Opiniones recientes
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- Neutrales
- Negativas
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6,0
Desventajas: Poor customer service at preferred desk.
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2,0
Desventajas: They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.
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10,0
Ventajas: Yes, yes, liked the car, easy dropoff, excellent deal
Desventajas: It was ideal....
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10,0
Ventajas: Both the manager and trainee were very effficiant
Desventajas: Really nothing
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2,0
Ventajas: The guy at Avis was nice.
Desventajas: First of all, I absolutely hate the idea that they "need" to do a "soft" credit check to rent a car if you're using a debit card. The policy was not clear, and if I had to consent to a credit check when I booked the rental, I wouldn't have booked it at all. In this day and age, a debit card should be enough. In fact, I haven't rented a car with Enterprise because they did that to me once - so now I'm adding Avis to the list. On top of that, the Avis representative was so painfully slow; he couldn't deal with two customers in less than 30 minutes. It took him 30 minutes to tell me I had to get a "soft" credit check to rent the car. I canceled the rental right there, which took another 15 minutes.
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10,0
Very helpful
Ventajas: The person at the desk was extremely kind and helpful
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9,6
Ventajas: The car was new
Desventajas: The car needed a vacuum
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3,6
make up their own time
Ventajas: Nothing
Desventajas: I called to make sure they close at 4 on Sunday. Gps said I would get their at 3:45. The clerk said I had to get their for 3:30 or else to come in the next morning. Loved to hear that after a 9 hour drive. Also when I asked if any other places were open he said that Logan would be but it would be 300 dollars to drop off st a different location. Really!!!
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3,2
Avoid renting a car at that location at all cost
Desventajas: The employees could were rude and lacked professionalism. It was like dealing with an inner city gang member. The station did not honor the same card that was used for previous Avis rentals. The only employee was completely diengages. Returning the car, they were unable to provide documentation as the airport was undergoing construction and they did not have an operational handheld device.
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3,6
Ventajas: That I could drop off the car to another location than where it was picked up and the rate was pretty good
Desventajas: They did not clean the car at all. Gross stains everywhere and broken cheese-its through the floors.
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4,0
Did NOT honor the reservation
Ventajas: The car was reasonably clean.
Desventajas: The rental facility did NOT honor the reservation saying that since it was made the night before, they didn't have a car available. Then they asked for more money to give me another car!!!! After I refused, the rude attendant there (Jerald) asked me to wait 15 minutes so that he could get a van instead. Then he left and did not come back for 50 minutes! When I complained about the long delay, he said that I agreed to the van, so it is my fault. Long story short, I have rented numerous cars before, but I have NEVER had such a horrible experience. AVOID this location if you can.
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8,4
Ventajas: I appreciate that the price quoted by Kayak didn't change- that is, there were no surprises. It was by far the best deal I could find, most similar rentals were 2x the price I paid.
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10,0
Ventajas: Yes, yes, liked the car, easy dropoff, excellent deal
Desventajas: It was ideal....
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10,0
Ventajas: Both the manager and trainee were very effficiant
Desventajas: Really nothing
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10,0
Very helpful
Ventajas: The person at the desk was extremely kind and helpful
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9,6
Ventajas: The car was new
Desventajas: The car needed a vacuum
opinión proveniente de
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6,0
Desventajas: Poor customer service at preferred desk.
opinión proveniente de
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2,0
Desventajas: They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.
opinión proveniente de
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2,0
Ventajas: The guy at Avis was nice.
Desventajas: First of all, I absolutely hate the idea that they "need" to do a "soft" credit check to rent a car if you're using a debit card. The policy was not clear, and if I had to consent to a credit check when I booked the rental, I wouldn't have booked it at all. In this day and age, a debit card should be enough. In fact, I haven't rented a car with Enterprise because they did that to me once - so now I'm adding Avis to the list. On top of that, the Avis representative was so painfully slow; he couldn't deal with two customers in less than 30 minutes. It took him 30 minutes to tell me I had to get a "soft" credit check to rent the car. I canceled the rental right there, which took another 15 minutes.
opinión proveniente de
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3,6
make up their own time
Ventajas: Nothing
Desventajas: I called to make sure they close at 4 on Sunday. Gps said I would get their at 3:45. The clerk said I had to get their for 3:30 or else to come in the next morning. Loved to hear that after a 9 hour drive. Also when I asked if any other places were open he said that Logan would be but it would be 300 dollars to drop off st a different location. Really!!!
opinión proveniente de
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3,2
Avoid renting a car at that location at all cost
Desventajas: The employees could were rude and lacked professionalism. It was like dealing with an inner city gang member. The station did not honor the same card that was used for previous Avis rentals. The only employee was completely diengages. Returning the car, they were unable to provide documentation as the airport was undergoing construction and they did not have an operational handheld device.
opinión proveniente de
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3,6
Ventajas: That I could drop off the car to another location than where it was picked up and the rate was pretty good
Desventajas: They did not clean the car at all. Gross stains everywhere and broken cheese-its through the floors.
opinión proveniente de
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4,0
Did NOT honor the reservation
Ventajas: The car was reasonably clean.
Desventajas: The rental facility did NOT honor the reservation saying that since it was made the night before, they didn't have a car available. Then they asked for more money to give me another car!!!! After I refused, the rude attendant there (Jerald) asked me to wait 15 minutes so that he could get a van instead. Then he left and did not come back for 50 minutes! When I complained about the long delay, he said that I agreed to the van, so it is my fault. Long story short, I have rented numerous cars before, but I have NEVER had such a horrible experience. AVOID this location if you can.
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