Art Factory Hostel

In general, I liked the hostel! Nice huge house converted in a hostel, perfect location in the heart of the Buenos Aires center- not in San Telmo, but next to it - in Monserrat! I really liked the house, Art atmosphere, colorful walls-graffiti, nice bar on the terrace, with very cute and friendly bartenders! The room was fine, nothing special- Clean, with space and with a personal charger and a personal cupboard (locker) for your valuable belongings.

They have a big problem with the WiFi! I was 5 days there and every day almost all day the Internet wasn't working! They need to fix it because was very frustrating. Another thing I didn't like was the main door and some of the staff. Sometimes the system(for open the door) doesn't work, also the camera, they can't hear the ring bell and I remember one night, was late, 2 am and 5 people were waiting more than 10 minutes outside to open the door. We were knocking, screaming and everything to be heard and to enter the hostel. Finally, the guy opened the first door, after that, we asked to open the second :D because he doesn't. When I asked him what the hell happened, he just said ''The system doesn't work, so I can't see and hear who and when is outside''. It was like a joke... He was so fine with that and doesn't apologize... (We were knocking very would in a rhythm with all hands). The night shift is a problem for some people there, so please don't take this job(shift) if you can't stay awake- that's your job and you're responsible! (some were sleeping every night...) And my last morning the same guy was sleeping till 9 am on the couch when people wanted to check-out and to leave the key or ask something if they need. Most of the staff didn't know many things as what transport(bus, train) can leave you to the airport(they know just ''take a cab''), what buses are passing by close to the hostel, where you can find a working shop at late night and other things. Just regular questions, nothing special! Please, take a note about those things, because the place is nice, but when you don't give any effort to do your work properly, everything is going on the trash...