Puntuación de los viajeros
10.0
En la limpieza el carro olía un poco mal estaba limpio pero tenía el olor a cigarro incluso le pedimos un poco de desodorante para carro y no tuvieron todo lo demás muy a gustoOpinión del 27 sept 2023
opinión de![kayak]()
2.0
No cars were available when I arrive!!!! I lost money!!!!!the girl didnt try to solve the problem!!!Opinión del 1 ago 2023
opinión de![kayak]()
2.0
They did not have the car available that I reservedOpinión del 25 jul 2023
opinión de![kayak]()
10.0
Speedy service, clean car for a good price.Opinión del 3 may 2023
opinión de![kayak]()
2.0
Terrible handling of one way drop-off. Misleading booking led to much higher charge for drop off at intended destination at the airport.Opinión del 25 mar 2023
opinión de![kayak]()
2.0
I booked the car at Norfolk instead of Newport News by mistake. When I called upon arrival, Hertz told me a car would cost an additional $221. That is on top of the prepaid of $54. It was a one day rental. Went to Budget and got a car for $67.Opinión del 17 mar 2023
opinión de![kayak]()
2.0
I paid $350 for a rental to go on vacation. My rental was not available upon pick and no other vehicle was available. I didn't get my money back for 4 days. If I reserved a car, it should have been there.Opinión del 31 jul 2022
opinión de![cheapflights]()
10.0
I expected to pick up the car at the airport, but had not read the address carefully. The location on Military Road was very convenient by cab, and they gave me a ride back to the airport when I returned the car. The rate was very good. I may do this on purpose next time.Opinión del 4 jun 2022
opinión de![kayak]()
10.0
Went above and beyond expectations. It was our first time to rent a vehicle for over the road travel due to an emergency. The staff at Hertz in Norfolk -Jacobay- and the staff member in Memphis who signed the car in welcomed us back home It was a nice touch after two rough days. Stay the course:Opinión del 2 jun 2022
opinión de![kayak]()
2.0
Was told by Hertz that the insurance I purchased on kayak wasn't valid and that I needed to purchase insurance directly from them. They didn't have any cars in stock and I had to wait an hour for a car to be returned. When I got into the car it was disgusting. There was some sort of oil/fluid on the center console and arm rest, the car hadn't been cleaned.Opinión del 27 may 2022
opinión de![kayak]()
4.0
The service was fine, but there was no shuttle from the airport to the rental location - I had to take a taxi while my wife waited with our son and all the bags plus spend an additional $30 and 30 minutes. Also, I reserved a Nissan Rogue (or something similar) but the vehicle provided was a size smaller.Opinión del 24 may 2022
opinión de![kayak]()
2.0
Priceline did not tell me that my car was to picked up several miles from the Norfolk Airport. Hertz provided no shuttle service, so I had to take a $20 cab ride to the N. Military Rd Hertz location, in order to pick up my car!!Opinión del 20 abr 2022
opinión de![kayak]()
