Información sobre Brussels Airlines
| Código IATA | SN |
|---|---|
| Rutas | 259 |
| Ruta principal | Berlín-Tegel a Bruselas Bruxelles-National y otros aeropuertos |
| Aeropuertos en los que opera | 103 |
| Aeropuerto principal | Bruselas Bruxelles-National y otros aeropuertos |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
4,0
Ventajas: Good seats
Desventajas: Boarding process and Entertainment options. Availability of Snacks would also been good
opinión proveniente de
-
8,6
Ventajas: Flight attendants were nice
Desventajas: Food quality
opinión proveniente de
-
10,0
Ventajas: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desventajas: Local travelers should be offered even water.
opinión proveniente de
-
9,6
Desventajas: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
opinión proveniente de
-
5,0
Ventajas: Got us there safely
Desventajas: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
opinión proveniente de
-
10,0
Ventajas: Great crew n comfort.
opinión proveniente de
-
10,0
Desventajas: Rest rooms were clean, food was adorable, good coffee, no complaints.
opinión proveniente de
-
6,4
Ventajas: The flight crew were amazing and had lovely gifts for our daughter
Desventajas: the flight was late and no food or drinks were available without paying rather high prices
opinión proveniente de
-
6,6
Ventajas: Pretty much nothing
Desventajas: A sealed blanket and a better customer service
opinión proveniente de
-
6,6
Desventajas: The app and trying to find boarding details prior.
opinión proveniente de
-
2,5
Desventajas: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
opinión proveniente de
-
6,0
Ventajas: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desventajas: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
opinión proveniente de
-
10,0
Ventajas: service and timing were great
opinión proveniente de
-
10,0
Ventajas: Yes
opinión proveniente de
-
4,0
Desventajas: Don’t loose the luggage
opinión proveniente de
-
0,0
Desventajas: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
opinión proveniente de
-
4,4
Desventajas: Free coffee
opinión proveniente de
-
4,4
Ventajas: too crowded , not organised enough
Desventajas: organisation
opinión proveniente de
-
8,0
Ventajas: All in time
opinión proveniente de
-
8,0
Ventajas: Brussels airport clearance was quite efficient
Desventajas: Better instructions at the airport
opinión proveniente de
-
9,6
Desventajas: The entertainment choices needs updates and more varieties I believe.
opinión proveniente de
-
9,6
Ventajas: Yes
Desventajas: Maybe the entertainment choices
opinión proveniente de
-
6,6
Ventajas: Seats were comfortable. Entertainment system stopped working part way through
Desventajas: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
opinión proveniente de
-
10,0
Ventajas: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
opinión proveniente de
-
10,0
Ventajas: Crew and food
opinión proveniente de
-
4,5
Ventajas: Crew was friendly.
Desventajas: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
opinión proveniente de
-
8,3
Ventajas: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desventajas: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
opinión proveniente de
-
9,3
Ventajas: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desventajas: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
opinión proveniente de
-
8,5
Desventajas: At least give a glass of water.
opinión proveniente de
-
7,0
Ventajas: Seats were comfortable. The crews were helpful.
Desventajas: Cleaner bathroom on the plane.
opinión proveniente de
-
9,3
Ventajas: Brussels Airlines crew
opinión proveniente de
-
2,6
Terrible organization and lack of efficiency at the airport - everythi
Desventajas: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
opinión proveniente de
-
5,0
Desventajas: Boarding was awful
opinión proveniente de
-
5,5
Ventajas: The crew was nice. The seats were ok.
Desventajas: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
opinión proveniente de
-
4,0
Ventajas: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desventajas: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
opinión proveniente de
-
6,0
Ventajas: Friendly crew. Great phone support.
Desventajas: Online check-in was very messy - not available. After contacting the phone support, it was possible.
opinión proveniente de
-
6,3
Ventajas: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desventajas: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
opinión proveniente de
-
2,0
Desventajas: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
opinión proveniente de
-
3,6
Ventajas: Crew was okay.
Desventajas: That your airline commit to schedules.
opinión proveniente de
-
2,3
Ventajas: Get down
Desventajas: Everything and the crew more friendly.
opinión proveniente de
-
4,0
Desventajas: 30 min delay !
opinión proveniente de
-
4,3
Ventajas: Seat reclined far back
Desventajas: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
opinión proveniente de
-
4,0
Desventajas: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
opinión proveniente de
-
7,5
Desventajas: Would have been nice if you didn't have to pay for the soft drink.
opinión proveniente de
-
7,5
Desventajas: My luggage was lost for almost 2 weeks.
opinión proveniente de
-
6,0
Desventajas: 600€ for tiny space in the plane!!
opinión proveniente de
-
2,0
Ventajas: Paid for Business , got a minor economy service .
Desventajas: Almost no advantages for business ticket traveller
opinión proveniente de
-
8,3
Ventajas: It was ok
Desventajas: NA
opinión proveniente de
-
10,0
Desventajas: Was really a great experience from start to finish.
opinión proveniente de
-
7,0
Ventajas: The crew was OK, the seats had generous leg space.
Desventajas: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
opinión proveniente de
-
2,0
Desventajas: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
opinión proveniente de
-
7,0
Ventajas: The ticket was affordable.
Desventajas: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
opinión proveniente de
-
2,0
Ventajas: Nothing! We’re still in Baltimore
Desventajas: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
opinión proveniente de
-
6,0
Ventajas: On board service and entertainment. The plane itself was clean and comfortable.
Desventajas: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
opinión proveniente de
-
6,0
Ventajas: Good movies.
Desventajas: I called United to make sure there was a children’s meal for my 3 year old. There was not.
opinión proveniente de
-
6,8
Ventajas: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
opinión proveniente de
-
5,3
Ventajas: Seat not confortable
Desventajas: Get newer planes with better functional amenities
opinión proveniente de
-
10,0
Ventajas: The flight attendants were wonderful and the movies and space for the kids was great!
opinión proveniente de
-
10,0
Ventajas: Short and timely. Flight attendant was great with kids.
opinión proveniente de
-
2,0
Ventajas: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
Desventajas: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
opinión proveniente de
-
8,6
Ventajas: Flight attendants were nice
Desventajas: Food quality
opinión proveniente de
-
10,0
Ventajas: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desventajas: Local travelers should be offered even water.
opinión proveniente de
-
9,6
Desventajas: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
opinión proveniente de
-
10,0
Ventajas: Great crew n comfort.
opinión proveniente de
-
10,0
Desventajas: Rest rooms were clean, food was adorable, good coffee, no complaints.
opinión proveniente de
-
10,0
Ventajas: service and timing were great
opinión proveniente de
-
10,0
Ventajas: Yes
opinión proveniente de
-
9,6
Desventajas: The entertainment choices needs updates and more varieties I believe.
opinión proveniente de
-
9,6
Ventajas: Yes
Desventajas: Maybe the entertainment choices
opinión proveniente de
-
10,0
Ventajas: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
opinión proveniente de
-
10,0
Ventajas: Crew and food
opinión proveniente de
-
9,3
Ventajas: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desventajas: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
opinión proveniente de
-
8,5
Desventajas: At least give a glass of water.
opinión proveniente de
-
9,3
Ventajas: Brussels Airlines crew
opinión proveniente de
-
10,0
Desventajas: Was really a great experience from start to finish.
opinión proveniente de
-
10,0
Ventajas: The flight attendants were wonderful and the movies and space for the kids was great!
opinión proveniente de
-
10,0
Ventajas: Short and timely. Flight attendant was great with kids.
opinión proveniente de
-
6,6
Ventajas: Pretty much nothing
Desventajas: A sealed blanket and a better customer service
opinión proveniente de
-
6,6
Desventajas: The app and trying to find boarding details prior.
opinión proveniente de
-
8,0
Ventajas: All in time
opinión proveniente de
-
8,0
Ventajas: Brussels airport clearance was quite efficient
Desventajas: Better instructions at the airport
opinión proveniente de
-
6,6
Ventajas: Seats were comfortable. Entertainment system stopped working part way through
Desventajas: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
opinión proveniente de
-
8,3
Ventajas: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desventajas: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
opinión proveniente de
-
7,0
Ventajas: Seats were comfortable. The crews were helpful.
Desventajas: Cleaner bathroom on the plane.
opinión proveniente de
-
7,5
Desventajas: Would have been nice if you didn't have to pay for the soft drink.
opinión proveniente de
-
7,5
Desventajas: My luggage was lost for almost 2 weeks.
opinión proveniente de
-
8,3
Ventajas: It was ok
Desventajas: NA
opinión proveniente de
-
7,0
Ventajas: The crew was OK, the seats had generous leg space.
Desventajas: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
opinión proveniente de
-
7,0
Ventajas: The ticket was affordable.
Desventajas: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
opinión proveniente de
-
6,8
Ventajas: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
opinión proveniente de
-
4,0
Ventajas: Good seats
Desventajas: Boarding process and Entertainment options. Availability of Snacks would also been good
opinión proveniente de
-
5,0
Ventajas: Got us there safely
Desventajas: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
opinión proveniente de
-
6,4
Ventajas: The flight crew were amazing and had lovely gifts for our daughter
Desventajas: the flight was late and no food or drinks were available without paying rather high prices
opinión proveniente de
-
2,5
Desventajas: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
opinión proveniente de
-
6,0
Ventajas: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desventajas: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
opinión proveniente de
-
4,0
Desventajas: Don’t loose the luggage
opinión proveniente de
-
0,0
Desventajas: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
opinión proveniente de
-
4,4
Desventajas: Free coffee
opinión proveniente de
-
4,4
Ventajas: too crowded , not organised enough
Desventajas: organisation
opinión proveniente de
-
4,5
Ventajas: Crew was friendly.
Desventajas: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
opinión proveniente de
-
2,6
Terrible organization and lack of efficiency at the airport - everythi
Desventajas: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
opinión proveniente de
-
5,0
Desventajas: Boarding was awful
opinión proveniente de
-
5,5
Ventajas: The crew was nice. The seats were ok.
Desventajas: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
opinión proveniente de
-
4,0
Ventajas: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desventajas: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
opinión proveniente de
-
6,0
Ventajas: Friendly crew. Great phone support.
Desventajas: Online check-in was very messy - not available. After contacting the phone support, it was possible.
opinión proveniente de
-
6,3
Ventajas: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desventajas: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
opinión proveniente de
-
2,0
Desventajas: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
opinión proveniente de
-
3,6
Ventajas: Crew was okay.
Desventajas: That your airline commit to schedules.
opinión proveniente de
-
2,3
Ventajas: Get down
Desventajas: Everything and the crew more friendly.
opinión proveniente de
-
4,0
Desventajas: 30 min delay !
opinión proveniente de
-
4,3
Ventajas: Seat reclined far back
Desventajas: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
opinión proveniente de
-
4,0
Desventajas: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
opinión proveniente de
-
6,0
Desventajas: 600€ for tiny space in the plane!!
opinión proveniente de
-
2,0
Ventajas: Paid for Business , got a minor economy service .
Desventajas: Almost no advantages for business ticket traveller
opinión proveniente de
-
2,0
Desventajas: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
opinión proveniente de
-
2,0
Ventajas: Nothing! We’re still in Baltimore
Desventajas: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
opinión proveniente de
-
6,0
Ventajas: On board service and entertainment. The plane itself was clean and comfortable.
Desventajas: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
opinión proveniente de
-
6,0
Ventajas: Good movies.
Desventajas: I called United to make sure there was a children’s meal for my 3 year old. There was not.
opinión proveniente de
-
5,3
Ventajas: Seat not confortable
Desventajas: Get newer planes with better functional amenities
opinión proveniente de
-
2,0
Ventajas: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
Desventajas: this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
opinión proveniente de
Estado de vuelo
Mapa de rutas de Brussels Airlines
Rutas populares
Principales aeropuertos en los que opera Brussels Airlines
- Aeropuerto Bruselas Bruxelles-National y otros aeropuertos (BRU)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Berlín-Tegel (TXL)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Estocolmo-Bromma (BMA)
- Aeropuerto Viena-Schwechat (VIE)
- Aeropuerto Mánchester (MAN)
- Aeropuerto Barcelona-El Prat (BCN)
- Aeropuerto Venecia Aeropuerto Internacional Marco Polo (VCE)
- Aeropuerto Lyon-Saint Exupéry (LYS)
- Aeropuerto Niza Aeropuerto Internacional de Niza-Costa Azul (NCE)
- Aeropuerto Gotemburgo-Landvetter (GOT)
Información de contacto de Brussels Airlines
- SN Código IATA
- +32 2 723 2362 Llamar
- brusselsairlines.com Visita