Código IATA | BT |
---|---|
Rutas | 174 |
Ruta principal | Aeropuerto Internacional de Riga a Estocolmo-Arlanda |
Aeropuertos en los que opera | 73 |
Aeropuerto principal | Aeropuerto Internacional de Riga |
Desventajas: Short flight and unmemorable (that's a good thing)
Most terrible airline
Ventajas: Absolutely nothing
Desventajas: Everything
Desventajas: Flight was late
Ventajas: Instructions for connected flights at airpotr were clear
Desventajas: Connection time 10 minutes instead of planned 30
Ventajas: El avión parecía nuevo. Asientos amplios y cómodos en relación a otras 'low cost'
Tube un problema porque el vuelo era de código compartido con iberia (y mi billete era de iberia) y airbaltic me solucionó la incidencia rápidamente y de forma muy amable. Les recomiendo 100%
Desventajas: Los 8 kgs (en 2 posibles bultos) se quedan algo escasos al viajar en invierno.
Desventajas: would not check my bag to final destination
Desventajas: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.
Desventajas: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass
Terrible luggage policy
Desventajas: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.
9+ hours delay
Ventajas: Modern airplane
Desventajas: Long delay on first flight leg
Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers
Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous
Direct flight to Tampere
Ventajas: Short, convenient, direct, value for money.
Desventajas: Not comfortable, small plane.
Baltic Air to Stockholm to Riga
Ventajas: staff were polite, helpful, and efficient
Desventajas: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance
Baltic Air Riga to St. Petersburg
Ventajas: most of the crew were polite and helpful
Desventajas: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance.
one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.
Terrible.
Ventajas: Nothing.
Desventajas: Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here.
To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats.
Will not fly with these clowns again.
Stay away.
Ventajas: Newer plane for this stretch.
Terrible airline
Ventajas: Short flight
Desventajas: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.
Lost luggage!
Ventajas: Newer plane.
Desventajas: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.
Desventajas: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again
double charged for checked bags
Ventajas: Nice new plane, on time.
Desventajas: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.
Riga airport (checkpoint)
Desventajas: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.
Riga airport (checkpoint)
Desventajas: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.
Desventajas: Una hora de retraso y sin explicaciones...
Very pleasant flight, excellent crew. Unfortunately no food and drinks
Ventajas: Pleasant crew, efficient boarding, flight was on time
Desventajas: No in-flight service
Back to the olden days of propeller planes
Ventajas: Quick boarding, pleasant crew
Desventajas: Small propeller plane with very limited room, no in-flight service,
Ventajas: They waited for transit passengers
Were helpful
Very nice on time
Ventajas: New planes
Desventajas: I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed.
Not such a bargain
Ventajas: Nice new propeller plane on time
Desventajas: No free water or coffee. Luggage fee not told about when I booked. No entertainment.
It was pleasant
Ventajas: Easy for my friend and I
We came late to Riga and anybody from staf didn’exsplain us what we ha
Ventajas: We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends
Bad check in experience
Desventajas: We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well.
Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!
Check IN Charge?
Desventajas: Charging 30 Euros to check in at the airport is lunacy.
Air Baltic thievery
Desventajas: See above.
Desventajas: on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me.
on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty.
i will never fly with them again if i can help it.
SEVERELY DELAYED
Desventajas: SEVERELY DELAYED
Nice experience
Ventajas: On time boarding and departure. Clean plane and friendly staff.
Desventajas: Nothing, all was good.
Desventajas: They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!
Avoid this airline if you can
Desventajas: This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain.
Ventajas: Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems
mess with handbags
Desventajas: bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself:
flight, aircraft, small, big
->Riga CS3, on board, on board
Riga-> DHC 8-400, on board, check in
->Riga DHC 8-400, on board, on board
Riga-> CS3, check in, check in
as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind
Desventajas: An extra fee is charged if you don't check-in online.
Desventajas: We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive.
Desventajas: I needed to cancel the flight a month before, and I got no refund
Worn down plane
Ventajas: We arrived safely. Bilingual staff.
Desventajas: The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable.
The worst airline company I ever seen
Ventajas: The helpful ground person at check-in.
Desventajas: This airline company looks a like person who is begging for money.
First time in my life I paid for the luggage. 40 Euros!!! what for?
Apparently Air Baltic has no clue about how to run a service business.
Somebody has to teach them this naked reality:
IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS!
They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane.
Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online.
If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!
The flight was cancelled.
Ventajas: Nothing
Desventajas: The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic.
Efficient and sleek but with LOTS of hidden costs
Ventajas: Professional appearance
Desventajas: Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage.
Couldn't board to Moscow
Desventajas: In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before.
I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket.
Desventajas: No food or entertainment.
Desventajas: I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service.
Lost my luggage
Ventajas: Enough said
Too hot
Ventajas: Boarding went well and crew was nice.
Desventajas: The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must.
good
Ventajas: good
Desventajas: good
good
Ventajas: good
Desventajas: good
Desventajas: Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe.
3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English
Ventajas: It got me from point A to point B.
Desventajas: Seat was uncomfortable and next to an odorous toilet.
Great Airline
Ventajas: Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow.
Ventajas: Food was good, flight was on time, boarding quick
Desventajas: Aircraft was incredibly dirty.
Ventajas: Brand new aircraft
Wider seats as normal
Good selection of food
Desventajas: We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours.
delayed flight
Desventajas: My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through.
On time
Ventajas: Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight.
Desventajas: (This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment.
Ventajas: Instructions for connected flights at airpotr were clear
Desventajas: Connection time 10 minutes instead of planned 30
Ventajas: El avión parecía nuevo. Asientos amplios y cómodos en relación a otras 'low cost'
Tube un problema porque el vuelo era de código compartido con iberia (y mi billete era de iberia) y airbaltic me solucionó la incidencia rápidamente y de forma muy amable. Les recomiendo 100%
Desventajas: Los 8 kgs (en 2 posibles bultos) se quedan algo escasos al viajar en invierno.
Desventajas: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.
It was pleasant
Ventajas: Easy for my friend and I
Desventajas: An extra fee is charged if you don't check-in online.
Efficient and sleek but with LOTS of hidden costs
Ventajas: Professional appearance
Desventajas: Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage.
good
Ventajas: good
Desventajas: good
good
Ventajas: good
Desventajas: good
Great Airline
Ventajas: Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow.
On time
Ventajas: Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight.
Desventajas: (This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment.
Desventajas: Flight was late
Direct flight to Tampere
Ventajas: Short, convenient, direct, value for money.
Desventajas: Not comfortable, small plane.
Baltic Air to Stockholm to Riga
Ventajas: staff were polite, helpful, and efficient
Desventajas: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance
double charged for checked bags
Ventajas: Nice new plane, on time.
Desventajas: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.
Very pleasant flight, excellent crew. Unfortunately no food and drinks
Ventajas: Pleasant crew, efficient boarding, flight was on time
Desventajas: No in-flight service
Ventajas: They waited for transit passengers
Were helpful
Nice experience
Ventajas: On time boarding and departure. Clean plane and friendly staff.
Desventajas: Nothing, all was good.
Ventajas: Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems
Ventajas: Food was good, flight was on time, boarding quick
Desventajas: Aircraft was incredibly dirty.
Desventajas: Short flight and unmemorable (that's a good thing)
Most terrible airline
Ventajas: Absolutely nothing
Desventajas: Everything
Desventajas: would not check my bag to final destination
Desventajas: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass
Terrible luggage policy
Desventajas: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.
9+ hours delay
Ventajas: Modern airplane
Desventajas: Long delay on first flight leg
Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers
Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous
Baltic Air Riga to St. Petersburg
Ventajas: most of the crew were polite and helpful
Desventajas: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance.
one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.
Terrible.
Ventajas: Nothing.
Desventajas: Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here.
To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats.
Will not fly with these clowns again.
Stay away.
Ventajas: Newer plane for this stretch.
Terrible airline
Ventajas: Short flight
Desventajas: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.
Lost luggage!
Ventajas: Newer plane.
Desventajas: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.
Desventajas: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again
Riga airport (checkpoint)
Desventajas: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.
Riga airport (checkpoint)
Desventajas: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.
Desventajas: Una hora de retraso y sin explicaciones...
Back to the olden days of propeller planes
Ventajas: Quick boarding, pleasant crew
Desventajas: Small propeller plane with very limited room, no in-flight service,
Very nice on time
Ventajas: New planes
Desventajas: I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed.
Not such a bargain
Ventajas: Nice new propeller plane on time
Desventajas: No free water or coffee. Luggage fee not told about when I booked. No entertainment.
We came late to Riga and anybody from staf didn’exsplain us what we ha
Ventajas: We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends
Bad check in experience
Desventajas: We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well.
Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!
Check IN Charge?
Desventajas: Charging 30 Euros to check in at the airport is lunacy.
Air Baltic thievery
Desventajas: See above.
Desventajas: on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me.
on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty.
i will never fly with them again if i can help it.
SEVERELY DELAYED
Desventajas: SEVERELY DELAYED
Desventajas: They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!
Avoid this airline if you can
Desventajas: This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain.
mess with handbags
Desventajas: bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself:
flight, aircraft, small, big
->Riga CS3, on board, on board
Riga-> DHC 8-400, on board, check in
->Riga DHC 8-400, on board, on board
Riga-> CS3, check in, check in
as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind
Desventajas: We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive.
Desventajas: I needed to cancel the flight a month before, and I got no refund
Worn down plane
Ventajas: We arrived safely. Bilingual staff.
Desventajas: The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable.
The worst airline company I ever seen
Ventajas: The helpful ground person at check-in.
Desventajas: This airline company looks a like person who is begging for money.
First time in my life I paid for the luggage. 40 Euros!!! what for?
Apparently Air Baltic has no clue about how to run a service business.
Somebody has to teach them this naked reality:
IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS!
They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane.
Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online.
If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!
The flight was cancelled.
Ventajas: Nothing
Desventajas: The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic.
Couldn't board to Moscow
Desventajas: In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before.
I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket.
Desventajas: No food or entertainment.
Desventajas: I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service.
Lost my luggage
Ventajas: Enough said
Too hot
Ventajas: Boarding went well and crew was nice.
Desventajas: The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must.
Desventajas: Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe.
3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English
Ventajas: It got me from point A to point B.
Desventajas: Seat was uncomfortable and next to an odorous toilet.
Ventajas: Brand new aircraft
Wider seats as normal
Good selection of food
Desventajas: We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours.
delayed flight
Desventajas: My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through.