Hoteles en Tokio

Ventajas: Todo excélente !! Habitación, vistas maravillosas , alimentos , personal y ubicación

Desventajas: Todo me gusto !!!!

Ventajas: The Amazing view from our room! Excellent service and comfortable rooms. A proper luxurious experience. Central location, close by a subway station.

Ventajas: Amazing hotel, fantastic views of tokio

Ventajas: The staff are all exceptional, the views are exceptional, the bar is great, the beds are super comfy! Concierge were so helpful with bookings. All great.

Desventajas: Nothing!

Ventajas: Everything.

Ventajas: Staff were very helpful. Our room was very clean and had everything we could need. The swimming pool is lovely and spa perfect.

Ventajas: Every thing

Ventajas: Ubicación excelente. Abajo hay una entrada de subte así que es fácil llegar a todas partes. El personal es super amable. El desayuno es buenísimo pudiendo optar entre el japonés y el occidental. La habitación es enorme, super cómoda y con una excelente vista.

Desventajas: No se puede entrar con tatuajes al gimnasio ni la pileta ni el baño y sauna. Solo lo dice en la parte de la página que habla sobre la pileta. Creo que debería informar de esto al inicio. Es un hotel 5 estrellas y me parece que esta política no está muy buena. El lounge tiene ricas cosas pero si llegás 7:30-8 PM ya no hay prácticamente nada para comer y eso que cierra a las 10 PM.

Ventajas: Great high quality hotel. Excellent rooms and facilities. Beds extremely comfortable.

Desventajas: Lots of “rules” spoiled our stay. We were unable to have a drink anywhere in the hotel with our teenage children after 6pm. Under 18s are not allowed to use the pool. Again ridiculous. Over 14 would be a better policy. Extremely expensive for what it was.

Ventajas: I cannot say that I have much experience of ultra-luxurious hotels, but this one is absolutely stunning! You can find everything your heart desires; and the architecture, the interior design and the comfort level provided make it a memorable stay worth your while - and definitely worth the price tag! My sister and I were sad to have to go..

Desventajas: Every little detail is so well taken care of; seriously, we could not find any flaw!

Ventajas: All was perfect !!

Desventajas: My wife and I went to the pool area where the staff were very rude....WE were told in this huge hotel that only 8 people are allowed in the pool at any time...We were told to stand and wait..after 15 mins we were allowed into the pool, My wife and I got into the spa and no one else was in the spa, i attempted to take a photo of my wife in the spa and a staff member ran out rudely gave me a card telling me no photography ..like what ?? Im taking a picture of my wife in a spa by herself in a hotel we spent $1000 a night for...give me a break....

Ventajas: Size of the room, gym

Desventajas: Nothing

Ventajas: everything！

Desventajas: nothing

Ventajas: Clean, pleasant and helpful staff, access to the Tokyo Palace grounds for a walk or a run.

Ventajas: I booked a studio apartment and on arrival we were upgraded to an executive apartment suite. Very luxurious. Separate bedroom. Full size kitchen. Large bathroom and shower. Two toilets. One accessible from the bedroom and the other from the hallway in the living area. Very well appointed with a washer/dryer. Two large screens TVs with english speaking programs. Windows at the front of the building but views only of the skyscraper across the street. Did not use the poop or gym. Breakfast buffet style in the restaurant was good.

Ventajas: Location is perfect.

Ventajas: It is feel like a home . Friendly staff, really helpfull. The apartment near to king palace so you can enjoy walking or jogging around the area.

Desventajas: It is not close to Shopping area but still acceptable . Convinience for who like quite place.

Ventajas: Good design and new

Desventajas: Located in the office area

Ventajas: Las habitaciones Cómodas y Espaciosas muy Buenas, me quedé 13 días en total, me Atendio un Espanol Ricardo un Sr Elegante y Distinguido, me colaboró Muchísimo, su atención Invaluable . Muchas Gracias Ricardo por tu Ayuda en el Hotel

Desventajas: El Desayuno no está a la Altura de su Precio , optamos por desayunar en otros Sitios con mayor Variedad.

Ventajas: Staff is incredibly helpful and polite, rooms are very comfortable, spacious, well decorated and with amazing views. Breakfast is very good. Impeccably clean. Great location with direct access to the metro station and plenty of restaurants. Within walking distance to the Tokyo station.

Desventajas: Can’t find any faults except for the single soap bar provided - two would have been better (one for the sink and another for the bathtub).

Ventajas: Hay mejores

Desventajas: Desayuno, poca variedad

Ventajas: New, clean and very functional room. The staff was very helpful too. I arrived early, and the staff helped me to check in early. It really helped me to relax a bit before heading to rugby worldcup opening game. :)

Desventajas: Nothing in particular

Ventajas: El cuarto era un Apto muy Cómodo Lavadora y Secadora microondas Horno estufa absolutamente Completo todo para Cocinar.

Desventajas: El Desayuno demasiado Caro 35 dólares y era Bueno pero no EXCELENTE, no vale lo q Cobran.

Ventajas: Moderno, limpio y ordenado. Gran ubicación en Asakusa!

Desventajas: Más punzantes cuando quería extender mi estancia.

Ventajas: Service was great and staff were helpful and patient.

Desventajas: None

Ventajas: The staff were very polite and helpful. The breakfast was a good selection of western and Japanese. Our room was a little smaller than we would expect in Europe for the price but it was perfectly adequate. The shower was excellent.

Desventajas: Plastic straws used in fruit at breakfast seemed like a novelty that was wasteful and bad for the environment. Also paper cups used for fruit juices. Glasses that can be washed up and reused would be better.

Desventajas: We had to pay more than half of two beds, for the third 15.000 yens. When y booked I request for three pax

Ventajas: Very good location relativ to tokyo

Ventajas: Location location location

Ventajas: Excellent friendly check in service. Very helpful staff with guiding us towards train station, taxi’s etc . Also booked us the luggage forwarding service.

Desventajas: We arrived at 12.30pm and our room was ready however we still had to pay the early charge to have the room, as we were tired we did so wasn’t happy about it though.

Ventajas: What a great hotel, friendly and extremely helpful.

Ventajas: Good service, Front desk help us a lot.

Ventajas: Great breakfast , nice staff, well set up room. Great price

Desventajas: Wish they had chairs set out in the garden off lobby . Bar is very limited . A bit out of the way to central Tokyo but the price makes up for it

Ventajas: Overall.... Excellent location..I will be coming back here for sure

Desventajas: Nothing..

Ventajas: Ubicación excelente, todo el personal muy amable

Desventajas: nada

Ventajas: La localización y el desayuno Habitaciones impecables La cama de mi hijo muy cómoda

Ventajas: Facilities ,staff and food were excellent

Desventajas: Nothing

Ventajas: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.

Desventajas: The gold was too bright. Joking, there was nothing we didn’t like.

Ventajas: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!

Ventajas: Everything

Desventajas: Staff in club horizon lounge were not very welcoming. Staff in main restaurant were superb.

Ventajas: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.

Ventajas: Los servicios anexos: devolución de mi wifi, escort al tren a Narita.

Ventajas: The customer service and luxurious room

Desventajas: I had to leave

Ventajas: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now

Desventajas: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer

Ventajas: Spacious room, service, clean, location and view of the city.

Ventajas: Service amazing and so was the room service food

Desventajas: Little hard to find a originally

Ventajas: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Desventajas:

Ventajas: Easy to get to from Haneda or Narita airports, unless there is a typhoon and you end up landing at Chubu! (At least the airline concerned compensated us for the travel back to Oshiage.) There are plenty of places to eat nearby - more expensive at the Sky Tree but cheaper in the streets around. The hotel is within walking distance of Asakusa. Staff are very welcoming and most speak excellent English. Laundry facilities on site, and vending machines (including Asahi beer). There is a supermarket on the ground floor with plenty of takeaway items at reasonable prices.

Desventajas: The TV didn't have a USB port to let us play the movies we had (we watched them on the laptop instead). There aren't any outside areas to go and relax. Our room was small - with a double bed. Have previously stayed (a year ago) with a larger twin bed room. The cost is perhaps a little too high for the facilities and experience. Breakfast is 2,000 Yen.

Ventajas: Everything

Ventajas: Location. Staff were excellent and very helpful.

Desventajas: Room a bit on the small side

Ventajas: Excellent and very friendly staffs and overall service is fantastic. Left our luggage there when we went off for a day, and they were in our new room when we checked in again.

Desventajas: Nothing about the hotel.

Ventajas: La ubicación es perfecta! el área tiene de todo, el personal muy amable. Puedes caminar, tomar autobús o metro. Tienes centro comercial, restaurantes.

Ventajas: Un hotel funcional y bien ubicado

Desventajas: Habitación un poco pequeña para dos personas

Ventajas: Good and convenience Location. Great for family stay.

Desventajas: No comnents

Ventajas: Everything Staff, Location, Services, Great hotel Thank you for everything

Ventajas: Conveniently located near Skytee town / Oshiage mall, this hotel is a great pick if you have a family and want to hang out in that area. Right next to the station and a 30 second walk to the mall.

Ventajas: Great location at the foot of the Sky Tree - easy access to train for return to Narita. Shops around including supermarket at the ground floor.

Desventajas: All good.

Ventajas: The Solamahi Center is full with many many restaurants. There is a lot to choose from

Desventajas: Room size was small. and there is no Lobby at the hotel nor a bar !

Ventajas: We stayed here with our daughter and so what made this hotel so remarkable was its location. It was right across the street from Oshiage station which has a direct route to and from Narita. It is right across the street from a HUGE shopping center, right next door to an awesome two story grocery store, right around the corner (30 sec walk from hotel front door) from an awesome little 24hr food joint and also right around the corner (30 sec walk from hotel front door) from a 24hr convenient store with an ATM machine. Location, location, location, clean rooms, friendly staff, free cell phone to use in and out of the hotel room all made the experience here amazing.

Desventajas: Absolutely nothing.

Ventajas: Very pretty hotel right in the middle of Tokyo. Had lots of character which is rare in Tokyo and lovely staff. My room was a bit small but very well appointed.

Ventajas: Aside from the lack of breakfast included in the pricey room rate, this hotel was everything a hotel should be. The bedsheets were so soft, the room was so quiet despite the location, the black-out curtains were a dream. My friend and I were so well-rested after our first night. Highly recommend this hotel.

Desventajas: Lack of breakfast in the room rate.

Ventajas: It was a beautiful elegant hotel. The staff were more than helpful. They even sent a porter to help us buy tickets and get us to the station for the train to the airport because we had a great deal of luggage. Breakfast was delicious.

Desventajas: I made a mistake by booking a Queen bedroom. Much to small for all our luggage. Otherwise all was just perfect.

Ventajas: The service is impeccable! Staff is very helpful and seem to understand the troubles of not being able to speak the language, and they try to explain everything very clear to you!

Desventajas: The pillows are very uncomfortable and flat, but that’s if I’m being very picky

Ventajas: Me gusto todo. Solo las habitaciones un poco pequeñas y no tenía cajones para guardar la ropa

Desventajas: Lo que dije anteriormente

Ventajas: Perfect location in the main Tokyo station, staff attentive to the point of absurdity, wonderful old almost colonial style building.

Desventajas: Breakfast is overpriced so we went out. Otherwise, could not find fault with this hotel.

Ventajas: Front desk staff..Held our bags aday before check in.

Desventajas: I requested a double bed months ago but on check in said they had no more spare rooms..however for another 40,000yen they would upgrade us...The class of the hotel thought they could have been alittle more helpful

Ventajas: Always perfect !

Ventajas: The hotel is part of the main Tokyo train station, and connected to all the transportation. Plenty of nearby restaurants and easy to get around.

Ventajas: Beautiful place, super breakfast and top service (brought us to the platform of the train to the airport)

Ventajas: Magnifico hotel, instalaciones de lujo, desayuno espectacular

Ventajas: easy and no fuss to book

Desventajas: había reservado una suite para no fumadores. la habitación claramente había sido fumada - cuando llegué a la habitación había un purificador de aire junto a la cama. no estaba nada fresco. el hecho de que todavía hay habitaciones para fumadores que se pueden "cambiar" a para no fumadores? además, tuve un problema con la solicitud de la tarjeta de visita. el hotel en sí es hermoso, pero tratar con asuntos inesperados no muy bueno, especialmente por el precio.

Ventajas: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.

Desventajas: None

Ventajas: Every aspect of the staff was the best in the business

Ventajas: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.

Desventajas: Quilt is a bit thicker.

Ventajas: Everything is absolutely top of the range

Ventajas: One of the best hotels that I’ve been in my life! Everything is really well done!

Ventajas: Warm, smiling staff, comfortable and elegant. Tasty food

Desventajas: Nothing at all

Ventajas: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!

Desventajas: There was no iron in the room, however once I asked the staff got me one

Ventajas: Ritz-Carlton always Bravo!

Ventajas: El ambiente tan agradable del lobby bar, así como las maravillosas vistas de noche y de día

Desventajas: que acabo el viaje

Ventajas: Breathtaking view from the room + Excellent service from the staff.

Desventajas: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.

Ventajas: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!

Ventajas: La habitación, las vistas y la atención y cuidado en todos los servicios . Además el restaurante Azzure 45 una experiencia gastronómica fabulosa

Ventajas: Servicio increíble. Hermoso hotel

Desventajas: La ubicación no es la mejor, lejos del centro de la ciudad

Ventajas: Room

Desventajas: Lost in translation

Ventajas: Everything was perfect - the location, the interior decor of the whole hotel, the spa and gym were incredible. One of the best hotels I've ever stayed in.

Ventajas: Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Desventajas: The ambiance a little too dark in the lounge area at night. But I guess they needed to set the lightings like this so that the amazing view could be enjoyed from the 41th floor.

Ventajas: Customer Service was excellent! They gave me a set of tea pot because they served me broken glasses and cups every morning The layout was confusing but the staffs tried their best to help Overall, i do feel very welcoming especially you just had a long flight

Desventajas: I never stayed in a 5-Stars hotel, where i had so much complaints at one stay (5 days, 4 nights) 1. The glass in the bathroom was chipped, so i put it aside to the table so the maid could take care of it for next swift 2.,Similarly, i also found my tea cup was cracked as well. So i placed it together with the chipped glass. Day2, i found thr exact chipped glass and cup were put back exactly where i found them. So, i moved them to the table, so the maid could replace them Day3, they were back to the same place, in the bathroom and tea set. Finally, i called the housekeeping. I wondered how they cleaned the glasse and cups?! The exact broken glass and cups were back. Did they actually use machine to wash them? However, their response was very kind and they even offered me a set of new tea pot and cup !! 3. Breakfast - i.They served a tray of empty jams (used by someone else) - Yike ! Pretty gross. ii. When i went to get my second round of fruits from the buffet table, they cleaned my table including my unfinished food and capuccino iii. With the price they charged, the buffet breakfast quality and quantity are very underwhelming! 4. Dining - Western dining They claim it is a French cuisine. Mmm, Nope. They are not French cooking at all. If you serve the fish inside a Staub pot, you then call it French. Then maybe :) But the menu does have a good variety of protein and even have glutten-free bread. The service was very slow, but with "customers are always right " attitude. The fishes we ordered were tiny and dry. Again, could not complaint because the people were so nice 5. Dining - Japanese They are extremely over-priced with a nothing special taste. Again, great service with not so good food and very pricey 6. The layout of the floor and.location of lobby was weird! So confusing. Not matching a pricey, 5- Star hotel, or comparable to other Grand Hyatt international hotels 7. No Limo-bus going to Airport before 9am.

Ventajas: Todo, la amabilidad del servicio, las vistas, el desayuno, la piscina, el jazz bar... lo cerca que está de todo... genial

Desventajas: Igual el precio pero lo que recibes y como lo recibes esta genial

Ventajas: Me quede varias veces en el Park Hyatt en distintos viajes. Es un clasico de Tokyo y siempre una experiencia unica.

Ventajas: Probably the best hotel I did in my life

Desventajas: Nothing. All was perfect

Ventajas: Bed swimming pool

Desventajas: Television channels limited no international channels

Ventajas: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Desventajas: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Ventajas: A phenomenal experience of first rate service, comfort and view. A bucket list hotel for sure.

Ventajas: Everything clean and nice and comfortable

Ventajas: The food was good, as with all our hosts in Japan the staff were wonderful and their politeness exceeded all expectations. The late supper which the hotel added each evening was a nice gesture and not to expensive.

Desventajas: A little too far from Tokyo City for my liking but a wonderful location if you are interested in visiting Tokyo Disney

Ventajas: Cleanness

Desventajas: No room service

Ventajas: I loved everything about this property! From the view of the bay, the close proximity to Tokyo Disney, the 24 hour convenience store, and the wonderful staff. Everything is clean and beautiful.

Desventajas: The property doesn’t have a pool or a jacuzzi, but there is a deck with a wonderful view of the Tokyo bay and the entire area.

Ventajas: We were stuck on the highway, traveling between Haneda and Narita, the day Typhoon Faxai hit Tokyo. The hotel was one of few options for us to spend the night, but we hit the jackpot! Couldn’t have planned it better. Modern, clean, spacious, affordable, and most of all, AVAILABLE!

Ventajas: Clean ! Convenience store is very good idea.

Desventajas: None

Ventajas: Very convenient... free shuttle bus to Disneyland ... shuttle bus to the train station ... convenience store 24hs

Desventajas: No dinner varieties at the hotel

Ventajas: Todo estuvo muy bien! Tiene una zona costera para hacer running muy comoda, los buses tienen una frecuencia muy buena y el bus de narita llega y sale del mismo hotel! Súper cómodo

Ventajas: Great location. Free shuttle bus to train station and disneyland. Spacious room. Complete set of toiletries included. Hair dryer provided.

Ventajas: El tamaño de la habitación . Los servicios de transporte

Ventajas: Separated toilet was the best feature for us (difficult to find in hotels). The whole bathroom area was very clean. Beds were super comfortable and we loved that there were both soft and textured pillows on the beds to choose from. Room was very big, we could open 2 large suitcases on the floor at the same time (and still have lots of space). Balcony was big and clean, we enjoyed the night breeze and view every night. One of the best sound-proofing rooms we have ever stayed in. Being close to Disneyland and popular with families, we were really worried about noise but there was close to none! Very impressed - enjoyed the peace and quiet. Convenient with a convenience store and dedicated smoking room at the basement. Staff were also often found cleaning common areas and toilets. Good work ethic! Big, spacious parking lot - very reasonable at ¥1000 per day. Cheaper than most other hotels. Exceeded our expectations, would definitely recommend! Thank you Tokyo Bay Tokyu Hotel for an excellent experience!

Desventajas: Items loan policy was not great as guests tend to hog loaned items depriving others. We couldn't iron our clothes as all the irons and boards were loaned out. Maybe hotel should have a policy to only loan items out for a limited time per room.

Ventajas: The beds were comfortable and the room was comfortable. We also really enjoyed the bathroom.

Desventajas: We didn’t like the price of the hotel restaurant. We were over charged for a meal due to the fact the restaurant manger changed the price after we were seated. So don’t eat at the restaurant, I would suggest just grab snacks from Lawson or eat some place else.

Ventajas: View of the water. Rooms are good size. Bathrooms are smaller than what we are use to in Australia. Could do with an iron and iron board to be included in rooms. On the whole wonderful stay.

Ventajas: Every thing

Desventajas: Every moments was quite good before last moment at the hotel . When i leave the hotel.. there was two bellboys however no one even try help me to put my big carriers into taxi. All they did was just standing by me and watched it.

Ventajas: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....

Ventajas: Exceptional service and a very beautiful room, it felt like a little oasis in Tokyo! The complementary cocktail hour was a lovely touch and the grill tavern restaurant was delicious with an equally delicious wine list!

Ventajas: The view is perfect !!

Ventajas: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.

Desventajas: Honestly, it was one of the best hotel experiences I've had internationally. I did not try the restaurant, and sometimes the elevators took a while to arrive (since you have to change to get to hotel guest elevators), but overall it was a seamless stay.

Ventajas: Inside atmosphere

Ventajas: Las vistas desde nuestra habitación. La decoración del hotel.

Desventajas: El desayuno no era demasiado bueno...

Ventajas: Beautiful rooms, views, service and lounge. Great location.

Desventajas: Breakfast was too expensive. You could eat a lot but for a normal appetite it was far too much.

Ventajas: The services of their staffs provided to customers. Friendly and promptly!

Desventajas: Nothing

Ventajas: Everything!

Desventajas: I thought breakfast was good but a little steep in price but after all the views are breathtaking and you are on 51st floor of a 5 star hotel worth every penny !

Ventajas: Servicio perfecto cuesta dinero

Ventajas: A localización está conveniente, cerca de Ginza y los restaurantes.

Desventajas: Nuestra solo fue limpiado ente 15-16 horas.

Ventajas: El servicio y al atención magníficos!!!! La comodidad de las habitaciones y los servicios del hotel son excelentes.

Desventajas: Old furniture and TV in rooms.

Ventajas: The choice of bars and restaurants was great , staff so helpful and room was so comfortable

Ventajas: El servicio

Desventajas: El estilo del hotel Habitación pequeña Restaurantes muy caros

Ventajas: Staff Location Room Good restaurants near by

Desventajas: The beds were to hard. The restaurants were very expensive Club facilities limited

Ventajas: The room was adequate in size but it was superbly fitted out. The bathroom was top class. The staff were impeccable: polite, friendly, resourceful and always welcoming. It is a top shelf 5 star hotel.

Desventajas: All restaurants were exorbitantly priced. For a 5 star hotel charging to use the swimming pool is absurd. Our room cost over $AU600 per night

Ventajas: The hotel was awesome. The rooms are big, comfortable and clean. I absolutely loved the bathroom. The shower and bath were amazing!

Ventajas: Impeccable service levels.

Desventajas: Dated rooms. Queueing for breakfast.

Ventajas: It is very grand and in a great location near Hibiya Park and the Imperial Palace, plus an easy walk to the shops and restaurants of Ginza. The staff were extremely polite, almost uncomfortably so (lots of deference and bowing, which as an Australian I am not used to and which we didn’t get in more modern places in Tokyo).

Desventajas: It was very overpriced and very dated. It seemed very stale and stuffy. We went to the cheapest restaurant in the hotel (the diner) and paid AUD$14 for a Coke and AUD$15 for an average tasting coffee. I felt so ripped off I wanted to cry. There were lots of businessmen and older people there. We splurged as a special final night in Japan but it was definitely not our scene, and we came away feeling disappointed.

Ventajas: The facilities and staff were excellent from when we arrived to the moment we left.

Desventajas: We had a suite which had twin beds, which was fine for our kids but not so fine for us.

Ventajas: The service was very good. It seemed that the staff anticipated the next move. Loved the original decor in parts of the hotel. We left our luggage while we traveled to Kyoto. No problem with the management. Has a lovely warm feel about it. Lots of history.

Desventajas: We couldn’t find fault. Even the concierge went to a great deal of trouble to work out how to get to Nikko taking first the metro and then the Express train.

Ventajas: Convenientemente ubicado en Ginza con una estación de metro justo fuera de la entrada del hotel.

Desventajas: Solía ser un hotel de negocios, pero no más. Uno y único restaurante en el hotel. Ni siquiera permitiría a los huéspedes tomar bebidas allí por la mañana sin pagar por un desayuno completo tipo buffet y a mis invitados y tuvo que encontrar otro lugar fuera del hotel para una reunión.

Ventajas: Ubicación

Ventajas: Room was small but well laid out and nice amenities

Ventajas: ubicación y comfort

Desventajas: no había gym

Ventajas: Breakfast was really good!!!

Desventajas: the A/C was not so cool enough. we set it at 18celsius but it was not that cold.

Ventajas: Location.

Desventajas: Breakfast not good. No half day stay for late flight guest.

Ventajas: Location, decoration, staff, food, room, view

Desventajas: Pillows, no vending machine, smoking room has poor ventilation

Ventajas: The staff is the best. Amazing people

Ventajas: Me gusta la ubicación del hotel, en Ginza. La relación calidad precio es perfecta para Tokio

Desventajas: nada

Ventajas: Great stay in the middle of Ginza / Higashi-Ginza. We stayed in a corner triple room and was perfect for three people. Good service and clean rooms.

Desventajas: The WiFi was a bit unstable and slow from time to time.

Ventajas: Room was very comfortable if a little on the small side

Desventajas: Would have expected a lounge/bar area

Ventajas: Location was really the only plus for me.

Desventajas: No fitness center and no recommendations on finding one, which is a huge minus. Staff were incredibly not helpful which is atypical of Japanese. Would not help w reservations. WiFi was also terrible and dropped. Only good plus was the location-would pay more to not stay again, and instead stay at a courtyard or something.

Ventajas: VERY EASY AND ACCOMODATING STAFF. ITS OUR SECOND TIME IN MILLENIUM MITSUI GARDEN AND IT WAS ALWAYS A GOOD EXPERIENCE.

Desventajas: THE ONLY THING I DONT LIKE ABOUT THE PROPERTY IS THE CLEANERS FORGOT TO PUT PAJAMAS IN OUR ROOM.

Ventajas: Very friendly place

Desventajas: Small rooms

Ventajas: El hotel era un oasis en la ciudad. El personal fue excelente y fue una de mis mejores experiencias en un nuevo lugar.

Desventajas: El hotel comienza en la planta 28, por lo que se siente separado de los alrededores.

Ventajas: ¡el grado superior de nuestras dos habitaciones en una suite de dos dormitorios es inolvidable!

Desventajas: Nada

Ventajas: Large room, great facilities & excellent housekeeping staff, location is good but not much atmosphere as mostly office blocks.

Desventajas: 28 floor reception can become tedious to navigate and quality of toiletries is not what you expect from 5 star hotel.

Ventajas: The accommodations were incredible, from the room to the service. The location fit well for the travel my group was doing and the food was exceptional as well

Ventajas: Everything is

Ventajas: Wonderful spot, need to understand a bit how to best walk to it and around it, but that is just about reading all signs. Beautiful hotel, wonderful rooms, service is fantastic. Very good breakfast selection. Would come here again and again

Ventajas: Great atmosphere, very convenient stay

Desventajas: Nothing

Ventajas: muy buen hotel

Desventajas: horas de servicio en restaurantes, horario del spa

Ventajas: Staff are all super nice and warm welcome with the best view from hotel room

Desventajas: couldn't be better

Ventajas: La atmósfera refinada y las increíbles vistas a la bahía desde la habitación, impresionante el skyline iluminado de noche. El personal extremadamente amable. Gimnasio y piscina con vistas, spa premiado por sus tratamientos. Buena ubicación, junto a los jardines de Hama Rikyu, muy cerca de la estación de Shiodome (JR) y a un paseo a pie de la zona de Ginza y del antiguo mercado de Tsukiji.

Desventajas: Absolutamente todo perfecto. Evidentemente el precio es elevado, en concordancia con los servicios.

Ventajas: Everything

Desventajas: Everything is excellent

Ventajas: Very good facilities and generally very helpful staff.

Desventajas: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!

Ventajas: Highly recommended

Ventajas: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.

Desventajas: Bar, service slow and expensive.

Ventajas: everything was beautiful

Desventajas: Nothing

Ventajas: Highly recommended, absolutely perfect.

Ventajas: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.

Desventajas: the swimming pool doesn't allow kids t go.

Ventajas: Excellent service in every way

Ventajas: Spacious room, good location, very clean, extraordinary service

Ventajas: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.

Desventajas: Sometimes the cleaning lady took away the toiletries and didn't put enough back and it's hard to communicate with the cleaning department over phone. Other than that everything is great.

Ventajas: The staff and the service

Desventajas: The protesters which made our arrival on friday difficult and irritating as we were jet lagged and trying to sleep

Ventajas: The rooms were very spacious and very well designed. Swimming pool excellent

Desventajas: Nothing except bar closed for renovation

Ventajas: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!

Ventajas: Céntrico y tiene en el propio hotel una estación de metro, importante en Tokyo para moverse. Habitación grande y limpia. El personal de limpieza habitaciones y bar encantadores.

Desventajas: Sólo se puede fumar en el bar, que es carísimo. La comida del bar es sumamente cara y las raciones pequeñas. El desayuno sólo se sirve hasta las 9:30h incluido fines de semana, después de las 9:30 h es desayuno a la carta. Aquí se nota mucho que es un hotel de negocios , el hotel y la zona durante la semana están animados , el fin de semana está vacío, sobretodo la zona para buscar rest para cenar. El personal de recepción están un poco perdidos.

Ventajas: Todo

Desventajas: Desayuno muy bueno pero un poco caro

Ventajas: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.

Desventajas: Continental breakfast to improve a little.

Ventajas: Este es un gran hotel Está muy cerca del tren y a poca distancia de otras atracciones. El área está en un área segura y bien iluminada. Las habitaciones eran de buen tamaño y no tuvimos problemas. El personal era extremadamente agradable y servicial. Todos hablaban algo de inglés. ¡Sin duda me alojaría aquí de nuevo!

Desventajas: La señal de internet en la habitación es muy débil y se apaga al azar

Ventajas: Habitación muy limpia así como el baño. Baño de estilo japonés, que es muy práctico. La habitación era pequeña pero funcional. El check in fue fácil y el hotel tranquilo.

Desventajas: El desayuno era bastante básico. Las instrucciones del aire acondicionado solo estaban en japonés. No es muy céntrico en la zona de Shinjuku, pero cerca de buenas conexiones de transporte.

Ventajas: Personal amable Un servicio estupendo Buena ubicación Fantástica vista desde la habitación

Ventajas: Very spacious family suite, good size bathroom, great location

Ventajas: Lovely property. Great location.The staff was very helpful - nothing was too much for them. We stayed in a junior suit and the size was decent for a family of 4 ( 2 kids). Daily cleaning of the rooms was a big plus.

Desventajas: Nothing really

Ventajas: Helpful and friendly staff. The room had everything we needed. The family room was spacious and facilitated our family staying together. Quiet room with comfortable beds. The property was easy to find with lots of shops and eating options close by.

Ventajas: Very clean

Desventajas: Wifi was very poor in the room. Only connected in certain areas of the room but would disconnect randomly. If you moved somewhere else in the room you would lose wifi connection. Sometimes it works connect at all.

Ventajas: Comfy beds, super clean, spacious compared to other Japanese hotel rooms.

Desventajas: About a 15 minute walk from Shinjuku which can be a bit far if you have luggage. Otherwise good location.

Ventajas: Instalaciones nuevas, camas muy cómodas y buena relación calidad precio para la zona en la que está, un acierto.

Ventajas: El alojamiento es espectacular, con unas vistas preciosas desde lo alto y de noche Tokyo completamente iluminado. Muy cómodo, con muchos objetos de aseo para una comodidad absoluta. Cama muy cómoda. Espacioso y bien comunicado. Un 10

Desventajas: Nada que opinar, alojamiento sobresaliente.

Ventajas: The hotel was very conveniently located very close to the Okubu Yellow line (closest) and Shin-Okubu Green line. You can walk down to Shinjuku in about 10 minutes and there are plenty of restaurants nearby. The staff were very helpful and friendly. We were able to check in a bit earlier which was welcome after a long flight. The room was clean and had good air conditioning. With 3 adults in one room with suitcases it was just about the right size once we rearranged a little. The bathroom and toilet were a decent size and because they each had their own door allowed us to all get ready in the morning without issue.

Desventajas: There was no communal area that had a bar. There was coffee from a machine but nowhere nice to sit and relax. There was a breakfast area to the side of the reception but it seemed a bit dark and dingy. Its a shame the hotel couldn't do something nicer with that area.

Ventajas: Great location, helpful staff, clean rooms. Small breakfast but great!

Ventajas: Great location, fantastic views, friendly staff and clean and really nice rooms.

Desventajas: If there was anything, I’d say breakfast options weren’t that great.

Ventajas: We got a little stuck as the closest station was JR and our passes didn’t begin till 3 days in. However it was only a 15 min walk down to Shinjuku station and the central area with many many places to eat and things to see. Staff were very accommodating and the room was clean and well equipped. Would recommend to anyone wanting to be close to the action, but far enough away for some peace.

Ventajas: Great

Desventajas: Personnel doesn't speak english and the most of the problem I have faced comes from that. Making mistake they look at you and blink their eyes instead of giving you a solution. As a result I've been charged for the extra-services twice and didn't receive accommodation invoice from them. I do believe this attitude is unacceptable

Ventajas: La ubicación fue excelente, muy cerca de estaciones de metro, tren, de lugares interesantes, de la calle Ginza, a menos de 5 minutos caminando. A pesar de que había leído comentarios de que las habitaciones eran muy pequeñas, no fue algo que afectara la estancia, en realidad para dos personas fue perfecta. La limpieza del baño fue algo que realmente me gustó. Muy silencioso, nunca escuché ruidos de otras habitaciones o de personas en los pasillos. El buffet de desayuno es abundante y rico, pero no muy variado, todos los días era el mismo y después de 3 días te cansaba un poco. El Limo Bus con servicio directo al aeropuerto de Narita está a 2 cuadras, super práctico y cómodo. Las vistas de las habitaciones y del lobby, tanto para Ginza como para la bahía espectaculares.

Desventajas: El horario del check-in, es a las 3 de la tarde, llegamos al hotel a las 11 de la mañana, preguntamos si había habitación disponible y nos informaron que hasta las 3, preguntamos si no había alguna que ya estuviese lista y me dijeron que no. Poco después me dijeron que sí estaba lista mi habitación y si pagaba US $100 podía hacer el check-in en ese momento... en otros hoteles sí me a tocado que me dan la habitación antes de la hora estipulada sin ningún cargo.

Ventajas: Location was excellent. Good room standard and views were amazing

Desventajas: Nothing

Ventajas: Hotel and room were beautiful, clean, great view, well sized, included a huge number of amenities. Excellent location near a major transportation hub, allowing ready access to all corners of the city. Staff were wonderful. Leaving bags before and after check-in/out was a breeze.

Ventajas: Excellent view of the city.

Desventajas: The bed is little than expected

Ventajas: Hotel and restaurant were friendly and very helpful

Desventajas: Nothing

Ventajas: Breakfast was great. Staff were extremely honest. They found approx 250 yen and a bottle of coke in my old room after I moved to a new one and gave it to me later!!

Ventajas: Buena atención, excelente vista y muy céntrico.

Ventajas: The location is great - close to everything in Ginza, public transport, but quiet enough to give you a break from the hustle and bustle of the area. The lobby provides a killer view of Tokyo Tower which is a fun plus! We loved the staff, who were extremely helpful in both recommending and booking dinners for us. The sushi place they chose was one of our favorite dinners on the trip (we had similar experiences at another Mitsui property in Osaka). The team was always efficient, professional, friendly, and went above and beyond to help us. The big picture windows in the rooms provide fabulous views of the city, and the room layout provided enough space to comfortably store our bags and also relax without feeling claustrophobic. It was a great place to return to after long days walking around the city. Nice touches like plenty of outlets and a USB port to charge devices, abundant hotel amenities and pajamas, and fresh, comfortable bedding.

Desventajas: The bathroom didn't have hooks to hang the towels, which is a small detail and was easily remedied by using the clothesline in the shower. The hallway on our floor had a bit of a damp smell, but our room didn't (the a/c was great and is controlled by each room, which is nice).

Ventajas: Big hotel in a good location of Ginza. Lots os good stuff around Quiet rooms Fairly valued for Ginza, which is one of the most expensive areas of Tokyo

Desventajas: Huge hotel, tons of bedrooms. Particularly, I prefer something smaller No pool or other facilities Little far from subway

Ventajas: Good location, close proximity to everything you want - shopping, restaurant, sight seeing, etc. Though the room is small (which is common in Tokyo), it provides sufficient storing space and amenities you need. Both bed and pillows are comfy and the room has good soundproof. Definitely I’ll come back again

Desventajas: Air conditioner seems not working well - either too warm or too cold

Ventajas: Las vistas son muy bonitas.