Opiniones de viajeros
Valoración general
8,1
Excelente
Basado en 141 opiniones
General
8,3
Abordaje
8,3
Comodidad
8,0
Tripulación
8,8
Entretenimiento
7,8
Comida
7,7
Información sobre Royal Brunei Airlines
| Código IATA | BI |
|---|---|
| Rutas | 48 |
| Ruta principal | Londres-Heathrow a Bandar Seri Begawan Brunei Intl |
| Aeropuertos en los que opera | 25 |
| Aeropuerto principal | Bandar Seri Begawan Brunei Intl |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,6
Ventajas: Portion of the food
Desventajas: More food for long flight
opinión proveniente de
-
10,0
Ventajas: All was good service, seating comfort and food..
Desventajas: Entertainment content can be more popular in terms of film and television programs
opinión proveniente de
-
9,3
Ventajas: Everything was as expected. .sevice, food and seating was good not cramped. .
Desventajas: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
opinión proveniente de
-
10,0
Ventajas: Yes indeed. Polite and listening.
Desventajas: Snacks at the beginning, dessert, and inflight duty free.
opinión proveniente de
-
6,6
Tiny Legroom
Ventajas: Service, food served.
Desventajas: Economy class legroom is too tight and not comfortable.
opinión proveniente de
-
7,3
Regarding E-Ticket
Ventajas: I Like The Flight is On Time
Desventajas: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
opinión proveniente de
-
10,0
AMAZING CREW!
Ventajas: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
opinión proveniente de
-
9,0
Wonderful!
Ventajas: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
opinión proveniente de
-
2,0
Off load
Desventajas: Immigration
opinión proveniente de
-
2,0
Off load
Desventajas: Immigration
opinión proveniente de
-
6,0
Was in business cabin, feels basic
Ventajas: No problem
Desventajas: Service can b warmer
opinión proveniente de
-
6,0
Ok
Ventajas: No problem
Desventajas: Service can b warmer Practically no entertainment, just a common screen
opinión proveniente de
-
5,6
Ok
Ventajas: Crew were ok
Desventajas: Delayed Not enough blanket Seat angle too upright, not comfortable
opinión proveniente de
-
6,6
Desventajas: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
opinión proveniente de
-
2,0
Super-delayed flight!
Ventajas: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
opinión proveniente de
-
8,0
Ventajas: The crew was really friendly and helpful
Desventajas: I didn’t like nothing
opinión proveniente de
-
5,3
Desventajas: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
opinión proveniente de
-
9,6
Exemplary service
Ventajas: The cabin crew were very friendly, organised and polite
Desventajas: The layover at Brunei airport was a little boring as there's not much to do for three hours.
opinión proveniente de
-
9,6
Ventajas: The cabin crew were very friendly, organised and polite.
Desventajas: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
opinión proveniente de
-
8,0
Gets you from point a to point b
Ventajas: They were able to accommodate my request to move to an aisle seat
Desventajas: Sticklers for luggage weight and the plane was small
opinión proveniente de
-
9,0
Beats driving
Ventajas: Short and sweet flight.
Desventajas: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
opinión proveniente de
-
10,0
A truly wonderful flight!
Ventajas: The food!!!!
Desventajas: Nothing
opinión proveniente de
-
10,0
Great crew, food, flight
Ventajas: Service with a smile. Great manners.
Desventajas: Nothing. Great crew, food, flight.
opinión proveniente de
-
9,3
Desventajas: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
opinión proveniente de
-
9,3
Desventajas: Everything was good except for the food. It was average
opinión proveniente de
-
4,6
As usual cold, and needing improvement in various
Ventajas: Still an affordable choice to fly from Brunei direct to Australia.
Desventajas: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
opinión proveniente de
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4,6
Non-functional recline chair, cold service
Ventajas: Still the most economical choice to fly from Brunei direct to Australia.
Desventajas: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
opinión proveniente de
-
9,3
A fuss free night flight
Ventajas: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Desventajas: On this flight, honestly cant think of any.
opinión proveniente de
-
6,6
Diminuto espacio para las piernas
Ventajas: El servicio, la comida que sirven.
Desventajas: Espacio para las piernas en clase turista está demasiado apretado y no es cómodo.
opinión proveniente de
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10,0
Increíble EQUIPO!
Ventajas: Los auxiliares de vuelo fueron fantásticos y bien considerados. Fue un vuelo precioso. Geniales opciones de entretenimiento, buena comida, en general, un agradable vuelo!
opinión proveniente de
-
2,0
Descarga
Desventajas: Inmigración
opinión proveniente de
-
2,0
Descarga
Desventajas: Inmigración
opinión proveniente de
-
6,0
Estaba en la cabaña de negocios, parece básico
Ventajas: No hay problema
Desventajas: El servicio b warmer
opinión proveniente de
-
6,0
Ok
Ventajas: No hay problema
Desventajas: El servicio b warmer Prácticamente no hay entretenimiento, a una pantalla común
opinión proveniente de
-
5,6
Ok
Ventajas: La tripulación eran bien
Desventajas: Retraso No hay suficientes mantas El ángulo del asiento demasiado vertical, no cómoda
opinión proveniente de
-
8,0
Ventajas: La tripulación era muy amable y servicial.
Desventajas: No me gustó nada
opinión proveniente de
-
9,0
Supera a ir conduciendo
Ventajas: Vuelo corto y dulce.
Desventajas: Muy corto significa que puede ser que no tengas tiempo para ir al baño. ¡Cuidado! Ves en el aeropuerto antes de embarcar!
opinión proveniente de
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10,0
Un vuelo realmente maravilloso!
Ventajas: La comida!!!!
Desventajas: Nada
opinión proveniente de
-
10,0
Gran tripulación, comida, vuelo
Ventajas: Servicio con una sonrisa. Gran buenos modales.
Desventajas: Nada. Maravillosa, la comida, el vuelo.
opinión proveniente de
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9,3
Desventajas: Todo estaba bien, excepto por la comida. Fue normal
opinión proveniente de
-
9,3
Desventajas: Me gusta la flexibilidad del personal cambiando asientos. personal a bordo y en tierra muy amable Costo de vuelo barato
opinión proveniente de
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4,6
Los asientos reclinables no funcionaban, el servicio era muy frío.
Ventajas: Aún así, la opción más económica para volar desde Brunei directo a Australia.
Desventajas: Los asientos se quedaban estancados y eran difíciles de mover Necesita mantenimiento. El personal era frío. Falta de entusiasmo para servir. Necesitan entrenamiento en materia de hospitalidad.
opinión proveniente de
-
9,6
Ventajas: Portion of the food
Desventajas: More food for long flight
opinión proveniente de
-
10,0
Ventajas: All was good service, seating comfort and food..
Desventajas: Entertainment content can be more popular in terms of film and television programs
opinión proveniente de
-
9,3
Ventajas: Everything was as expected. .sevice, food and seating was good not cramped. .
Desventajas: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
opinión proveniente de
-
10,0
Ventajas: Yes indeed. Polite and listening.
Desventajas: Snacks at the beginning, dessert, and inflight duty free.
opinión proveniente de
-
10,0
AMAZING CREW!
Ventajas: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
opinión proveniente de
-
9,0
Wonderful!
Ventajas: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
opinión proveniente de
-
9,6
Exemplary service
Ventajas: The cabin crew were very friendly, organised and polite
Desventajas: The layover at Brunei airport was a little boring as there's not much to do for three hours.
opinión proveniente de
-
9,6
Ventajas: The cabin crew were very friendly, organised and polite.
Desventajas: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
opinión proveniente de
-
9,0
Beats driving
Ventajas: Short and sweet flight.
Desventajas: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
opinión proveniente de
-
10,0
A truly wonderful flight!
Ventajas: The food!!!!
Desventajas: Nothing
opinión proveniente de
-
10,0
Great crew, food, flight
Ventajas: Service with a smile. Great manners.
Desventajas: Nothing. Great crew, food, flight.
opinión proveniente de
-
9,3
Desventajas: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
opinión proveniente de
-
9,3
Desventajas: Everything was good except for the food. It was average
opinión proveniente de
-
9,3
A fuss free night flight
Ventajas: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Desventajas: On this flight, honestly cant think of any.
opinión proveniente de
-
10,0
Increíble EQUIPO!
Ventajas: Los auxiliares de vuelo fueron fantásticos y bien considerados. Fue un vuelo precioso. Geniales opciones de entretenimiento, buena comida, en general, un agradable vuelo!
opinión proveniente de
-
9,0
Supera a ir conduciendo
Ventajas: Vuelo corto y dulce.
Desventajas: Muy corto significa que puede ser que no tengas tiempo para ir al baño. ¡Cuidado! Ves en el aeropuerto antes de embarcar!
opinión proveniente de
-
10,0
Un vuelo realmente maravilloso!
Ventajas: La comida!!!!
Desventajas: Nada
opinión proveniente de
-
10,0
Gran tripulación, comida, vuelo
Ventajas: Servicio con una sonrisa. Gran buenos modales.
Desventajas: Nada. Maravillosa, la comida, el vuelo.
opinión proveniente de
-
9,3
Desventajas: Todo estaba bien, excepto por la comida. Fue normal
opinión proveniente de
-
9,3
Desventajas: Me gusta la flexibilidad del personal cambiando asientos. personal a bordo y en tierra muy amable Costo de vuelo barato
opinión proveniente de
-
6,6
Tiny Legroom
Ventajas: Service, food served.
Desventajas: Economy class legroom is too tight and not comfortable.
opinión proveniente de
-
7,3
Regarding E-Ticket
Ventajas: I Like The Flight is On Time
Desventajas: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
opinión proveniente de
-
6,6
Desventajas: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
opinión proveniente de
-
8,0
Ventajas: The crew was really friendly and helpful
Desventajas: I didn’t like nothing
opinión proveniente de
-
8,0
Gets you from point a to point b
Ventajas: They were able to accommodate my request to move to an aisle seat
Desventajas: Sticklers for luggage weight and the plane was small
opinión proveniente de
-
6,6
Diminuto espacio para las piernas
Ventajas: El servicio, la comida que sirven.
Desventajas: Espacio para las piernas en clase turista está demasiado apretado y no es cómodo.
opinión proveniente de
-
8,0
Ventajas: La tripulación era muy amable y servicial.
Desventajas: No me gustó nada
opinión proveniente de
-
2,0
Off load
Desventajas: Immigration
opinión proveniente de
-
2,0
Off load
Desventajas: Immigration
opinión proveniente de
-
6,0
Was in business cabin, feels basic
Ventajas: No problem
Desventajas: Service can b warmer
opinión proveniente de
-
6,0
Ok
Ventajas: No problem
Desventajas: Service can b warmer Practically no entertainment, just a common screen
opinión proveniente de
-
5,6
Ok
Ventajas: Crew were ok
Desventajas: Delayed Not enough blanket Seat angle too upright, not comfortable
opinión proveniente de
-
2,0
Super-delayed flight!
Ventajas: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
opinión proveniente de
-
5,3
Desventajas: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
opinión proveniente de
-
4,6
As usual cold, and needing improvement in various
Ventajas: Still an affordable choice to fly from Brunei direct to Australia.
Desventajas: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
opinión proveniente de
-
4,6
Non-functional recline chair, cold service
Ventajas: Still the most economical choice to fly from Brunei direct to Australia.
Desventajas: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
opinión proveniente de
-
2,0
Descarga
Desventajas: Inmigración
opinión proveniente de
-
2,0
Descarga
Desventajas: Inmigración
opinión proveniente de
-
6,0
Estaba en la cabaña de negocios, parece básico
Ventajas: No hay problema
Desventajas: El servicio b warmer
opinión proveniente de
-
6,0
Ok
Ventajas: No hay problema
Desventajas: El servicio b warmer Prácticamente no hay entretenimiento, a una pantalla común
opinión proveniente de
-
5,6
Ok
Ventajas: La tripulación eran bien
Desventajas: Retraso No hay suficientes mantas El ángulo del asiento demasiado vertical, no cómoda
opinión proveniente de
-
4,6
Los asientos reclinables no funcionaban, el servicio era muy frío.
Ventajas: Aún así, la opción más económica para volar desde Brunei directo a Australia.
Desventajas: Los asientos se quedaban estancados y eran difíciles de mover Necesita mantenimiento. El personal era frío. Falta de entusiasmo para servir. Necesitan entrenamiento en materia de hospitalidad.
opinión proveniente de
Estado de vuelo
Mapa de rutas de Royal Brunei Airlines
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
871
Bandar Seri Begawan
BWN
Kuala Lumpur
KUL
423
Bandar Seri Begawan
BWN
Singapur
SIN
874
Kuala Lumpur
KUL
Bandar Seri Begawan
BWN
424
Singapur
SIN
Bandar Seri Begawan
BWN
796
Surabaya
SUB
Bandar Seri Begawan
BWN
514
Bangkok
BKK
Bandar Seri Begawan
BWN
513
Bandar Seri Begawan
BWN
Bangkok
BKK
695
Bandar Seri Begawan
BWN
Tokio
NRT
696
Tokio
NRT
Bandar Seri Begawan
BWN
613
Bandar Seri Begawan
BWN
Shangai
PVG
737
Bandar Seri Begawan
BWN
Yakarta
CGK
381
Bandar Seri Begawan
BWN
Ciudad Ho Chi Minh
SGN
668
Haikou
HAK
Bandar Seri Begawan
BWN
6852
Kuching
KCH
Bandar Seri Begawan
BWN
382
Ciudad Ho Chi Minh
SGN
Bandar Seri Begawan
BWN
667
Bandar Seri Begawan
BWN
Haikou
HAK
627
Bandar Seri Begawan
BWN
Nanning
NNG
628
Nanning
NNG
Bandar Seri Begawan
BWN
635
Bandar Seri Begawan
BWN
Hong Kong
HKG
636
Hong Kong
HKG
Bandar Seri Begawan
BWN
4
Londres
LHR
Bandar Seri Begawan
BWN
3
Bandar Seri Begawan
BWN
Londres
LHR
795
Bandar Seri Begawan
BWN
Surabaya
SUB
758
Denpasar
DPS
Bandar Seri Begawan
BWN
757
Bandar Seri Begawan
BWN
Denpasar
DPS
6822
Kota Kinabalu
BKI
Bandar Seri Begawan
BWN
6821
Bandar Seri Begawan
BWN
Kota Kinabalu
BKI
685
Bandar Seri Begawan
BWN
Manila
MNL
686
Manila
MNL
Bandar Seri Begawan
BWN
10
Brisbane
BNE
Bandar Seri Begawan
BWN
9
Bandar Seri Begawan
BWN
Brisbane
BNE
451
Bandar Seri Begawan
BWN
Taipéi
TPE
6
Melbourne
MEL
Bandar Seri Begawan
BWN
5
Bandar Seri Begawan
BWN
Melbourne
MEL
614
Shangai
PVG
Bandar Seri Begawan
BWN
736
Yakarta
CGK
Bandar Seri Begawan
BWN
6853
Bandar Seri Begawan
BWN
Kuching
KCH
452
Taipéi
TPE
Bandar Seri Begawan
BWN
651
Bandar Seri Begawan
BWN
Seúl
ICN
652
Seúl
ICN
Bandar Seri Begawan
BWN
8
Dubai
DXB
Bandar Seri Begawan
BWN
7
Bandar Seri Begawan
BWN
Dubai
DXB
612
Changsha
CSX
Bandar Seri Begawan
BWN
611
Bandar Seri Begawan
BWN
Changsha
CSX
639
Bandar Seri Begawan
BWN
Hangzhou
HGH
640
Hangzhou
HGH
Bandar Seri Begawan
BWN
Principales aeropuertos en los que opera Royal Brunei Airlines
- Aeropuerto Bandar Seri Begawan Brunei Intl (BWN)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Melbourne Tullamarine y otros aeropuertos (MEL)
- Aeropuerto Aeropuerto Internacional de Singapur (SIN)
- Aeropuerto Aeropuerto Internacional de Kuala Lumpur (KUL)
- Aeropuerto Hong Kong (HKG)
- Aeropuerto Manila Aeropuerto Internacional Ninoy Aquino (MNL)
- Aeropuerto Yakarta Aeropuerto Soekarno-Hatta de Jakarta (CGK)
- Aeropuerto Bangkok Suvarnabhumi y otros aeropuertos (BKK)
- Aeropuerto Aeropuerto Internacional de Kota Kinabalu (BKI)
- Aeropuerto Denpasar Aeropuerto Internacional Ngurah Rai (DPS)
- Aeropuerto Surabaya Aeropuerto Internacional Juanda (SUB)
- Aeropuerto Shangai Pu Dong (PVG)
- Aeropuerto Brisbane (BNE)
- Aeropuerto Seúl Incheon (ICN)
Información de contacto de Royal Brunei Airlines
- BI Código IATA
- +673 221 2222 Llamar
- flyroyalbrunei.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.