South African (SA)

Código IATA	SA
Rutas	43
Ruta principal	Johanesburgo Aeropuerto Internacional de Johannesburgo a Aeropuerto Internacional de la Ciudad del Cabo
Aeropuertos en los que opera	23
Aeropuerto principal	Johanesburgo Aeropuerto Internacional de Johannesburgo

Puntuación de viajeros

198

236

156

9,3

Desventajas: Nothing

Opinión del mar. 2020

opinión proveniente de
8,3

Desventajas: Better Movies and music

Opinión del mar. 2020

opinión proveniente de
8,8

Desventajas: It’s a hop and a skip, just 2 1/2 hours. But. Nice flight

Opinión del mar. 2020

opinión proveniente de
8,0

Ventajas: Courteous crew

Desventajas: Entertainment console only partially working. Toilet vacant/occupied indicator not working fully.

Opinión del feb. 2020

opinión proveniente de
10,0

Desventajas: Wish SAA doesn’t stop their operation, friendly cabin crew and tremendous professional on deck crew

Opinión del feb. 2020

opinión proveniente de
8,0

Ventajas: Food and service as well as pilot trying to speak other languages. Great to hear him trying. he put a smile on the teams face. Sounded liked a good leader and that is encouraging, especially as the airline is going through a tough time.

Desventajas: Seat comfort and tech access to USB ports etc.

Opinión del feb. 2020

opinión proveniente de
10,0

Desventajas: everything ok

Opinión del ene. 2020

opinión proveniente de
7,6

Ventajas: Good size screen.

Desventajas: Check in Lagos.

Opinión del ene. 2020

opinión proveniente de
10,0

Desventajas: Absolutely nothing could be improved. The staff were the friendliest I’ve come across and the food was great too.

Opinión del ene. 2020

opinión proveniente de
7,3

Ventajas: The crew was good and friendly. The seat was good for a domestic business class

Desventajas: The food was not good. Chicken was very overcooked and the mashed potatoes tasted like they came from a box

Opinión del ene. 2020

opinión proveniente de
8,4

Ventajas: The seat was very comfortable

Opinión del ene. 2020

opinión proveniente de
9,3

Ventajas: The seat and the crew were fantastic! The crew was so friendly and helpful and always checking to make sure that everything was ok. Also, they proactively cleared trash from my area

Desventajas: The food was fine, but not exceptional

Opinión del ene. 2020

opinión proveniente de
7,6

Desventajas: The big four-engine Airbus has no electrical outlets or USB ports at each seat. Entertainment screen was intermittent.

Opinión del ene. 2020

opinión proveniente de
7,6

Ventajas: Crew were amazing

Opinión del ene. 2020

opinión proveniente de
8,0

Ventajas: friendly crew

Desventajas: flight was delayed 2-hours, I pre-paid for a seat but was relocated to a different less convenient seat.

Opinión del ene. 2020

opinión proveniente de
8,0

Ventajas: Crew was amazing!

Desventajas: In flight entertainment

Opinión del dic. 2019

opinión proveniente de
6,0

Desventajas: Lovely Airbus 340-600, with no USB or electrical ports at any seat, and the screen at my seat was inoperative.

Opinión del dic. 2019

opinión proveniente de
6,0

Ventajas: Beef for lunch

Desventajas: The wine, the eggs and the bathroom never clean

Opinión del dic. 2019

opinión proveniente de
6,6

Desventajas: Various tv screens would not stay in place in row 47 where I was sitting

Opinión del dic. 2019

opinión proveniente de
7,0

Ventajas: Crew was amazing both the ground staff and the FA on board. Food was nice.

Desventajas: No USB charge or personal video entertainment. It's an old plane that desperately needs upgrades. For the price point of the route compared other carriers, the only benefit you are getting is a direct flight.

Opinión del dic. 2019

opinión proveniente de
7,6

Ventajas: A very comfortable flight (with a full plane and in economy). The crew was clear, gave good instructions and were available to help. Even though the flight started bumpy, they will still able to complete service on a short flight.

Desventajas: Despite my status with Star Alliance (Gold...the highest), I still was not allowed to take my roller carry on into the plane. There was plenty of space as they were allowing NO one in economy to take a roller carry on. Despite requesting it twice (I was at the end of a long, 3 day journey from the US to Harare) I was denied. This was unnecessary and spiteful to those of us who fly frequently.

Opinión del dic. 2019

opinión proveniente de
8,0

Desventajas: Great short flight

Opinión del dic. 2019

opinión proveniente de
10,0

Ventajas: The entire process was awesome

Desventajas: N/A

Opinión del dic. 2019

opinión proveniente de
6,3

Ventajas: The crew was good and the seats were comfortable and had enough space.

Desventajas: There was no wifi and on a long flight like that I sort of felt out of date with the world.

Opinión del nov. 2019

opinión proveniente de
9,2

Ventajas: The crew was great, the food was fine; it was all very much as good as could be expected. It was a very positive experience relative to industry norms.

Desventajas: Boarding (and deplaning) is inherently tedious; I'm not sure what could be done to fix it. And sitting on planes for 17 - 19 hours is just brutal. This is not South African Airline's fault, it's a problem across the board, and i don't see this changing anytime soon. Also, the human air-travel carbon footprint is completely unsustainable, which is also not the (particular) fault of South African Airlines. In fact, it's my fault for participating...

Opinión del nov. 2019

opinión proveniente de
7,3

Ventajas: it's nice to be on the same plane all the way to the US va flying through Europe or the Middle East and switching

Desventajas: old airplane had no power point at the seat

Opinión del nov. 2019

opinión proveniente de
10,0

Ventajas: Business Class on the Code Share, South African Air was superb

Opinión del nov. 2019

opinión proveniente de
10,0

Ventajas: Crew very civil & well dress, plane was very clean,great hospitality

Desventajas: They used some kind of spray while we were sitting in the plane and made it hard for me to breathe ,hopefully they can do that before boarding

Opinión del nov. 2019

opinión proveniente de
10,0

Ventajas: Entertainment system was great, leg room was comfy and I had an aisle seat plus an empty seat next to me so I could nap and move around okay. Our airhostess was awesome! Someone was sick on the flight so we left 35 mins late, so missed my connection to Newark but they promptly rebooked me for 3 hours later :) thanks for excellent service!

Desventajas: N/A

Opinión del oct. 2019

opinión proveniente de
6,3

Desventajas: The crew was not very friendly and that affected my entire experience

Opinión del oct. 2019

opinión proveniente de
7,3

Ventajas: The crew was great. Food was not bad either

Desventajas: Not so comfortable. SAA needs to upgrade- seats and technology. It feels tight and crowded. You can’t even charge your phone

Opinión del oct. 2019

opinión proveniente de
9,0

Ventajas: Amazing crew

Desventajas: Entertainment

Opinión del oct. 2019

opinión proveniente de
9,0

Ventajas: Crew were amazing

Opinión del oct. 2019

opinión proveniente de
8,0

Desventajas: Super sad the regional flight stopped offering the nice box lunches

Opinión del oct. 2019

opinión proveniente de
7,6

Desventajas: Both food and entertainment have declined over the past 20 years

Opinión del oct. 2019

opinión proveniente de
7,6

Ventajas: The crew between Joburg and Accra were friendly and fantastic. Less so the crew from Accra to DC

Desventajas: SAA’s food quality has declined over the past 20 years. And entertainment seems to be running a bit behind compared to other airlines.

Opinión del oct. 2019

opinión proveniente de
5,3

Ventajas: Service was great

Desventajas: Airplane lack modern entertainment

Opinión del oct. 2019

opinión proveniente de
2,0

Poor customer service

Ventajas: Nothing

Desventajas: Everything

Opinión del oct. 2019

opinión proveniente de
7,0

Desventajas: My bags never arrived on time.

Opinión del oct. 2019

opinión proveniente de
8,3

Desventajas: I am tall, and I did not have a favorable seat. Many think all tall people like the aisle seat

Opinión del oct. 2019

opinión proveniente de
9,3

Ventajas: Crew was really awesome

Desventajas: More information regarding seating preferences

Opinión del oct. 2019

opinión proveniente de
3,0

Desventajas: Plane is old and systems worn out. Seats uncomfortable, little leg room, no premium economy and entertainment system didn't work. I have flown nearly 2 million miles and this has to be one of the worst planes I have been on.

Opinión del oct. 2019

opinión proveniente de
5,0

Desventajas: We placed a bid to upgrade and it was accepted at the last minute - we were traveling from the USA and something went wrong with our credit card so SA was unable to charge the card. When we arrived at airport a couple hours later the bid was no longer valid and the ticketing people informed us it would be $220 more per person than the bid that was accepted. Felt like it was a scam. We declined to purchase the upgrade at the increased price

Opinión del oct. 2019

opinión proveniente de
7,0

Ventajas: There was a female cabin crew (I can't recall her name but I guess she was the only female serving food) on Flight 209 from Accra to Washington on September 3, 2019 - her negative attitude absolutely disqualifies her to be a cabin crew on any flight. Besides that, the seats were comfortable.

Desventajas: First time flying SA...generally, I enjoyed the flight just that all the cabin crews need to have intensive training on great customer service and professionalism.

Opinión del sept. 2019

opinión proveniente de
4,6

Ventajas: Crew was good, friendly and helpful

Desventajas: Was not able to watch any movies throughout the flight

Opinión del sept. 2019

opinión proveniente de
9,0

Ventajas: Was surprised with a meal and all beverages were free including alcohol.

Desventajas: Entertainment limited to predetermined programming on screens every 5th row or so.

Opinión del sept. 2019

opinión proveniente de
2,0

Ventajas: just arriving home safe

Desventajas: No choice on Breakfast meal. No halaal meal

Opinión del sept. 2019

opinión proveniente de
6,3

Ventajas: reliable, on time, clean and efficient.

Desventajas: Boarding was a bit of a cluster. Partly the JNB airport design, partly the lack of order and organization.

Opinión del ago. 2019

opinión proveniente de
2,0

Ventajas: Not on the flight

Desventajas: Connecting flight was late

Opinión del ago. 2019

opinión proveniente de
3,6

Ventajas: Not much

Desventajas: The flight was delayed and now one wanted to help in order to make my connecting flight in Johannesburg to Windhoek. I missed it with 5 minutes.

Opinión del ago. 2019

opinión proveniente de
6,8

Desventajas: The food that they give you on the plane could have been better. The lunch they provided was terrible.

Opinión del ago. 2019

opinión proveniente de
3,6

Ventajas: Cattle car

Opinión del ago. 2019

opinión proveniente de
8,3

Ventajas: Welcoming crew and good service

Desventajas: Upgrade to business

Opinión del jul. 2019

opinión proveniente de
10,0

Ventajas: For a flight of 1 1/2 hours, we were served a delicious hot lunch.

Opinión del jul. 2019

opinión proveniente de
3,6

Desventajas: The boarding process was just a free for all. Could not get tv to work, no help from crew. It would have been nice to get our passport control forms on the plane, instead of at airport. Other flights comeng in had theirs.

Opinión del jul. 2019

opinión proveniente de
10,0

Desventajas: Really great and kind service.

Opinión del jul. 2019

opinión proveniente de
8,3

Ventajas: Great crew, great vegan food (order ahead!).

Desventajas: Ground crew disorganized and unfriendly in both Joburg and Windhoek

Opinión del jul. 2019

opinión proveniente de
5,6

Ventajas: The crew was useless. They spent the duration of the flight gossiping among themselves in the galley. In fact one was close to believing they were the Springboks because they spent the whole time in a rugby scrum in the back galley. One had to constantly ring for them to get their attention.

Desventajas: In addition, a male FA was so animated in conversation that his homophobic rant (not directly at anyone in particular) was particularly disturbing. Prior to check in, the heavily overweight female FA's brought on board absolutely humongous bags which they placed in the back luggage bins hogging at

Opinión del jul. 2019

opinión proveniente de
4,0

Ventajas: The crew was friendly, helpful and hard working.

Desventajas: Departure was delayed 2 hrs due to a leaking waterline. We stood on the ramp for 40 min waiting for the initial repair and after taxing to the runway, we turned back due to the repair not holding, going back to the bay for another repair which closed all 4 centre toilets.

Opinión del jul. 2019

opinión proveniente de
7,6

Ventajas: Crew were pleasant

Desventajas: The Vegetarian options need to be updated. There are so many plant-based meat options that SAA should adopt to their meal plans.

Opinión del jul. 2019

opinión proveniente de

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