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Ventajas: Staff!

Desventajas: Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry.

Missed flight due to airlines not communicating delay

Ventajas: Did not take the flight in the end

Desventajas: My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines

Ventajas: The flight was late but the pilots made up most of the time

Desventajas: Uncomfortable seats

Bereavement

Ventajas: I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'

Desventajas: Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it.