Opiniones de los huéspedes
Valoración general
5,8
Aceptable
Basado en 451 opiniones
General
6,1
Abordaje
6,2
Comodidad
5,8
Tripulación
6,7
Entretenimiento
4,5
Comida
4,8
Ir al contenido
Información sobre SmartWings
| Código IATA | QS |
|---|---|
| Rutas | 235 |
| Ruta principal | Burgas a Praga |
| Aeropuertos en los que opera | 60 |
| Aeropuerto principal | Praga |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: Nothing
Desventajas: No early check in. The longest line at check in that I ever seen. Terrible seats
opinión proveniente de
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2,0
Uncomfortable beyond belief!
Ventajas: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
opinión proveniente de
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6,0
Ventajas: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
opinión proveniente de
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7,0
Ventajas: The food
Desventajas: Lost my bag
opinión proveniente de
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10,0
Ventajas: Everything was fast.
Desventajas: Nothing.
opinión proveniente de
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6,0
Plane was delayed for over an hour
Ventajas: It was short flight so not much to share, crew was ok
Desventajas: It was delayed over an hour
opinión proveniente de
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7,0
Food isn’t free
Desventajas: Had to pay for just a basic cup of juice. No snack provided.
opinión proveniente de
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4,3
Direct flight with a bait and switch policy.
Ventajas: Punctuality. Direct flight from Prague to Madrid.
Desventajas: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
opinión proveniente de
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2,0
Flight was delayed
Ventajas: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
opinión proveniente de
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6,0
Desventajas: 1 hour delay ☹️
opinión proveniente de
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10,0
Great as always!
Ventajas: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Desventajas: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
opinión proveniente de
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4,0
plane
Desventajas: planes are old
opinión proveniente de
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4,6
Ventajas: Nothing
Desventajas: hidden baggage fees suck!!! Was not stated on purchase!!!
opinión proveniente de
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2,0
Will never fly CSA again
Ventajas: Nothing
Desventajas: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
opinión proveniente de
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2,0
Desventajas: 30 min late no a/c
opinión proveniente de
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4,0
Desventajas: no legs room delay at bording delay to get to Praha
opinión proveniente de
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9,0
Desventajas: Flight was late ~ 1h
opinión proveniente de
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3,6
Desventajas: No snacks or even water given
opinión proveniente de
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5,6
Delay
Ventajas: Nice crew and new airplane
Desventajas: Three hours delay, and no explanation given at all.
opinión proveniente de
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4,0
Desventajas: Delaying 3 hours
opinión proveniente de
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2,3
Médiocre
Ventajas: Nothing
Desventajas: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
opinión proveniente de
-
8,6
Nice
Ventajas: Crew, hours, convenience
Desventajas: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
opinión proveniente de
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5,3
Sin aire al abordar
Ventajas: No hay algo en particular que sobresaliera del servicio sobrecargos que sobresalieramuchisimo
Desventajas: Muchísimo calor al abordar. Se mejoró después de 30 min. abordamos 20 min antes de llanhorabde saluda y despegó 20 min después de la hora de vuelo. Durante ese tiempo Hacia mucho calor en el interior del avión. Compre unas cervezas durante el vuelo y estaban caluentes. Tuve que solicitar hielo para consumirlas
opinión proveniente de
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2,6
Terrible
Ventajas: Nothing
Desventajas: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
opinión proveniente de
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2,0
Retraso y mal servicio
Ventajas: Nada
Desventajas: Retraso sin explicación, mal servicio. No recomendaría esta línea
opinión proveniente de
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3,3
Late
Desventajas: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
opinión proveniente de
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2,6
Missed the take off slot spending time on luggage @checkin
Desventajas: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
opinión proveniente de
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5,0
boarding was terrible
Desventajas: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
opinión proveniente de
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8,0
Ventajas: On time, good service
opinión proveniente de
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10,0
Better than expected
Ventajas: Short queue, free inflight meal, new planes
opinión proveniente de
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2,0
DO NOT FLY THIS AIRLINE
Ventajas: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Desventajas: Literally everything. This is a gargbage airline.
opinión proveniente de
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3,6
My first and also last flight with SmartWings
Desventajas: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
opinión proveniente de
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4,0
Ventajas: Daily flight
Desventajas: No service at all, feels like low cost
opinión proveniente de
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5,0
Desventajas: Night flight, do not stop talking
opinión proveniente de
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6,6
Very tight space
Ventajas: The crew were nice and helpful. The plain was new.
Desventajas: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
opinión proveniente de
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4,0
Never had a flight with so little leg room
Desventajas: Never had a flight with so little leg room
opinión proveniente de
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6,3
First time flier with airline
Ventajas: Boarding process was painless.
Desventajas: No free food.
opinión proveniente de
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3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Ventajas: It was a direct flight.
Desventajas: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
opinión proveniente de
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5,6
Ventajas: didnt like it
Desventajas: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
opinión proveniente de
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3,0
Horrible airline
Ventajas: That we finally arrived
Desventajas: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
opinión proveniente de
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3,0
Avoid it
Desventajas: I never knew you can make the sit rows so close to each other :)
opinión proveniente de
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2,0
Ventajas: Nothingh
Desventajas: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
opinión proveniente de
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7,5
Efficient
Ventajas: Crew was very helpful.
Desventajas: The plane was a bit cramped.
opinión proveniente de
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2,0
Kayak services issue
Desventajas: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
opinión proveniente de
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2,0
Desventajas: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
opinión proveniente de
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2,0
Didn't even happen - very UNHAPPY CUSTOMER
Desventajas: It literally DID NOT HAPPEN. I NEED A REFUND.
opinión proveniente de
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3,3
Regular flight, feels like low cos
Desventajas: No food Limitted laugage
opinión proveniente de
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2,0
Code shared with a budget airline - false advert
Desventajas: The flight is operated by a budget airline. False advert
opinión proveniente de
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3,0
Terrible cost for extra luggage
Ventajas: On time
Desventajas: Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane
opinión proveniente de
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8,5
Ventajas: flight left on time crew was nice
Desventajas: no food or entertainment, and I didnt know it was like a low cost flight
opinión proveniente de
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2,0
Desventajas: Leg room is very bad
opinión proveniente de
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6,0
Leg room very bad on all seats
Desventajas: Leg room is very small, unusual for 737. Highly not comfortable
opinión proveniente de
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6,3
Desventajas: The two fat smelly ladies next to me.
opinión proveniente de
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6,3
Ventajas: La puntualidad
Desventajas: La distancia entre sillas
opinión proveniente de
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4,0
No room at all
Ventajas: The flight was quiet and peaceful.
Desventajas: There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!
opinión proveniente de
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10,0
Ventajas: Good communication with the crew, very kind and nice.
opinión proveniente de
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7,5
Desventajas: I didn't like the surprise of finding out checked baggage can only weigh 15 kg. Normal is 20-22. It a cheap infuriating way to rob passengers. will NOT fly them again
opinión proveniente de
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2,0
Czech airlines and the airport were horrible!
Desventajas: We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!
opinión proveniente de
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5,0
Ventajas: The leg-room was ok only because we were assigned to an exit row.
Desventajas: No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all.
opinión proveniente de
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4,6
Desventajas: no drinks, even water. no ampthy from the crew, even not a smille
opinión proveniente de
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10,0
Ventajas: Everything was fast.
Desventajas: Nothing.
opinión proveniente de
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10,0
Great as always!
Ventajas: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Desventajas: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
opinión proveniente de
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9,0
Desventajas: Flight was late ~ 1h
opinión proveniente de
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8,6
Nice
Ventajas: Crew, hours, convenience
Desventajas: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
opinión proveniente de
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10,0
Better than expected
Ventajas: Short queue, free inflight meal, new planes
opinión proveniente de
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8,5
Ventajas: flight left on time crew was nice
Desventajas: no food or entertainment, and I didnt know it was like a low cost flight
opinión proveniente de
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10,0
Ventajas: Good communication with the crew, very kind and nice.
opinión proveniente de
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7,0
Ventajas: The food
Desventajas: Lost my bag
opinión proveniente de
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7,0
Food isn’t free
Desventajas: Had to pay for just a basic cup of juice. No snack provided.
opinión proveniente de
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8,0
Ventajas: On time, good service
opinión proveniente de
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6,6
Very tight space
Ventajas: The crew were nice and helpful. The plain was new.
Desventajas: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
opinión proveniente de
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7,5
Efficient
Ventajas: Crew was very helpful.
Desventajas: The plane was a bit cramped.
opinión proveniente de
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7,5
Desventajas: I didn't like the surprise of finding out checked baggage can only weigh 15 kg. Normal is 20-22. It a cheap infuriating way to rob passengers. will NOT fly them again
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: No early check in. The longest line at check in that I ever seen. Terrible seats
opinión proveniente de
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2,0
Uncomfortable beyond belief!
Ventajas: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
opinión proveniente de
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6,0
Ventajas: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
opinión proveniente de
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6,0
Plane was delayed for over an hour
Ventajas: It was short flight so not much to share, crew was ok
Desventajas: It was delayed over an hour
opinión proveniente de
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4,3
Direct flight with a bait and switch policy.
Ventajas: Punctuality. Direct flight from Prague to Madrid.
Desventajas: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
opinión proveniente de
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2,0
Flight was delayed
Ventajas: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
opinión proveniente de
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6,0
Desventajas: 1 hour delay ☹️
opinión proveniente de
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4,0
plane
Desventajas: planes are old
opinión proveniente de
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4,6
Ventajas: Nothing
Desventajas: hidden baggage fees suck!!! Was not stated on purchase!!!
opinión proveniente de
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2,0
Will never fly CSA again
Ventajas: Nothing
Desventajas: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
opinión proveniente de
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2,0
Desventajas: 30 min late no a/c
opinión proveniente de
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4,0
Desventajas: no legs room delay at bording delay to get to Praha
opinión proveniente de
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3,6
Desventajas: No snacks or even water given
opinión proveniente de
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5,6
Delay
Ventajas: Nice crew and new airplane
Desventajas: Three hours delay, and no explanation given at all.
opinión proveniente de
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4,0
Desventajas: Delaying 3 hours
opinión proveniente de
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2,3
Médiocre
Ventajas: Nothing
Desventajas: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
opinión proveniente de
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5,3
Sin aire al abordar
Ventajas: No hay algo en particular que sobresaliera del servicio sobrecargos que sobresalieramuchisimo
Desventajas: Muchísimo calor al abordar. Se mejoró después de 30 min. abordamos 20 min antes de llanhorabde saluda y despegó 20 min después de la hora de vuelo. Durante ese tiempo Hacia mucho calor en el interior del avión. Compre unas cervezas durante el vuelo y estaban caluentes. Tuve que solicitar hielo para consumirlas
opinión proveniente de
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2,6
Terrible
Ventajas: Nothing
Desventajas: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
opinión proveniente de
-
2,0
Retraso y mal servicio
Ventajas: Nada
Desventajas: Retraso sin explicación, mal servicio. No recomendaría esta línea
opinión proveniente de
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3,3
Late
Desventajas: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
opinión proveniente de
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2,6
Missed the take off slot spending time on luggage @checkin
Desventajas: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
opinión proveniente de
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5,0
boarding was terrible
Desventajas: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
opinión proveniente de
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2,0
DO NOT FLY THIS AIRLINE
Ventajas: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Desventajas: Literally everything. This is a gargbage airline.
opinión proveniente de
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3,6
My first and also last flight with SmartWings
Desventajas: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
opinión proveniente de
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4,0
Ventajas: Daily flight
Desventajas: No service at all, feels like low cost
opinión proveniente de
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5,0
Desventajas: Night flight, do not stop talking
opinión proveniente de
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4,0
Never had a flight with so little leg room
Desventajas: Never had a flight with so little leg room
opinión proveniente de
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6,3
First time flier with airline
Ventajas: Boarding process was painless.
Desventajas: No free food.
opinión proveniente de
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3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Ventajas: It was a direct flight.
Desventajas: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
opinión proveniente de
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5,6
Ventajas: didnt like it
Desventajas: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
opinión proveniente de
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3,0
Horrible airline
Ventajas: That we finally arrived
Desventajas: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
opinión proveniente de
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3,0
Avoid it
Desventajas: I never knew you can make the sit rows so close to each other :)
opinión proveniente de
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2,0
Ventajas: Nothingh
Desventajas: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
opinión proveniente de
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2,0
Kayak services issue
Desventajas: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
opinión proveniente de
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2,0
Desventajas: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
opinión proveniente de
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2,0
Didn't even happen - very UNHAPPY CUSTOMER
Desventajas: It literally DID NOT HAPPEN. I NEED A REFUND.
opinión proveniente de
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3,3
Regular flight, feels like low cos
Desventajas: No food Limitted laugage
opinión proveniente de
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2,0
Code shared with a budget airline - false advert
Desventajas: The flight is operated by a budget airline. False advert
opinión proveniente de
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3,0
Terrible cost for extra luggage
Ventajas: On time
Desventajas: Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane
opinión proveniente de
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2,0
Desventajas: Leg room is very bad
opinión proveniente de
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6,0
Leg room very bad on all seats
Desventajas: Leg room is very small, unusual for 737. Highly not comfortable
opinión proveniente de
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6,3
Desventajas: The two fat smelly ladies next to me.
opinión proveniente de
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6,3
Ventajas: La puntualidad
Desventajas: La distancia entre sillas
opinión proveniente de
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4,0
No room at all
Ventajas: The flight was quiet and peaceful.
Desventajas: There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!
opinión proveniente de
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2,0
Czech airlines and the airport were horrible!
Desventajas: We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!
opinión proveniente de
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5,0
Ventajas: The leg-room was ok only because we were assigned to an exit row.
Desventajas: No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all.
opinión proveniente de
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4,6
Desventajas: no drinks, even water. no ampthy from the crew, even not a smille
opinión proveniente de
Estado de vuelo
Mapa de rutas de SmartWings
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
1286
Praga
PRG
Tel Aviv
TLV
1201
Dubai
DXB
Praga
PRG
1200
Praga
PRG
Dubai
DXB
1287
Tel Aviv
TLV
Praga
PRG
1241
Hurgada
HRG
Praga
PRG
1240
Praga
PRG
Hurgada
HRG
1211
Puerto del Rosario
FUE
Praga
PRG
1210
Praga
PRG
Puerto del Rosario
FUE
2040
Arrecife
ACE
Las Palmas de Gran Canaria
LPA
2040
Las Palmas de Gran Canaria
LPA
Praga
PRG
2040
Praga
PRG
Arrecife
ACE
1153
Málaga
AGP
Praga
PRG
1152
Praga
PRG
Málaga
AGP
1097
Londres
LGW
Praga
PRG
1096
Praga
PRG
Londres
LGW
887
San Petersburgo
LED
Praga
PRG
886
Praga
PRG
San Petersburgo
LED
1222
Praga
PRG
Marsa Alam
RMF
1199
Moscú
SVO
Praga
PRG
7377
Puerto del Rosario
FUE
Varsovia
WAW
1198
Praga
PRG
Moscú
SVO
7376
Varsovia
WAW
Puerto del Rosario
FUE
Principales aeropuertos en los que opera SmartWings
- Aeropuerto Praga (PRG)
- Aeropuerto Antalya (AYT)
- Aeropuerto Brno Turany (BRQ)
- Aeropuerto Burgas (BOJ)
- Aeropuerto Heraclión Aeropuerto Internacional de Heraclión Nikos Kazantzakis (HER)
- Aeropuerto Ostrava Mosnov (OSR)
- Aeropuerto Rodas Aeropuerto Internacional de Rodas-Diágoras (RHO)
- Aeropuerto Bratislava-Milan Rastislav Štefánik (BTS)
- Aeropuerto Tel Aviv Aeropuerto Internacional Ben Gurión (TLV)
- Aeropuerto Aeropuerto Internacional de Marsa Alam (RMF)
- Aeropuerto Hurgada Aeropuerto Internacional de Hurghada (HRG)
- Aeropuerto Palma de Mallorca (PMI)
- Aeropuerto Zakynthos Dionsios Salomos (ZTH)
- Aeropuerto Corfú Aeropuerto Internacional de Corfú-Ioannis Kapodistrias (CFU)
- Aeropuerto Kos Aeropuerto Internacional de Kos-Hipócrates (KGS)
Información de contacto de SmartWings
- QS Código IATA
- +420 220 11 6686 Llamar
- smartwings.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.