Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| Código IATA | LH |
|---|---|
| Rutas | 614 |
| Ruta principal | Fráncfort del Meno a Berlín-Tegel |
| Aeropuertos en los que opera | 197 |
| Aeropuerto principal | Fráncfort del Meno |
Desventajas: More space on economy for long flights.
Ventajas: The crew was awesome, super funny, excited, and helpful.
Desventajas: The seat was incredibly uncomfortable.
Ventajas: The crew was fun, informed, and very helpful.
Desventajas: The seat, the entertainment, the headphone jack, the food.
Desventajas: Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next
Desventajas: n/a
Ventajas: nice crew
Desventajas: old planes with bad seats and no chargers or entertainment
Ventajas: easy boarding. crew was nice.
Desventajas: terrible seats. no tv or chargers.
Ventajas: Crew was great
Desventajas: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.
Ventajas: Entertainment
Desventajas: Boarding process and food
Ventajas: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.
Desventajas: Boardingvwas delayed so we left a good 50 minute late.
Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.
Desventajas: Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though.
Desventajas: Great
Desventajas: Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier.
Ventajas: The crew was fantastic, never bothered sleeping people, and had a great trip.
Desventajas: Nothing, best transatlantic flight I’ve had so far honestly.
Ventajas: Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight
Desventajas: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)
Desventajas: El "sandwich" de siempre, literalmente.
Ventajas: Movies and bathrooms
Desventajas: 1. UNABLE TO CHOOSE SEATS.
2.Unaware that ticket did not include baggage fee
3.Most uncomfortable seats in 50 years of flying
Will not use Momondo again unless I can choose seats and be made aware of ACTUAL COST OF FLIGHT.
Ventajas: Nearly all Flights on time
Desventajas: Extremely unfriendly staff at check-in. Boarding was chaos.
Desventajas: All of our luggage was lost and did not arrive in Prague
Ventajas: Crew extra nice
Desventajas: Food
Ventajas: Yes super crew and super seat. ( next to empty seat) Nice new plane
Desventajas: This one couldn’t have been better. Plenty of food snacks and drinks
Ventajas: Awfull!!
Ventajas: Na
Desventajas: Na
Desventajas: Better, cleaner seats. Poor movie selection and nott to mention terrible food.
Ventajas: The crew were so friendly and helpful.
Desventajas: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.
Desventajas: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation
Ventajas: Got to ride on a Boeing 747 Intercontinental!
Desventajas: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.
Really smooth trip
Ventajas: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.
Desventajas: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick
Desventajas: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.
Ventajas: Everything went as expected, very smooth
Desventajas: Lower fare !!
Ventajas: The seats were comfortable, entertainment during the long flight was very good.
Desventajas: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!
Ventajas: Comfortable seats, decent food and was left alone to sleep after a long day.
Desventajas: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.
Ventajas: Seat, entertainment, food, plane
Desventajas: Crew attitude
Ventajas: No delays.
Desventajas: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.
Ventajas: Entertainment monitors were in good shape and responsive. Selection was not bad.
Desventajas: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.
Ventajas: A380 with extra legroom is great comfort
Desventajas: Connection at Frankfurt airport very poor
We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa
Ventajas: Comfort of A380
Legs space
Desventajas: Terrible Connecto in Frankfurt
We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service
Ventajas: Best flight crew I've ever had.
Desventajas: A free upgrade to first class
Ventajas: Seat comfort.
Desventajas: Food selection.
Ventajas: Seat was comfortable. Looked new.
No flight from Frankfurt.
Desventajas: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.
Desventajas: Viaje corto
Ventajas: Entertainment was good
Desventajas: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight
Ventajas: Food was good
Desventajas: Should have been on time
Best international flight ever
Ventajas: Care was amazing plane was spacious and new lots of entertainment
Desventajas: Food could have been better
Ventajas: Crew
Desventajas: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.
Desventajas: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food
Ventajas: I loved the abundance of movies you can choose from.
Desventajas: I don't know.
Ventajas: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.
Desventajas: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?
Ventajas: Crew was kind and helpful. The flight left on time and was smooth.
Desventajas: The food could have been better! Also, the entertainment options could have been more current.
Ventajas: Tripulación. Servicio. Tranquilidad
Desventajas: Comida
Ventajas: the flight was well organized, the service appropriate, and the travel smooth and on time.
Desventajas: the seat did not recline. the touch screen for movies and albums was not working reliably.
Ventajas: Incorrect carrier! I missed the flights because of them !!!
Desventajas: Check-in Seattle was ill organized and folks cut and groused
Ventajas: The crew
Desventajas: The seat space and food
Desventajas: More space on economy for long flights.
Desventajas: Great
Desventajas: Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier.
Ventajas: The crew was fantastic, never bothered sleeping people, and had a great trip.
Desventajas: Nothing, best transatlantic flight I’ve had so far honestly.
Ventajas: Nearly all Flights on time
Ventajas: Yes super crew and super seat. ( next to empty seat) Nice new plane
Desventajas: This one couldn’t have been better. Plenty of food snacks and drinks
Really smooth trip
Ventajas: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.
Desventajas: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick
Ventajas: Everything went as expected, very smooth
Desventajas: Lower fare !!
Ventajas: Seat, entertainment, food, plane
Desventajas: Crew attitude
Ventajas: Best flight crew I've ever had.
Desventajas: A free upgrade to first class
Ventajas: Seat comfort.
Desventajas: Food selection.
Ventajas: Seat was comfortable. Looked new.
Best international flight ever
Ventajas: Care was amazing plane was spacious and new lots of entertainment
Desventajas: Food could have been better
Ventajas: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.
Ventajas: Tripulación. Servicio. Tranquilidad
Desventajas: Comida
Desventajas: Check-in Seattle was ill organized and folks cut and groused
Desventajas: n/a
Ventajas: Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight
Desventajas: El "sandwich" de siempre, literalmente.
Ventajas: Crew extra nice
Desventajas: Food
Ventajas: Na
Desventajas: Na
Ventajas: The crew were so friendly and helpful.
Desventajas: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.
Desventajas: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation
Desventajas: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.
Ventajas: Comfortable seats, decent food and was left alone to sleep after a long day.
Desventajas: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.
Ventajas: Entertainment monitors were in good shape and responsive. Selection was not bad.
Ventajas: Entertainment was good
Desventajas: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight
Ventajas: Food was good
Desventajas: Should have been on time
Desventajas: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food
Ventajas: I loved the abundance of movies you can choose from.
Desventajas: I don't know.
Ventajas: Crew was kind and helpful. The flight left on time and was smooth.
Desventajas: The food could have been better! Also, the entertainment options could have been more current.
Ventajas: the flight was well organized, the service appropriate, and the travel smooth and on time.
Desventajas: the seat did not recline. the touch screen for movies and albums was not working reliably.
Ventajas: The crew
Desventajas: The seat space and food
Ventajas: The crew was awesome, super funny, excited, and helpful.
Desventajas: The seat was incredibly uncomfortable.
Ventajas: The crew was fun, informed, and very helpful.
Desventajas: The seat, the entertainment, the headphone jack, the food.
Desventajas: Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next
Ventajas: nice crew
Desventajas: old planes with bad seats and no chargers or entertainment
Ventajas: easy boarding. crew was nice.
Desventajas: terrible seats. no tv or chargers.
Ventajas: Crew was great
Desventajas: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.
Ventajas: Entertainment
Desventajas: Boarding process and food
Ventajas: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.
Desventajas: Boardingvwas delayed so we left a good 50 minute late.
Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.
Desventajas: Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though.
Desventajas: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)
Ventajas: Movies and bathrooms
Desventajas: 1. UNABLE TO CHOOSE SEATS.
2.Unaware that ticket did not include baggage fee
3.Most uncomfortable seats in 50 years of flying
Will not use Momondo again unless I can choose seats and be made aware of ACTUAL COST OF FLIGHT.
Desventajas: Extremely unfriendly staff at check-in. Boarding was chaos.
Desventajas: All of our luggage was lost and did not arrive in Prague
Ventajas: Awfull!!
Desventajas: Better, cleaner seats. Poor movie selection and nott to mention terrible food.
Ventajas: Got to ride on a Boeing 747 Intercontinental!
Desventajas: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.
Ventajas: The seats were comfortable, entertainment during the long flight was very good.
Desventajas: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!
Ventajas: No delays.
Desventajas: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.
Desventajas: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.
Ventajas: A380 with extra legroom is great comfort
Desventajas: Connection at Frankfurt airport very poor
We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa
Ventajas: Comfort of A380
Legs space
Desventajas: Terrible Connecto in Frankfurt
We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service
No flight from Frankfurt.
Desventajas: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.
Desventajas: Viaje corto
Ventajas: Crew
Desventajas: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.
Desventajas: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?
Ventajas: Incorrect carrier! I missed the flights because of them !!!
