Valoraciones de viajeros
Opinión general
5,7
Aceptable
Basado en 415 opiniones
Abordaje
5,8
Confort
5,8
Tripulación
6,4
Entretenimiento
4,8
Comida
5,6
Encuentra vuelos baratos en Tunisair
Ida y vuelta
Económica
Información sobre Tunisair
| Código IATA | TU |
|---|---|
| Rutas | 154 |
| Ruta principal | Túnez Aeropuerto Internacional de Túnez-Cartago a París-Orly |
| Aeropuertos en los que opera | 47 |
| Aeropuerto principal | Túnez Aeropuerto Internacional de Túnez-Cartago |
Comentarios recientes
Puntuación de viajeros
2
8
5
9
11
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2,0
Ventajas: NOTHING
Desventajas: EVERYTHING
opinión proveniente de
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2,0
Ventajas: I like the schedule of flights it will be the same time as you wrote it and the stuff it will bitter then these
Desventajas: When you book for any people let them know about the delay of flights and about the foods it very poor
opinión proveniente de
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5,6
Ventajas: Nothing
Desventajas: The flight delayed for more than an hour and have. They combined two flights and 2 destinations together. It went chaotic . People were confused about their seats. Many seats were assigned to 2 peoples... Yelling and loud on plane. Many missed their connection. Passengers were not happy at all
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2,0
Desventajas: The flight was delayed for 5 hours and the plane was older then me, it was so crappy. The food was the worst, everything is cold and tasteless, worst airplane ever. In conclusion it was the worst flight i ever token.
opinión proveniente de
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6,0
Ventajas: The loading from the back of the plane was brilliant! The timeliness of the flight was nice! Staff was friendly and polite. They were very efficient & effective!
Desventajas: The food options were given as couscous or veggies but their was no specification as to containing met or what kind. Any entertainment whatsoever would be better for longer flights. The seats could be in beter repair and cleaner.
opinión proveniente de
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7,2
Ventajas: Punctuality
Desventajas: Food
opinión proveniente de
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9,6
Ventajas: They left on time!!!!! Rare occurs VW but very happy! Staff was great
opinión proveniente de
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2,0
Desventajas: We missed our connection, and then when we tried to re-book our flight for the next available one, the employees at the counter were super rude and unprofessional. When we went to pay for the new flights, the credit card machine wasn't working, and we had to pay in cash. We didn't have that cash, and we had to go withdraw it from an ATM which charged us huge fees. We were very unhappy with how Veuling handled this.
opinión proveniente de
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2,8
Desventajas: Flight was delayed 2.5 hours.
opinión proveniente de
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2,0
Ventajas: The Tunisian Airlines employee told me that there was a problem with this ticket and that me had to buy a new ticket. Now how do I recover my money?
opinión proveniente de
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2,0
Ventajas: Literally nothing
opinión proveniente de
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8,0
Ventajas: Wellcoming
Desventajas: The food is cold
opinión proveniente de
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7,0
Desventajas: 1h30 delay...
opinión proveniente de
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2,0
Ventajas: The worst company to do business with. I will never fly with them ever after left us stranded in london
Desventajas: Be professional and caring for their passengers
opinión proveniente de
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2,0
Ventajas: J’ai raté mon vol
Desventajas: Certes les billets sont achetés en ligne mais il faudrait une assistance lorsque les clients sont en difficulté
opinión proveniente de
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8,6
Ventajas: El retraso de casi 5 horas
Desventajas: la puntualidad de las salidas
opinión proveniente de
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2,0
Ventajas: Nothing, only the facts that i arrived!!!
Desventajas: Don't ever work with Tunisair, there were 12 hours delays without a proper explanation or even sharing q single detail!!!
opinión proveniente de
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5,6
Ventajas: Clean plane, good captain. Quiet.
Desventajas: Did not update flight status on board, flight was 2.5 hours late.
opinión proveniente de
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8,6
Ventajas: Food
Desventajas: Transit
opinión proveniente de
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6,0
Ventajas: The flight was average.
Desventajas: The mechanism to receive baggage at check-in broke during check-in. I waited 50 minutes in line for them to fix it. This was not acceptable as there were many other check-in counters not in use that the Tunisair staff could have moved to at the time.
opinión proveniente de
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7,2
Ventajas: The departure and arrival on time .
Desventajas: One piece of luggage was missing and the others were delivered after more than an hour !!
opinión proveniente de
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5,3
Ventajas: Punctuality was very appreciated.
opinión proveniente de
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8,0
Not in it for the profit, just for fun
Ventajas: No shortcuts on food On time
Desventajas: Long Delays (1hr) to receive luggage Gross, unusable bathrooms Lack of water runs
opinión proveniente de
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7,6
Good Flight
Ventajas: Full meal on a flight that was less than 2 hours.
Desventajas: Take-off was 30 minutes late.
opinión proveniente de
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3,3
The station manager a lady, was not polite with the passengers
Ventajas: Nothing
Desventajas: 6 hours late and the station manger a lady was not polite with the passengers. She was working against the reputation of tunisair.
opinión proveniente de
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5,0
A delay of 2hours with late arrival
Desventajas: The delay of two Hours . A very pour VIP Lounge for which I paid US$30 with no drinks other than water and other soft drinks too rich in sugar to be good for healt !! Poor cold snak : local too salty cheese, very common white bread instead of local tasty one, poor choice of unsliced fruits , cold croissant and numerous noisy staff watching an egyptian football game on the only open TV screen.
opinión proveniente de
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4,6
Ventajas: The timly departure
Desventajas: Only one bathroom was available
opinión proveniente de
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8,0
Ventajas: Good meal for a short flight.
Desventajas: Everyone had to wait 1.5 hours after landing to receive luggage. Everyone was complaining to the Tunis Air baggage team at the airport, but they didn't do anything about it - just sat there doing nothing about it.
opinión proveniente de
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2,0
Poor airline
Ventajas: We didn’t crash.
Desventajas: Dirty, slow, bad food, bad service, late.
opinión proveniente de
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6,0
Ventajas: The Hospitality of flight attendant
Desventajas: Poor toilet facility
opinión proveniente de
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5,6
Desventajas: Flight was about 2 hours late arriving Seats were original and well worn . Most of the crew was stern ..only one was friendly. Food was okay but bread and mini quiche were very dry
opinión proveniente de
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4,6
Just fair
Ventajas: The fact that it’s a direct flight.
Desventajas: The poor treatment of business passegers : 1/ same boarding than economy class passengers 2/ absence of spécial tag for luggage 3/ delay in luggage delivery
opinión proveniente de
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3,3
Backwards
Ventajas: The flight attendant got me milk for my coffee
Desventajas: Lined up as instructed by rows. An hour later we finally boarded (no announcement at all as to why) and they took lowest row numbers first. Complete mess, longest and most disorganized boarding ever.
opinión proveniente de
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6,0
No check in online
Desventajas: Check in was unable online.
opinión proveniente de
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3,0
Check in
Desventajas: Check in was unable online, they put me on 23rd seat near toilet.
opinión proveniente de
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3,6
Ventajas: Crew on the flight were nice and efficient
Desventajas: Flight was delayed ‘20 min’ aka 1h30. They had us board and get off because the plane ‘wasnt ready’. I’m skeptical that they accidentally boarded the wrong passengers bc right after, a different group boarded on the same plane, destined for a different continent. The crewmember in the airport in charge of communicating with us would walk away for 20+ min when passengers asked questions. I do not recommend this airline.
opinión proveniente de
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4,3
Bad as usual with Tunis air
Ventajas: The boarding was smooth
Desventajas: One hour delay. Food very poor, it took staff a long time before taking back our plates, they were not strict enough with passengers that were walking around while flight on turbulence ...
opinión proveniente de
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3,0
Ventajas: Flight attendants and captain did an ok/good job.
Desventajas: There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...
opinión proveniente de
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6,3
Good trip overall if not for the delays
Ventajas: Smooth flight, good service on board
Desventajas: Departure delayed by 1 hour and 40 minutes
opinión proveniente de
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10,0
Ventajas: Check in experience Onboarding Seat Check in at tunisia customs
opinión proveniente de
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5,0
Desventajas: Unable to Change meal into vegetarian
opinión proveniente de
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4,6
Desventajas: Unable to Change meal into vegetarian
opinión proveniente de
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9,6
Very satisfied
Ventajas: From check-in until landing all was very good. I was suprised that food was offered on this 1houe flight.
Desventajas: Don't have anything to write herw
opinión proveniente de
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2,3
Very disappointed
Desventajas: We had to wait for more than 8 hours at the airport, no communication and 0 comfort. It’s definitely the last time I’m taking tunisair
opinión proveniente de
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7,6
Good in general
Ventajas: We departed fairly on time 2 meals provided
Desventajas: One Flight attendant was rude with passengers Not too much movies choice for a 9h flight
opinión proveniente de
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3,6
Very poor service
Ventajas: The food and choice of entertainment was ok.
Desventajas: It was so hot in the plane, I was sweating and had to go several times to the back of the plane to get a bottle of water. Unfriendly personnel no notion of good service
opinión proveniente de
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3,0
Ventajas: The crew members came by after the meal with water
Desventajas: 2 hour delay with no forewarning or any kind.
opinión proveniente de
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3,6
Late, as usual
Ventajas: Nothing
Desventajas: The flight was late, again, although this time by only an hour and 20 minutes. Food was all meat-based so not suitable for vegetarians. A family's young toddler threw up on the flight and the crew merely passed him some napkins but didn't even help clean or disinfect, so the entire flight smelled like vomit. As usual, another terrible experience with TunisAir.
opinión proveniente de
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3,6
Long delays without explanation and rude staff
Ventajas: The crew on board was welcoming and nice.
Desventajas: The plane was eventually delayed by two hours (incrementally, of course) with staff on the ground not only making zero effort to provide an explanation, but, additionally, when asked, they were incredibly rude. One young lady in particular rolled her eyes and indicated that we should look at the screen when we asked what time we should leave - eventually she was so rude to customers with children who were complaining about the delays that she got up and walked away from her post at the gate. Her colleagues later suggested that if people wanted to complain they should walk to a destination within Tunis airport that ultimately had no representatives - let alone facilities - through which we could lodge our complaints about the lack of communication with passengers who are paying for such shoddy service.
opinión proveniente de
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2,0
More than 2 hours delay
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
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6,0
Tunis airline company need more improvement
Ventajas: Our flight was at 17;00 and when we check in our luggage’s it’s shows a delay on the screen till 18:55 which we understood but they change it again to 17:30 without any announcement or information and we used to miss our flight, fortunately my kid shows on the screen the changing and we could board
opinión proveniente de
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4,0
Mediocre experience
Ventajas: We arrived
Desventajas: Initial delay from 7:30am to noon. Then, to arrive at airport and see the plane was delayed even longer, until 2pm. Older aircraft, stained seats, and on the return we bounced round quite a bit.
opinión proveniente de
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4,0
Ventajas: الكرسي واسع
Desventajas: الطيارة مو نظيفة، و ما في نظام ترفيهي
opinión proveniente de
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8,6
Mejorar aviones
Ventajas: La tapicería de los aviones da un pésimo aspecto pero en general el viaje se hace corto y se te olvida ya que no es del todo un problema
Desventajas: La comida no está mal teniendo en cuenta el previo del billete esta aerolínea ofrece muchísimo más que una Low cost
opinión proveniente de
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7,6
Ventajas: Onboard service and quality/comfort of flight itself.
Desventajas: Delay of more than an hour from Tunis.
opinión proveniente de
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6,0
Ventajas: seat selection was good.
Desventajas: Tunis Air seems to frequently be late for boarding and take off
opinión proveniente de
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6,3
Desventajas: Boarding was a mess. Take off was late.
opinión proveniente de
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6,0
Desventajas: Flight two hours late
opinión proveniente de
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2,3
At least we didn't crash...
Ventajas: We finally arrived.
Desventajas: There was no organization to the boarding, so it was a free-for-all for the gate. We finally got in after some shouting matches and they told us there would be a delay. After an hour we exited the plane and had to get on another one. Again, it was a melee. We arrived over two hours late. The plane was in poor shape.
opinión proveniente de
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4,6
Ventajas: The airline actually served 2 meals on a 3 hour flight.
Desventajas: The seats were torn up and they didn't seem to screen well for the exit rows. I was placed in one and I don't speak Arabic or French. The meal was bad, but I was impressed to have been served one at all.
opinión proveniente de
Estado del vuelo
Mapa de rutas de Tunisair
Principales aeropuertos en los que opera Tunisair
- Aeropuerto Túnez Aeropuerto Internacional de Túnez-Cartago (TUN)
- Aeropuerto París-Orly (ORY)
- Aeropuerto Houmt Souk Aeropuerto Internacional de Yerba-Zarzis (DJE)
- Aeropuerto Marsella (MRS)
- Aeropuerto Monastir Habib Bourguiba (MIR)
- Aeropuerto Lyon Lyon-Saint Exupéry (LYS)
- Aeropuerto Niza Aeropuerto Internacional de Niza-Costa Azul (NCE)
- Aeropuerto Estambul (IST)
- Aeropuerto Argel Aeropuerto Internacional Houari Boumedienne (ALG)
- Aeropuerto Milán-Malpensa (MXP)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Fráncfort del Meno (FRA)
- Aeropuerto Casablanca Aeropuerto Internacional Mohammed V (CMN)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
Información de contacto de Tunisair
- TU Código IATA
- (+216) 70 10 37 00 Llamar
- tunisair.com.tn Visita
Resumen de Tunisair
Tunisair es la compañía aérea de bandera de Túnez. Opera vuelos a más de una veintena de destinos europeos de países como España, Francia, Alemania o Italia, así como a destinos de África, Oriente Medio y América del Norte. Su flota aérea se compone de alrededor de treinta aviones, principalmente, de la factoría Airbus (A319, A320 y A330).
La aerolínea nació auspiciada por la compañía de aviación francesa Air France. En la actualidad, mantiene diversos acuerdos de código compartido con otras compañías de transporte aéreo, como la Royal Jordanian, con el objetivo de ampliar su red de rutas aéreas.
La franquicia de equipaje de mano en clase Economy es de un bulto de hasta 8 kg de peso. En clase Business, los pasajeros pueden subir al avión con dos piezas cuyo peso conjunto no supere los 10 kg. En ambas tarifas, las medidas máximas de cada maleta de mano son 115 cm sumando su anchura, altura y profundidad. Quienes vuelen con un bebé tienen derecho a embarcar, sin coste adicional, con un artículo infantil, como, por ejemplo, una sillita o coche de paseo plegable.
En rutas nacionales, a Europa y al norte de África, Tunisair permite depositar en la bodega hasta dos maletas de un máximo de 23 kg de peso a los pasajeros de clase Business, mientras que aquellos que vuelen en clase Economy podrán facturar una única maleta con idéntica limitación. En el resto de los vuelos, la tarifa Business admite hasta tres maletas de un máximo de 23 kg de peso cada una, mientras que la tarifa Economy permite solo hasta dos maletas.
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.