Opiniones de viajeros
Valoración general
5,7
Aceptable
Basado en 1.050 opiniones
General
6,0
Abordaje
6,1
Comodidad
5,3
Tripulación
7,0
Entretenimiento
4,5
Comida
5,6
Información sobre XL Airways
| Código IATA | SE |
|---|---|
| Rutas | 49 |
| Ruta principal | París Charles de Gaulle a Libertad de Newark |
| Aeropuertos en los que opera | 17 |
| Aeropuerto principal | París Charles de Gaulle |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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4,3
Desventajas: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
opinión proveniente de
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6,3
Desventajas: Very tight seats
opinión proveniente de
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3,0
Ventajas: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Desventajas: Everything needs to be improved.
opinión proveniente de
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3,3
Desventajas: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
opinión proveniente de
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6,3
Ventajas: Crew was very nice.
Desventajas: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
opinión proveniente de
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3,2
Desventajas: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
opinión proveniente de
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9,0
Ventajas: The crew was happy, friendly and helpful.
Desventajas: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
opinión proveniente de
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8,3
Ventajas: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Desventajas: USB connection doesn't work. Free Wine. Reclinable seat
opinión proveniente de
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4,0
Desventajas: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
opinión proveniente de
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4,3
Desventajas: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
opinión proveniente de
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8,6
Ventajas: The flight was on time both ways - the crew were great.
Desventajas: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
opinión proveniente de
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6,8
Desventajas: The entertainment system went down. Boarding was a bit confusing.
opinión proveniente de
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2,0
Ventajas: Nothing about XL was likable.
Desventajas: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
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3,0
Ventajas: Nothing
Desventajas: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
opinión proveniente de
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2,0
Desventajas: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
opinión proveniente de
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5,3
Desventajas: Better phone support, I vs. 1 on ref. #
opinión proveniente de
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3,3
Desventajas: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
opinión proveniente de
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7,6
Desventajas: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
opinión proveniente de
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4,0
Ventajas: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Desventajas: Install tv sets. It’s a long flight to talk to yourself
opinión proveniente de
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3,0
Ventajas: The crew was adequate.
Desventajas: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
opinión proveniente de
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7,2
Ventajas: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Desventajas: Boarding on time I am not sure why we didn’t
opinión proveniente de
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3,3
Ventajas: Crew is very nice
Desventajas: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
opinión proveniente de
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6,0
Desventajas: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
opinión proveniente de
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5,3
Desventajas: No wifi
opinión proveniente de
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7,0
Ventajas: Asik had enough leg room for me and reclined comfortably.
Desventajas: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
opinión proveniente de
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6,0
Ventajas: Price is good, crew is very nice.
Desventajas: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
opinión proveniente de
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3,5
Ventajas: Crew were nice
Desventajas: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
opinión proveniente de
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3,3
Ventajas: At least the crew was nice.
Desventajas: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
opinión proveniente de
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3,0
Ventajas: Inexpensive
Desventajas: Shouldn’t have been delayed 3 plus hours
opinión proveniente de
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8,4
Desventajas: Boarding was a bit chaotic. Otherwise fine.
opinión proveniente de
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3,6
Desventajas: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
opinión proveniente de
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7,3
Ventajas: Good price and provided food and good price
Desventajas: Need power outlet since u expect us to use our devices for entertainment Provide pillow
opinión proveniente de
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2,3
Desventajas: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
opinión proveniente de
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2,3
Desventajas: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
opinión proveniente de
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5,3
Desventajas: The seats are pretty narrow, so be aware of that.
opinión proveniente de
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7,3
Ventajas: The crew was very nice
Desventajas: Wider seats, super cramped
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5,6
Ventajas: Crew was great. Offered water , coffee and tea several times throughout the flight
Desventajas: More options for free movies.
opinión proveniente de
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7,0
Ventajas: Flight was on-time, nice crew
Desventajas: Clarity when boarding - announcing what area is boarding when
opinión proveniente de
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8,3
Ventajas: Everything was fine except for the entertainment
Desventajas: Need charging ports for our phones
opinión proveniente de
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2,6
Ventajas: Nothing
Desventajas: Worst airline
opinión proveniente de
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5,3
Ventajas: hot meal was good: fresh and tasty.
Desventajas: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
opinión proveniente de
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6,6
Ventajas: Very nice crew
Desventajas: Small space
opinión proveniente de
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3,6
Flight to NY
Ventajas: Boarding was quick
Desventajas: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
opinión proveniente de
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8,6
Ventajas: All but the disorganization during boarding
Desventajas: Boarding disorganization, very slow. Left late.
opinión proveniente de
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4,0
Flying with XL
Desventajas: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
opinión proveniente de
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2,0
Desventajas: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
opinión proveniente de
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3,3
XL IS EXTRA SMALL!
Desventajas: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
opinión proveniente de
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10,0
Impressed
Ventajas: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Desventajas: My seat was right next to the bathroom
opinión proveniente de
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8,0
Just fine
Ventajas: Good food
Desventajas: Long flight but not much to be done about that haha
opinión proveniente de
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5,6
Desventajas: There was a delay of almost 4 hours Food was bad
opinión proveniente de
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5,6
Ventajas: The flight was 2 hours delayed.
opinión proveniente de
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2,0
Desventajas: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
opinión proveniente de
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6,3
Cheap flight and convenient
Ventajas: Very cheap ticket
Desventajas: The seats are horrible , very small and uncomfortable
opinión proveniente de
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2,0
Ventajas: Nothing. No explanation on the extreme delay. On my confirmation it says 23kg.. I arrive at the counter they said it is only 20kg. They wanted me to pay an additional 44 dollars for the extra KG.
Desventajas: Everything
opinión proveniente de
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7,3
Cramped but not unusual, crew and food excellent
Ventajas: Liked that I could order special meal and it was excellent. Crew was very nice, everything else was okay for the price.
Desventajas: Boarding was confusing and took forever.
opinión proveniente de
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4,6
Ventajas: Pros: Cheap tickets. Friendly staff. Free meal and water and blanket on flight.
Desventajas: Cons: Seats are small and uncomfortable. Boarding process is chaotic (lines form an hour before boarding but then then board by row anyway). No participation in TSA PreCheck, no online check in or seat reservations. Carryon weight is 5kg. You get what you pay for.
opinión proveniente de
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2,0
Desventajas: We were late for check-in and and crew member did not let us on board to aircraft despite the fact that the aircraft have departed 1.30 hours later than it was scheduled.
opinión proveniente de
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5,6
Ventajas: El personal es amable
Desventajas: Ni una sola película durante el viaje!! Nada de entretenimiento!!
opinión proveniente de
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9,0
Ventajas: The crew was happy, friendly and helpful.
Desventajas: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
opinión proveniente de
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8,6
Ventajas: The flight was on time both ways - the crew were great.
Desventajas: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
opinión proveniente de
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8,6
Ventajas: All but the disorganization during boarding
Desventajas: Boarding disorganization, very slow. Left late.
opinión proveniente de
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10,0
Impressed
Ventajas: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Desventajas: My seat was right next to the bathroom
opinión proveniente de
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8,3
Ventajas: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Desventajas: USB connection doesn't work. Free Wine. Reclinable seat
opinión proveniente de
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6,8
Desventajas: The entertainment system went down. Boarding was a bit confusing.
opinión proveniente de
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7,6
Desventajas: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
opinión proveniente de
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7,2
Ventajas: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Desventajas: Boarding on time I am not sure why we didn’t
opinión proveniente de
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7,0
Ventajas: Asik had enough leg room for me and reclined comfortably.
Desventajas: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
opinión proveniente de
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8,4
Desventajas: Boarding was a bit chaotic. Otherwise fine.
opinión proveniente de
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7,3
Ventajas: Good price and provided food and good price
Desventajas: Need power outlet since u expect us to use our devices for entertainment Provide pillow
opinión proveniente de
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7,3
Ventajas: The crew was very nice
Desventajas: Wider seats, super cramped
opinión proveniente de
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7,0
Ventajas: Flight was on-time, nice crew
Desventajas: Clarity when boarding - announcing what area is boarding when
opinión proveniente de
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8,3
Ventajas: Everything was fine except for the entertainment
Desventajas: Need charging ports for our phones
opinión proveniente de
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6,6
Ventajas: Very nice crew
Desventajas: Small space
opinión proveniente de
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8,0
Just fine
Ventajas: Good food
Desventajas: Long flight but not much to be done about that haha
opinión proveniente de
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7,3
Cramped but not unusual, crew and food excellent
Ventajas: Liked that I could order special meal and it was excellent. Crew was very nice, everything else was okay for the price.
Desventajas: Boarding was confusing and took forever.
opinión proveniente de
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4,3
Desventajas: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
opinión proveniente de
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6,3
Desventajas: Very tight seats
opinión proveniente de
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3,0
Ventajas: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Desventajas: Everything needs to be improved.
opinión proveniente de
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3,3
Desventajas: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
opinión proveniente de
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6,3
Ventajas: Crew was very nice.
Desventajas: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
opinión proveniente de
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3,2
Desventajas: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
opinión proveniente de
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4,0
Desventajas: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
opinión proveniente de
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4,3
Desventajas: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
opinión proveniente de
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2,0
Ventajas: Nothing about XL was likable.
Desventajas: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
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3,0
Ventajas: Nothing
Desventajas: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
opinión proveniente de
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2,0
Desventajas: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
opinión proveniente de
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5,3
Desventajas: Better phone support, I vs. 1 on ref. #
opinión proveniente de
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3,3
Desventajas: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
opinión proveniente de
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4,0
Ventajas: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Desventajas: Install tv sets. It’s a long flight to talk to yourself
opinión proveniente de
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3,0
Ventajas: The crew was adequate.
Desventajas: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
opinión proveniente de
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3,3
Ventajas: Crew is very nice
Desventajas: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
opinión proveniente de
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6,0
Desventajas: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
opinión proveniente de
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5,3
Desventajas: No wifi
opinión proveniente de
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6,0
Ventajas: Price is good, crew is very nice.
Desventajas: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
opinión proveniente de
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3,5
Ventajas: Crew were nice
Desventajas: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
opinión proveniente de
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3,3
Ventajas: At least the crew was nice.
Desventajas: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
opinión proveniente de
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3,0
Ventajas: Inexpensive
Desventajas: Shouldn’t have been delayed 3 plus hours
opinión proveniente de
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3,6
Desventajas: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
opinión proveniente de
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2,3
Desventajas: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
opinión proveniente de
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2,3
Desventajas: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
opinión proveniente de
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5,3
Desventajas: The seats are pretty narrow, so be aware of that.
opinión proveniente de
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5,6
Ventajas: Crew was great. Offered water , coffee and tea several times throughout the flight
Desventajas: More options for free movies.
opinión proveniente de
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2,6
Ventajas: Nothing
Desventajas: Worst airline
opinión proveniente de
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5,3
Ventajas: hot meal was good: fresh and tasty.
Desventajas: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
opinión proveniente de
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3,6
Flight to NY
Ventajas: Boarding was quick
Desventajas: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
opinión proveniente de
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4,0
Flying with XL
Desventajas: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
opinión proveniente de
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2,0
Desventajas: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
opinión proveniente de
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3,3
XL IS EXTRA SMALL!
Desventajas: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
opinión proveniente de
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5,6
Desventajas: There was a delay of almost 4 hours Food was bad
opinión proveniente de
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5,6
Ventajas: The flight was 2 hours delayed.
opinión proveniente de
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2,0
Desventajas: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
opinión proveniente de
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6,3
Cheap flight and convenient
Ventajas: Very cheap ticket
Desventajas: The seats are horrible , very small and uncomfortable
opinión proveniente de
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2,0
Ventajas: Nothing. No explanation on the extreme delay. On my confirmation it says 23kg.. I arrive at the counter they said it is only 20kg. They wanted me to pay an additional 44 dollars for the extra KG.
Desventajas: Everything
opinión proveniente de
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4,6
Ventajas: Pros: Cheap tickets. Friendly staff. Free meal and water and blanket on flight.
Desventajas: Cons: Seats are small and uncomfortable. Boarding process is chaotic (lines form an hour before boarding but then then board by row anyway). No participation in TSA PreCheck, no online check in or seat reservations. Carryon weight is 5kg. You get what you pay for.
opinión proveniente de
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2,0
Desventajas: We were late for check-in and and crew member did not let us on board to aircraft despite the fact that the aircraft have departed 1.30 hours later than it was scheduled.
opinión proveniente de
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5,6
Ventajas: El personal es amable
Desventajas: Ni una sola película durante el viaje!! Nada de entretenimiento!!
opinión proveniente de
Estado de vuelo
Mapa de rutas de XL Airways
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
34
París
CDG
Punta Cana
PUJ
35
Punta Cana
PUJ
París
CDG
521
Jinan
TNA
París
CDG
1451
Saint-Denis
RUN
París
CDG
31
Newark
EWR
París
CDG
30
París
CDG
Newark
EWR
1350
París
CDG
Saint-Denis
RUN
Principales aeropuertos en los que opera XL Airways
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Libertad de Newark (EWR)
- Aeropuerto Lyon-Saint Exupéry (LYS)
- Aeropuerto Aeropuerto Internacional de Punta Cana (PUJ)
- Aeropuerto Saint-Denis Gillot (RUN)
- Aeropuerto Cancún (CUN)
- Aeropuerto Aeropuerto Internacional de Pointe-à-Pitre (PTP)
- Aeropuerto Marsella-Provenza (MRS)
- Aeropuerto Fort-de-France Aeropuerto Internacional de Martinica Aimé Césaire (FDF)
- Aeropuerto Nantes Atlantique (NTE)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Miami (MIA)
- Aeropuerto Burdeos-Mérignac (BOD)
- Aeropuerto Toulouse-Blagnac (TLS)
Información de contacto de XL Airways
- SE Código IATA
- +33 0 892 692 123 Llamar
- xl.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.