: More variety of options for the vegan meals...
Ventajas: Everything was great. The crew was nice and the food was pretty good.
Desventajas: Everything was great.
Desventajas: Excellent
Ventajas: Seat not comfortable crew was amazing
Desventajas: Comfort in seat
Desventajas: Food and entertainment could better
Ventajas: Crews were friendly and helpful.
I never had economy seat that goes as flat as theirs.
I liked the safety instruction video.
Desventajas: They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better.
Ventajas: Everything!!!
Desventajas: My experience overall is fantastic
Desventajas: add low carb meal option please!
Desventajas: Add a low carb meal option
Ventajas: Great experience all together
Ventajas: Excellent
Ventajas: Buena aerolinea
Desventajas: Que hable ingles bien el personal
Ventajas: Crew was amazing, food was filling & plentiful.
Desventajas: Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight.
Ventajas: Great
Desventajas: Great
Very nice plane
Ventajas: There was a lot of leg room and updated features. Also the candy they gave out was good.
Desventajas: The food was not to my liking,
Desventajas: Perfect flight
Ventajas: The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Desventajas: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
Desventajas: The planes are pretty outdated especially the connecting flights from Narita to HKG
Ventajas: Food is bland, boring. Entertainment contents are limited and old movies
Desventajas: As mentioned above, more new selections of movies. Better taste and quality of food, please.
Ventajas: Some of your reservations staff in Los Angeles needs to be counseled
Desventajas: Been more polite especially mike in your mileage program.
Ventajas: Great service!
Desventajas: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
Ventajas: Excellent service from the cabin crew.
Desventajas: The Japanese (Washoku) breakfast was not as good as I expected.
Ventajas: Attentive crew !
Ventajas: Meal, crew
Desventajas: 1. inside temperature was so cold -especially at the 3rd route from la to tokyo -.
2. Economy seats are not declined, which means less pereonal space.
3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles.
Ventajas: Flight attendants were amazing and so service oriented!
Ventajas: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.
Ventajas: Crew was amazing.Premium economy seats were superb. Food was also good.
Desventajas: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable
Ventajas: Crew is responsive to requests, and very polite.
Desventajas: Cabin temperature was 81F during the night, making it too hot to sleep.
Ventajas: Crew was very nice, toilets clean.
Desventajas: Flight delayed 2 times, didn’t receive text or Email from the second delayed
Ventajas: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
Ventajas: Always excellent Japanese service.
Desventajas: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
Ventajas: no -all that was amazing was the complete idiocy of ana
Desventajas: virtually everything was a unacceptable starting with the gate staff ...
Desventajas: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.
Desventajas: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.
Ventajas: The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved
Desventajas: The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed.
Desventajas: the seats are not reclined, not comfortable at all
Ventajas: Abordaje
Desventajas: Comida
Desventajas: Five delays and three gate changes are not cool
Desventajas: On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late
Ventajas: Speeding of departure after boarding
Desventajas: Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane.
