|Ruta principal||Ciudad de Cebú Mactan Intl a Manila Aeropuerto Internacional Ninoy Aquino|
|Aeropuertos en los que opera||51|
|Aeropuerto principal||Manila Aeropuerto Internacional Ninoy Aquino|
Ventajas: Fun crew, smooth flight.
Desventajas: I will never fly with them again they tried to charge me 114 us dollars for 1 bag. I only paid 43 dollars for my ticket..
Ventajas: awsome deal awsome flight
Desventajas: nothing great flight.
Ventajas: the flight was comfy
Desventajas: some drinks!!!! NOT alcohol but like water or soda.
Ventajas: Boarding was smooth and quick.
Ventajas: Not Satisfied
Desventajas: Need improvements
Ventajas: Friendly staff; value for the money
Desventajas: Boarding procedures not very organized
Desventajas: More legroom
Ventajas: The boarding and landing was okay.
Desventajas: Crew don’t engage well. Plane smells like poop the whole time.
Ventajas: The crew was very nice, but the beer wasn't cold. Then the plane became painfully cold during the flight.
Ventajas: Price was great and the crew was friendly
Desventajas: All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip
Ventajas: The quiz and prizes given by the service crew onboard
Desventajas: Seats that recline and quieter announcements especially the game
Desventajas: They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day
Ventajas: The seat has a bit more space than regular economy in competitor airline
Desventajas: The cabin crews on this flight need some passenger service training!
Ventajas: The boarding was organized
Desventajas: Free snacks?
Desventajas: Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud.
Ventajas: All the crew were super pleasant and friendly despite attending to very rude European passengers.
Desventajas: Keep up the excellent work!
Desventajas: Want to have a USB charging port on a seat
Ventajas: The airline assigned the latest airplane to my flight. Its USB charging port was good.
Desventajas: I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner.
Ventajas: Serge and the cabin crew were grey. The pilot made up 20 minutes on a 1 hour flight, came in late from previous flight.
Desventajas: Scheduling. CP is ALWAYS late, and messes up connections. Hard to coordinate remedies with my phone turned off. It hadn't been once, 10, or 20 times, but EVERY time.
Ventajas: On time and relatively hassle free
Desventajas: The bus transfer to the terminal was a bit chaotic
Desventajas: Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!
Desventajas: Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?
Ventajas: Nothing.the cebu pacific employee told me that my flight was changed from 12pm to 6pm when I checked in but I did not have any notification. He said that he can get me in, in an earliest flight they have and only to find out that the flight they he wanted me in is my flight and ask money.
Desventajas: Screen employees and make sure they don’t deceive people.
Ventajas: I missed the trip. Can you help me with the refund or part of it?
Desventajas: I missed the trip. Can you help me with the refund or part of it?
Ventajas: Exiting the aircraft.
Desventajas: Stop charging passengers for water.
Ventajas: Yes, the crews were super. They keep entertaining us the customers. Thanks guys
Desventajas: Seats do not recline
Desventajas: Everything else
Desventajas: Super delayed flight they dont offer even water and to think we are travelling with children.
Desventajas: Improve on the congestion of DVO
Ventajas: Fast boarding
Desventajas: Plane wasn’t full so crew should have let us spread out
Ventajas: All is helpful
Desventajas: Make the plane clean...
Ventajas: Nothing. Website did not notify me when booking that visa for us was required so I did not even get to fly to my destination which was a waste of my time and money to drive 5hrs to the city and not get any of my money back.
Desventajas: Put a notification when rsvp’n ticket that certain countries need a visa approval from their country before booking. Wasted my time/money so I didnt even get to go to Vietnam n wasted a 5hr drive to my city. At least could have gave me some future discount code since I couldn’t get any money back
Ventajas: Crew was professional and seats were comfortable.
Desventajas: It is almost a given that most domestic flights to Manila are delayed and our flight was 1 hour and 10 min delayed. Fortunately, I was getting frequent updates that helped with the planning on when to leave for the airport.
Ventajas: Since I checked In early, they let me in on an earlier flight. Thanks!
Desventajas: 3 hr delay plus I got bumped off my return flight
Ventajas: Did not like the flight at all.
Desventajas: 5 1/2 hour flight- not even water was offered. Better explanation of baggage allowances. I got a shock of paying an extra $962 U SD . We were coming from international flight and did not have to pay for baggage’s . Had I been informed of baggage cost I would have selected a different carrier.
Ventajas: I enjoyed the captains announcements
Desventajas: Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable
Ventajas: Clean and new plane
Desventajas: Delay of one hour after biarding due to congestion at manila...this has to be the worlds worst for delays
Desventajas: Its a cheap airline.what do u expect?
Ventajas: The plane
Desventajas: Be ontime
Ventajas: Seat was ok. A little hard, but reclined enough to help.
On time-a rarity for Cebu Pacific.
Desventajas: At least a small meal and drinks on a 8.5 hour flight.
Desventajas: Boarded early - then sat on runway in queue almost 1/2 hour - fault of Manila airport which has more traffic than it can handle, not of Cebu
Manila to Palawan flight
Ventajas: Smooth flight, friendly service.
Desventajas: We sat on the tarmac as take-off was delayed by 45 minutes.
Did not buy the snacks did not use entertainment
Ventajas: Quick and fast boarding
Desventajas: So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through.
Sleep deprived. Did not buy snacks. Was there entertainment?
Desventajas: There should be a non-applicable button, since there’s none....I should just pick one star.
Desventajas: So late, I missed a 3 hour connection.
On time, allowed very early check in up to 4 hours before flight time
Ventajas: On time, allowed very early check in up to 4 hours before flight time
How many sardines can you pack in a tin can?
Ventajas: Nothing much. The flight crew were ok.
Desventajas: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.
Ventajas: In time departure
Ventajas: Friendly and ready to help crew
Desventajas: No form entertainment whatsoever. Deleted for about 2 hours
Ventajas: Boarding was quick and flight was on time.
Desventajas: No in flight entertainment, but you get what you pay for.
Overall great no issues
Ventajas: I liked that everything was fast and easy with no issues
Surprise pleasant trip
Ventajas: Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time
Desventajas: No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s.
Still crappy Cebu
Ventajas: At least no gate change or delay..shock shock
Desventajas: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.