Valoraciones de viajeros
Opinión general
7,7
Bueno
Basado en 191 opiniones
Abordaje
8,1
Confort
8,0
Tripulación
8,3
Entretenimiento
6,6
Comida
7,2
Encuentra vuelos baratos en Cayman Airways
Ida y vuelta
Económica
Información sobre Cayman Airways
| Código IATA | KX |
|---|---|
| Rutas | 25 |
| Ruta principal | Cayman Brac Gerrard-Smith a George Town Owen Roberts |
| Aeropuertos en los que opera | 10 |
| Aeropuerto principal | George Town Owen Roberts |
Comentarios recientes
Puntuación de viajeros
24
15
12
6
7
-
9,5
Ventajas: yes as always. seats comfortable with sufficient leg room
Desventajas: missing in flight entertainment
opinión proveniente de
-
8,0
Desventajas: More drinks/beverages
opinión proveniente de
-
3,3
Desventajas: Leave on time. More leg room
opinión proveniente de
-
10,0
Ventajas: Boarding
opinión proveniente de
-
5,3
Desventajas: The flight delayed and we weren't informed
opinión proveniente de
-
7,0
Desventajas: Cayman Airways is always late.
opinión proveniente de
-
7,0
Desventajas: Complimentary food
opinión proveniente de
-
6,4
Ventajas: Crew was good and plane was new...loved the big above storage
Desventajas: The online process was TERRIBLE. Navigating the website / getting boarding passes was like 1999. Need a massive upgrade. Also for a 4 hour flight, you need some kind of on-board entertainment. And if not, let passengers know.
opinión proveniente de
-
10,0
Ventajas: crew was courteous and helpful
Desventajas: in flight entertainment
opinión proveniente de
-
3,0
3 1/2 hours late
Ventajas: Short ride
Desventajas: The plane was 3 1/2 hours late...I was constantly getting updated that the departure time was changed from 8:15pm to 9:30pm to 10:15pm finally to 11:05pm. When the plane did arrive, no one could tell us what happened—they literally said “we don’t know why it’s late”. YOU’RE THE AIRLINE; if any one should know what’s going on, it should be you!
opinión proveniente de
-
8,0
Grand Cayman
Ventajas: Super nice people
Desventajas: Their airport under remodeling so from arrival gates to departure gates is a hike around the outside. Very crowded departure area with limited seats.
opinión proveniente de
-
8,0
Ventajas: Would be great to have screens if World Cup in airport
Desventajas: I like the seats
opinión proveniente de
-
6,0
Baggage
Ventajas: Business Class staff friendly and professional
Desventajas: Paid for an upgrade , baggage wasn’t tagged as priority and came out last on arrival and box that was professionally wrapped and labeled fragile was crushed up and unrecognizable upon arrival. Baggage staff using unprofessional language, calling me “Baby”
opinión proveniente de
-
9,6
Safety first
Ventajas: I Marked only boarding lower because we did it twice. That was just fine though. The crew was apologetic for having to re board another plane for mechanical problems. They kept everyone up to date of the changes and how we were to progress along the route. Everyone on board understood the crew didn't want to change planes and redo all the pre- flight start ups more than passengers wanted to change after boarding. The crew was most apologetic and super efficient. Well done
opinión proveniente de
-
10,0
Couldn't be better
Ventajas: The cabin attendant was unbelievably efficient and professional. The airport was marvelously clean. The staff was helpful. It's rated the best airport in the Caribbean for a very good reason.
opinión proveniente de
-
9,0
Flight was great. But the airport isn't quite yet.
Ventajas: The flight crew in the plane was terrific. Once the new airport is done is going to be fabulous.
Desventajas: The gate area was overcrowded the sound system was terrible. Once the new airport is finished it will be wonderful. Until then we'll just get by.
opinión proveniente de
-
7,0
Comfortable flight
Ventajas: The seats are so much more roomy than the other airlines that fly there. It was very comfy.
Desventajas: It was a short flight with no entertainment or food. Nothing not to like.
opinión proveniente de
-
6,0
Desventajas: We were in business class and it took 40 minutes to receive a drink. Also, there were no power/charging plugs anywhere. Very disappointed
opinión proveniente de
-
6,0
Desventajas: i missed my flight and my ticket was worthless, no credit was given to alienate the financial burden of buying a one way ticket into Grand Cayman. Somewhat sad.
opinión proveniente de
-
2,0
GCM to MIA. Delayed over 6 hours - no reason
Desventajas: Late flight, poor customer service.
opinión proveniente de
-
2,0
Pilot was rude and unprofessional
Ventajas: Nothing
Desventajas: The pilot caused passengers to have major delays. He was rude and unprofessional.
opinión proveniente de
-
10,0
Great airline
Ventajas: On time, room to spread out, and free rum punch - what more could you ask for.
opinión proveniente de
-
5,6
Ventajas: Crew in Grand Cayman did all they could to help us. Hotel and transfer help.
Desventajas: Flight delayed missed connecting flight. No compensation.
opinión proveniente de
-
7,3
Overall a good flight
Ventajas: I liked the view and the flight attendants was very helpful.
Desventajas: Nothing much was serve to eat just juice or tea, a small biscuit or chips could do.
opinión proveniente de
-
8,6
Ventajas: Personized service.
Desventajas: Paid for business class and the seat was broken and did not move.
opinión proveniente de
-
4,0
Boarding NMIA
Desventajas: The time to board process. They let up through flowing pre boarding then while.at the gate turned us bad only to be Called back again to walk some distance
opinión proveniente de
-
8,6
Ventajas: Crew and food
Desventajas: No tv, movies
opinión proveniente de
-
2,0
zeroo balance
Ventajas: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!
Desventajas: nothing i could not make it on flight as i was sick, and they wanted to charge me 600 + 200 usd for change of dates!!!
opinión proveniente de
-
5,3
Good flight. Boarding agent was unbelievably rude!
Ventajas: Flight was on time. As always on Cayman Airways, the flight attendants on board were so friendly.
Desventajas: There is no on-board entertainment to speak of. The Cayman Airways agent at the gate was EXTREMELY rude... sticking out her hand was her way of asking to see our boarding passes and passports. No eye contact, no words. Then "Who's Lucy?" (my 4 year old girls name is Lila). When we said "ahh, Lila?", she exhaled loudly and handed our docs back, and that was it. My wife and I were left staring at each other, half in disbelief of what we'd just witnessed. I wished I'd looked for a name badge... would have loved to out someone like that by name. Cayman Airways are hardly the most on time airline, and their planes aren't new. Their whole stick is free checked bags, rum punch and the friendliest staff. They start failing there, and they may as well shut er down.
opinión proveniente de
-
10,0
Ventajas: After Caribbean Air the seats feel like bussiness class even in cattle class. The staff are friendly, they (normally) give you an entire can of soda (no snack though - short flight). Seats are comfortable (for economy).
Desventajas: Always leave a little late. (But at least didn't leave a lot late.)
opinión proveniente de
-
9,3
Perfect
Ventajas: After being stranded in Chicago by Delta, Cayman Airways saved the trip! Crew was great and loved the rum punch served!
opinión proveniente de
-
9,3
Trip was great
Ventajas: It was not crowded...arrived in a timely manner. Staff were warm and approachable.
Desventajas: I liked everything. Flight was great. Nothing to complain about.
opinión proveniente de
-
4,0
Ventajas: I was not happy when I watched the ground crew drive off with my luggage because the flight was over weight. Seems to me the company should plan flights better.
opinión proveniente de
-
8,6
Ventajas: Very smooth flight from take-off to touch-down. Flight attendants were very polite.
Desventajas: Unfortunately, our arrival gate was not available after an early landing which created a delay on the tarmac of about 45 minutes.
opinión proveniente de
-
6,6
Ventajas: No food on these short flights and only juice or water is free to drink. I had a very short transit time and cabin crew were great in getting me off plane as quickly as possible.
Desventajas: We departed later than planned due to late arrivals, so my arrival was delayed thus making my transit time even shorter. If people can't turn up on time on such a small island for an international flight they should be stopped from travelling.
opinión proveniente de
-
10,0
short cool flight
Ventajas: small plane and flying so low was a great experience!
opinión proveniente de
-
10,0
great flight
Ventajas: everything
opinión proveniente de
-
9,6
Easy flights, slept the whole time
Ventajas: there was food on the plane from new york
Desventajas: no complaints
opinión proveniente de
-
10,0
another easy flight
Ventajas: provided a flight to la ceiba!
Desventajas: no complaints
opinión proveniente de
-
8,0
Good, just one detail
Ventajas: Staff was very friendly.
Desventajas: All pasangers we had to wait for crew members to start boarding air craft, the apologize more than once even when we landed which is at least what you expect to wait. After all was a pretty easy fly
opinión proveniente de
-
8,0
Ventajas: There was no food or entertainment provided so not able to speak to that. The dring is refreshing and the staff pleasant
Desventajas: a minor snack say crackers and cheese or something else. this is especially recommended for the late and early flight
opinión proveniente de
-
5,0
Nothing stood out
Ventajas: I LOVED the fact that neither of my flights were delayed
Desventajas: None.
opinión proveniente de
-
4,0
Five hour delay for a one hour flight
Desventajas: The flight was exactly 5 hours delayed (scheduled for 5:20 PM and departed at 10:20 PM). There was a small apology but that was it- no food or drinks offered, no voucher, etc. It was very disappointing. When we got on the plane, there was a 45 minute baggage loading delay. It seemed like there could have been more haste involved in loading considering at that point there had already been a considerable delay. The worst part was, there was very little update the whole time. At one point we were told there was a technical issue so a new plane was being brought in from Grand Cayman but they time delay kept increasing without an explanation. I understand delays but to have no updates is just inconsiderate. It just seemed like there was no consideration. I will not fly with this airline again.
opinión proveniente de
-
5,6
Non-stop CYB-MIA
Ventajas: Wonderful to enjoy the only non-stop jet service from Cayman Brac direct to Miami.
opinión proveniente de
-
7,6
Ventajas: Free luggage check in 2 bags Free run rum punch
Desventajas: Absent entertainment (no tv, movies) No wifi
opinión proveniente de
-
10,0
Perfect
Ventajas: Fun flight attendants smooth ride easy exit
Desventajas: Perfect trip
opinión proveniente de
-
8,5
Ventajas: A little slow on boarding....but overall good efficient crew. Love the luggage for free! We were able to take all of our snorkling gear and our sand shoes without having to buy them there!
opinión proveniente de
-
10,0
Excellent trip
Ventajas: Everything was great
opinión proveniente de
-
7,3
didn't eat food so cannot rate
Ventajas: Loved the no charge for 2 bags per customer and so nice at Cayman ticket cou ter
opinión proveniente de
-
10,0
Ventajas: I have gotten into the habit of using Cayman Airways over American . The employees make you feel more comfortable in their desire to please. I return to Georgetown frequently. It is my favourite Caribbean island and Cayman Airways makes the trip even more pleasurable.
opinión proveniente de
-
6,0
Desventajas: No food served.
opinión proveniente de
-
6,6
Ventajas: They served a meal on flight.
Desventajas: The cabin wad freezing! People were wearing winter jackets!
opinión proveniente de
-
5,0
Ground Crew broke the plane
Ventajas: Not much.
Desventajas: The ground crew broke the auxiliary power unit while de-icing the plane. We went back to the gate by bus, and we stood around for hours with no information from Cayman Airlines. Initial problem wasn't CA's fault, but they could have communicated better.
opinión proveniente de
-
7,3
Desventajas: Flight was delayed two hours or so.
opinión proveniente de
-
10,0
No problems
Ventajas: Easy flight. Lot of care taken in weight of plane. One of our bags came in a later flight. On a previous flight to Little Cayman we came in by helicopter due to plane issues. Super.
opinión proveniente de
-
5,6
UNPLEASANT FLIGHT ATTENDANT
Desventajas: There is one flight attendant, African American lady who I have had unpleasant experiences in every flight I've taken with Cayman airlines. I'm currently living in the island and have flown 4 times to and from Florida and this woman was there. She needs to be retrained!! Unfortunately I didn't get her name but please make sure you guys select your staff, she dosent know what hospitality means and what kindness is. She's rude when talks to you, she woke up my husband and I by pushing us and demanding to take our earphones off but she was very mean! In other ocasions she almost yield at me cause I had my phone near my ear and said: "you're not supposed to be on your phone "! -No stupid, I wasn't, theres this thing called Airplane mode. Plus, in another flight, NYC-Cayman 3 flight attendants were seating behind us and chatting and laughing out loud disturbing the whole flight after being delayed for 3 hours at the airport... very unpleasant!!! My husband and I are reconsidering if we want to fly with KX again, every time something unpleasant happens, besides of the fact that 90% of the times your flights are delayed by HOURS! We travel a lot and never has experienced so many delays in one airline. One more thing, we are new yorkers, we're thick akin, if we complaint is because something is really wrong. I hope you guys do something about the quality of your service. Regards
opinión proveniente de
-
2,0
They cancel the flight, at first did not offer lod
Ventajas: The hotel in caymans
Desventajas: The reason for canceling and delay causing me to spend thee days on a two hrs flight
opinión proveniente de
-
2,0
Too tardy
Ventajas: The hotel
Desventajas: Leaving late miss my conection
opinión proveniente de
-
2,0
Ventajas: Nothing
Desventajas: Flight delayed for over 6 hours. Didn't arrive home till 3am. Poor customer service.
opinión proveniente de
-
6,0
MISSING JACKET
Desventajas: On the plane, I left my down jacket and was told to go to the Airport to the Cayman Airways desk. I did that and nobody could help me find the coat. I went twice and still no coat. Could you help me find it? It is dark green/black with a hood. I was staying at the Southern Cross Club. Sincerely, Margaret Conroy 1815 J.F.K. Blvd. #1016 Philadelphia, PA 19103 USA
opinión proveniente de
Estado del vuelo
Mapa de rutas de Cayman Airways
Principales aeropuertos en los que opera Cayman Airways
- Aeropuerto George Town Owen Roberts (GCM)
- Aeropuerto Cayman Brac Gerrard-Smith (CYB)
- Aeropuerto Little Cayman (LYB)
- Aeropuerto Miami (MIA)
- Aeropuerto Kingston Aeropuerto Internacional Norman Manley (KIN)
- Aeropuerto Tampa (TPA)
- Aeropuerto La Habana Aeropuerto Internacional José Martí (HAV)
- Aeropuerto J. F. Kennedy de Nueva York (JFK)
- Aeropuerto La Ceiba Goloson Intl (LCE)
- Aeropuerto Bahía Montego Sangster Intl (MBJ)
Información de contacto de Cayman Airways
- KX Código IATA
- +1 345 949 8200 Llamar
- caymanairways.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.