Opiniones de los huéspedes
Valoración general
5,5
Aceptable
Basado en 216 opiniones
General
5,7
Abordaje
5,9
Comodidad
5,6
Tripulación
6,5
Entretenimiento
4,5
Comida
4,8
Ir al contenido
Información sobre VietJet Air
| Código IATA | VJ |
|---|---|
| Rutas | 150 |
| Ruta principal | Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat a Hanoi Aeropuerto Internacional de Nội Bài |
| Aeropuertos en los que opera | 36 |
| Aeropuerto principal | Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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5,2
Desventajas: Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time
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8,0
Ventajas: Fast and efficient and low cost budget
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5,3
Ventajas: Nothing really impressive.
Desventajas: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work
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2,0
Ventajas: Nothing
Desventajas: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy
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3,3
Sardines and no water
Desventajas: No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service
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4,0
Desventajas: Delays with no explanation or expected timing
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8,0
Ventajas: Quick flight
Desventajas: It was a quick flight from dalat to hmc. So I didn't expect a lot. But they charged for water and there were no tv's.
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6,0
Smallest seat pitch I ever had. Make seats so that they don't recline
Ventajas: Flight Cree good
Desventajas: Seats, no jet ways to board or deplane
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7,3
Ventajas: La gestión del vuelo dentro del aeropuerto.
Desventajas: Tuvo un atraso bastante grande. Nos cambiaron 3 veces de horario.
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3,6
Desventajas: Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process.
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2,3
Desventajas: Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention...
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3,5
Ventajas: Plane was clean and boarding was efficient. Good value. Flight was on time.
Desventajas: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.
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6,3
VietJet Hai Phong to Da Nang
Desventajas: No online check-in. Flight was late. No legroom.
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4,0
Consistency goes a long way
Desventajas: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.
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6,5
Boarding DELAY
Ventajas: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.
Desventajas: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!
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2,3
Ventajas: Nothing
Desventajas: Confort
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2,3
The plane was very worn and dirty our flight was delayed 2 times!
Desventajas: Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!
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2,0
Vietjet cannot offer transit
Desventajas: My flight was from Bangkok to Busan, via Hanoi. I was planning to transfer at Hanoi, but Vietjet did not offer transit service. I had to pass immigration (exit the country), then reenter. Luckily Korean citizens can enter Vietnam without visa; otherwise, I would have lost my luggage. Terrible service.
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8,0
Ventajas: It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job.
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7,0
Low cost allows for low expectations
Ventajas: Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.
Desventajas: VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.
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8,0
All went well
Ventajas: Flights were on time and worked well for us. Flight attendants were helpful
Desventajas: The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child.
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10,0
Ventajas: Was on time and cheap.
Desventajas: I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text.
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2,0
Worst Airline Ever
Ventajas: Nothing
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6,0
Would not use it again
Ventajas: The plane got me to my destination
Desventajas: 1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date
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4,0
Charges for you everything
Ventajas: Relatively cheap but you get what you pay for.
Desventajas: They are super strict with the luggage, and you have to go through multiple steps. Operations are poor. Flight was delayed.
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4,3
Chaos at the check in counter.
Ventajas: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.
Desventajas: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.
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3,0
Vietjet is a budget airline that provides little more than a seat
Ventajas: Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website
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2,0
No guidance and Vietjet ticket and check-in is outside of Hong Kong terminals
Ventajas: Nothing
Desventajas: No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future.
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8,3
Fine flight
Ventajas: Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags.
Desventajas: I wish they had in-flight entertainment, but it's not that big of a deal.
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3,0
Ventajas: Cheap flights but u get what u pay for
Desventajas: 2 delays of 10hrs
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5,0
Desventajas: Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything.
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3,6
Desventajas: I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.
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2,0
Desventajas: This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.
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9,0
Reliable Travel choice
Ventajas: Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag.
Desventajas: Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway.
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5,3
Desventajas: I am an average height United States male; never have I been so restricted by seat space.
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7,3
Thanks VietjetAir - for giving my trip a really bad start
Desventajas: Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!
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8,6
Perfectly fine Airline
Ventajas: Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours
Desventajas: Caroline is wonderful once the plane is able to get into the air
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2,0
Ventajas: nothing
Desventajas: many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for
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2,0
Beware of checkin luggage fees.
Desventajas: I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.
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2,0
Not too many other choices
Ventajas: Not much
Desventajas: Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats.
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4,6
Cambio de horario sin avisar
Desventajas: Cambio de vuelo sin aviso, una hora más de espera retrasó todo
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2,0
I can not join the flight
Ventajas: Nothing
Desventajas: Have an error in system. I can't join the flight
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5,2
Confusing at Airport Departure Concourse
Ventajas: Reservations were relatively easy to make on line and relatively easy to purchase on-line.
Desventajas: Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I'm not easily flustered!
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6,6
Desventajas: There is no entertainment in flight and baggage check in is an issue .
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2,0
Desventajas: DELAYED
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5,6
Ventajas: Cheap fares
Desventajas: Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude.
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6,0
Ventajas: Staff onboard friendly
Desventajas: Flight check very slow
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6,0
At least provide water
Ventajas: Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.
Desventajas: I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.
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2,0
Poor communication
Desventajas: Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.
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10,0
Great English
Ventajas: Fluent English, comfortable and ample seat space
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4,0
Avoid this airline.
Desventajas: 2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing.
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4,6
Altered flight times
Ventajas: Please be aware they can change flight times earlier without communicating
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2,6
Desventajas: It was delayed over 1 hour. it was many times since i've used.
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10,0
Good Service + Good Price
Ventajas: We were very pleased with VietJet Air. Check in went smoothly. Our bags arrived quickly after landing. Good start for the next leg of our journey.
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9,3
Fine but a little late
Ventajas: Everything was good
Desventajas: Just 20 minutes late
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2,0
Desventajas: Kayak allowed us to book a flight that was impossible to make. We had two separate VietJet flights (one from Da Nang to Hoh Chih Minh and the other from Hoh Chi Minh to Bangkok). When I booked through Kayak, I searched from Da Nang to Bangkok so I thought they were booked on one ticket but they weren't. We had to get my bags in Ho Chih Minh and completely re check-in for our flights to Bangkok within a 30 minute period after deplaning. Luckily the flight to Bangkok was delayed and we had a nice counter representative that bended the rules and allowed us to check-in after check-in had closed but this was a very disappointing experience with Kayak. The representative said that had we booked through the airline website, the system wouldn't have let us knowing we didn't have enough time between flights to get our bags and re-checkin. I would think that Kayak would know this.
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2,0
Terrible airline
Desventajas: Crew did not allow me to sit on emergency exit seat even if I am 1'97 tall, no health restrictions, and all the seats wow empty. They also charge a lot for anything over 7kg
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6,0
Desventajas: The flight schedule changed and I wasn't informed.
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3,0
Terrible check in experience
Ventajas: Nothing
Desventajas: I was told I had to pay US$30 for my small carry-on bag. Then I had to check it. Then they advised me they change my seat from the exit row to another seat. I asked for my refund that I paid for the comfortable seat and they said not possible I travel extensively and this is by far the worst check inexperience of my over 40 years of flying. I fly in exit rows every week and have never been told that I can't sit in the exit row especially after paying a premium for it.
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2,0
Delay and rude staff
Ventajas: Nothing
Desventajas: Delay for 3 hours and they still made us pay a lot of money for less than 1kg extra. Rude staff, with the extra money we paid we could have booked with Vietnam airlines and avoided delays
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10,0
Ventajas: Was on time and cheap.
Desventajas: I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text.
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9,0
Reliable Travel choice
Ventajas: Good value, and the planes were on time (We took a couple of VietJet flights). Staff was courteous and friendly.Inexpensive! Free bag.
Desventajas: Somewhat arbitrary rules about how much your carry on can weigh. I don't really get why this makes much of a difference anyway, as the bag will be on the plane anyway.
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8,6
Perfectly fine Airline
Ventajas: Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours
Desventajas: Caroline is wonderful once the plane is able to get into the air
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10,0
Great English
Ventajas: Fluent English, comfortable and ample seat space
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10,0
Good Service + Good Price
Ventajas: We were very pleased with VietJet Air. Check in went smoothly. Our bags arrived quickly after landing. Good start for the next leg of our journey.
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9,3
Fine but a little late
Ventajas: Everything was good
Desventajas: Just 20 minutes late
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8,0
Ventajas: Fast and efficient and low cost budget
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8,0
Ventajas: Quick flight
Desventajas: It was a quick flight from dalat to hmc. So I didn't expect a lot. But they charged for water and there were no tv's.
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7,3
Ventajas: La gestión del vuelo dentro del aeropuerto.
Desventajas: Tuvo un atraso bastante grande. Nos cambiaron 3 veces de horario.
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8,0
Ventajas: It was exactly what we needed. On time flight with few frills but good price and efficient. No complaints at all. Crew did well keeping control of passengers that kept standing while seatbelt sign was on. Firm but not angry. Good job.
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7,0
Low cost allows for low expectations
Ventajas: Uneventful flight. Nothing worth writing home about. No food, no entertainment, no hassle either.
Desventajas: VietJet Air has the habit of not announcing delays until after departure time. It was funny to see the billboards announcing: "On time", then "Boarding" when there was no aircraft in sight. On the Arrivals billboard, it showed the in-coming flight as "Landed", when it most obviously had not landed, and there was no information about when it might eventually arrive. With slow operations, we boarded 40 minutes mate and arrived a full hour late. The schedule had been 9:00 PM; days before flying it was pushed back to 10:00 PM. We actually were at the gate at 11:00 PM. VietJet Air is unfortunately the only airline operating a late flight from Pleiku to Ho Chi Minh. No competition means no pressure to be on time.
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8,0
All went well
Ventajas: Flights were on time and worked well for us. Flight attendants were helpful
Desventajas: The charges for each checked bag were annoying. We are a family of three and traveling with a 26 Kg kid but paying full price for our seats. With one checked bag the additional 4 Kg in the bag resulting in an upcharge seems foolish. Other passengers weighing 4 times as much pay the same ticket price as our smaller lighter weigh child.
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8,3
Fine flight
Ventajas: Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags.
Desventajas: I wish they had in-flight entertainment, but it's not that big of a deal.
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7,3
Thanks VietjetAir - for giving my trip a really bad start
Desventajas: Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!
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6,6
Desventajas: There is no entertainment in flight and baggage check in is an issue .
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5,2
Desventajas: Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time
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5,3
Ventajas: Nothing really impressive.
Desventajas: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t work
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2,0
Ventajas: Nothing
Desventajas: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemy
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3,3
Sardines and no water
Desventajas: No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the service
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4,0
Desventajas: Delays with no explanation or expected timing
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6,0
Smallest seat pitch I ever had. Make seats so that they don't recline
Ventajas: Flight Cree good
Desventajas: Seats, no jet ways to board or deplane
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3,6
Desventajas: Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process.
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2,3
Desventajas: Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention...
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3,5
Ventajas: Plane was clean and boarding was efficient. Good value. Flight was on time.
Desventajas: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.
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6,3
VietJet Hai Phong to Da Nang
Desventajas: No online check-in. Flight was late. No legroom.
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4,0
Consistency goes a long way
Desventajas: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.
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6,5
Boarding DELAY
Ventajas: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.
Desventajas: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!
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2,3
Ventajas: Nothing
Desventajas: Confort
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2,3
The plane was very worn and dirty our flight was delayed 2 times!
Desventajas: Took 2 flights with this airline and both flights were delayed! Will never fly with this airline again!!!
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2,0
Vietjet cannot offer transit
Desventajas: My flight was from Bangkok to Busan, via Hanoi. I was planning to transfer at Hanoi, but Vietjet did not offer transit service. I had to pass immigration (exit the country), then reenter. Luckily Korean citizens can enter Vietnam without visa; otherwise, I would have lost my luggage. Terrible service.
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2,0
Worst Airline Ever
Ventajas: Nothing
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6,0
Would not use it again
Ventajas: The plane got me to my destination
Desventajas: 1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date
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4,0
Charges for you everything
Ventajas: Relatively cheap but you get what you pay for.
Desventajas: They are super strict with the luggage, and you have to go through multiple steps. Operations are poor. Flight was delayed.
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4,3
Chaos at the check in counter.
Ventajas: I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.
Desventajas: Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.
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3,0
Vietjet is a budget airline that provides little more than a seat
Ventajas: Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website
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2,0
No guidance and Vietjet ticket and check-in is outside of Hong Kong terminals
Ventajas: Nothing
Desventajas: No guide telling where to find Vietjet ticket counter for check in. I missed my flight and slept on the floor. No follow up and I had to book with Vietnam Airlines with no refund or voucher. I'll only fly Vietnam Airlines in the future.
opinión proveniente de
-
3,0
Ventajas: Cheap flights but u get what u pay for
Desventajas: 2 delays of 10hrs
opinión proveniente de
-
5,0
Desventajas: Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything.
opinión proveniente de
-
3,6
Desventajas: I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.
opinión proveniente de
-
2,0
Desventajas: This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.
opinión proveniente de
-
5,3
Desventajas: I am an average height United States male; never have I been so restricted by seat space.
opinión proveniente de
-
2,0
Ventajas: nothing
Desventajas: many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for
opinión proveniente de
-
2,0
Beware of checkin luggage fees.
Desventajas: I was on an International flights, 3.5 hours. Their website didn't mention any additional fees for check-in luggage, I didn't expect that as most airlines don't charge extra fees on international routes, how surprised was I when at the check-in counter I was ask to pay $36 for my 10kg backpack. I feel I was scammed.
opinión proveniente de
-
2,0
Not too many other choices
Ventajas: Not much
Desventajas: Bus instead of ramp boarding. No food or drinks provided. The carts raced by us and did not stop to ask if we wanted a purchase. No leg room in seats.
opinión proveniente de
-
4,6
Cambio de horario sin avisar
Desventajas: Cambio de vuelo sin aviso, una hora más de espera retrasó todo
opinión proveniente de
-
2,0
I can not join the flight
Ventajas: Nothing
Desventajas: Have an error in system. I can't join the flight
opinión proveniente de
-
5,2
Confusing at Airport Departure Concourse
Ventajas: Reservations were relatively easy to make on line and relatively easy to purchase on-line.
Desventajas: Purchasing tickets this way can result in a lot of confusion upon arriving at the Airport. Without any documents that the Check-in Counter can use to process Check-in, the traveller will find out that a visit is required to a separate desk to obtain your reservation number scribbled on a scrap of paper to take back to the Check-in Counter (after waiting on line there again) so that the agent can find your record and proceed with check-in. This two step process is confusing and not immediately obvious to even the seasoned International traveller. Good thing I'm not easily flustered!
opinión proveniente de
-
2,0
Desventajas: DELAYED
opinión proveniente de
-
5,6
Ventajas: Cheap fares
Desventajas: Late. Terrible boarding process, agents showed up 15 minutes prior to scheduled departure time, and then put a final boarding call on the message board everyone had a lineup in a long line and no rows called just first come first serve. Male flight attendants were rude.
opinión proveniente de
-
6,0
Ventajas: Staff onboard friendly
Desventajas: Flight check very slow
opinión proveniente de
-
6,0
At least provide water
Ventajas: Check in and boarding processes were actually ok this time! Decent timeliness and decent comfort level on flight.
Desventajas: I understand that a budget flight will sell food and drink for money, but I feel it would be common courtesy if they at least provided water free of charge if a client asked.
opinión proveniente de
-
2,0
Poor communication
Desventajas: Booked a midday flight directly with VietJet only to find the flight no longer was flying that day. We had been up onto a completely different flight, 4.5 hours later, with no communication whatsoever. We had paid extra for certain seats, And we're told during checkin these were given away. Thankfully they gave us the seats 1 row in front of what we'd booked. They should really tell passengers about flights, as this could have caused a lot of issues if choosing connecting flights. We were lucky to be able to rearrange our pick up.
opinión proveniente de
-
4,0
Avoid this airline.
Desventajas: 2 things: 1) I've traveled dozens of airlines with the same carryon backpack. The ticket agent required me to weigh my bag and since it was greater than 7kg said I'd have to check it. 2) Flight crew was running late which is entirely understandable. BUT rather than let the 200+ passengers know what was happening the gate agents said nothing.
opinión proveniente de
-
4,6
Altered flight times
Ventajas: Please be aware they can change flight times earlier without communicating
opinión proveniente de
-
2,6
Desventajas: It was delayed over 1 hour. it was many times since i've used.
opinión proveniente de
-
2,0
Desventajas: Kayak allowed us to book a flight that was impossible to make. We had two separate VietJet flights (one from Da Nang to Hoh Chih Minh and the other from Hoh Chi Minh to Bangkok). When I booked through Kayak, I searched from Da Nang to Bangkok so I thought they were booked on one ticket but they weren't. We had to get my bags in Ho Chih Minh and completely re check-in for our flights to Bangkok within a 30 minute period after deplaning. Luckily the flight to Bangkok was delayed and we had a nice counter representative that bended the rules and allowed us to check-in after check-in had closed but this was a very disappointing experience with Kayak. The representative said that had we booked through the airline website, the system wouldn't have let us knowing we didn't have enough time between flights to get our bags and re-checkin. I would think that Kayak would know this.
opinión proveniente de
-
2,0
Terrible airline
Desventajas: Crew did not allow me to sit on emergency exit seat even if I am 1'97 tall, no health restrictions, and all the seats wow empty. They also charge a lot for anything over 7kg
opinión proveniente de
-
6,0
Desventajas: The flight schedule changed and I wasn't informed.
opinión proveniente de
-
3,0
Terrible check in experience
Ventajas: Nothing
Desventajas: I was told I had to pay US$30 for my small carry-on bag. Then I had to check it. Then they advised me they change my seat from the exit row to another seat. I asked for my refund that I paid for the comfortable seat and they said not possible I travel extensively and this is by far the worst check inexperience of my over 40 years of flying. I fly in exit rows every week and have never been told that I can't sit in the exit row especially after paying a premium for it.
opinión proveniente de
-
2,0
Delay and rude staff
Ventajas: Nothing
Desventajas: Delay for 3 hours and they still made us pay a lot of money for less than 1kg extra. Rude staff, with the extra money we paid we could have booked with Vietnam airlines and avoided delays
opinión proveniente de
Estado de vuelo
Mapa de rutas de VietJet Air
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
279
Hải Phòng
HPH
Ciudad Ho Chi Minh
SGN
286
Ciudad Ho Chi Minh
SGN
Hải Phòng
HPH
382
Ciudad Ho Chi Minh
SGN
Qui Nhon
UIH
383
Qui Nhon
UIH
Ciudad Ho Chi Minh
SGN
491
Hanoi
HAN
Buôn Ma Thuột
BMV
982
Hanoi
HAN
Busán
PUS
917
Hanoi
HAN
Rangún
RGN
915
Hanoi
HAN
Singapur
SIN
940
Hanoi
HAN
Taipéi
TPE
463
Hanoi
HAN
Can Tho
VCA
731
Hải Phòng
HPH
Nha Trang
CXR
489
Hải Phòng
HPH
Can Tho
VCA
315
Hué
HUI
Ciudad Ho Chi Minh
SGN
826
Kuala Lumpur
KUL
Ciudad Ho Chi Minh
SGN
326
Phu Quoc
PQC
Ciudad Ho Chi Minh
SGN
397
Pleiku
PXU
Ciudad Ho Chi Minh
SGN
853
Taichung
RMQ
Ciudad Ho Chi Minh
SGN
316
Ciudad Ho Chi Minh
SGN
Hué
HUI
825
Ciudad Ho Chi Minh
SGN
Kuala Lumpur
KUL
327
Ciudad Ho Chi Minh
SGN
Phu Quoc
PQC
396
Ciudad Ho Chi Minh
SGN
Pleiku
PXU
212
Ciudad Ho Chi Minh
SGN
Vinh City
VII
916
Singapur
SIN
Hanoi
HAN
488
Can Tho
VCA
Hải Phòng
HPH
213
Vinh City
VII
Ciudad Ho Chi Minh
SGN
948
Hanoi
HAN
Taichung
RMQ
949
Taichung
RMQ
Hanoi
HAN
475
Dalat
DLI
Can Tho
VCA
891
Ciudad Ho Chi Minh
SGN
Chiang Mai
CNX
474
Can Tho
VCA
Dalat
DLI
692
Dalat
DLI
Hải Phòng
HPH
670
Buôn Ma Thuột
BMV
Hải Phòng
HPH
471
Nha Trang
CXR
Can Tho
VCA
671
Hải Phòng
HPH
Buôn Ma Thuột
BMV
693
Hải Phòng
HPH
Dalat
DLI
470
Can Tho
VCA
Nha Trang
CXR
480
Can Tho
VCA
Vinh City
VII
481
Vinh City
VII
Can Tho
VCA
906
Bangkok
BKK
Hải Phòng
HPH
768
Phu Quoc
PQC
Hải Phòng
HPH
477
Thanh Hóa
THD
Can Tho
VCA
476
Can Tho
VCA
Thanh Hóa
THD
712
Dalat
DLI
Vinh City
VII
713
Vinh City
VII
Dalat
DLI
870
Da Nang
DAD
Ciudad Metropolitana de Daegu
TAE
871
Ciudad Metropolitana de Daegu
TAE
Da Nang
DAD
902
Bangkok
BKK
Hanoi
HAN
804
Bangkok
BKK
Ciudad Ho Chi Minh
SGN
492
Buôn Ma Thuột
BMV
Hanoi
HAN
740
Buôn Ma Thuột
BMV
Vinh City
VII
580
Nha Trang
CXR
Da Nang
DAD
770
Nha Trang
CXR
Hanoi
HAN
732
Nha Trang
CXR
Hải Phòng
HPH
836
Nha Trang
CXR
Seúl
ICN
689
Nha Trang
CXR
Ciudad Ho Chi Minh
SGN
581
Da Nang
DAD
Nha Trang
CXR
510
Da Nang
DAD
Hanoi
HAN
724
Da Nang
DAD
Hải Phòng
HPH
880
Da Nang
DAD
Seúl
ICN
627
Da Nang
DAD
Ciudad Ho Chi Minh
SGN
701
Da Nang
DAD
Can Tho
VCA
408
Dalat
DLI
Hanoi
HAN
363
Dalat
DLI
Ciudad Ho Chi Minh
SGN
901
Hanoi
HAN
Bangkok
BKK
781
Hanoi
HAN
Nha Trang
CXR
519
Hanoi
HAN
Da Nang
DAD
407
Hanoi
HAN
Dalat
DLI
569
Hanoi
HAN
Hué
HUI
962
Hanoi
HAN
Seúl
ICN
938
Hanoi
HAN
Osaka
KIX
932
Hanoi
HAN
Tokio
NRT
453
Hanoi
HAN
Phu Quoc
PQC
957
Hanoi
HAN
Ciudad de Siem Riep
REP
139
Hanoi
HAN
Ciudad Ho Chi Minh
SGN
435
Hanoi
HAN
Qui Nhon
UIH
415
Hanoi
HAN
Tam Ky
VCL
808
Phuket
HKT
Ciudad Ho Chi Minh
SGN
723
Hải Phòng
HPH
Da Nang
DAD
926
Hải Phòng
HPH
Seúl
ICN
568
Hué
HUI
Hanoi
HAN
839
Seúl
ICN
Nha Trang
CXR
875
Seúl
ICN
Da Nang
DAD
963
Seúl
ICN
Hanoi
HAN
975
Seúl
ICN
Phu Quoc
PQC
865
Seúl
ICN
Ciudad Ho Chi Minh
SGN
939
Osaka
KIX
Hanoi
HAN
829
Osaka
KIX
Ciudad Ho Chi Minh
SGN
933
Tokio
NRT
Hanoi
HAN
454
Phu Quoc
PQC
Hanoi
HAN
974
Phu Quoc
PQC
Seúl
ICN
981
Busán
PUS
Hanoi
HAN
958
Ciudad de Siem Riep
REP
Hanoi
HAN
918
Rangún
RGN
Hanoi
HAN
803
Ciudad Ho Chi Minh
SGN
Bangkok
BKK
690
Ciudad Ho Chi Minh
SGN
Nha Trang
CXR
638
Ciudad Ho Chi Minh
SGN
Da Nang
DAD
362
Ciudad Ho Chi Minh
SGN
Dalat
DLI
168
Ciudad Ho Chi Minh
SGN
Hanoi
HAN
809
Ciudad Ho Chi Minh
SGN
Phuket
HKT
864
Ciudad Ho Chi Minh
SGN
Seúl
ICN
828
Ciudad Ho Chi Minh
SGN
Osaka
KIX
852
Ciudad Ho Chi Minh
SGN
Taichung
RMQ
813
Ciudad Ho Chi Minh
SGN
Singapur
SIN
252
Ciudad Ho Chi Minh
SGN
Thanh Hóa
THD
374
Ciudad Ho Chi Minh
SGN
Tam Ky
VCL
260
Ciudad Ho Chi Minh
SGN
Ðộng Hỏi
VDH
814
Singapur
SIN
Ciudad Ho Chi Minh
SGN
247
Thanh Hóa
THD
Ciudad Ho Chi Minh
SGN
943
Taipéi
TPE
Hanoi
HAN
434
Qui Nhon
UIH
Hanoi
HAN
702
Can Tho
VCA
Da Nang
DAD
462
Can Tho
VCA
Hanoi
HAN
416
Tam Ky
VCL
Hanoi
HAN
375
Tam Ky
VCL
Ciudad Ho Chi Minh
SGN
261
Ðộng Hỏi
VDH
Ciudad Ho Chi Minh
SGN
741
Vinh City
VII
Buôn Ma Thuột
BMV
357
Buôn Ma Thuột
BMV
Ciudad Ho Chi Minh
SGN
925
Seúl
ICN
Hải Phòng
HPH
894
Denpasar
DPS
Ciudad Ho Chi Minh
SGN
893
Ciudad Ho Chi Minh
SGN
Denpasar
DPS
946
Hanoi
HAN
Kaohsiung
KHH
947
Kaohsiung
KHH
Hanoi
HAN
905
Hải Phòng
HPH
Bangkok
BKK
892
Chiang Mai
CNX
Ciudad Ho Chi Minh
SGN
877
Hong Kong
HKG
Ciudad Ho Chi Minh
SGN
876
Ciudad Ho Chi Minh
SGN
Hong Kong
HKG
449
Hanoi
HAN
Tuy Hòa
TBB
448
Tuy Hòa
TBB
Hanoi
HAN
977
Hong Kong
HKG
Phu Quoc
PQC
976
Phu Quoc
PQC
Hong Kong
HKG
356
Ciudad Ho Chi Minh
SGN
Buôn Ma Thuột
BMV
767
Hải Phòng
HPH
Phu Quoc
PQC
858
Ciudad Ho Chi Minh
SGN
Tainan
TNN
859
Tainan
TNN
Ciudad Ho Chi Minh
SGN
421
Hanoi
HAN
Pleiku
PXU
422
Pleiku
PXU
Hanoi
HAN
885
Kaohsiung
KHH
Ciudad Ho Chi Minh
SGN
886
Ciudad Ho Chi Minh
SGN
Kaohsiung
KHH
842
Ciudad Ho Chi Minh
SGN
Taipéi
TPE
841
Taipéi
TPE
Ciudad Ho Chi Minh
SGN
206
Ciudad Ho Chi Minh
SGN
Tuy Hòa
TBB
230
Ciudad Ho Chi Minh
SGN
Ha Long
VDO
207
Tuy Hòa
TBB
Ciudad Ho Chi Minh
SGN
231
Ha Long
VDO
Ciudad Ho Chi Minh
SGN
751
Hải Phòng
HPH
Pleiku
PXU
750
Pleiku
PXU
Hải Phòng
HPH
Principales aeropuertos en los que opera VietJet Air
- Aeropuerto Ciudad Ho Chi Minh Aeropuerto Internacional de Tan Son Nhat (SGN)
- Aeropuerto Hanoi Aeropuerto Internacional de Nội Bài (HAN)
- Aeropuerto Da Nang Aeropuerto Internacional de Đà Nẵng (DAD)
- Aeropuerto Seúl Incheon (ICN)
- Aeropuerto Hải Phòng Catbi (HPH)
- Aeropuerto Nha Trang Cam Ranh (CXR)
- Aeropuerto Aeropuerto Internacional de Phú Quốc (PQC)
- Aeropuerto Can Tho (VCA)
- Aeropuerto Vinh City (VII)
- Aeropuerto Hué Phu Bai (HUI)
- Aeropuerto Dalat Lien Khuong Intl (DLI)
- Aeropuerto Bangkok Suvarnabhumi y otros aeropuertos (BKK)
- Aeropuerto Taipéi Taiwan Taoyuan Intl y otros aeropuertos (TPE)
- Aeropuerto Qui Nhon (UIH)
- Aeropuerto Buôn Ma Thuột Phung-Duc (BMV)
Información de contacto de VietJet Air
- VJ Código IATA
- +84 1900 1886 Llamar
- vietjetair.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.