Valoraciones de viajeros
OPINIÓN GENERAL
5,7
Aceptable
Basado en 1.058 opiniones
General
6,1
Embarque
6,1
Confort
5,3
Tripulación
7,0
Entretenimiento
4,5
Comida
5,6
Encuentra vuelos baratos en XL Airways
Ida y vuelta
Económica
Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Ability to book seat selection upgrade and upgraded meals online
Desventajas: Nothing, great value for the $
opinión proveniente de
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2,0
Ventajas: Comfortable sleat
Desventajas: They lost my bag and bring it to my hotel the day of departure. Spend 4 days without clothing and all necessary staff. After one month of going back and force emails and proofs of purchases,they only reimbursed me with $100. They told me that was their maximum. Supervisor was very rood in new york
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4,3
Ventajas: Great price
Desventajas: No pillow? Come on Boarding was disorganized
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5,6
Desventajas: Edible food and some free entertainment.
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6,6
Ventajas: that there was free (included) hot food and water (not the case in all low cost companies). that flights were on time
Desventajas: space: seats are really tight
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4,3
Desventajas: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
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6,3
Desventajas: Very tight seats
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3,0
Ventajas: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Desventajas: Everything needs to be improved.
opinión proveniente de
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3,3
Desventajas: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
opinión proveniente de
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6,3
Ventajas: Crew was very nice.
Desventajas: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
opinión proveniente de
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3,2
Desventajas: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
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9,0
Ventajas: The crew was happy, friendly and helpful.
Desventajas: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
opinión proveniente de
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8,3
Ventajas: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Desventajas: USB connection doesn't work. Free Wine. Reclinable seat
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4,0
Desventajas: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
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4,3
Desventajas: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
opinión proveniente de
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8,6
Ventajas: The flight was on time both ways - the crew were great.
Desventajas: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
opinión proveniente de
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6,8
Desventajas: The entertainment system went down. Boarding was a bit confusing.
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2,0
Ventajas: Nothing about XL was likable.
Desventajas: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
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2,0
Ventajas: Nothing
Desventajas: Everything
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3,0
Ventajas: Nothing
Desventajas: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
opinión proveniente de
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2,0
Desventajas: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
opinión proveniente de
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5,3
Desventajas: Better phone support, I vs. 1 on ref. #
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3,3
Desventajas: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
opinión proveniente de
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7,6
Desventajas: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
opinión proveniente de
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4,0
Ventajas: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Desventajas: Install tv sets. It’s a long flight to talk to yourself
opinión proveniente de
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3,0
Ventajas: The crew was adequate.
Desventajas: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
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7,2
Ventajas: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Desventajas: Boarding on time I am not sure why we didn’t
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3,3
Ventajas: Crew is very nice
Desventajas: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
opinión proveniente de
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6,0
Desventajas: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
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5,3
Desventajas: No wifi
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7,0
Ventajas: Asik had enough leg room for me and reclined comfortably.
Desventajas: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
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6,0
Ventajas: Price is good, crew is very nice.
Desventajas: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
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3,5
Ventajas: Crew were nice
Desventajas: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
opinión proveniente de
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3,3
Ventajas: At least the crew was nice.
Desventajas: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
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3,0
Ventajas: Inexpensive
Desventajas: Shouldn’t have been delayed 3 plus hours
opinión proveniente de
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8,4
Desventajas: Boarding was a bit chaotic. Otherwise fine.
opinión proveniente de
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3,6
Desventajas: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
opinión proveniente de
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7,3
Ventajas: Good price and provided food and good price
Desventajas: Need power outlet since u expect us to use our devices for entertainment Provide pillow
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2,3
Desventajas: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
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2,3
Desventajas: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
opinión proveniente de
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5,3
Desventajas: The seats are pretty narrow, so be aware of that.
opinión proveniente de
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7,3
Ventajas: The crew was very nice
Desventajas: Wider seats, super cramped
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5,6
Ventajas: Crew was great. Offered water , coffee and tea several times throughout the flight
Desventajas: More options for free movies.
opinión proveniente de
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7,0
Ventajas: Flight was on-time, nice crew
Desventajas: Clarity when boarding - announcing what area is boarding when
opinión proveniente de
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8,3
Ventajas: Everything was fine except for the entertainment
Desventajas: Need charging ports for our phones
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2,6
Ventajas: Nothing
Desventajas: Worst airline
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5,3
Ventajas: hot meal was good: fresh and tasty.
Desventajas: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
opinión proveniente de
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6,6
Ventajas: Very nice crew
Desventajas: Small space
opinión proveniente de
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3,6
Flight to NY
Ventajas: Boarding was quick
Desventajas: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
opinión proveniente de
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8,6
Ventajas: All but the disorganization during boarding
Desventajas: Boarding disorganization, very slow. Left late.
opinión proveniente de
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4,0
Flying with XL
Desventajas: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
opinión proveniente de
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2,0
Desventajas: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
opinión proveniente de
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3,3
XL IS EXTRA SMALL!
Desventajas: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
opinión proveniente de
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10,0
Impressed
Ventajas: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Desventajas: My seat was right next to the bathroom
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8,0
Just fine
Ventajas: Good food
Desventajas: Long flight but not much to be done about that haha
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5,6
Desventajas: There was a delay of almost 4 hours Food was bad
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5,6
Ventajas: The flight was 2 hours delayed.
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2,0
Desventajas: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
opinión proveniente de
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6,3
Cheap flight and convenient
Ventajas: Very cheap ticket
Desventajas: The seats are horrible , very small and uncomfortable
opinión proveniente de
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10,0
Ventajas: Ability to book seat selection upgrade and upgraded meals online
Desventajas: Nothing, great value for the $
opinión proveniente de
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9,0
Ventajas: The crew was happy, friendly and helpful.
Desventajas: We were nickle and dimed on baggage and weight. I suppose all airlines are doing the same, but it becomes expensive rather quickly. The entertainment system on the plane was a throwback to the 1970's, but we had been warned.
opinión proveniente de
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8,6
Ventajas: The flight was on time both ways - the crew were great.
Desventajas: Like all flights these days - it’s full, cramped, and at one time quite stuffy.
opinión proveniente de
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8,6
Ventajas: All but the disorganization during boarding
Desventajas: Boarding disorganization, very slow. Left late.
opinión proveniente de
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10,0
Impressed
Ventajas: Everything. I have no complaints. I was able to book this flight last minute (2 hrs before) due to my previous reservation being cancelled bc the airline went out of business......truly a lifesaver. The staff were excellent.
Desventajas: My seat was right next to the bathroom
opinión proveniente de
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6,6
Ventajas: that there was free (included) hot food and water (not the case in all low cost companies). that flights were on time
Desventajas: space: seats are really tight
opinión proveniente de
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8,3
Ventajas: On time. Good relation Price-Quality. Excellent check-in. Sympatic crew
Desventajas: USB connection doesn't work. Free Wine. Reclinable seat
opinión proveniente de
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6,8
Desventajas: The entertainment system went down. Boarding was a bit confusing.
opinión proveniente de
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7,6
Desventajas: The airline was a last-minute booking so I had no choice. I had been avoiding this airline due to inline reviews but I was pleasantly surprised - service and crew were excellent and so attentive. Everything was clean and I was surprised to get a meal too! I will definitely consider flying XL again!
opinión proveniente de
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7,2
Ventajas: The crew was fine I just thought they would have gone around before breakfast to see if anyone wanted a drink of water. I was glad they gave us a blanket.
Desventajas: Boarding on time I am not sure why we didn’t
opinión proveniente de
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7,0
Ventajas: Asik had enough leg room for me and reclined comfortably.
Desventajas: My wife needed special assistance and the man at the gate told us he would come and get us and never did after I asked him three times for his help
opinión proveniente de
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8,4
Desventajas: Boarding was a bit chaotic. Otherwise fine.
opinión proveniente de
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7,3
Ventajas: Good price and provided food and good price
Desventajas: Need power outlet since u expect us to use our devices for entertainment Provide pillow
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7,3
Ventajas: The crew was very nice
Desventajas: Wider seats, super cramped
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7,0
Ventajas: Flight was on-time, nice crew
Desventajas: Clarity when boarding - announcing what area is boarding when
opinión proveniente de
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8,3
Ventajas: Everything was fine except for the entertainment
Desventajas: Need charging ports for our phones
opinión proveniente de
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6,6
Ventajas: Very nice crew
Desventajas: Small space
opinión proveniente de
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8,0
Just fine
Ventajas: Good food
Desventajas: Long flight but not much to be done about that haha
opinión proveniente de
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2,0
Ventajas: Comfortable sleat
Desventajas: They lost my bag and bring it to my hotel the day of departure. Spend 4 days without clothing and all necessary staff. After one month of going back and force emails and proofs of purchases,they only reimbursed me with $100. They told me that was their maximum. Supervisor was very rood in new york
opinión proveniente de
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4,3
Ventajas: Great price
Desventajas: No pillow? Come on Boarding was disorganized
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5,6
Desventajas: Edible food and some free entertainment.
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4,3
Desventajas: Seat was horribly uncomfortable, no personal entertainment, no free drinks except water and coffee
opinión proveniente de
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6,3
Desventajas: Very tight seats
opinión proveniente de
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3,0
Ventajas: Not worth it the cheap price once you add one luggage fees and count the inconvenience of delays. Could be okay in low season, but to be avoided in high season.
Desventajas: Everything needs to be improved.
opinión proveniente de
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3,3
Desventajas: I can not find cheaper connection flight from Turkey to Paris I bought another ticket from Ankara to San Francisco. Price was effort able but service was not that great.
opinión proveniente de
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6,3
Ventajas: Crew was very nice.
Desventajas: No Wi-Fi except for local onboard Wi-Fi with which you could watch maybe 10 different tv shows or movies for free. No entertainment system except for what you can use your phone for but also no place to charge your phone. Cramped space. No overhead fan
opinión proveniente de
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3,2
Desventajas: Seat didn’t recline, no entertainment, not enough elbow room, delayed flight, too bright to sleep with tv light
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything, they lost my luggage, food is awful, crew is abnormally obnoxious, will never fly xl again
opinión proveniente de
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4,0
Desventajas: Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.
opinión proveniente de
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4,3
Desventajas: The temperature was unacceptably cold and no blankets were provided since the crew said it was a day flight. Eleven hours of freezing on the plane!
opinión proveniente de
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2,0
Ventajas: Nothing about XL was likable.
Desventajas: The seat comfort, offering free entertainment in more than just 1 language and 1 movie.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: Everything
opinión proveniente de
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3,0
Ventajas: Nothing
Desventajas: XL airways does not board on time! Waiting an hour and a half at midnight at Newark outrageous
opinión proveniente de
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2,0
Desventajas: The worst flight i ever took. The food was not eatable and there was no screen on the 12 hours flight.
opinión proveniente de
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5,3
Desventajas: Better phone support, I vs. 1 on ref. #
opinión proveniente de
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3,3
Desventajas: We paid less for our flight to Paris on a different airlines and had more legroom, unlimited free movies, free wine, blankets and pillows. I will not travel on XL again
opinión proveniente de
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4,0
Ventajas: On a 10 hour flight they have no tv. They want you to use your phone or tablet to get access to their entertainment but didn’t think that on a 10 hour flight you need to charge your phone . No charging station under the seat. Horrible experience
Desventajas: Install tv sets. It’s a long flight to talk to yourself
opinión proveniente de
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3,0
Ventajas: The crew was adequate.
Desventajas: 1. The food; charging for every drink except water??; it felt like flying on Ryanair (not a compliment); the planes are too small for transatlantic trip; no screens for entertainment? Overall, one of the worst flights that I've taken from CDG to the US (I've done perhaps 50 - 60 flights already).
opinión proveniente de
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3,3
Ventajas: Crew is very nice
Desventajas: Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.
opinión proveniente de
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6,0
Desventajas: I had an isle seat, the outside arm rest would not lift up so it was difficult to get up to use restroom. The recline didn't work so I had no sleep. When I retrieved my luggage one wheel was broken. It would be nice if more interaction from pilot to passengers. Speak louder so we can hear.
opinión proveniente de
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5,3
Desventajas: No wifi
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6,0
Ventajas: Price is good, crew is very nice.
Desventajas: There is only wireless entertainment, which is OK but without in seat power, battery gone in a few hours on my phone... Need in seat power for long flights. Checkin in LA was very bad: long long line, plane delayed by an hour. Seat comfort is bad: no head rest with folding sides to support head
opinión proveniente de
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3,5
Ventajas: Crew were nice
Desventajas: Boarding process was insanity with zero structure or order, resulting in 1.5hr delayed departure causing me to miss connecting flight at CDG & thus important work events in my final destination tonight.
opinión proveniente de
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3,3
Ventajas: At least the crew was nice.
Desventajas: Not being delayed 3 hours and missing my connecting flight would have been better. having a screen with entertainment would have been better than having to download (can't) the XL app that says it is about to be expire on their website so not being prepared due to misinformation. Just poor. Sad.
opinión proveniente de
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3,0
Ventajas: Inexpensive
Desventajas: Shouldn’t have been delayed 3 plus hours
opinión proveniente de
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3,6
Desventajas: Online check-in didn't work so waited in line for a hour, then the flight was delayed and I missed a connecting flight to Prague. Terrible airline.
opinión proveniente de
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2,3
Desventajas: Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.
opinión proveniente de
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2,3
Desventajas: Charged $80 USD because my carry-on was just over 10 kgs. An annoying fee, and a chaotic experience while they detained me and a dozen other people at the gate and shook us down for $$. Zero flight entertainment.
opinión proveniente de
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5,3
Desventajas: The seats are pretty narrow, so be aware of that.
opinión proveniente de
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5,6
Ventajas: Crew was great. Offered water , coffee and tea several times throughout the flight
Desventajas: More options for free movies.
opinión proveniente de
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2,6
Ventajas: Nothing
Desventajas: Worst airline
opinión proveniente de
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5,3
Ventajas: hot meal was good: fresh and tasty.
Desventajas: my seat had broken decliner. Cabin maintenance could have been better. Plane seems old model: - has no individual fans, was too hot in a cabin. Seems AC was not working at all or barely noticeable. - no WiFi with access to WWW, only to plane intranet with few free movie choices.
opinión proveniente de
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3,6
Flight to NY
Ventajas: Boarding was quick
Desventajas: Did not understand much of what the announcements were even when they were in English. Food was so so. Bread rolls could have been served a little warm not ice cold and hard as a rock.
opinión proveniente de
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4,0
Flying with XL
Desventajas: Seats too close to each other compared to other airlines and felt that the seats are smaller too. I weigh ard 132# and felt tight in the seat.
opinión proveniente de
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2,0
Desventajas: the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job
opinión proveniente de
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3,3
XL IS EXTRA SMALL!
Desventajas: I would not recommend this airline for transcontinental travel to anyone who has a body. Just for reference: I am 5'10 and wear women's size M. No legroom to speak of, the whole flight to/from Paris I felt like I was kneeling on a cement floor. There was breakfast provided on the flight to Paris, but coming back you had to pay for dinner. On a positive note, one piece of check-in luggage was included in the price of a ticket, But this is not enough to entice me to ever use this Xtra Lilliputian airline.
opinión proveniente de
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5,6
Desventajas: There was a delay of almost 4 hours Food was bad
opinión proveniente de
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5,6
Ventajas: The flight was 2 hours delayed.
opinión proveniente de
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2,0
Desventajas: Despite the fact I had ordered kosher food in advanced, they didn’t have kosher food for us, not even for purchase. And one of the crew members made a very disgusting comment to me.
opinión proveniente de
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6,3
Cheap flight and convenient
Ventajas: Very cheap ticket
Desventajas: The seats are horrible , very small and uncomfortable
opinión proveniente de
Estado del vuelo
Mapa de rutas de XL Airways
Principales aeropuertos en los que opera XL Airways
Información de contacto de XL Airways
- SE Código IATA
- +33 0 892 692 123 Llamar
- xl.com Visita
Resumen de XL Airways
XL Airways es una aerolínea francesa cuya sede se localiza en París. Realiza vuelos a diferentes ciudades francesas, aunque también a destinos de los Estados Unidos, el Caribe y las Antillas. Su flota se compone de diferentes aeronaves de la familia Airbus, como los modelos A330-200 y A330-300, que son los responsables de transportar a alrededor de un millón de pasajeros cada año a su destino. Los aviones de esta compañía aérea tienen una capacidad para entre trescientas cincuenta y cuatrocientas personas.
La aerolínea ofrece a los viajeros dos tipos de tarifas: Eco Basic y Eco Plus. Ambas admiten llevar en cabina un equipaje de mano de hasta un máximo de 10 kg. Además, la tarifa Eco Plus incluye la facturación de una maleta hasta 23 kg de peso y la posibilidad de seleccionar asiento sin coste adicional. Cabe indicar que tanto la tarifa Eco Basic como la Eco Plus permiten embarcar en el avión con una segunda pieza de equipaje de mano cuyas dimensiones no superen los 40 × 30 × 15 cm.
XL Airways dispone de un lounge (salón) de tipo vip para los viajeros situado en la terminal 2 del aeropuerto Charles de Gaulle de París. Este tiene una extensión de 700 m² y alberga un total de ciento cuarenta sillones, mesas y sillas para el máximo confort de los usuarios. Hay champán, snacks y café disponibles para los viajeros.
Una de las opciones de entretenimiento a bordo que propone XL Airways es disfrutar de una película en 2D o 3D a través de unas gafas especiales Skylights® que pueden solicitarse en todos los vuelos.
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.