Información sobre TAP AIR PORTUGAL
| Código IATA | TP |
|---|---|
| Rutas | 204 |
| Ruta principal | Barcelona-El Prat a Lisboa |
| Aeropuertos en los que opera | 83 |
| Aeropuerto principal | Lisboa |
Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,6
Desventajas: TAP doesn't understand the first thing about customer service.
opinión proveniente de
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8,6
Ventajas: The crew was super nice. Everything went smoothly.
Desventajas: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
opinión proveniente de
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2,0
Ventajas: There is nothing to like about the flight
Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
opinión proveniente de
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9,0
Ventajas: It was on time and everything went well
Desventajas: They could have offered more water
opinión proveniente de
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8,0
Desventajas: The crew not sympathique
opinión proveniente de
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5,6
Desventajas: Boarding procedures
opinión proveniente de
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3,3
Desventajas: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
opinión proveniente de
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8,4
Ventajas: Average friendliness of crew, paying for extra leg room seat is a must
Desventajas: Food with a taste, rather than dull
opinión proveniente de
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6,6
Ventajas: New plane, great seating.
Desventajas: Food should be tastier and boarding should be more efficient and on time.
opinión proveniente de
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4,0
Ventajas: It was Okay
Desventajas: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
opinión proveniente de
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8,8
Ventajas: A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente
Desventajas: La comida,
opinión proveniente de
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5,2
Desventajas: Late as always
opinión proveniente de
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9,3
Ventajas: Service and comfort.
Desventajas: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
opinión proveniente de
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7,0
Ventajas: Comfort and cleanliness of flight.
Desventajas: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
opinión proveniente de
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7,0
Ventajas: Crew very good nice fligth too
opinión proveniente de
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2,6
Ventajas: Nothing! Horrible!
Desventajas: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
opinión proveniente de
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7,3
Desventajas: Transfer time in Lisbon
opinión proveniente de
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10,0
Ventajas: Good airline, great service, boarding process, on time departure and arrival
Desventajas: No complaints
opinión proveniente de
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8,0
Ventajas: usb Power
Desventajas: The seat padding needs to be improved.
opinión proveniente de
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10,0
Ventajas: Everything. Flying First class is the only way to fly
opinión proveniente de
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8,3
Ventajas: Food was great, seat was amazing
Desventajas: Boarding was done by bus and it took too long and it want comfortable
opinión proveniente de
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8,3
Ventajas: El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro.
Desventajas: No eché de menos nada.
opinión proveniente de
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2,8
Ventajas: Nothing
Desventajas: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
opinión proveniente de
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4,3
Ventajas: Good movie selection
Desventajas: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
opinión proveniente de
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2,0
Desventajas: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
opinión proveniente de
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10,0
Ventajas: Tap was great for the long flight
opinión proveniente de
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7,6
Ventajas: Tap crew is very nice.
Desventajas: No turbulence
opinión proveniente de
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2,0
Ventajas: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
opinión proveniente de
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2,0
Ventajas: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Desventajas: Train the staff to be nice and pleasant
opinión proveniente de
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10,0
Ventajas: We upgraded to first class, so everything was perfect!!
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: We upgraded to first class and everything was perfect!!
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: Good service, friendly staff and easy boarding process, good food and on time departure
Desventajas: No complaints
opinión proveniente de
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7,3
Ventajas: New aircraft had free Wi-Fi and lots of movies. Clean.
Desventajas: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
opinión proveniente de
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6,6
Ventajas: legroom in business is good, food was ok. only one round of drinks was offered.
Desventajas: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
opinión proveniente de
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7,6
Ventajas: Price
Desventajas: Use jet bridge instead of bus gate
opinión proveniente de
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7,3
Ventajas: Price. Service and food offered in the plane
Desventajas: The boarding process: everyone crowds into the line without regard of the grouping.
opinión proveniente de
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3,0
Ventajas: Nothing.
Desventajas: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
opinión proveniente de
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10,0
Ventajas: Yes
opinión proveniente de
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8,0
Ventajas: Seats super comfortable. Big screen entrainment.
Desventajas: One more time offer drinks for a very long travel time (other 10H).
opinión proveniente de
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9,2
Ventajas: Super friendly
Desventajas: Maybe a hot meal?
opinión proveniente de
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8,0
Business Class on TAP - Lisbon to Miami
Ventajas: Good service on the plane, the food was good and the seat was very comfortable.
Desventajas: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
opinión proveniente de
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4,0
Desventajas: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
opinión proveniente de
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2,0
Desventajas: Worst trip ever
opinión proveniente de
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10,0
Ventajas: Efficient check in and polite crew.
opinión proveniente de
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9,6
Ventajas: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Desventajas: Nothing to complain about. Everything was outstanding.
opinión proveniente de
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8,0
Desventajas: Legroom
opinión proveniente de
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4,0
Desventajas: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
opinión proveniente de
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4,0
Ventajas: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Desventajas: Disgusting food. Price gouging for checked baggage. Surly attitudes.
opinión proveniente de
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8,0
Ventajas: Crew was awesome, seat spacing comfort not so much.
Desventajas: Need to have seat upright to use trays to eat on flight
opinión proveniente de
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6,6
Ventajas: Nice crew.
Desventajas: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
opinión proveniente de
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8,0
Desventajas: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
opinión proveniente de
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4,4
Desventajas: More organized boarding process
opinión proveniente de
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4,0
Desventajas: Super uncomfortable seats (the most ever) No personal tv/entertainment.
opinión proveniente de
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4,0
Ventajas: The crew and personal were ok.
Desventajas: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
opinión proveniente de
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8,0
Desventajas: One more toilet on the Lisbon Geneva flight would have been nice.
opinión proveniente de
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8,3
Desventajas: Leave on time. Offer more snacks
opinión proveniente de
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10,0
Ventajas: Cree
Desventajas: Boarding was slow
opinión proveniente de
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7,3
Desventajas: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
opinión proveniente de
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3,0
Desventajas: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
opinión proveniente de
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9,6
Ventajas: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Desventajas: The Kayak website sucks
opinión proveniente de
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8,6
Ventajas: The crew was super nice. Everything went smoothly.
Desventajas: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
opinión proveniente de
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9,0
Ventajas: It was on time and everything went well
Desventajas: They could have offered more water
opinión proveniente de
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8,8
Ventajas: A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente
Desventajas: La comida,
opinión proveniente de
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9,3
Ventajas: Service and comfort.
Desventajas: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
opinión proveniente de
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10,0
Ventajas: Good airline, great service, boarding process, on time departure and arrival
Desventajas: No complaints
opinión proveniente de
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10,0
Ventajas: Everything. Flying First class is the only way to fly
opinión proveniente de
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10,0
Ventajas: Tap was great for the long flight
opinión proveniente de
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10,0
Ventajas: We upgraded to first class, so everything was perfect!!
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: We upgraded to first class and everything was perfect!!
Desventajas: Nothing
opinión proveniente de
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10,0
Ventajas: Good service, friendly staff and easy boarding process, good food and on time departure
Desventajas: No complaints
opinión proveniente de
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10,0
Ventajas: Yes
opinión proveniente de
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9,2
Ventajas: Super friendly
Desventajas: Maybe a hot meal?
opinión proveniente de
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10,0
Ventajas: Efficient check in and polite crew.
opinión proveniente de
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9,6
Ventajas: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Desventajas: Nothing to complain about. Everything was outstanding.
opinión proveniente de
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10,0
Ventajas: Cree
Desventajas: Boarding was slow
opinión proveniente de
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9,6
Ventajas: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Desventajas: The Kayak website sucks
opinión proveniente de
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8,0
Desventajas: The crew not sympathique
opinión proveniente de
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8,4
Ventajas: Average friendliness of crew, paying for extra leg room seat is a must
Desventajas: Food with a taste, rather than dull
opinión proveniente de
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6,6
Ventajas: New plane, great seating.
Desventajas: Food should be tastier and boarding should be more efficient and on time.
opinión proveniente de
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7,0
Ventajas: Comfort and cleanliness of flight.
Desventajas: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
opinión proveniente de
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7,0
Ventajas: Crew very good nice fligth too
opinión proveniente de
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7,3
Desventajas: Transfer time in Lisbon
opinión proveniente de
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8,0
Ventajas: usb Power
Desventajas: The seat padding needs to be improved.
opinión proveniente de
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8,3
Ventajas: Food was great, seat was amazing
Desventajas: Boarding was done by bus and it took too long and it want comfortable
opinión proveniente de
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8,3
Ventajas: El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro.
Desventajas: No eché de menos nada.
opinión proveniente de
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7,6
Ventajas: Tap crew is very nice.
Desventajas: No turbulence
opinión proveniente de
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7,3
Ventajas: New aircraft had free Wi-Fi and lots of movies. Clean.
Desventajas: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
opinión proveniente de
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6,6
Ventajas: legroom in business is good, food was ok. only one round of drinks was offered.
Desventajas: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
opinión proveniente de
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7,6
Ventajas: Price
Desventajas: Use jet bridge instead of bus gate
opinión proveniente de
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7,3
Ventajas: Price. Service and food offered in the plane
Desventajas: The boarding process: everyone crowds into the line without regard of the grouping.
opinión proveniente de
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8,0
Ventajas: Seats super comfortable. Big screen entrainment.
Desventajas: One more time offer drinks for a very long travel time (other 10H).
opinión proveniente de
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8,0
Business Class on TAP - Lisbon to Miami
Ventajas: Good service on the plane, the food was good and the seat was very comfortable.
Desventajas: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
opinión proveniente de
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8,0
Desventajas: Legroom
opinión proveniente de
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8,0
Ventajas: Crew was awesome, seat spacing comfort not so much.
Desventajas: Need to have seat upright to use trays to eat on flight
opinión proveniente de
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6,6
Ventajas: Nice crew.
Desventajas: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
opinión proveniente de
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8,0
Desventajas: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
opinión proveniente de
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8,0
Desventajas: One more toilet on the Lisbon Geneva flight would have been nice.
opinión proveniente de
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8,3
Desventajas: Leave on time. Offer more snacks
opinión proveniente de
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7,3
Desventajas: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
opinión proveniente de
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2,6
Desventajas: TAP doesn't understand the first thing about customer service.
opinión proveniente de
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2,0
Ventajas: There is nothing to like about the flight
Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
opinión proveniente de
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5,6
Desventajas: Boarding procedures
opinión proveniente de
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3,3
Desventajas: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
opinión proveniente de
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4,0
Ventajas: It was Okay
Desventajas: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
opinión proveniente de
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5,2
Desventajas: Late as always
opinión proveniente de
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2,6
Ventajas: Nothing! Horrible!
Desventajas: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
opinión proveniente de
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2,8
Ventajas: Nothing
Desventajas: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
opinión proveniente de
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4,3
Ventajas: Good movie selection
Desventajas: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
opinión proveniente de
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2,0
Desventajas: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
opinión proveniente de
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2,0
Ventajas: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
opinión proveniente de
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2,0
Ventajas: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Desventajas: Train the staff to be nice and pleasant
opinión proveniente de
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3,0
Ventajas: Nothing.
Desventajas: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
opinión proveniente de
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4,0
Desventajas: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
opinión proveniente de
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2,0
Desventajas: Worst trip ever
opinión proveniente de
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4,0
Desventajas: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
opinión proveniente de
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4,0
Ventajas: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Desventajas: Disgusting food. Price gouging for checked baggage. Surly attitudes.
opinión proveniente de
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4,4
Desventajas: More organized boarding process
opinión proveniente de
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4,0
Desventajas: Super uncomfortable seats (the most ever) No personal tv/entertainment.
opinión proveniente de
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4,0
Ventajas: The crew and personal were ok.
Desventajas: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
opinión proveniente de
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3,0
Desventajas: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
opinión proveniente de
Estado del vuelo
Mapa de rutas de TAP AIR PORTUGAL
Rutas populares
Principales aeropuertos en los que opera TAP AIR PORTUGAL
- Aeropuerto Lisboa (LIS)
- Aeropuerto Aeropuerto Francisco Sá Carneiro de Oporto (OPO)
- Aeropuerto París-Orly (ORY)
- Aeropuerto Funchal Madeira (FNC)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Barcelona-El Prat (BCN)
- Aeropuerto Milán-Malpensa (MXP)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Ponta Delgada (Açores) Aeropuerto Juan Pablo II (PDL)
- Aeropuerto Zúrich (ZRH)
- Aeropuerto Bruselas Bruxelles-National (BRU)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Ámsterdam-Schiphol (AMS)
Información de contacto de TAP AIR PORTUGAL
- TP Código IATA
- + 57 1 745 88 92 Llamar
- flytap.com Visita