Hoteles en Tokio

Ventajas: Hotel is very nice , modern and clean. Excellent location. Service is good but English is a challenge.. good gym good breakfast

Ventajas: First thing you notice when you step inside the hotel is the amazing, spalike scent in the whole hotel. The stuff was so nice and friendly. The view from our room, the pool and the bar is breathtaking.

Desventajas: For iur liking, the mattress was to soft.

Ventajas: Todo excélente !! Habitación, vistas maravillosas , alimentos , personal y ubicación

Desventajas: Todo me gusto !!!!

Ventajas: The property was in a convenient location and had wonderful views of Tokyo. Rooms were well appointed, albeit smaller (but of course you are in Tokyo). Breakfast was great. Good use of technology in the rooms.

Desventajas: Everything about the property was really nice. Our stay was adversely affected by some really poor advice from the concierge, who sent us to a very overpriced restaurant and led us to believe that the dress code everywhere in Tokyo was very formal, something our booking agent laughingly dispelled the next morning, setting my whole family back at ease. Once we no longer used the concierge we had great food experiences in Tokyo.

Ventajas: Ubicación excelente. Abajo hay una entrada de subte así que es fácil llegar a todas partes. El personal es super amable. El desayuno es buenísimo pudiendo optar entre el japonés y el occidental. La habitación es enorme, super cómoda y con una excelente vista.

Desventajas: No se puede entrar con tatuajes al gimnasio ni la pileta ni el baño y sauna. Solo lo dice en la parte de la página que habla sobre la pileta. Creo que debería informar de esto al inicio. Es un hotel 5 estrellas y me parece que esta política no está muy buena. El lounge tiene ricas cosas pero si llegás 7:30-8 PM ya no hay prácticamente nada para comer y eso que cierra a las 10 PM.

Ventajas: Good location and new hotel. Japanese style interior bery nice.

Ventajas: Everything

Desventajas: Nothing

Desventajas: The Wifi could’ve been better: a tad bit slow.

Ventajas: It is actually a very nice hotel. The staff were very attentive, technical items in the room was nice and the room was very nicely decorated, The bathroom and water closet with the Toto washlet was also nice.

Desventajas: A third of the room's view was of the roof (of the main building) which was beyond disappointing considering the view was the reason I booked the room. So if the view is important to you, then upgrade the room (which we would have done but was told the hotel was full), check in very early or stay somewhere else. They should market these rooms as partial views to avoid disappointment. Other than that, the room was nice. But then again, there are nice rooms all over Tokyo for a lot less money.

Ventajas: I enjoyed most everything about this hotel. The room facilities were amazing, it was very clean, modern, staff well trained and discrete although English wasn’t really well spoken. Location is great, many restaurants around and metro line quite close. Great view. A Starbucks and Dean and Deluca in the building. Very classy, breakfast very enjoyable too.

Ventajas: I like the high-tech in room. I like the location of the hotel. And I really enjoyed the view from the room!!! Housekeeping did a great job to make the room clean and tidy. The brand of shampoo and others is Byredo (excellent!)..

Desventajas: Not much to complain about..

Ventajas: Beautiful hotel with wonderful facilities!

Desventajas: Nothing

Ventajas: Very comfortable room. The windows give a fantastic view.

Desventajas: A bit sad that there are not spa or sauna or gym.

Ventajas: Excellent location, beautiful and quiet room, cleanness. Friendly and helpful staff.

Desventajas: The bed was very very firm.

Ventajas: Its a great little hotel in the outskirt of the Ginza district. Hotel is modern, its conveniently located in the Ginza and its 4 min by foot (and with luggage) from Shimbashi train station. I am always skeptical about comments regarding the staff but they were superb with so many requests I wanted them to help me with. Both breakfast choices, American and Japanese were good, and with view and quite music.

Desventajas: I stayed in this hotel earlier this year, in March, and liked it. All amenities were fully electronically controlled in the room, which was interesting and convenient. This time, in a different room on the same floor, only some functions were automated.

Ventajas: Staff, location

Ventajas: La atención del personal es impecable

Desventajas: Por ponerle una pega, algo de ruido de la calle (planta 4)

Ventajas: clean and tidy comfortable pillow and bedding lots of restaurants around

Desventajas: no facilities

Ventajas: Beyond expectation! Staffs are very very friendly and ready to help. The location is very convenient, 5 mins' walk to subway station where you can go almost anyway. It's close to Ginza shopping street and there are many local restaurant nearby. It is located in a quiet area where you can avoid the noise of crowds. Different types of breakfasts are available and all of them are very tastey. The dining place of breakfast is fancy and classy with a bird-eye view to the city skyline. In all, excellent quality with reasonable price.

Ventajas: Situación

Ventajas: The staff were extremely helpful, courteous and friendly. Rooms were cleaned to a super high standard for a 4 star hotel which was my top priority. The location was very convenient, only minutes' walk to the main shopping areas and the Shimbashi Station. Lots of restaurants nearby with good varieties to choose from. There were a fabulous French cake shop and Lawson only a stone's throw away.

Desventajas: Nothing!

Ventajas: Beyond expectation! Staffs are very very friendly and ready to help. The location is very convenient, 5 mins' walk to subway station where you can go almost anyway. It's close to Ginza shopping street and there are many local restaurant nearby. It is located in a quiet area where you can avoid the noise of crowds. Different types of breakfasts are available and all of them are very tastey. The dining place of breakfast is fancy and classy with a bird-eye view to the city skyline. In all, excellent quality with reasonable price.

Ventajas: Ubicación y el confort de la habitación.

Ventajas: Luxury atmosphere and amenities was nice.

Desventajas: Pool steps was smelly, room was really hot when i arrived.

Ventajas: Tried the hotel restaurant, it was a nice Chinese/Singaporean and its exceptionally good value! Rooms are like the hotel, new, spacious and great ergonomics. The hotel starts at 22nd floor, so it has great views~

Desventajas: Dislike would be hard to pick. While the hotel poses as a business hotel (and a very nice one), everything is functional, which could make it lack of character. Being at the heart of business district, it looses out on tourism side.

Ventajas: Apartment size was much bigger than expected, 2 bath rooms is great for family. It is a great choice for mixing business with short family break.

Desventajas: The breakfast could have offered more continental European options.

Ventajas: Location and cleanliness

Desventajas: Nothing

Ventajas: Its a real nice property

Desventajas: Everything

Ventajas: Las habitaciones Cómodas y Espaciosas muy Buenas, me quedé 13 días en total, me Atendio un Espanol Ricardo un Sr Elegante y Distinguido, me colaboró Muchísimo, su atención Invaluable . Muchas Gracias Ricardo por tu Ayuda en el Hotel

Desventajas: El Desayuno no está a la Altura de su Precio , optamos por desayunar en otros Sitios con mayor Variedad.

Ventajas: The breakfast buffet was tasty. The room was very modern and spacious. There was an extra Japanese-style bedroom. The view from the window was simply astonishing.

Desventajas: The breakfast buffet was a bit expensive. The pool doesn't allow children to swim.

Ventajas: Very clean and spacious rooms.

Desventajas: The only bad part was that the pool is restricted to 16 and over which really bummed my 13 and 15 year old out. But aside from that everything was great.

Ventajas: El cuarto era un Apto muy Cómodo Lavadora y Secadora microondas Horno estufa absolutamente Completo todo para Cocinar.

Desventajas: El Desayuno demasiado Caro 35 dólares y era Bueno pero no EXCELENTE, no vale lo q Cobran.

Ventajas: Really lovely hotel, beautifully furrnished, extra large and super comfy bed and washing machine. Lovely bathroom. We used the gym every day which was great. Our room looked right out over the imperial palace gardens. Excellent, quiet location in business district - 5 mins walk to Tokyo Station with great restaurants. The hotel sits over Otemachi Station with about 5 subway lines running through it. Great beakfast with European and Japanese options. Wonderful staff. Complementary umbrellas!

Ventajas: Moderno, limpio y ordenado. Gran ubicación en Asakusa!

Desventajas: Más punzantes cuando quería extender mi estancia.

Ventajas: Great location. Nice staff .

Ventajas: Comfortable beds room size good for Japan. Very close to Sensoji Temple and subway. Staff very helpful and friendly

Ventajas: Did not take the breakfast - as plenty of restaurant around

Desventajas: None

Ventajas: very clean, staff is very helpful.

Desventajas: if they have gym that will be wonderful

Ventajas: Ubicación, buen personal, moderno.

Ventajas: Pillows & free water

Desventajas: Size of wardrobe

Ventajas: Great location in Asakusa, Tons of restaurants nearby and lots of shopping. Very close to the temple. Staff was very friendly. You get a free welcome drink and there is always free coffee - lattes in the lobby. There is a mall downstairs where you can get quick snacks and we could walk next door to Donki to get some souveneirs

Desventajas: Not great access to train or subway stations

Ventajas: Muy bien ubicado, cerca de tiendas y templos. Tiene todos los servicios el hotel. Bien la calidad de la ropa de cama .

Ventajas: Great location (very close to Senso-ji, Asakusa, Akihabara and the starting point for Sumida River Cruise) and...the best breakfast I ate in Japan!

Ventajas: I liked the location and the luxe feel of the hotel. I also liked that it had a microwave, vending, ice maker and washing machine area in separate floors.

Ventajas: The best breakfast variety & quality of food. The staff were all super friendly & helpful. A beautiful part of Tokyo to stay in & only a few minutes walk to the train station.

Ventajas: N.A - didn't have breakfast at the hotel. With easy access to eateries and convenience stores, we didn't see the need to get hotel breakfast

Desventajas: Perhaps there could've been more washer/dryers as i had trouble trying to wash my clothes as all 6 available were always occupied

Ventajas: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!

Ventajas: Everything

Ventajas: Everything about Shangri-La Tokyo was simply superb. The staff were very polite, helpful and respectful of all guests and spoke very good English. The room was clean, with new furniture and had a breathtaking view of Tokyo skyline. The breakfast selection was very good too. I will definitely recommend others to stay here and will definitely love to come again.

Ventajas: bed is big for my family with 2 kids

Ventajas: Los servicios anexos: devolución de mi wifi, escort al tren a Narita.

Ventajas: Old but luxury hotel, friendly staff

Desventajas: Too expensive

Ventajas: The customer service and luxurious room

Desventajas: I had to leave

Ventajas: We chose Horizon Club rooms which was a delight for relaxing when back at the Hotel. The breakfast and snacks at the club lounge were excellent and the staff most helpful.

Ventajas: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now

Desventajas: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer

Ventajas: Spacious room, service, clean, location and view of the city.

Ventajas: It was absolutely superb. The staff in the Horizon Club could not have been more helpful. Our room on the 37th floor was large and extremely well presented.

Ventajas: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Desventajas:

Ventajas: Servicio perfecto cuesta dinero

Ventajas: Wonderful helpful staff

Ventajas: A localización está conveniente, cerca de Ginza y los restaurantes.

Desventajas: Nuestra solo fue limpiado ente 15-16 horas.

Ventajas: Very nice staff. Super service.

Ventajas: Relatively roomy, exceptional service, definitely five star hotel.

Desventajas: Pricey.

Ventajas: We arrived to Tokyo on a rainy day. On arrival to the Imperial Hotel, the staff dried our suitcases immediately. Very warm service.

Ventajas: El servicio y al atención magníficos!!!! La comodidad de las habitaciones y los servicios del hotel son excelentes.

Ventajas: El servicio

Desventajas: El estilo del hotel Habitación pequeña Restaurantes muy caros

Ventajas: Great location and easy access to Ginza station. Concierge was really efficient in helping us make restaurant reservation. Nice scenery of Tokyo and hope to come back soon.

Desventajas: Nothing

Ventajas: The air conditioning system is much better after room renovation. Now I am able to sleep quite well because of good air circulation. All hotel staffs are well trained and very responsive with quick action.

Desventajas: Breakfast become boring after the third days because it needs more variety.

Ventajas: Staff was kind, patient and extremely helpful The location was great

Desventajas: Kind of old feeling decor Coffee in the room could have been better Didn’t like the powdered cream A hotel of this caliber should have a Nespresso machine or similar with cream in small sealed cups More than one cup/person/day would be better Gym could have been bigger The food and drink in the lounge was very expensive and was very basic 1400 Yen for a small pot of herbal tea for example

Ventajas: The continental breakfast buffet is a little simple at the Imperial Viking Sal restaurant because the price is not high ( 4320 Japanese dollars). French toast is very delicious. I highly recommend "the Gargantua" delicatessen in the lobby. The macaron, season sweets, chocolate and beef curry bread are very yummy.

Desventajas: no

Ventajas: Clean and convenience

Ventajas: Location, staffs, services <3

Desventajas: None.

Ventajas: Everything

Ventajas: Very clean and close to Tokyo Skytree

Ventajas: Excellent and very friendly staffs and overall service is fantastic. Left our luggage there when we went off for a day, and they were in our new room when we checked in again.

Desventajas: Nothing about the hotel.

Ventajas: Great location, spacious rooms. staff was friendly and hardworking

Desventajas: The breakfast buffet was a disappointment. Price was a little high.

Ventajas: La ubicación es perfecta! el área tiene de todo, el personal muy amable. Puedes caminar, tomar autobús o metro. Tienes centro comercial, restaurantes.

Desventajas: The windows couldn’t be locked. Not a huge issue but with an active toddler it did make me slightly anxious.

Ventajas: Un hotel funcional y bien ubicado

Desventajas: Habitación un poco pequeña para dos personas

Ventajas: The location is incredible! Close to transport and all Skytree has to offer.

Ventajas: Conveniently located near Skytee town / Oshiage mall, this hotel is a great pick if you have a family and want to hang out in that area. Right next to the station and a 30 second walk to the mall.

Ventajas: the rooms are large by Tokyo standards and while located in the suburbs it is close to excellent metro services

Desventajas: location is a little far out of central Tokyo, so not the range of restaurants and bars that are available in central Tokyo

Ventajas: in front of the mall solamachi, oshiage skytree st and the Tokyo Skytree! very spacious room comfortable pillows

Desventajas: no wall between wastafel n bedroom, only a wood curtain...

Ventajas: Gorgeous property. Only wish they had shown us the spa and workout area. We only saw it as we departed and missed what looked like a fabulous experience. The breakfast buffet was other worldly.

Desventajas: All excellent. Staff exceptional. Rooms excellent.

Ventajas: Stayed here twice during our trip to Japan. Enjoyed everything about our stay. The restaurant Camellia was lovely and we ate there most evenings. Everybody was very helpful during our stay. The location is second to none.

Desventajas: Nothing to dislike.

Ventajas: Concierge team was fabulous and extremely professional and helpful.

Desventajas: Japanese breakfast selection was very good but Western pastries and bread were quite average which was quite disappointing given how good Japanese pastry chefs are in general. Also their coffee could be improved

Ventajas: Me gusto todo. Solo las habitaciones un poco pequeñas y no tenía cajones para guardar la ropa

Desventajas: Lo que dije anteriormente

Ventajas: I was surprised I did not get breakfast included into my deal.

Ventajas: The location was excellent and the staff were helpful and efficient.

Desventajas: The bedroom was a little small but the bathroom made up for this.

Ventajas: Central location!

Desventajas: Disappointing - small & Very noisy - room at long Walk from lobby.... Till Very late a lot of noise from station... Could change room at midnight but with early departure not useful... Staff not Very friendly. No value for money

Ventajas: Love the hotel and the location can’t be more perfect

Desventajas: The staff makes everything great

Ventajas: Exceptional location, nice and helpful staff, great buffet breakfast at the Atrium

Ventajas: Magnifico hotel, instalaciones de lujo, desayuno espectacular

Ventajas: Beautiful Hotel. Extremely polite staff. We stayed at the 46th floor. Our room had a stunning view of Mt Fuji which we enjoyed. Breakfast offered was nice with a variety of both continental and Japanese cousin.

Ventajas: The breakfast was excellent and the location is perfect, near Tokyo station. The room is nicely decorated and the staff are excellent and friendly.

Desventajas: Nothing

Ventajas: The staff were very friendly . The area of standard room is very stuiable

Ventajas: The (double) room was big enough for four people and was very comfortable. Having the convenience store in the hotel was great (as we were a bit jet-lagged anyway, it was also good not to have time pressure for breakfast). Value for money was very good.

Desventajas: The location is obviously not very central. Having said that, the shuttle bus to the train station worked really well, and the comfort and value made it worth the extra travel time.

Ventajas: The size of room was comfortable. Enough space for 2 persons.

Desventajas: Nothing at all.

Ventajas: Quiet and nice view. Near the sea and nice promenade. Near the park. Not far from Disney

Ventajas: Everything

Ventajas: Es muy nuevo La conexión entre el hotel y la estación de tren y el hotel con el aeropuerto son muy buenas!!!

Desventajas: En la habitación q nos toco se notaba q era para tres camas, como solo eramos dos sobraba espacio... si hubiese tenido un sofa hubiera sido genial... Las almohadas tampoco me gustaron

Ventajas: 1. good wifi 2. very spacious 3. good facility 4. good free shuttle buses 5. clean 6. beautiful view from room 7. good toiletries

Desventajas: no discount to buy the buffet breakfast

Ventajas: Todo estuvo muy bien! Tiene una zona costera para hacer running muy comoda, los buses tienen una frecuencia muy buena y el bus de narita llega y sale del mismo hotel! Súper cómodo

Ventajas: excellent experience,its a home away from home☺️❤️

Ventajas: The view from the room was superb. An amazing view of the bay and Tokyo skyline. The room was large and spacious and the facilities and provisions in the room excellent. The breakfast buffet was very good, a huge selection of traditional Japanese and international and a great start to the day. The supermarket on the ground floor is a welcome option after a long day out at Disney or sightseeing in Tokyo, especially offering good value and an alternative for families.

Desventajas: Nothing. We enjoyed every minute and loved the room.

Ventajas: The breakfast is good and very friendly to kids, lots of choices you can find. The free shuttle is precisely on time and helpful to travel between Disney and hotel. Staff are professional and kind, with no communication problem in English.

Desventajas: I like the staff very helpful and friendly,, the room is very clean every thing there is excellent except the TV channels very poor

Desventajas: Every moments was quite good before last moment at the hotel . When i leave the hotel.. there was two bellboys however no one even try help me to put my big carriers into taxi. All they did was just standing by me and watched it.

Ventajas: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....

Ventajas: The staff were incredibly pleasant . Enjoy a drink at the bar with a lovely view and pianist playing . The gym was amazing

Desventajas: The construction so don't pick park view

Ventajas: Good quality of breakfast. I particularly like bathroom design. Round shape of bathtub is very interesting and comfortable. Good idea!

Ventajas: The view is perfect !!

Ventajas: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.

Desventajas: Honestly, it was one of the best hotel experiences I've had internationally. I did not try the restaurant, and sometimes the elevators took a while to arrive (since you have to change to get to hotel guest elevators), but overall it was a seamless stay.

Ventajas: Inside atmosphere

Ventajas: Las vistas desde nuestra habitación. La decoración del hotel.

Desventajas: El desayuno no era demasiado bueno...

Ventajas: Service, cleanliness n efficiency of staff with least waiting time checking in n out

Desventajas: Food at coffeeshop could’ve been better

Ventajas: The services of their staffs provided to customers. Friendly and promptly!

Desventajas: Nothing

Ventajas: Everything!

Desventajas: I thought breakfast was good but a little steep in price but after all the views are breathtaking and you are on 51st floor of a 5 star hotel worth every penny !

Ventajas: Ubicación

Ventajas: It’s location was outstanding.

Ventajas: The location, the staff, the rooms decoration! A great experience

Desventajas: Everything was pretty good

Ventajas: The location and room amenities were first class.

Desventajas: Ice Machines did not work on our floor. There is no gym or pool that I know of.

Ventajas: Staff, people and location

Desventajas: Mostly good, but 3rd smoking floors hallways stink, hard to cross the street due to roadwork, and no room service from the hotels restaurant

Ventajas: The location is very nice in the heart of Ginza. The room was clean and spacious as well.

Ventajas: Absolutely nothing

Desventajas: Everything from price range, to comfort, room size, hospitality and f&b quality is very poor

Ventajas: The breakfast was goon and the location is outstanding.

Desventajas: No room service or business center. Bed not very comfortable

Ventajas: Todo . La buena atención del personal. Su amabilidad y colaboración. La ubicación. Limpieza. Todo perfecto

Desventajas: Nada

Ventajas: Location

Desventajas: Not clean, not comfortable, no place in lobby, poor service in restaurant

Ventajas: Great location and very friendly staffs

Ventajas: Me gusta la ubicación del hotel, en Ginza. La relación calidad precio es perfecta para Tokio

Desventajas: nada

Ventajas: Location Staffs were very helpful

Desventajas: The room is very small

Ventajas: Servicio increíble. Hermoso hotel

Desventajas: La ubicación no es la mejor, lejos del centro de la ciudad

Ventajas: Room

Desventajas: Lost in translation

Ventajas: Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Desventajas: The ambiance a little too dark in the lounge area at night. But I guess they needed to set the lightings like this so that the amazing view could be enjoyed from the 41th floor.

Ventajas: Todo, la amabilidad del servicio, las vistas, el desayuno, la piscina, el jazz bar... lo cerca que está de todo... genial

Desventajas: Igual el precio pero lo que recibes y como lo recibes esta genial

Ventajas: Probably the best hotel I did in my life

Desventajas: Nothing. All was perfect

Ventajas: I loved the service and the views.

Desventajas: Not value for money. The facilities are good but it’s not big deal just because it appeared in a film.

Ventajas: Bed swimming pool

Desventajas: Television channels limited no international channels

Ventajas: Gorgeous hotel, beautiful rooms and facilities and the staff were super friendly and helpful!

Ventajas: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Desventajas: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Ventajas: Everything clean and nice and comfortable

Ventajas: Great hotel with amazing views over Tokyo. Loved our stay there. Also had a great dinner in the top floor restaurant.

Desventajas: Hotel was a bit out of the way for sightseeing and some parts of it a bit dated with regards to the design, especially considering the hefty price tag. Would probably go for something in another city district next time.

Ventajas: It’s just perfect!

Desventajas: Nothing!

Ventajas: El hotel era un oasis en la ciudad. El personal fue excelente y fue una de mis mejores experiencias en un nuevo lugar.

Desventajas: El hotel comienza en la planta 28, por lo que se siente separado de los alrededores.

Ventajas: Location in superb district of the town, amazing view, lobby bar - the best of All

Desventajas: nothing

Ventajas: Hotel impresionante, gran atención del personal, vistas espectaculares de la bahía de Tokio

Ventajas: Staff are very helpful Room size Clean room and hotel

Desventajas: I think they need to have more halal food And more food for Arabic tourists

Ventajas: Great atmosphere, very convenient stay

Desventajas: Nothing

Ventajas: muy buen hotel

Desventajas: horas de servicio en restaurantes, horario del spa

Ventajas: Great artistic flair x

Desventajas: The concierge desk was very bad . Emails sent days before arrival.. still not replied to . It was a struggle to get concierge to assist with any requests x

Ventajas: People who work at hotel. Simon. Suruchi among the many staff that were great!

Desventajas: Slow service at restaurants.

Ventajas: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.

Desventajas: The only negatives were minor - the rooms lacked any USB ports or enough plugs to charge everyone’s electronics but I’m sure if we had asked someone would have immediately come up with a solution (service was impeccable). The only other thing to note is that the restaurants run about $150pp for dinner (food only).

Ventajas: Very good facilities and generally very helpful staff.

Desventajas: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!

Ventajas: Highly recommended

Ventajas: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.

Desventajas: Bar, service slow and expensive.

Ventajas: The bayside view is great, that’s what you pay for.

Desventajas: A bit difficult to access from street level.

Ventajas: Every aspect of the staff was the best in the business

Ventajas: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.

Desventajas: Quilt is a bit thicker.

Ventajas: Location, views from rooms, staff

Desventajas: Nothing

Ventajas: Everything is absolutely top of the range

Ventajas: One of the best hotels that I’ve been in my life! Everything is really well done!

Ventajas: Warm, smiling staff, comfortable and elegant. Tasty food

Desventajas: Nothing at all

Ventajas: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!

Desventajas: There was no iron in the room, however once I asked the staff got me one

Ventajas: Ritz-Carlton always Bravo!

Ventajas: El ambiente tan agradable del lobby bar, así como las maravillosas vistas de noche y de día

Desventajas: que acabo el viaje

Ventajas: Excelente atención y calidad en todos los servicios. La gente muy amable y preocupada constantemente en el bienestar de sus huéspedes. Estuvimos en el piso ejecutivo y lo que se ofrece es excelente además de una extraordinaria vista a la ciudad.

Ventajas: Breathtaking view from the room + Excellent service from the staff.

Desventajas: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.

Ventajas: La habitación, las vistas y la atención y cuidado en todos los servicios . Además el restaurante Azzure 45 una experiencia gastronómica fabulosa

Ventajas: Great size rooms with awesome views. Staff were fantastic. Loved the pool facilities too. Would definitely stay again.

Ventajas: Fantastic hotel. Excellent room at all levels.

Desventajas: Prices are too high. Not only the room, but restaurants and bar are too expensive.

Ventajas: This is truly a 5* hotel. Everything is simply excellent. View. Style. Linen in the room is changed every day ! The staff is simply ultra friendly and just perfect. Luxury at it’s best.

Ventajas: Everything was "tip top". It was a great experience.

Desventajas: Sauna was not included in the total price

Ventajas: Understated elegance. Peaceful retreat after busy day of sightseeing. Excellent location with access to 3 subway lines without having to leave the station.

Ventajas: Big rooms, very comfortable

Desventajas: Nothing

Ventajas: The room , the pool, the staff. The hotel design was amazing!

Ventajas: breakfast food is very good.

Ventajas: Céntrico y tiene en el propio hotel una estación de metro, importante en Tokyo para moverse. Habitación grande y limpia. El personal de limpieza habitaciones y bar encantadores.

Desventajas: Sólo se puede fumar en el bar, que es carísimo. La comida del bar es sumamente cara y las raciones pequeñas. El desayuno sólo se sirve hasta las 9:30h incluido fines de semana, después de las 9:30 h es desayuno a la carta. Aquí se nota mucho que es un hotel de negocios , el hotel y la zona durante la semana están animados , el fin de semana está vacío, sobretodo la zona para buscar rest para cenar. El personal de recepción están un poco perdidos.

Ventajas: Todo

Desventajas: Desayuno muy bueno pero un poco caro

Ventajas: Location

Desventajas: Discriminatory treatment of my children who, by the way, paid like adults

Ventajas: Calm central highest standards

Ventajas: Este es un gran hotel Está muy cerca del tren y a poca distancia de otras atracciones. El área está en un área segura y bien iluminada. Las habitaciones eran de buen tamaño y no tuvimos problemas. El personal era extremadamente agradable y servicial. Todos hablaban algo de inglés. ¡Sin duda me alojaría aquí de nuevo!

Desventajas: La señal de internet en la habitación es muy débil y se apaga al azar

Ventajas: Habitación muy limpia así como el baño. Baño de estilo japonés, que es muy práctico. La habitación era pequeña pero funcional. El check in fue fácil y el hotel tranquilo.

Desventajas: El desayuno era bastante básico. Las instrucciones del aire acondicionado solo estaban en japonés. No es muy céntrico en la zona de Shinjuku, pero cerca de buenas conexiones de transporte.

Ventajas: Personal amable Un servicio estupendo Buena ubicación Fantástica vista desde la habitación

Ventajas: Great location close to shin-okubo station. There is a grocery store just downstairs to the complex and also an Italian restaurant. Reception staff were so helpful and were able to assist easily with luggage transfer. This hotel was perfect for our family of 5 to explore

Ventajas: 5 minute walk feom Obuko station and 10 from the one we used more Shin-Okuko. Handy small supermarket close by. Area was busy but safe and quiet location. Our family of four stayed in a junior suite. Room was big and bright with 2 big fixed glass windows and well equipped and we loved having a washer/dryer, iron. Ample space with hanging area, and floor space for 4 suitcases, knapsacks and shoes. The shower room was amazing for clothes drying overnight. City views were lovely. Nightshirt, slippers and bottled water were complimentary. We had breakfast in the communal area. Convenient and a Simple selection that filled you up... variety of breads, buns, croissants, jam, eggs, bacon/chipolatas, salad, cheese, ham, yoghurt, granola, cereal, canned berries, hot drinks, juice. Only 600y each which at the time was about $7.50. Staff spoke English and stored luggage from when we checked till we transferred. Never a line up for check in or out. ATM handy in Family Mart. The Italian Restaurant downstairs was ridiculously cheap. Three courses for under 1000y. We ate thete 3 out of 6 nights.

Desventajas: There was no dish cloth, tea towel or dish liquid for us to clean up after ourselves.

Ventajas: El metro está a 3 minutos caminando (salida norte). Hay un italiano y un supermercado justo al lado, tiene lavandería gratis autoservicio!! Viene muy útil cuando llevas varios días viajando. La habitación triple muy amplia y cómoda, con cambio de toallas y limpieza diaria de la habitación. El personal de recepción muy atento y habla inglés. En la habitación hay plancha y tabla de planchar, friegaplatos, microondas, mini nevera, un placa para cocinar y todo el menaje de cocina necesario, si se viaja con niños es muy útil.

Desventajas: En general todo estuvo bien.

Ventajas: Great staff went out of their way to help. Loved location. Amazing for the price.

Desventajas: Wish I could have stayed longer

Ventajas: The location was fantastic, a 5 minute walk at most to Okubo station and one stop to Shinjuku. It's a JR station so we were able to make the most of our JR passes. The size of the deluxe apartment is amazing. We had 5 staying and there was ample room for baggage and relaxation. The hotel has been recently renovated, so everything is new and very clean. The room even had a washer/dryer. Only regret was not finding this place earlier!

Desventajas: Checkout is at 10am. I requested the possibility of a later checkout and was told I had to book the room for another night.

Ventajas: We have a two-bedroom suit. The room is on the top floor with a nice view. It has all we need like washing machine, microwave, iron, utensils, etc. (except you need to pay 100yen for washing powder.)

Desventajas: Breakfast is disappointing, though it is not expensive (600yen each). Prefer to have breakfast outside. There are some restaurants for breakfast near okubu station (Japanese and western).

Ventajas: Spacious, location and amenities

Ventajas: Me quedé varias veces en diferentes tipos de habitación. Si bien todas son grandes para la media de Tokyo, varían mucho según el tipo de habitación contratado. Así que no fiarse de las habitaciones más económicas. La vista es espectacular en todas las habitaciones (con suerte se ve el monte fuji!) El baño siempre muy cómodo. La ubicación excelente, a la vuelta de una estación JR. Y a distancia caminable de estación Shinjuku.

Desventajas: El desayuno es MUY sencillo. Y el café muy malo. El personal tiene un inglés muy básico, pero son muy amables. No hay placard.

Ventajas: The location and the size of the room

Desventajas: Only 1 bathroom for the 6 people room capacity ☹️

Ventajas: location, clean n staf

Desventajas: breakfast too minimum

Ventajas: Staff response

Desventajas: The location was not as central as we expected

Ventajas: Staff helpful, rooms great for a family stay.

Desventajas: Just a little bit further out of the main area of Shinjuku. Close to a station though and only one stop in so not a big issues.