Puntuación de los viajeros
10.0
The address on Kayak was wrong, so I went to the wrong place at first. However, once I told this to the guy with whom I did the check-in he gave me a 10% discount. Overall flawless experience.Opinión del 19 feb 2023
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6.0
The service was great. Super easy pick up and drop off. The bad part was the car seemed to have an electrical problem. I used the car play and everytime we went over a slight uneven road it would disconnect the phone, not using the using and using the usb, which caused distraction to driving.Opinión del 10 sept 2022
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6.0
I paid for Allianz life insurance for $11/day separately and then was also charged coverage of $25/day (basically the same daily rental price as the car) on top of that so it was double what I expected. Probably will dispute the charge.Opinión del 25 may 2022
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4.0
Not there are employe, can received the car, a arrived 6:30 am, and not see any employe. The car is in good condition, only Service or atention not good.Opinión del 25 mar 2022
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6.0
The Thrifty counter at the airport was closed so we picked up from Hertz. Simple enough. The car was adequate, but the key fob rarely worked and it was frustrating to have to manually open the doors. We were only given one key and the key ring was braided metal with a loose piece that pricked my finger several times. The Corolla may also need brake work as they vibrate when pressed on downhill sections of the highway.Opinión del 6 ene 2022
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2.0
Received unexplained charges, check in was slow, was turned away from the return point and told to go elsewhere.Opinión del 2 ene 2022
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2.0
Terrible customer service. The morning we had to catch a plane home the car wouldn’t start. We got a cab to the airport. I dropped the keys off to thrifty and they charged me over two thousand dollars without explaining anything. They could not have been ruder or less accommodating. After calling their support number I was hung up on once and the second woman was nice but couldn’t help at all. I will never do business with them again.Opinión del 20 nov 2021
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6.0
What I didn't like? The price was not the price I received by Kayak.Opinión del 8 nov 2021
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8.0
Their charge of $11.99 per day for then usage of the toll card is an absolute rip off. And one does not have an option. Check in was also slow. Only one employee at counter.Opinión del 20 oct 2021
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10.0
Very good service and fastOpinión del 20 oct 2021
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1.9
The car was clean. The staff could have been nicer more respectful. If I rent and pay for a full sized suv I should have received a full sized suv not a compact suv. I was charged the same price for a compact suv when that’s not what I reserved .Opinión del 23 sept 2021
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10.0
Everything was easyOpinión del 27 jul 2021
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