Opiniones de los huéspedes
Valoración general
6,8
Bueno
Basado en 93 opiniones
General
6,8
Abordaje
6,9
Comodidad
6,8
Tripulación
7,7
Entretenimiento
5,9
Comida
6,4
Ir al contenido
Opiniones de viajeros sobre Air Italy
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,3
Very bad service at jfk airport
Desventajas: They double charge me for the luggage and was very rude
opinión proveniente de
-
2,3
They double charge me for luggage’s
Ventajas: Only the person exit to me
Desventajas: The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets
opinión proveniente de
-
9,0
Ventajas: Food and service
Desventajas: Entertainment lacking on a transatlantic flight
opinión proveniente de
-
4,0
Bare bones!
Ventajas: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation
Desventajas: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!
opinión proveniente de
-
5,0
Ventajas: Staff friendly, free movies on the plane.
Desventajas: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.
opinión proveniente de
-
9,3
Great!
Ventajas: Great service, flight attendants were very accomodating, both reactive and proactive, and very knowledgeable.
Desventajas: The food was ok, a little soggy, and my headphone jack only worked when I pressed in the plug with my hand.
opinión proveniente de
-
3,3
Desventajas: SCAM! made everyone pay $100 for 1st bag when people had a right to a bag with the ticket they got! an absolute scam, and they forced us to pay $100 when it could have been $50 at check in but the website did not make ianyone aware of the BAG NOT INCLUDED issue then, in order to charge people more at the last minute, when they had no choice! UNACCEPTABLE! will never fly with them again!
opinión proveniente de
-
2,4
Desventajas: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!
opinión proveniente de
-
2,0
Unclear baggage fee and Rude airport clerk
Ventajas: N/A
Desventajas: The clerk was very rude and refused to explain the hidden baggage fee and misleading baggage info. I’ve also been over charged an extra $100 per baggage instead of $50 (cost as indicated on Air Italy web site).
opinión proveniente de
-
8,3
Business Class a solid 8/10
Ventajas: Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.
Desventajas: Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.
opinión proveniente de
-
5,3
No arrival slot
Ventajas: The crew was good
Desventajas: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????
opinión proveniente de
-
2,0
Kayak is useless.
Ventajas: Absolutely nothing was good about this experience.
Desventajas: After selecting the filter for an included bag there was no included bag according to the airport and we were forced to pay a $100 fee per bag and to wait on hold to get a hold of kayak I would have missed my flight. Never use kayak it’s useless book directly through airline instead.
opinión proveniente de
-
9,0
Ventajas: Food and service
Desventajas: Entertainment lacking on a transatlantic flight
opinión proveniente de
-
9,3
Great!
Ventajas: Great service, flight attendants were very accomodating, both reactive and proactive, and very knowledgeable.
Desventajas: The food was ok, a little soggy, and my headphone jack only worked when I pressed in the plug with my hand.
opinión proveniente de
-
2,3
Very bad service at jfk airport
Desventajas: They double charge me for the luggage and was very rude
opinión proveniente de
-
2,3
They double charge me for luggage’s
Ventajas: Only the person exit to me
Desventajas: The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets
opinión proveniente de
-
4,0
Bare bones!
Ventajas: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation
Desventajas: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!
opinión proveniente de
-
5,0
Ventajas: Staff friendly, free movies on the plane.
Desventajas: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.
opinión proveniente de
-
3,3
Desventajas: SCAM! made everyone pay $100 for 1st bag when people had a right to a bag with the ticket they got! an absolute scam, and they forced us to pay $100 when it could have been $50 at check in but the website did not make ianyone aware of the BAG NOT INCLUDED issue then, in order to charge people more at the last minute, when they had no choice! UNACCEPTABLE! will never fly with them again!
opinión proveniente de
-
2,4
Desventajas: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!
opinión proveniente de
-
2,0
Unclear baggage fee and Rude airport clerk
Ventajas: N/A
Desventajas: The clerk was very rude and refused to explain the hidden baggage fee and misleading baggage info. I’ve also been over charged an extra $100 per baggage instead of $50 (cost as indicated on Air Italy web site).
opinión proveniente de
-
5,3
No arrival slot
Ventajas: The crew was good
Desventajas: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????
opinión proveniente de
-
2,0
Kayak is useless.
Ventajas: Absolutely nothing was good about this experience.
Desventajas: After selecting the filter for an included bag there was no included bag according to the airport and we were forced to pay a $100 fee per bag and to wait on hold to get a hold of kayak I would have missed my flight. Never use kayak it’s useless book directly through airline instead.
opinión proveniente de
Estado de vuelo
Mapa de rutas de Air Italy
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
1202
Milán
LIN
Olbia
OLB
9160
Milán
LIN
Bucarest
OTP
1207
Olbia
OLB
Milán
LIN
9159
Bucarest
OTP
Milán
LIN
902
Nueva York
JFK
Milán
MXP
901
Milán
MXP
Nueva York
JFK
904
Miami
MIA
Milán
MXP
903
Milán
MXP
Miami
MIA
143
Olbia
OLB
Turín
TRN
101
Olbia
OLB
Venecia
VCE
144
Turín
TRN
Olbia
OLB
102
Venecia
VCE
Olbia
OLB
156
Nápoles
NAP
Olbia
OLB
155
Olbia
OLB
Nápoles
NAP
947
Milán
MXP
Shenzhen
SZX
136
Milán
MXP
Olbia
OLB
822
Moscú
DME
Milán
MXP
821
Milán
MXP
Moscú
DME
126
Bolonia
BLQ
Olbia
OLB
1124
Roma
FCO
Olbia
OLB
603
Milán
MXP
Roma
FCO
125
Olbia
OLB
Bolonia
BLQ
137
Olbia
OLB
Milán
MXP
3251
Zanzibar
ZNZ
Milán
MXP
1111
Olbia
OLB
Roma
FCO
132
Milán
BGY
Olbia
OLB
619
Milán
MXP
Nápoles
NAP
620
Nápoles
NAP
Milán
MXP
131
Olbia
OLB
Milán
BGY
3722
Accra
ACC
Milán
MXP
3722
Lagos
LOS
Accra
ACC
3722
Milán
MXP
Lagos
LOS
606
Roma
FCO
Milán
MXP
105
Olbia
OLB
Verona
VRN
106
Verona
VRN
Olbia
OLB
663
Milán
MXP
Palermo
PMO
906
La Habana
HAV
Milán
MXP
905
Milán
MXP
La Habana
HAV
882
Dakar
DSS
Milán
MXP
881
Milán
MXP
Dakar
DSS
805
Milán
MXP
Cairo
CAI
658
Catania
CTA
Milán
MXP
657
Milán
MXP
Catania
CTA
664
Palermo
PMO
Milán
MXP
802
Cairo
CAI
Milán
MXP
Principales aeropuertos en los que opera Air Italy
- Aeropuerto Milán Malpensa (MXP)
- Aeropuerto Milán Linate (LIN)
- Aeropuerto Olbia Costa Smeralda (OLB)
- Aeropuerto Roma Fiumicino (FCO)
- Aeropuerto Moscú Domodedovo (DME)
- Aeropuerto Doha (DOH)
- Aeropuerto Londres London City Airport (LCY)
- Aeropuerto Naples (NAP)
- Aeropuerto Catania Fontanarossa (CTA)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Palermo Punta Raisi (PMO)
- Aeropuerto Lamezia Terme S Eufemia (SUF)
- Aeropuerto Luqa Malta International (MLA)
- Aeropuerto Londres Heathrow (LHR)
- Aeropuerto Chisinau (KIV)
Información de contacto de Air Italy
- IG Código IATA
- +39 0789 52682 Llamar
- airitaly.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
